I came about a half hour before closing. The store was very clean and quiet. They had a variety of…read moredifferent Trek bicycles, as well as e-bikes. Chris was very patient and knowledgable. She was able to answer all of my questions and help me find the perfect bike within my price range.

I bought my mountain bike here because it was a screaming deal on year-end clearance. They are nice…read morepeople but my experience with their service department has been disappointing. On my first ride after I picked the bike up, the brake lines were full of air, enough so that my front brake was not really functional. When I brought it back to the shop, I also mentioned that the chain was skipping off the cogs under load in the higher gears. They took care of the brake problem, but I literally had to go back three times before they warrantied the cassette, which fixed the problem. They just kept adjusting the derailleur. I don't think they test rode it because they would call me and tell me it was fixed. I finally had them go out the back of the shop with me and ride along with me to show them how it skipped. The other issue was the bike started shutting off (it's an E bike) when I would hit rough sections on the trail. I had to take it back multiple times before they finally warrantied the battery and mounts. Each time I took it in they would call me and tell me it was fixed. I would go to start a ride and within a very short period the bike would shut down again. I get that this is a problem with the bike manufacturer and not the service department, but a quick search on Reddit revealed that this was a known problem and a warranty issue. It shouldn't have taken multiple visits and so much time with the bike in the shop to get it corrected. Most recently, I took it in to have the brake lines bled, and when I picked it up, one of the mechanics told me that the back brake was making noise. The service manager said that couldn't be anything they did they just bleed the brakes. However, when I got home, it sounded like a bagpipe every time I hit the brakes and it certainly didn't do that before I took it in. I think the brake pads got contaminated with brake fluid. Also, the retaining clips that keep the pin holding the brake pads from falling off were missing from both brake calipers. I called and spoke to the service manager. He told me that the clips aren't really necessary as long as you keep things tight. I asked if they had them in the shop and if I could come get them and he said he wasn't sure what part I was talking about and he would have to look at them. At that point, I just ordered a new brake pads and clips on Amazon and I'm done with this shop.

I stopped by today and the employee helping us was very kind. I did not get his name but he was…read morevery knowledgable of the bikes and was more than willing to answer all my questions. Although I couldn't find a bike I liked, his help was still much appreciated!

Started looking into an e-bike and it was here and trek in the village. Trek was nice but their…read morebikes were a bit pricey. So I came here. I'm glad I did. Both Kyle and John were knowledgeable and helpful in answering all my questions, giving me tips and pointers, and things to consider. They even told me about the AVA program that gives free money for the purchase of an e-bike. I'm waiting for that to come through, so I can purchase my new bike.

The homies at CyclePath ALWAYS take care of me when I pull up, I'm relatively new to the Hayward…read moreand from day 1 they've never disappointed. #TheTRUTH

After dealing with HIGH FIDELITY type attitude on the phone from two other bike shops I called to…read morehelp me fix the errors I made in constructing my new bike--basically "well that's what you get for doing it yourself" sneering(yeah, uh, that's why I'm trying to give you business...?)--I called this shop and spoke to Zee(if I['m spelling that correctly ;)) who said sure and I brought it in. Not only did he fix everything I did wrong, he improved it and gave me a lot of valuable advice on how to avoid those errors in future. And was very nice about it too, and also funny. So they've now got a customer for life. I knew I did it wrong. I just wanted someone to correct my mistakes. And he did that. Many, many thanks for not making me feel like an idiot who does not deserve a bike. Great shop,. highly recommended.

We got a few things repairs here. It's afforable and quick! Great experience overall. The owner was…read morealso nice to work well. Support your local small businesses!

Vic is very reasonably priced, and extremely helpful. He even dropped my bike off when it was done…read moreon his way into his shop. I can't say enough about his service. He did a great job on my bike, which needed a number of adjustments and repairs. This a great local bike shop. There is plenty of parking on the one way street William, which is right next to his shop--just steps away from his shop on East 14th Street. I couldn't be more pleased.

We had such a wonderful experience at Alameda Bicycle! A huge thank you to Draco for going above…read moreand beyond to help us find the perfect bike. He was incredibly knowledgeable, patient, and genuinely cared about making sure we found the right fit. The kids' trade-in program was such a fantastic idea and made upgrading to a new bike so much easier. It's great to see a shop that encourages kids to grow with their bikes while also making cycling more accessible and sustainable for families. From the friendly service to the thoughtful programs, Alameda Bicycle truly sets the standard for what a local bike shop should be. We're so grateful for Draco's help and will definitely be coming back for our future bike needs. Highly recommend!

Very disappointing experience…read more I brought my bike in for a simple flat-tire repair and was told it would be ready within 24 hours. Near the end of the following day, I contacted the shop to see when I could pick it up, only to be told they didn't have the correct tube and that the repair could now take another 2-8 days. That's a pretty significant difference from the 24-hour turnaround I was quoted. If the shop didn't have the necessary tube in stock, I would have expected them to tell me that when I dropped the bike off--or at least contact me when they discovered the problem. I was really hoping to find a good local bike shop on the island where I could bring my bike for routine repairs and maintenance. Unfortunately, this experience has me looking elsewhere. A simple flat repair shouldn't turn into a week-long wait, especially when I was originally promised 24 hours.

Short Story: The best bike shop in the Bay Area!…read more Long Story: I first came here in Aug 2024 to purchase a bike. They have a large selection of Giant brand bikes at all price ranges. James and his staff was very knowledgeable, courteous, and professional about everything. They really spend the time to answer your questions and not just to "sell you something." The process to buy a bike is that you go to the retailer website (for example, Giant) and order the bike yourself. You have the bike shipped to Centripedal and they will assemble it for you. Afterwards they will call you to come in for a fitting. Then after this you can take the bike home. You get one year of maintenance, parts, and labor for free. Afterwards, you then pay as needed. The turnaround time to get the bike was about a week and James was able to deliver it to me (after fitting) as my car couldn't fit the bike and I lived relatively close by. Verdict: I'm going back in the future!

Centripedal is a small business with surprisingly great selection of bikes and accessories in my…read moreFremont neighborhood. What stands out to me is there quality of bike services for repairs, customer service for shopping for a new bike, and bike maintenance. They also have a used bikes section (varying inventory) which is terrific for families with young kids that frequently need new bikes without breaking the parent's bank. On the flip side, for the more enthusiasts or adult bikers they have bikes that should satisfy their needs for sure. The staff is helpful and friendly which is something that's never present with online or big box shops so definitely consider this bike shop in the future.

Matt is the man! Thanks for making my life sooo much more fun!…read more Matt communicates well through phone and email. Was able to get my bike over to him and upgraded all within one week! His attention to detail and craftsmanship on my upgrade is stellar. I had to take a second look at my bike cause when I gave it to him it was a mess. I asked for alll the bells and whistles, which may have been over kill on my bike. Matt talked me down to earth and I got what I needed. Love his installs almost one month in on my bike and it's pushing like a champ. I'm about 40 miles on the bike since the upgrade and I'm still in love. I'm planning on upgrading my wife's bike which is super small, Matt has been very open to ideas on making the upgrade fit on the bike. By the way Matt reminds me of Matt Hughes from the UFC! Thanks Matt for your awesome work!

Matt is awesome! I'm glad I found this guy! He did an Ebike build for me and just did an amazing…read morejob. Always kept me updated on the progress and offered suggestions on most cost effective components without sacrificing quality. Thanks Matt!

After my partner discovered that our bikes had flats, we quickly called this place to see if they…read morecould take us in. Chris was extremely friendly and informative over the phone and we brought the bikes in. He gave us really helpful info regarding the bikes and helped fix our damaged tubes and helped so much with other parts of it without charge. This person is a pro and doesn't charge an arm and a leg like other places. We definitely found our go to place here!

Outstanding bike shop! Chris is super knowledgeable and honest, definitely the place to go to buy…read moreor repair a bike.

The paint was pretty beat up on my vintage Atala. Rick offered to restore the original, but I…read morewanted a new color on my old frame. We discussed colors, using Pantone colors as a reference. Inspired by vapor wave, we landed on a Sailor Moon palette of deep purple, magenta, and white (with a few gold accents). The pin stripe around the lugging is really clean. Excellent work! She's a beauty now. Rick talked me out of an additional blue color block and I think it turned out really great. He even polished the chrome fork and applied topcoat over the decals so they won't fade like the originals.

Rick is a one-guy operation. He started work at D & D (Dan and Dean) when he was 16 and has worked…read morethere ever since, and he's in his low 60s now. He painted most of Tom Ritchey's frames from the 70s and 80, and Gary Fishers, and thousands of other mid-to-high end frames. He knows his craft and does a great job. He's painted frames for me, at least fifty frames for my business (Rivendell), and his work is spectacular. I sympathize with the reviewer who had decal-obtaining problems, but decals don't come easy, especially custom ones, and Rick isn't going to scold his long-time sources for being late. Everybody in the loop has a story and a reason, and sometimes you have to dig deep and wait till your number is called. I've never known Rick to be rude, and I know him well enough, and have known him long enough (40+ years) to say that it's more likely that the customer misinterpreted Rick. I have never seen him talk meanly about anybody or any customer. I am not denying the one-starers their experience of feelings, I'm just saying what's been my experience. Also--one final thing: When we have a rush job, or something we really want fast, he tells us we have to wait our turn, too. He values his regular customers and doesn't give cuts to us, and that's a good quality, too.

He did a great job in fixing my loose crankset. And he…read morecleaned my roadbike and looked like Brand new!!! Higly recommended!!! Thanks Tom

This review is long overdue. I want to thank Tom for working on my kid's bike. I reached out to him…read moreto ask if he can work on the bike. Mind you, this is not an expensive bike. It's not a Cannondale, Specialized, or Trek. Our bike is a Huffy.. yes, a Huffy. It's my kid's first bike and it's special to him. Tom was great. He answered quickly to my query and after a few questions back and forth, we agreed to have the work done. I went to his place to drop off the bike. He told me that he doesn't discriminate when it comes to bicycles. He works from his garage and he showed me the types that he works on.. from our Huffy to some high end custom ones that I don't even know. A quick chat of his previous career and his transition to his current hobby tells you of his passion for bicycles and more importantly, bicyclists. He charged me basically for labor and it was more than fair. The part didn't cost that much so it was a no brainer over a new bike. All in all, he's a great guy who works on bikes, no matter what type. His fees beats shops and overall a great experience. My boy now rides his bike all the time.. just in time for summer. Thank you!