I love Upshift Cycles! The team here is so helpful! I just started road cycling and got a bunch of starter equipment from them. The team here did NOT try to upsale me on anything and gave me realistic and practical advice for someone new to cycling. I keep coming back and each time I'm learning something new. Grateful for the team here - 1000% recommend! read more

Service guys are fast, efficient, and friendly. Words of caution: They sold me a set of tires, but when I picked the bike up, it had a completely different brand of tires installed than what we had discussed. I didn't actually notice until I got the bike home but trusted the service guys to do the right thing and to make the right choices, so I just went with it. After about 50 miles on them, realized how uncomfortable and rough they were. Ended up replacing them at home. Took the Pirellis back in the store mostly looking for some amount of store credit. Was told I should try to sell them because they wouldn't do anything because I had ridden on them. If you're gonna get service here, make sure you verify that the correct parts were installed on the bike. If you don't and you use them for any amount of time, you're out of luck. read more

I've had nothing but great experiences here. The staff are super friendly and their mechanics are incredible. Doug and Nick always do a great job when working on my bike. I had a seat post issue that was reoccurring (2020 canyon aeroad seatpost creak, a well documented design flaw) I watched every YouTube video to try to remedy it myself, but it never lasted longer than a couple days. I finally brought it in because I was super frustrated that I couldn't fix it. When I got the bike back, it was finally fixed permanently, I haven't had a single issue yet and it's been like 4000 miles. The staff is so friendly and they remember me, which makes me feel like a friend. I've been here a half dozen times and I'll continue doing so. Another thing I like is that they are a small family owned business, not some chain. It makes me feel good to support them. Five stars all around read more

Upshift Cycles - Canyon aeroad. Upshift is an authorized canyon repair shop and they know these bikes really well - Bikes Near Me - San Jose, California

I went in looking for specific brand/model bike. Unfortunately, the store didn't have that model on display for test ride. Stephanie was very helpful. And I did look at and test rode similar bikes from other brands. Although I didn't find the right bike there, I received excellent customer service. I would highly recommend those shopping for bike to visit Upshift Cycles. read more

I was over at Upshift Cycles yesterday. I was there to get the cracked plastic lining in the wheels of my Bianchi Eros bicycle replaced. The cracked lining was pinching the inner tube and causing flats. They did that and put in new inner tubes in the space of an hour. That was short enough for me to wait for it. In the meantime, I visited Recycle Books and Five Guys hamburgers. They were very helpful and I was very pleased overall. read more

I started taking my bike to this place for repairs are regular maintenance. Excellent service, friendly personnel. They open Saturday's until the evening, which helps a lot. Free parking right behind their building. Their service fees and part costs are very reasonable, and good quality work. Other bike shops I tried before have overcharged me for a so so work. So I'm very happy to have found this bike shop. read more

I've been a regular customer at Upshift for well over two years now and have purchased two bikes from them, in addition to repairs, upgrades, bike fits, and even tune-ups for my bike and indoor trainer setup. I cannot say enough good about the shop, the owners, and the stellar staff. This shop is so much more than a shop. They inspire me, they educate me, and they have welcomed me into their community. The owners and staff are second to none. They are clear and honest, and their expertise keeps my bikes safe -- and me confident. read more

Very friendly bike shop. I came in to get a new road bike helmet, and the staff immediately helped me out, but not in a pushy way. Steph knew exactly how to help me pick the right size helmet, and didn't try to upsell me on anything more than what I came in for. I'll definitely come back when I need anything else. read more

These guys are awesome. I needed a quick bike tune up and they did it while I had a sandwich at Subway. I also got some great free advice on bike maintenance. read more

This LBS use to be La Dolce which was my go to bike shop for maintenance and repairs. The place now called upshift has pretty much continued what La Dolce left behind. Which was a good bike shop with good service. I've gotten a few bikes tuned here and they do a fantastic job. All the gears are sound and shift like butter they also clean the drive train making the bike look brand new. They also did free installs when I purchased the parts directly from them. There was an issue with one of my bikes they couldn't fix but I respect them trying to get the job done. They didn't charge me any kind of diagnostic fee which is super cool of them. I would highly recommend this place for any maintenance or repair. It's important to show your LBS some love! read more

Upshift Cycles - Bikes Near Me - San Jose, California

10/10 recommend this place! I brought my bike in here and they were able to both install a very cute and practical basket and also detect and fix several major problems with my bikes brakes. I was so glad they took some extra time to take a look at my bike because I had been riding it around when there were some serious safety problems! They were kind, helpful, professional, and reasonably priced. read more

Upshift Cycles - Added a very cute basket and helped repair my bike! - Bikes Near Me - San Jose, California

While we did not yet purchase the owner was SUOER friendly and helpful - no attitude and informative and knowledgeable. Really good experience!. read more

Best bicycle shop in the Bay Area. We have purchase two Bianchi bikes here. The service level is great! The owner makes sure you're treated like family! He takes the time to make sure your needs are covered, it's not about selling bikes. It's about riding!!! He wants to make sure you have a comfortable ride. The repair shop is full service. They can tune, fix or plain out build your bike. If you want group rides, talk to them about their rides. I will continue to shop here! read more

Upshift Cycles - Bikes Near Me - San Jose, California

La Do Velo had some safety skewers in stock that I needed awesome staff answers phone even in the midst of a messy pandemy. Nuts! I had bought a beautiful sea foam green Raleigh pista, some years back and it was absolutely a beast on the road. Had a chance to have my son ride that bad boy and take er for a spin. He loved it! Staff are pretty helpful and customer service savvy and the mechanic shop is pretty helpful with tune up and maintenance service, too. Professional service and staff seem to be velo seasoned, as in velodrome racers from what I remember. Covid safe, large store, bike racks. Enso forever +- Cute and friendly dog walking around store! Covid safe. Lots of bikes. _It's that time! read more

Upshift Cycles - Evo skewer set. - Bikes Near Me - San Jose, California

Came in looking for a kick stand for my daughters 16in wheel bike. The guy Kevin (I think) helped us and was so great. He got a kick stand put on and tires pumped. It was cheaper and way better then Amazon. Kick stand was 13 bucks. Such great people who work here! read more

Great service and people. Really trust this local bike shop. Upshift/La Dolce Velo has the best quality bikes, parts, and components. read more

I discovered them when another shop got "de-certified" as a Specialized dealer and I needed a firm-ware update for an e-bike. Last year I wanted to upgrade my wheels for a Specialized Vado 4.0 SL e-bike. Specialized uses an industry standard on their rear wheels but not their front. I even called Specialized and they had no extra Roval boosted wheelsets through out the whole USA in 38mm (e-bikes require boosted hubs) despite having them on bikes that are available on models for sale. Doug made me a superb set with 44mm in the front and 49mm in the rear. He suggested using Sapim spokes and glad I did! I've put 4,000+ miles and never out of true. Absolutely bullet proof. Wanting to get back to an analogue bike and being on a limited budget I bought an old 2016 Trek Domane. It had an 11-28 cassette and a compact crank. I'm used to using a triple which are out of favor these days. An extender was added to my rear derailleur so it would take an 11-40t cassette. Much easier on my heart and knees! Then there was the wheelset that didn't fit . For several years Trek was using a front 15mm axle while no other manufacturers were. Again Upshift came to my rescue and suggested an axle conversion. Great consultation and execution! Bottom line: Outstanding mechanics that are knowledgable, competent and very fair on pricing. This bike shop is a marvelous asset for anyone that cycles! read more

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Last Sunday I was there. My bike had issue and needed to be fixed. I showed the issue to the person (a very young man). He took my bike and put it on his place. He immediately got to see the issue. But he told me that the bike needed to replace rear wheel and they didn't have the parts. He asked me to leave my bike there and pick it up once it's fixed. The cost was about $100. Since my bike was not totally dead and I decided to go to different store for possibly same day fix. I continued to a store off El Camino and they diagnosed it with different fix method. They said that the wheel is good, but the 7 speed cassette (see photo attached) needed to be replaced. Because they can replace it immediately, I decided to go with them. Took only about 10 minutes, my bike was fixed. The cost was less than $50. Based on this, I highly don't recommend La Dolce Velo. read more

Upshift Cycles - 7 speed cassette was really the place to replace - Bikes Near Me - San Jose, California

Amazing service! I went to get a flat tire fixed, I was able to get much more than that super quick. The person who helped me was super friendly, so I set up another appointment for a tune-up and to install some new parts. As a new triathlete, I wanted to get familiar with a good bike shop that's close to my place in downtown San Jose, and I found the perfect one. I'm really excited about this place because everyone I spoke with was really nice, the prices are extremely reasonable, and the part options fit exactly what I need. I look forward to doing more business here and to join you all on your weekend long rides. Thank you for the great experience. read more

My husband and I recently purchased bikes from La Dolce Velo. We've recently gotten back into bike riding and searched all over the Bay Area for a place that made us feel comfortable. We had a ton of questions and the owner, Robert, was so helpful. There's a weird "snobby" mentality when it comes to bikes and Robert and his staff treated us nothing like the other places we've gone to. The were friendly, informative, and just all-around awesome people. We ended up purchasing two Cannondale bikes and we love them so much. Such a great selection at La Dolce Velo. Check it out if you haven't already. read more

Upshift Cycles - Bikes Near Me - San Jose, California

Been there twice during COVID-19 The staff is very helpful and making the trips quick and easy. No ongoing discounts because of the demand for bikes and accessories. read more

Charming bike shop in the heart of San Jose. I always feel welcomed and it's light and airy inside. I've had multiple of my bikes serviced there mainly my colnago and specialized. Fair price and fast turnaround - covid might delay some. Recently picked up a new bianchi and I was able to find new tires brake shoes and bottle cages to easily upgrade my ride. I highly recommend this bike shop for anyone looking to get questions answered or to find a home shop to browse the shelves and have them service your bikes. read more

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Just had a amazing experience. Stephanie hooked me up with some long overdue road cycling shoes. I was just walk by and decided to check out the store. Stephanie was so helpful assisting me with my needs. This will be my cycle home from now on. Bye amazon read more

One of the bolts on my bike that connected my pedal to the frame went missing as I was ridding. My pedal couldn't hold in place while I rode my bike, so I found this place on Yelp (thank you guys and gals) and whizzed over to get it repaired. Amidst the novel pandemic that is Covid-19, this cute little bike shop trucked on. I went to the back parking lot area to get my bike looked at, and they were able to repair it very fast and at only 75 cents for the bolt. The guy that helped me out was very friendly and talked to me as he prepared my bike. The shop has several other wares they sale that are bike related, such as helmets, lights, other knocks and cranes and bicycles. I've never been here before as I haven't bike around the Rose Garden area before, but to be frank, I would be very willing to drive or even bike back here again for whatever I need. Overall; great price for service, and friendly and knowledgable employees. If you need anything bike related, this is the place! read more

I've been going to this bike shop on occasion whenever I can't figure out how to fix something on my bike. Honestly, I rarely know how to fix anything on my bike. The staff who fixed my flat tire was super! Nice and efficient. He even didn't s a little extra taking care of some minor problems I didn't even knew I had. Good grief! So, buy your bike or get it fixed here. It is located in the old Andy's Pet Shop building on the corner of the Alameda and Julian Streets. You can still see a mural of animals frolicking on the Julian Street side of the building. read more

Upshift Cycles - Bikes Near Me - San Jose, California

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Super friendly staff! I was there to replace a stollen bike and they had exactly what I was looking for: Specialized Sirrus X 5.0 and this thing rips! This was my first experience at this shop and will go back for all of my bike needs. read more

I recently purchased an electronic bike and got a flat back tire. The bikes, weight and complexity prevented me from changing the tube myself. The technicians at upshift cycles were able to see me same day and get their bike back up and running. Great service good pricing, I recommend the shop. read more

I have brought both my bikes here for the last couple years and have received consistently reliable service. Everyone who works here is very knowledgable, willing to help perform extra checks, and answer any questions. Pricing is reasonable. Note: There is a large parking lot in the back of the shop, which is really convenient. read more

The best bike shop I've been to. Great customer service, friendly & knowledgeable staff. Great prices. Most times they can knock out the work within a day. What more can you ask for? read more

Upshift Cycles - Tuned up and ready for the weekend! ‍ - Bikes Near Me - San Jose, California

This is a yelp post loooooong over due. I'm looking at my bike and it looks good! I obtained an unknown crack on my frame. Rob was able to take care me through a warranty. Not sure how he did it, but he did. (Many details left out) Thank you Rob. Sergio PS May your business continue to flourish. read more

Great bike shop with super knowledgeable and professional staff! If you're looking for a bike and or accessories, they have a good selection as well! read more

I really wanted that gorgeous Bianchi bike and La Dolce Velo had one in stock. They were super helpful even when they were extremely busy. I got a new bike and all new gear and was out within the hour. They also let you do a test ride back in the parking lot to get familiar with the bike. read more

Upshift Cycles - Bikes Near Me - San Jose, California

Dolce velo high quality parts and service, They repaired my cannondale bike Fromm the rear shifter holder, wen a other bike store shops trying to sell me another bike . read more

Great service and bang for your buck! Owner Rob exchanged my used Mtn Bike for a great Specialized Road bike. They have spin classes every Wed night I will attend after my Wed commitment ends this Wed! read more

I came here last weekend in search of an everyday bike... too little, too late! They were cleaned out with the exception of the higher end road bikes which were upwards of $1K. The young man who helped us said SIP caused major demand and supply has stayed the same. Newer models would be coming out later in the year around November. He then showed us a bike that was being repaired for me to get an idea of what I was looking for. He took down our name and number to contact us when the new models were available. Although I didn't walk out with a bike, I was impressed by the knowledge and courtesy of this employee. Thanks for the great service! They staggered the amount of customers inside of the facility and everyone wore masks. I felt very safe and comfortable there. read more

Raced BWR over the weekend. My rear derailleur was bent. Brought my bike in for service. I was expecting to drop the bike off and pick up a few days or a week later. The mechanic at the shop got to work on it right away, and I was out there in 15 minutes. Great service and fair price. Been going there many times over the years from repairing my road bike, triathlon bike, and now my gravel bike. Thank you. read more

Love this place. They are always great to accommodate you. Specially during covid when every bike shop was beyond busy to even look at the most simple thing. They got me in and out within min. Full tune up was still by appointment and 3 months wait. But atleast they got my bike up and running so I could get back on the ride. Service is impeccable and friend. Every friend that I have recommended to visit this place has come out happy. Most small things are charged 10-20$$. But if ur visiting them too often just get a Full tune up because it's time. read more

Such a great local bike shop! From the shop pup to the thoroughness of their sales process everything was amazing! They have a great variety of bikes and you can truly get whatever you need for your life style. read more

Upshift Cycles - Shop pup is so friendly! - Bikes Near Me - San Jose, California

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I just purchased a new bike from La Dolce Velo and the experience was stellar! I want to give a big shout out to the owner, Robert and the 2 sales folks who spent time with me: Christopher and Daniel. I'm a real shopper and did alot of homework online before venturing out to test ride bikes. I'd taken my old bikes to La Dolce for tune-ups and was always happy with the quality, care and cost of the service. Because I was looking for a bike during the pandemic, there were some extra challenges. Not all shops were open, ones that were open weren't all offering test rides and those that were - not all were compliant with social distancing and cleaning practices. First and foremost I was impressed with La Dolce's staff - all were helpful, happy, accommodating, worked as a team and spent as much time as I needed to be sure about my purchase. Even if they were just answering a quick question and weren't my primary salesperson. Everyone wore masks and encouraged compliance with physical distancing. I test drove bikes at 5 other shops around the area and nobody else came close to insuring I got the bike that was best suited to my needs and that made me smile in a pandemic compliant way! I strongly recommend at La Dolce for either new purchases or maintenance. They are rock stars! read more

I went here because it was the only local store with Bianchi's available. I was inquiring via email and Rob was very informative and responsive. I ended up going in here to purchase the bike and it was already setup on a trainer for a fitting. Rob is very knowledgeable and makes the store feel like a home. I needed to purchase pedals but the ones I wanted were on back order, Rob supplied a set of shimanos as loaners until the ones I want arrive. Over all great experience, great customer service and great lineup of bikes. I told all my friends about this place. Stay safe out there. read more