I brought my MTB in for a brake bleed service. The shop crew at Summit performed a thorough…read moreinspection and job. They were able to save me some money when I initially thought I would be replacing parts that were over 15 years old. All it took was their expertise and experience along with some elbow grease to bring some components back to life. I'm grateful for their work!

I have to admit that I'm new to the bike work, I was having trouble with my bikes suspension…read more I've been owning it for about 6-8 months, bought it preowned because I wanted to see if it's something I wanted to invest more into it. Ryan in service department checked my bike out and gave me free advice on how certain components worked. The issue was as simple as refilling the suspension with air. He did it at NO COST!

For the first time, we decided to rent ski clothes instead of buying and we couldn't have been…read morehappier. It was very cost effective and IMO it works incredibly well for families with growing children. We were going in a last minute trip and I was able to find everything I needed for a very reasonable renting price and just needed to spend a few minutes inside the store. Staff was super helpful guiding me through the process. This is my favorite Sports Basement location. Highly recommend!

I unfortunately didn't take any pics in store today, but I highly recommend this store. They always…read morehave great deals going on. The main guy who helped us today, Rudy, was an absolute sweetheart. He works in the shoe department. He made our experience so amazing!!! We signed up to be basementeers today and it's already so worth it for only $25! Love this location and love Sports Basement! Awesome!

My go to for when I need to do technical stuff that I can't do myself. The staff here is very nice…read moreand always does the job perfectly. Ive taken my bike to big box stores one but will never do it again.

Friendly and knowledgable staff for customers of any experience level. I first came here back in…read more2024 for my first bike (didn't know anything). Have since gotten more into cycling and Wheel Away has been my go-to store through my whole journey: upgrading to a road bike, two tune ups, a bike fitting, and apparel.

Bill and Kevin are the best! Long story short, they went above and beyond to ensure that my bike…read morewas taken care of in the shortest time possible. Instead of making me wait for a part that wasn't in stock, they found a way to acquire that part in less than a day and had me back on the saddle in less than 48 hours. Im glad I purchased my bike at Hyland Bikes!

Bike Ward…read more Family-owned local bike shop that's been in business since 1963, and at this current larger location since 1989. I was in the market for some accessories for my son's bike and instead of taking the lazy way and ordering from Unca Jeff, I decided to do the right thing and support a local cyclery. And I'm glad I did. The Good: *Small private lot *Very convenient location if you live in Willow Glen or Cambrian. *Open seven days a week *Staff is super helpful and not pushy *Sell bikes and accessories, as well as bike maintenance and repairs. *I accidently bought the wrong type of rear bike rack** and I had already opened it and tried (unsuccessfully) to install it. I took it back along with the bike thinking I'd have to eat the cost of the rack since I'd already opened it, but they were more than happy to order me the correct one. Now that's customer service!! *Trade bikes for store credit *EXACT SAME PRICES AS AMAZON ON ACCESSORIES. I know that's hard to believe, but I checked, cuz you know... I'm a cheap-ass and am always curious, but yeah. The Meh: *No street parking on Meridian, but you can on nearby Blackford Ln. The Ugly: *Parking lot is a little tight, especially if you have a long vehicle and a hitch with bikes on it. Conclusion: Great little family bike shop with fantastic customer service. Highly recommended. **Be sure you know what kind of rear brakes your bike has either drum or disc when buying mountable accessories.

I took my bicycle to Bicycle Express thinking I needed a new front tire. Eric quickly identified…read morethe issue and let me know I only needed a new tube, so the repair cost much less than I expected. They also cleaned up my rusty, greasy chain, and the bike looks great now. I've definitely found my go-to bike shop--highly recommend this place!

went in to get my breaks serviced, said it would take 1 hour and ended up waiting for 2 hours and…read more30 minuets. They started working on my bike an hour after I had already been their since they were just talking and not doing their job correctly highly suggest to not go.

If you want to love your bike again, bring it here. I was ready to pay 3-4x what they charged to…read moreconvert my cable brakes to hydraulic. They clearly know what they're doing and were able to improvise, source the right parts, and handle custom work when issues arose. I feel so much safer taking my kids out for a bike ride now. I have so much gratitude to the team.

These guys are awesome! They've been taking care of our bikes since we purchased them over several…read moreyears ago and they run like new. I don't think I will ever have to go anywhere else to purchase a bike. This is the spot!

I mostly do my own regular repair and have used some aftermarket parts. I can say I know just…read moreenough. However, certain issues are not staightforwards. Some cases are due to the combination of little issues such as slightly loose derailleur hanger, not tight enough qr, misplaced cassette spacer, slightly bent hanger and so on. With my limited knowledge, I thought my bike with some minor hassle is not fixable. I found Nathan's cycling service shop by accident and wanted to try out. He is such a calm and knowledgeable person. After he heard some issues I have had, he started overall fixes here and there. What a difference! Similar example I can use is that (although I have not tried myself) people benefit from good bike fit may feel this way. You thought you did the right things but only an expert can take you to the last mile. That's what I have experienced with Nathan's service. This is one of the places where I paid more than he asked because 1. I valued his expertise more than he valued himself and 2. He shared his knowledge which I may not be able to get from just watching YouTube clips. Try yourself and be pleased.

"Absolutely thrilled with my experience at this mountain bike shop! Nathan's service is…read moreunparalleled and he's very knowledgeable. Not only did they provide quick turnaround on repairs, but they also exceeded my expectations. Honest and fair service prices. Discovering this gem was a game-changer for me, and it's a relief to finally avoid the shady practices elsewhere. Avoid the big bike shops in the bay area. I typically would drive an hour to Monterey for a great bike mechanic that I trusted.... stoked to find Nathan's shop in Campbell. I've also had great service at ABS and Epicenter Cycling in Santa Cruz.

The selection of shoes was excellent and I easily found qualified help as well as shoes 30 percent…read moreoff. The sales associate had immediate knowledge like if the item was waterproof and they proactively added nice socks which made the shoes work. Otherwise they did not fit. I also liked that he gave me a nice pro briefing on gators which are another snow solution if you have high or low shoes. A second sales guy made sure the shoes had the right discount tag. I was ignored for an hour a different store the day prior. It was nice to have regular service again! This restored my faith in good customer service.

I went to REI yesterday to buy some hiking boots. I asked the person for help and he said he had…read moreto help someone else but didn't bother to send one of the many other workers to help me. Another worker came by and asked other people if they needed help. I had to flag him down to get help. I basically did research using Gemini about what to buy as no one wanted to help. So I had the guy just get me the boots I picked with Gemini in two sizes. Then I had to get him to help me decide which of the two sizes to pick and he seemed reluctant to help. I finally got him to check where my toe was in the boot and advise me. I was very tempted to just buy them online more cheaply but was nice and gave them my business. I let folks there know I wasn't getting good customer support but no one did anything about it. I asked for a bag when I checked out and they said they don't give bags anymore. I was also going to get hiking socks from them but decided to get those online because my generosity in buying from them just extends so far.