I went here because it was the only local store with Bianchi's available. I was inquiring via email and Rob was very informative and responsive. I ended up going in here to purchase the bike and it was already setup on a trainer for a fitting. Rob is very knowledgeable and makes the store feel like a home. I needed to purchase pedals but the ones I wanted were on back order, Rob supplied a set of shimanos as loaners until the ones I want arrive. Over all great experience, great customer service and great lineup of bikes. I told all my friends about this place. Stay safe out there. read more

La Dolce Velo has officially secured their place as my go-to local bike shop! I have brought my bike in a couple of times for different reasons; help with a build, post-crash inspection, and repairs. Each time they were able to see me in a timely manner while adhering to current COVID-19 safety protocols. Rob and his staff are extremely friendly, professional, and not once did I feel unwelcome/intimidated - if you're aware of road cycling culture, smugness tends to be common in some circles. Their service team was always equipped with the correct tools and expertise, and I think it would be safe to extrapolate that to their sales team as well. Also want to give kudos to Doug who is very knowledgeable (and I believe certified?) on Campagnolo service. read more

i took my wheel in for a truing. they said they can do it so I dropped my bike off. in a few hours they called me to tell me my wheel cannot be trued because it's is an oval and said that I should buy a new wheel from them. I said I've never noticed anything asked if they can true it to the best of their abilities; I'll just pay for regular truing cost as is. they said no and once again insists that I buy a new wheel from them. When I went to pick up the bike, the guy said my wheel is so messed up the spokes won't hold tension. I was shocked and said that's crazy I literally wrote it 2 days prior and said I'll take the bike back for now and think about it. I get out of the store jump on my bike only to find that they literally loosened EVERY SINGLE SPOKE on my wheel (no they didn't tell me). On my way out, I took it to a friend who laced it back up and I'm riding again. Is it perfectly true? no, but feels round, strong, and the forums all say what matters is tension and brake not rubbing so wtf. read more

La Dolce Velo helped me build a surly pacer steel road bicycle in 2016. It has been four years (and at least 4,000 miles) and the bicycle still runs flawlessly with no maintenance other than my wiping the chain down regularly and lubricating it. I also slightly adjust the shifter cables once in a while. I purchased the steel surly pacer frame through this store and the mechanic, Doug, helped transfer my Shimano Ultegra crank and carbon handlebars from my Trek Madone. Additionally, the mechanics completed the build with Shimano 105 shifters, Shimano 105 front and rear derailleurs, and Shimano brakes. I came to this bike shop in May 2016 when my delicate snowflake of a carbon Trek Madone frame got damaged with a small crack in the seat stay. The owner Rob corresponded by email to help me identify the surly pacer as a more durable steel frame alternative (I was looking for durability for commuting purposes). The salesperson Abe helped guide me through a month long rebuild process which involved decisions like using Shimano 105 instead of Ultegra to save cost. Abe also performed a perfect fitment for my Surly pacer bike build. And Doug built the bike flawlessly. He still remembered this bike build after four years when I came into the shop to ask the mechanics to look my bike over for anything that needed servicing after four years --- their answer was nothing needed servicing. I also notice the bike store staff treating customers that walk in with a repair issue on a $100 Walmart bike with just as much respect and helpfulness as someone purchasing a $3,000 high performance bicycle. I wish I had access to a bike shop like this when I was in college and couldn't afford to spend more that $200 a year on cycling. read more

Quincey is the Man. He is friendly and gets to the point, and he is really for me why I absolutely will always try to work LDV first. I have purchased road bikes at LDV and I sold bikes to them. Everyone - Francois maybe - is super helpful and treats you like they want you to cycle. Good advise, thoughtful to your needs, and so fast and responsive. I wish LDV would be a bike franchise so more and more people could enjoy a positive bike-shop experience. Thanks for being such an advocate. read more

I came to La Dolce Velo with a friend based on many recommendations that they had great customer service. And, La Dolce Velo knocked it out of the park. I worked specifically with the owner, Rob, who was very kind, patient, and listened to all my concerns. He went over my wants and needs and what would be realistic within my budget. I wanted a road bike that could work in triathlons but for rides on the weekends as well. He was very kind in showing me the difference between the Tri and Road bikes, but I had my heart set on purchasing a road bike as I wanted the versatility. I spent almost 3 hours with Rob (testing the Bianchi and Cannondale models) and he was adamant that I test try and feel comfortable with the bike- mind you, never pressuring me to buy. To my surprise, I fell in love with the Cannondale and Rob helped me every step of the way. Rob went out of his way (A-Z) a long with the bike to find all the things necessary:the right pedals (I wanted to clip in and made sure they weren't too tight so I would get the hang of it), right shoes, H20 Bottle dispenser, you name it. He also fitted me to my bike with the utmost precision. I mean this guy is detail-oriented. He also gave me great tips on clipping in and out and mentioned that they have classes there to help folks clip in and out. I left La Dolce Velo feeling 1. Super excited to ride my bike 2. really happy I supported a Local, San Jose business 3. Thrilled that I knew I would always be taken care of w/ La Dolce Velo. I would recommend La Dolce Velo to any of my family and friends and look forward to my next tune up! read more

1st and last time I spend $9 on a regular inner tube...BUT the staff is very kind and knowledgeable read more

Upshift Cycles - Expensive inner tube - Bikes Near Me - San Jose, California

Awesome shop. I was in need of a derailleur adjustment and Quincy got me in and out within 30 minutes. Other shops told me that it'll take at least 2 weeks... Thanks La Dolce Velo & Quincy! read more

They did a great job fitting me to a new gravel bike, and the price was right. They also walked me through the nice little touches Jamis does on their bikes, and taught me a bit. Great shop and owner. read more

Went in to have my chain and gear set checked since my chain was skipping gears. They made a slight adjustment to the rear derailleur location and the gears shifted like good as new afterwards. All was done in under 10 minutes and for free. read more

These guys are the best!~ Doug is the world's best mechanic. He built my Pinarello. It's still perfect. The owner is a very nice hands-on guy. I real cyclist. They are all very passionate. read more

Great shop! Friendly and knowledgeable staff! Greeted at the door and offered assistance right away but not in a pushy, sales way. The owner, Rob, was amazing. He didn't try to sell the most expensive things in the store. He took the time to understand my needs and offered options based on those. I'll definitely be back when I need anything and hope to join a group ride soon. read more

Super friendly staff that actually bikes! More of a road bike that carries a little of everything. Alot of the stuff seems be a grade higher than a average joe bicyclist, so if you're moving up the bike ranks, this would be a great place to go. clearance section : check Wish: bike rack to put my bike when visiting read more

hey there recently bought a cannondale gravel in the entry level: https://www.ladolcevelo.com/product/cannondale-topstone-4-386396-1.htm the person that attend me was really well informed and super experience guy, it help me to get my seat tuned to my corresponding height and make really good suggestions about the maintenance of the bike, for sure my go to bike shop for any service/upgrades in the near future. Also very patience since i was very not skill about the shoes to use. read more

Amazing group of people. True experts. Kind and helpful, generous and patient. We absolutely love this shop!

These guys are the best! Rob was amazing and treated me with SO much respect from beginning till end! I was there today and in a rush to get my bike done for tomorrow's ride. They couldn't do my ZIPPS' tubulars right away as it takes 48 hours. So what did they do? They quickly took care of the issues on my bike and gave me a set of demo ZIPPS to use in the meantime! WOW, right??! Another thing I liked was the fact that Rob took his time to answer all 110 of my questions, as well as explain the ins and outs of the different bike components. Rob also told me a lot of things I didn't know before about triathlons. I later found out Rob is this knowledgable because he is a triathlon coach and 4-time Ironman finisher. Well there you have it! And WHY in the world would you NOT want THIS guy to work on your bike and tell you how to make the most of it??? So, if you want awesome work done, by awesome people, led by a triathlon coach and 4-time Ironman finisher, la Dolce Velo is your place!! read more

Upshift Cycles - La Dolce Velo's owner, Rob, giving my P2 some special treatment. ;) This guy is super friendly and knows his stuff! - Bikes Near Me - San Jose, California

Popped in to the shop about 1/2 hour before close. Wasn't looking to buy anything, I was actually house hunting in the neighborhood as I am relocating to the area. Whenever I am somewhere new I always checkout bike shops, bars, and coffee shops. Of course, I get the best recs at the bike shops! All the workers were friendly, they have a great selection of bikes and accessories. I struck up a conversation with the owner, Rob. Not only did he share the history of the store, he gave me some great insights into to local bike scene and the neighborhood. This dude has a strong connection to what he does and where he does it. I'll be back for my bike gear and tips on where to ride! read more

Customer service was excellent, bought a pair of Castelli gloves on sale; pet friendly over all a great experience!

La Dolce Velo is the BEST bike shop in the bay area. Want great service? Go talk to Rob. The service you get from the staff at LDV will knock your fabric-wicking socks right off your feet. Don't worry, they have a great selection and can get your toes covered in no time. The service department is excellent, and I love my Cadillac-smooth shifting every time I leave the shop. Need something but don't see it? Just ask. The friendly staff will get you what you need to get you up and riding. I love The Sweet Ride! read more

La Dolce Velo (LDV)is the best bike shop in town! I've been a regular member of their Saturday morning shop rides since last year and have had quite a bit of repairs done to my old bike so I know that their mechanics are absolutely top-notch. After every shop ride, I would take in the sight of the amazing, beautiful high end bikes that Rob stocks LDV with. Yes, this is one of the few places in town where you will find Bianchis, Cervelos, and Pinarellos just waiting for you on the floor. These beautiful bikes finally got to me and I recently had a Cervelo R5 custom built by Rob's lead mechanics/wizards, Francois and Doug. The service and advice at every step of my superbike buying journey was impeccable. Rob is super knowledgeable and made sure that I was on the right size bike with the right size handlebars and the right groupset and the right everything, and the boys in the back did such an amazing job with this build! I'm still in shock that a bike can work so well and be so comfortable. I just did a 100K at the Cinderella Ride this past weekend and I surpassed all of my performance goals and was literally not uncomfortable ever in 4.5 hours of bike riding. Don't be fooled by those who say that performance is entirely up to the cyclist, the right bike makes a huge difference and LDV is the place to come and buy it (or at least get it fixed)! read more

Upshift Cycles - Beautiful superbike built from the ground up by La Dolce Velo - Bikes Near Me - San Jose, California

Very nice staff, helpful and patient. Daniel was the associate that has helped me the couple times I been there. Very professional young man! read more

We were so lucky to work with Ryan. We inherited two bikes which needed more than just air in the tires. Ryan is great - solution oriented- very smart and kind. We were very impressed with the professionalism and knowledge - his collegues chimed in once in a awhile...nice guys. The have amazing inventory - beautiful bikes for very serious riders. The Cafe Bikes look very much like my next Christmas gift... read more

Ordered my bike from LDV during the SIP, and it was nothing but the friendliest & knowledgable staff around. Contacted me right when the bike was completed and walked out a happy customer. Definitely my new go to shop for anything cycling related. read more

While this review is way overdue, La Dolce Velo has earned my 5-star rating. On two occasions (Oct 2020 and March 2021), I had its techs perform repairs on my vintage 1980s-era Nishiki International road bike. I happened to have chosen La Dolce Velo because (1) I wanted to find a locally-owned/operated bike shop in my neighborhood and (2) I was not, repeat not, impressed with my experience at either the Summit Bike Shop or The Off Ramp Bike Shop, both in Santa Clara. The 1st time I took my bike to this shop was for a general once-over/tune-up as I brought it out of mothballs because of the Wuhan-virus shutdown of my local gym. The tune-up that was performed returned my bike to its glory and the tally for parts/labor was totally reasonable. The 2nd visit to the shop was quite the punch list as a result of a crash. The repairs/tune-up to the bike included a new drop handlebar and wrap, new brake covers, new gear set, new rear tire, new chain, re-truing the front and rear wheels, as well as refreshing the crank. Even though I remain off the bike for now (because of doctor's orders), the bike was ready 8 days after dropping it off. If you're looking for a family-owned/operated, well-appointed, neighborhood bike shop, I highly recommend La Dolce Velo. read more

Had a fitting done to optimize my riding... the owner was super friendly, and knowledgeable. Definitely recommend it. After some adjustments, the difference was night & day. read more

They dont seem wanting to work there no help. I walked in & felt disrespected & was not helped all i was in need for was a brake change

Rob and the entire crew are super! Top to bottom. Brought in my bike that had a major shaky back wheel/tire. Left bike at the shop - Just a few days later at a good price the bike rode like it was the first day I took it home all new! read more

This is my second time bringing in a bike for repair (different bikes ) and each time had been a pleasant experience. Friendly staff and plenty of parking. Most recent visit my son's bike lost a front break pad, back breaks had a mystery issue and the kick stand went out???? Don't ask, I have no idea! But they fixed it up in 1.5 days, if you need repairs this is the place to go. read more

I have an affinity for old, French bikes. I was laughed out of some other shops, but Rob really made the effort to try and help me with my problems. Now I'm a lifer! It helps that it's just up the street from me too. Everyone who works here really knows their stuff. They all ride and they all work on their bikes. Every time I come in, I learn something I didn't know about bikes. Even though I'm not buying a fancy bicycle or spending a lot of money, they treat me with the same respect as anyone else. read more

Absolutely amazing experience from a novice biker's pov! I brought my kid's bike here for adjustments (that I had 'assembled' a day before) and it was done quickly and cheaply. I bought a bike for myself at the store and David and Rob were super patient explaining everything in detail (including how gears shift) and letting me test ride 3 bikes before I could decide which one to get (also thanks to their input). They now have a customer for life! read more

Cannot say enough positive things about my experience with Dolce Velo. It is a bike shop that is not only vastly knowledgeable when it comes to all things bike, but they sincerely take pride in their work and their relationships with their customers. Rob knew more about what I wanted than I did and moved mountains to get everything in a time where stock and supplies is practically nonexistent. Doug's craftsmanship, attention to detail and skill put together my dream bike beyond what I thought I was getting. This place is as professional and caring as it comes! Thank you Dolce Velo!! read more

I was stressing out about finding a repair shop to fix my brakes due to Covid-19. Every bike shop I called was booked for weeks out. I was able to get my bike fixed within half an hour, and the repair guy also fixed the squeaky noise that he found while repairing the bike. Will be back for future services. read more

La Dolce Velo has great customer service and mechanics. They have fixed my bike on the spot when possible.

Knowledgeable and helpful staff can solve any mechanical problems, as well as help find the right gear for your bicycle.

I am no pro biker and recently starting biking to work. I thought my gears were broken and I had a flat tire. Rickey was the nicest guy and helped me out right away. Along the way he gave me pro tips and explained the features to my bike. Definitely coming here for all my bike needs. Amazing service!!! read more

Rookie to the road bike scene and La Dolce Velo customer service was up to par and then some. Very reasonable price for bike adjustments. Purchased some pedals and the nice gentleman insisted to install for me. Would recommend any newbies to the bike scene to this shop. Thanks Dolce Velo Team. read more

Great local bike shop! Just had a deluxe tune-up and they got everything working perfectly, and done within the promised time frame. The owners and employees are bike enthusiasts and their knowledge and passion for the sport are evident. read more

Their second attempt to fix the noise also failed. It turned out it wasn't the tyres, but the rim tape. I had to make the 2-hour round trip a *third* time to find this out. The fix was just to replace the factory tape with tubeless. I don't know why they couldn't have done that the first time, and I don't know why the wheels on this $3k bike were so cheaply manufactured. read more

I've always liked browsing in here. I've been in a few times for service and they've shined. I got a bike fit here a couple years ago to help with a frame that was too small and the fitter was great and did what he could to help. This morning I went in to buy some rim tape for a new pair of wheels I acquired. For less than the cost of a roll of the tape they installed rim tape on my rim and I was on my way. Thanks! read more

Called about having a bike fit in the morning. The owner had me in and out in 45 minutes. If you're on the fence about getting a bike fit, DO IT. I felt so much more comfortable on my bike after leaving this place. The owner is super friendly and knowledgeable and really helped me out with every and any question I had. How I felt on the bike vs after I saw him is a HUGE difference. This is going to be my go-to bike shop for the rest of my life. read more