This was the only shop I could find willing to do the install for the CYC Photon EV motor on my Cube Stereo carbon MB. Doug & Aaron were able to pull it off and my bike came out super clean! So much torque & the motor is solid! Doug the bike tech did an awesome job with the work done, even though there were a few quirky things since I had a press fit BB 92. They truly stand by their work & it shows! Thanks to San Jose Bicycles for getting it done right! read more

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Absolutely terrible customer service. Owner doesn't seem to care about helping customers. Very unapproachable. Would never go back and wouldn't recommend anyone else to try this shop. read more

Helpful friendly and knowledgeable staff great bike shop they helped me find the right part for my throne and gave me a little advice how to install it thanks to them I'll probably get 5 more years out of my track lord read more

DO NOT SPEND YOUR MONEY HERE! I wish there were zero stars. On 6/26/26 my son bought a bike with accessories that cost over 1K. The guys who rung him up said it would arrive before 7/4/26. It's 7/15/26 and still no bike. We called several times and a kid always answers who is so rude. He says "Don't call us, you have to wait." He could not give us a status and just kept saying "Orders are yeah, so.." I asked what does that mean and he responded with "Don't call anymore just wait for the text." Had we not spent a grand, we wouldn't care that much. But here we are. Will be disputing this charge. read more

This place is pretty awesome. The place has a ton of bikes and boards everywhere. It can be a bit of a tight squeeze going in here especially if its crowded. They do have plenty of options in terms of parts. They also have some other accessories as well like phone cases. There were only two staff member. Because of the tighter space, it can be a bit difficult to see where the line to get help is and where people are just browsing. The staff here is not bad. They were really helpful to my friend who needed a piece removed off his bike. They were kind enough to give it a try even though it was going to be a tough piece to remove. They were able to do it and the staff was kind to not charge but we paid something for the help. Overall the place can feel a bit cluttered but they do a have a lot of bike options. The staff is kind but the layout does make it harder to know if you are in line or the person in front is just browsing. read more

I have never fought so hard to give a business my money. I wanted to buy a bike, it wasn't in stock, they said it would be in the shop very soon, and after several weeks of phone calls I got the sense I was bothering them and I gave up. read more

I brought in my Velotric e-bike with a rear puncture and they were able to look at it right away on a Sunday. As other reviews mentioned, it's a small shop, but that meant I could chat with the technician while he worked and he could offer me various options. He replaced the rear inner tube and added a liner and sealant, plus added sealant to the front tire (I would've had him add a liner to the front tire, too, but he only had one in the right size). I'd never had the bike serviced since I bought it online 6 months ago, so he checked and tightened various loose connections. He showed me some basic maintenance procedures like how to lubricate the chain (easy when you know how, but as a biking n00b, I appreciated the lesson). If I need work done in the future, I'll be a happy repeat customer. read more

Been going for years. Great service all the time and staff is pretty friendly. Never really had complaints about their work on my bicycles.

To start with the location, there sign is not easy to see from the road. But after a U-turn I found it. Found plenty of parking and I will come back to the plenty of parking after the visit with the too busy to help another customer bike shops. When I first walked into the shop, wow! Oh my goodness do they have a lot of bikes! I just swished my way in and hoped I would find the right person to talk to? I thought I got the guys attention? He did stop tapping on the tablet to kinda answer my quick question? But before I now it, I was moved to the side, because I guess I didn't realize he was already helping a customer. Well I waited for a second, because he did say he would help me? I wasn't too sure, so I stood around. Making it look like I was waiting for someone to help me. Well after he was done with the customer, he proceeded to move outside to help someone else, I don't now the order of when I came in and when I can be helped? But he could have told me, right after he just end his conversation, I was standing right there. But no he processed to move to some else and talk about what when on last night, rude! So I started to walk out slowly, to make it obvious, the guy was still shooting the breeze and didn't bother to say anything like can I help you, nope nothing. And to the parking lot with plenty of spots to park. I get a truck park right up close to my driver side door :) thanks! Poor customer service, everywhere else I when to had much better customer service!! read more

I always get great customer service every time I visit here. I once accidently came after their hours of operation, but I still received 40+ minutes of great customer service. The worker there also still remembered me when I came to buy a skateboard years ago. I will be visiting this place again for all of my biking & skateboard needs. read more

My mom ebike got a flat tire. Came here for a replacement. There was a nail in the inner tube. The service was quick ( 10 mins) and price is very reasonably. read more

San Jose Bicycles - Bikes Near Me - San Jose, California

Was referred to this shop by my brother. Bought a really nice SE bike for my son. Guy who worked there was super nice very cool experience so much to chose from love this place. read more

San Jose Bicycles - Bikes Near Me - San Jose, California

I went to SJ bicycle to have a broken spoke replaced on my mountain bike. They performed the job the same day. They even cleaned my dirty cassette. I was very happy with the service and quick turnaround! read more

Late review but I had an old bike fixed here. I thought the customer service was exceptional and my bike is working great. I will be coming back again :-) read more

The hubby and I have been bike shopping. We're not big bike experts and the least thing we expected was to know how pricey bicycles have got with the years. We went to a shop before making our final stop at SAN JOSE BICYCLES and the guy wasn't too friendly so we left. We found SJB and let me just say... as soon as we walked up to their shop we were greeted and helped right away. They let us try out the bikes before purchasing. The young guy was super friendly from start to finish. After a lot of going back & forth between hubby and I on which bikes, the next question was "how do we fit them in our suv"? We were able to fit them and another gentleman there (I believe he was the owner) helped us place them into our suv and even gave us a cardboard box to protect the bikes. If this isn't outstanding customer service than idk what is. These guys are awesome. We have been riding our bikes each day since we got them! Definitely recommend this place. read more

San Jose Bicycles - Bikes Near Me - San Jose, California

Best bike shop in San Jose!!!!!! Very professional and friendly service. Thanks guys at San Jose Bicycles!!!!!!!! read more

Very very friendly helpful knowledgeable no pressure to buy atmosphere. I forgot to ask the guy's name who helped me. I came there today 5/2/2025 5pm. This is my go to place from now on. read more

Amazing guys! My sons bike needed his brakes to be adjusted and they were able to take a look at it the same day and fix the issue! Price was very reasonable! read more

Very knowledgeable employees and did a great job tuning up my daughter's bike the same day. Highly recommend!

My wife purchased a bike for my birthday from the place and it was a fairly decent experience. But we went back because they had another bike I wanted to purchase they had it in stock. We drove from Monterey to San Jose and there were bikes being repaired in the parking lot by non employees. We had to step over parts to get inside which is very small and tight. Never once while we were looking at the bike did anyone ask if we needed any help, greet us or even say hello. We were a bit put off and left. I deceived to give them a shot again at the time they opened as I'm a collector of SE Bikes. The guy that answered said he was busy and asked that I call back in 15-30 minutes because he was busy. I called every two hours that day. No one ever answered. As someone who is serious about Bikelife I would NEVER purchase a bike from this store. read more

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Checked out San Jose Bicycles. A bike shop jammed into a garage rollup set of businesses. Covid restrictions have you wait at the table places at the garage door. Interesting mix of new and used bicycles. Sign says whether they are doing bike repairs or not . Two guys in back were busy and the new bikes I could see were nice & pricey. Did like there selection if bicycle helmets and kids bikes. read more

San Jose Bicycles - Bikes Near Me - San Jose, California

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I was hesitant at first as I had just purchased an $800 bicycle online. Being new to biking, I wasn't thrilled about having to drop the bicycle off for a day to be built. However, upon arrival, I saw my bicycle and found it to be put together very well. The store employee was informative and helpful, addressing all my concerns about the brakes, gear parts, and maintenance. I would definitely RECOMMEND this place! Plus, their prices are very affordable. read more

San Jose Bicycles - Poseidon bike - Bikes Near Me - San Jose, California

Guess what? There's a Pandemic happening. I read all the 1 star reviews. You guys need to realize what is happening. This shop is Legit! Everyone that works there is legit. I wanted to get a Aventon-Mataro but there was none in stock. I'm a short guy. Alex asked me what I wanted, suggested a Prime series bike vs a larger Aventon. I bought it and was suggested other accessories. Cool thing is there was no pressure on any purchase items. He brought out items and explained the features etc., patiently waited for me to make a decision and sold me what I wanted. You can't get more professional then that! I rode the Prime for 2 weeks and went back and saw the Aventon-Mataro back in stock but the frame was too big and tried a Aventon-Cardoba. Nice but wasn't feeling it. Aaron went to the back and checked for more and found one that fit with the color I wanted. So I bought it and will pick it up later today. Let's just say I can't see one negative thing about these guys. Professional, knowledgeable, friendly and eager to help. All you impatient MF need to chill the F out! It a Pandemic MFers! There are two more employees there who are extremely cool as well sorry I didn't catch your names twice. There's one thing....you guys should clear up your message. Even though most of those calls are people asking if you're open or not. It will definitely make you look like the professionals you really are. I called you guys a while back and thought you weren't open because of this pandemic and ended up buying a Specialized at a different shop. I ended up no longer using. I rather have spent money at your shop. read more

San Jose Bicycles - Prime series fixie - Bikes Near Me - San Jose, California

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Saw on Google and Yelp that San Jose Bicycles had decent reviews but I truly had a horrible experience. I and my wife went there just to do a simple pedal swap and front tire inner tube swap. 1st the person who was working on our bikes keep talking to his friend's nonstop and keep dropping our bicycle pedals in front of us I was shocked how he was treating out bicycle parts like garbage. Now my Crank Brothers Stamp 11 pedals have a bunch of scratches, not only that but bolt on the right pedal is completely ruined. As for the front inner tube the PSI was so low my wife said that the front tire was wobbling while she was riding, we had to stop at the side of the road to use our mini pump to pump up the tires. Please see the pictures below basically my $300 dollar pedals completely ruined I'm also concerned if my crank threads are ruined or not. Stay away from this shop completely unprofessional and dangerous to get your bike fix there. read more

San Jose Bicycles - The Bolt on the right pedal completely ruined - Bikes Near Me - San Jose, California

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SJ BCL. is a go to shop for locals like bicycle enthusiast's and beginners to learn about bikes and skateboard's.. I have personally bought a vintage Fuji 12-s and a 7-S KHS urban commuter and they have been both great finds for my use, taste and style. A bicycle to me is very comparable to a friend; you pick and spend time with them because they are a good match and most likely in it for the long haul. AM-EYE-RITE? They have different style bikes like, 1 speeds, commuter, fixed/free wheel, 7 speed, 12 speed, and mountain bike and also disc brake equipped. The shop it's self is very warehouse-ish and tiny. Don't be intimidated by the younger crowd it's like any other place where young people hangout, stand up for yourself and speak up!!! ((_'-+_+-'_)) This isn't a place to be shy so handle your business and turn the page. As far as for work, I get stuff done like tune ups' and adjustment's. Great work!! The skate shop is to the side on the left at the slide door, decks, shoes trucks, bearings wheels and all that. I think they also may do customs both for complete decks and bikes, both in store and do custom orders, check em out!! They have a VIP styled star program so I use it with every purchase, a phone # or e-mail to register I forgot. Anyway it works just fine and I look forward to getting more work and accessories done for my KHS here!! Enso#108 SJBCL.#63 Yr:50 _ "This is for my crew that I met in this game thank you I will never forget". _The Grouch aka Corey Living Legends read more

Received good advice at no charge and avoided costly repairs. I could have been charged for a costly, unnecessary diagnosis.

I am really happy to have found San Jose Bikes. Came here to check out what they had. I wasn't entirely sure if I was going to buy a new bike but we ended up leaving with not just one bike but two. Alex was super awesome, knowledgeable and patient with us. He helped us try (and retry) several bikes to see how they felt. He was very helpful in pointing out differences for each of the different bikes. This was useful in helping us figure out which bikes would best suit our needs. Aside from the great customer service, they also have lots of great bike accessories. We got two quick release baskets, a helmet, bells, a cross bar and a car rack for our bikes. If you are in need of a bike or accessories for your bike I highly recommend reaching out to SJ bikes. read more

The best bike place and people in San Jose. We have got a couple of bikes from here. We have been going here for the last 3 years and we love the service that is provided. I highly recommend this place for who wants to get a good collection of bikes and exceptional service. read more

This shop is always packed. So much is happening here all the time. The space is like partly a wall of bikes and partly a thousand things to bump into and possible knock over. It is not a show room with a huge foyer. SAN JOSE BICYCLES is better than a show room. I went in need of a bike and I just kept being annoying and complaining about what I didn't like. I was horrible and yet the guys working here still seemed to make time for me even with all the other people around needing help and attention. I test road bike after bike until I started to figure out what I wanted. The owner of the shop is Aaron and he has patience and personality. I finally figured out what brand I liked so I got online and found a model of Aventon that I wanted. I told Aaron and he was more concerned with making sure that I got the bike that was right for me than making the sale. He even encouraged me to go to another bike shop that had it for a test ride. So I did. I test road it and went back to Aaron to place my order. He got me the cargo bike from Aventon so fast. He even stayed late with an employee to put it together for me because he knew I needed it asap. No matter how many stupid questions I have or how many times I call the parts the wrong names the guys at this shop have stood by and politely helped me get what I needed. Thank You San Jose Bicycles! read more

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This shop rules! Aaron knows his stuff and has his shop humming like a fine tuned machine. I reached out to them when I found out they are selling one wheels. I wanted one! I bought one! So excited that I did. Picked up the pint and a fender and I'm charging it now. Seamless process. Thanks guys! Can't wait to ride!! read more

San Jose Bicycles - Bikes Near Me - San Jose, California

I am newer to San Jose and wanted to find a bike shop that cared about customers. I learned about San Jose Bicycles through community members. My experience was top notch. I ended up bringing two separate bikes (on two separate occasions) to San Jose Bicycles for repairs. San Jose Bicycles repaired them on time (they provided me a time estimate) and they provided me a very reasonable price. The staff is insightful and enjoys explaining about the bike products and culture. I am definitely coming back for my bike needs. read more

Best people ever! Alex and Aaron have answers to all questions and incredible amount of patience. The line is sometimes long :) that's because they treat every customer as their best customer. Great Work ethic, no matter how small the purchase, they care about service! I've bought 4 bikes from here. Bike 1: Free agent BMX race bike. I went here when my son wanted to try BMX racing, they gave me great advice and help me build it from scratch! They took precise measurements of my son and built it to perfection. I've been going there for over a year and half. They keep it dialed in for all his races. Bike2: MTB Breezer lightning Team 29. I personally wanted to start mountain biking. Great advice and patient fitting. They answered all questions, there are no stupid questions :) now I get to enjoy something that I never thought I would try. Thanks guys, you guys are amazing Bike 3: Elite BMX - A great bike to cruise around your neighborhood and some action at the Action Park at Cunningham. Bike 4: Fixed wheel- I wanted to try the velodrome at hellyer park. Man that's not for everyone. But a secret not many people know. If you like speed and monotony. Great workout though. read more

I recently bought a new ebike and installed the pedals wrong and it stripped my crank arm. I called around and everyone else was telling me they have to charge at least $150 just for the labor. Luckily, I found San Jose Bicycles. I took my bike there this weekend and when they told me what it would cost for them to do the work for me, i jumped on it right away. Aaron ( the owner i think) was quite busy but he promised me he can get it done by the next day, which was memorial day. Well true to his word I came the following day and picked up my bike. I had a great time riding that day. Overall, i had a super positive experience dealing with this bike shop. Definitely recommend. Honest business with great price. Thank you Aaron. read more

I needed a new bike as my old one's frame was about 3" too short for my giant butt to ride comfortably. Getting properly fitted up during covid times is a challenge but SJ Bicycles helped me admirably! First a note: their site says to call before you come in but this info is outdated. You can come during their open hours, you just have to line up outside, wear a mask, and respect social distances. They talked to me about my riding preferences, found a couple bikes in their inventory with large frames that fit the bill, and I walked out with a bike I love for a great price the same day. Everyone was super nice and they did a great job of managing social distance for their small space. I especially love that their new bikes come with 30 and 90 day checkups so you can be confident your bike is in great shape. They won a loyal customer from me today and I'll definitely be using them for all my maintenance after covid is gone 25 years from now. read more

There's always a line at this place, not because it's popular but because the workers are very slow. Twice I came in the last month to try to buy something and there's literally three people ahead of me in line and I have to wait 30-40 minutes both times and still did not get to the front of the line. I decided my time was better spent driving down the street to a different bike shop and bought what I needed in less time than it would have taken to get to the front of this one. I see a lot of other people walking off too. Only come here if you don't value your time because the workers sure don't. read more

Zero Stars if I could. Busy they are, but not for selling bikes. I waited a half an hour in a line very patiently - like an angel, understanding that they were busy and hopefully easy to work with on my new bike - excited to have a good relationship with my local bike shop. It was a Tuesday close to closing time and I thought it would be a light evening... no chance. This shop is way over its head. They were very busy and obviously since they are swamped with tire changes and chain repairs they can afford to treat people badly. They treated me like a fool.. telling me to go elsewhere to buy a bike if I didn't like their schedule. They were too busy to entertain a bike sail when I waited a half an hour and was ready to buy a bike. They insinuated that I was "acting some sort of a way," when I patiently waited 30 minutes and was still chill enough to offer to let the next person go before me so that the business could clear out another customer that was at the counter so I could look at a couple of the bikes inside before I made my choice. This is the second time I came to the shop and every time I was given a minimum of 5 minutes to get information on a purchase. The first visit was early in the Covid opening, and I was given the brush then... but two or so months later I was still treated poorly by their people. A real shame that this bike shop has such a poor business model. They should have at least one salesman on hand to support sales, since due to an obnoxious pair of self-entitled - we have all the business we need (or at least they can handle) types will keep me from coming back, cause me to write this detailed review in many forms of media and in the end not recommend or become repeat business. They relegated my relationship and hopes to make a bike purchase and have a solid old fashion bike shop relationship - to giving me only one choice from the three bikes on the outside display. Closing time - might literally be closing time for this poorly run shop. read more

Best bike shop around! It's a family here! Aaron and the crew will take care of you! Been going here for years

I came by to bleed my road bike's hydraulic brakes after seeing great reviews from Yelp. I was nervous however when I brought my bike in as the shop doesn't seem to have experience servicing these road bikes so it took them a few days to figure it out. To my surprise, the brake works perfectly and I've been able to get back on the road for the past 2-3 months. The service is very affordable and I definitely recommend the shop for their reliable and friendly service. Thank you! read more

Very cooperative and friendly. We bought my daughter's bike from this place and I am really happy with their Post sale support which normally no one provides. read more

Extremely knowledgeable and really helpful staff. I never noticed this shop since it's tucked away in the complex they're in. Came in to fix a flat and left with a whole lesson on bikes. Skip the big box stores and support a local business! read more