1. The Cruiser Shop

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Campbell, CA

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The Cruiser Shop

4.1 (36 reviews)
ModerateBikes
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Gerald D.

For all your cruiser needs, Dom @ The Cruiser Shop is all you need! This guy is literally the best in the business! He does all repairs, custom upgrades on your current bike and full builds. You just give him some ideas on what you want and let him handle the rest! He's all about the details! Let him do the driving on your build and I guarantee you, YOU WILL NOT BE DISAPPOINTED!

Front of building
Henry M.

Came in this morning looking around at the shop. I spoke with the owner who stated that he custom builds bikes and a lot of the parts are from Germany. these bikes are definitely high-end for Cruisers and can cost as much as $2,500. the owner was very cordial and offered a lot of information, if you're looking for a cruiser bike I'd highly recommend coming here, I think I see one in my future. C:

Pick up day of Dyno Stretch
Tone B.

Dom is the best custom bike shop. I highly recommend checking out his Instagram page to get a better feel of his work. This isn't your typical bike shop for repairs, etc...but if you're looking to build a bad@%* custom bike this is your shop in the Bay Area! Dom's helped me with two of my cruisers and when I'm ready, I'll be having him build me another one! Thanks for always taking care of me Dom! Go see him for your custom bike builds!

New Cruisers! 6/24/18
Shannon B.

My family has made many bike purchases in the last 16 years in the Bay Area with kids who grow out of bikes every couple of years. This time we were on the hunt for bikes for my husband and I and decided to find some cool cruisers to fit our biking needs. From the first conversation through email with Dominick to the first time we came in the shop, he was great. We didn't want to go custom on our cruisers but what we found was Dominick was able to easily make the modifications to the bikes we wanted by giving us a custom feel to regular cruise. We changed up the handle bars, added a basket, etc. to give us the fun feel we were looking for. Dominick even added the 3 speed to the cruisers for us. I highly recommend making your next bike purchase at the Cruiser Shop. We even bought our 8 year old son his next bike there and are just waiting for it to arrive!

Dom built this 1965 achwinn for my son ... Great job!!!
ME T.

Great service great selection of parts! Dom goes out of his way to make sure bike is perfect for you !!!!! And life time tune ups !!!' Can't beat that !!! Won't shop any where else !!!

Courtyard in front of shop

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5 months ago

Business owner information

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Dominick G.

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13 years ago

I bought a custom cruiser from this shop and they had great customer service and made me an amazing bike. I love it!

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Review Highlights - The Cruiser Shop

“Dom's helped me with two of my cruisers and when I'm ready, I'll be having him build me another one!”

Mentioned in 7 reviews

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Hyland Family Bicycles - Bike they let us borrow for 4 weeks to practice biking on the bike my 5 year old learned on.

Hyland Family Bicycles

4.6(427 reviews)
1.5 mi
•$$

Perfect 10 score for Hyland Family Bikes…read more Two thumbs up! The atmosphere at the store is so pleasant. It has positive vibe. Everyone we talked to is very friendly, knowledgeable and accommodating. They made us feel that they are not just there to make a sale but to make us fully satisfied whether we buy or not. Im glad my search for my dream bike took me to Hyland Family Bikes. They did not just sold me my Trek FX Sport SL6 2027, they made me feel I know everything about the bike, which I don't. Bill and Kevin were good teachers though. Bill said I would love the electronic shifter and he was right. After enjoying my bike for one day, we went back to the store to get my flat tire fixed. And of course as expected, the store was more than happy to help me get the tire replaced. We also had a good friendly chat with Kevin and shared pictures of our dogs. By the time I know it, we had accessories purchased and Trek kid's bike for our grandson who was allowed to ride it inside the store till his heart content. Hyland Family Bikes is definitely the store to go and enjoy amazing customer service! Highly recommended!

I paid over $300 at Hyland Bikes for two new Maxxis tires, valve stems, and sealant. Within a week,…read morethe rear tire went flat, and I had not even ridden the bike. I aired it up three more times, but it would not hold air. I brought the tire back to Hyland, and when I picked it up, they tried to charge me an additional $57 to replace a valve stem that should have been replaced during the original $300 service. When I refused to pay, the employee removed the new stem and put the old one back in. I expected better from a long-standing neighborhood business. Standing behind their work and keeping a loyal customer would have been worth far more than $57. Unfortunately, I will not be bringing my bikes back to Hyland.

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Hyland Family Bicycles - First ride on my new bike!

First ride on my new bike!

Hyland Family Bicycles
Hyland Family Bicycles - My friend and I at Coleman lake

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My friend and I at Coleman lake

Trail Head Cyclery - Our new shop!

Trail Head Cyclery

4.3(351 reviews)
5.3 mi
•$$

Lars and the Trail Head team are awesome. They blessed me with an Sworks Levo 4 and I love the…read morebike!! Very knowledgeable, cool, and super friendly . . . no weird attitudes, just a shop for riders - by riders. So far as I can tell, this is one of the only shops in the entire Bay Area that specifically caters to trail riders. They also support the trails and do ride events for the community. Plus the demo program . . . top quality, all the way around!! Thank you THC!!!

I've bought most of my protective gear, clothing, shoes, bike accessories, and tools from this shop…read moreover the years. I've always had a great experience shopping here, and the owner has always been very nice, welcoming, and helpful. I've always considered this one of the best mountain bike shops in the Bay Area. Unfortunately, my experience yesterday, 09/13/26, was very disappointing. I was shopping with my 6-year-old son. He is on the autism spectrum and has ADHD, so he can be hyperactive and sometimes loud. As his parent, I understand his behavior and always do my best to manage him. However, the sales manager, Scot, repeatedly kept checking on my son and saying "excuse me" to me in a way that came across as rude, annoyed, and unnecessary. I also noticed him giving my son a hard glare. That really bothered me. He is a 6-year-old child, and I don't think a child should be made to feel unwelcome or uncomfortable simply because he is energetic or behaves differently. What makes this especially disappointing is that I've been a loyal customer for years and have spent a lot of my hard-earned money at this shop. I've always supported this business because I genuinely enjoyed shopping here and had such positive experiences in the past. I hope management takes this feedback seriously. Everyone deserves to be treated with patience and respect, including children with special needs. If my son is not welcome in this store, then I will gladly take my hard-earned money somewhere else. It's unfortunate that one experience has changed the way I feel about a shop I previously had such a high opinion of.

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Trail Head Cyclery - Wow, 29 years of riding and rolling together with our amazing community!

Wow, 29 years of riding and rolling together with our amazing community!

Trail Head Cyclery - Check out the new Levo R!

Check out the new Levo R!

Trail Head Cyclery

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Sports Basement

Sports Basement

4.2(1k reviews)
7.1 mi
•$$

Only heard about Sports Basement for the first time a few months ago when a friend took me here for…read morea tandem bike rental! We booked the bike about a week in advance for a full day for $65, and it was ready for pickup when we arrived. The staff did a safety inspection and let us know that helmets are included with the rental and that we could return the bike to any Sports Basement location. My friend also asked if they could leave their backpack there, and the staff kept it behind the desk, which was really nice. The bike was in good condition! We rode it for 4-5 hours with no issues. A few things I wanted to point out - the seat was pretty narrow and hard, which made it uncomfortable to sit on. It had been a while since I last biked, so I'm not sure if I just need to wear padded shorts or if the seat wasn't the right fit for me. Another thing is that I couldn't sit in the front because the seat was too tall for me to comfortably reach the pedals, and there didn't seem to be an easy way to adjust the height. Lastly, it would've been nice to have a phone mount on the handlebar for navigation. We turned in the bike at the end of the day. Overall, the process was very smooth, the staff were friendly, and the rental was affordable. I would do it again, but I'd wear padded shorts next time :)

Updated review, but same great experience at Sports Basement!…read more I went with my son to purchase a new bicycle and had a great experience. We went not completely sure which bike we wanted or the best fit. The staff working was very informative and spent a lot of time explaining options and tradeoffs. I appreciate they didn't just push us to the most expensive options. Rather, they took the time to understand his preferences and use for the bike and then made a few recommendations. They were very patient the entire time, letting him test ride multiple bikes until he found the perfect one. We had such a great experience that we went back to purchase a second bike later that evening!

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Sports Basement
Sports Basement
Sports Basement

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Campbell Cycling Service

Campbell Cycling Service

5.0(19 reviews)
0.8 mi

I mostly do my own regular repair and have used some aftermarket parts. I can say I know just…read moreenough. However, certain issues are not staightforwards. Some cases are due to the combination of little issues such as slightly loose derailleur hanger, not tight enough qr, misplaced cassette spacer, slightly bent hanger and so on. With my limited knowledge, I thought my bike with some minor hassle is not fixable. I found Nathan's cycling service shop by accident and wanted to try out. He is such a calm and knowledgeable person. After he heard some issues I have had, he started overall fixes here and there. What a difference! Similar example I can use is that (although I have not tried myself) people benefit from good bike fit may feel this way. You thought you did the right things but only an expert can take you to the last mile. That's what I have experienced with Nathan's service. This is one of the places where I paid more than he asked because 1. I valued his expertise more than he valued himself and 2. He shared his knowledge which I may not be able to get from just watching YouTube clips. Try yourself and be pleased.

"Absolutely thrilled with my experience at this mountain bike shop! Nathan's service is…read moreunparalleled and he's very knowledgeable. Not only did they provide quick turnaround on repairs, but they also exceeded my expectations. Honest and fair service prices. Discovering this gem was a game-changer for me, and it's a relief to finally avoid the shady practices elsewhere. Avoid the big bike shops in the bay area. I typically would drive an hour to Monterey for a great bike mechanic that I trusted.... stoked to find Nathan's shop in Campbell. I've also had great service at ABS and Epicenter Cycling in Santa Cruz.

Got Bikes - Almost like new!

Got Bikes

4.6(186 reviews)
5.0 mi•Alamitos, Almaden Valley
•$$

I had NO idea where to go to fix my son's e-Bike (Ridstar q20). My nutty son modded the bike so…read moremuch, it was hard to say what was wrong in the first place. The symptom was that the power kept going off when he hit a bump. Something was loose or disconnected. Found James through Yelp and he responded to my request quickly and promptly. He knew exactly what was wrong and that gave me confidence in his ability which was confirmed when I received my bike about a week after he picked it up (yes, he picked up and dropped off!). Price was explained to me perfectly and I thought was very fair. All in all, an excellent service.

I called in to got bikes and inquired on if they can fix e-bikes with electrical issues…read more I believe the guys name was James. He let me know that is is something he could fix and that he was familiar with the issue. I let him know that we've tested the battery and the issue was with the controller. He let me know that it would be $150 + parts. This guy had my bike for 3.5 weeks before I heard anything from him. When I did hear from him, he let me know that he did not have any luck when contacting the manufacturer on their website and that I needed to pick my bike up immediately or he'd be charging me $25 a day in Storrage fees. I let him know that I need more of a heads up to pick THE BIKE up before he begins charging me $25 a day and I inquired on what website he was attempting to contact for THE BIKE. Apparently this guy had been contacting the wrong website the entire time. I gave him the correct site to contact and he said he'd get back to me. I heard back from him a couple days later again with him, threatening Storrage fees if I didn't come pick it up. He was extremely rude, still charged me $150 for nothing, and charged me $50 because it took me two days to come get the bike. This guy is extremely rude and disrespectful and over charges for his own negligence.

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Got Bikes
Got Bikes
Got Bikes - New Authorized Dealer, We come to you!!!

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New Authorized Dealer, We come to you!!!

The Cruiser Shop - bikes - Updated October 2026

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