Javier was the best. We came here after checking into our hotel room for vacation and it was quite the satisfying visit yet! Not only were the ribs juicy, the shrimp and sirloins are the best thing you'll taste in a while if you know how to order it. There were almost five different birthdays all throughout the meal, clapped all through them all. Great big energy in the entire restaurant. But the main highlight of the visit was our waiter, Javier. Not only was he energetic and funny, but he was polite enough to entertain a conversation with a talkative kid. Big tip needed after meeting him. read more

Geez Louise, I have been here a lot, and dang, never wrote a review. Asked, mom to come, our treat, so we headed out around 5ish, parking was busy, hubby left us at the door, to get on the list. Waited 4 minutes and a gal said come with me, and she had a fresh hot basket of bread. Hubby texted me, I waved and we got a great booth in the bar Our sever was Jackie, ask for her, she's spot on plus!!!! We order a Cactus Blossom to start and sweet teas all around. Mom got 2 beautiful pork chops grilled, she said they melted in her mouth, green beans with onions and bacon, and garlic mashed potatoes with brown gravy. I got an 8 oz sirloin m-r with seasoned grilled prawns, loaded baked potato, and a beautiful house salad with blue cheese dressing. Hubby ordered 23 oz Porterhouse, garlic mashed potatoes, steamed broccoli and carrots, added grilled mushrooms and onions atop his steak. Again service was 5 stars plus! Manager stopped by and was very nice. Way better than ever, all the employees were a team, and for what TRH does it was perfect. read more

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Employees weren't welcoming. The food was pretty good. We didn't not receive all of our food. Our waitress had a smart mouth. read more

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We went to celebrate some good news. From the seating at our table to the end of the meal we were well taken care of. We both ordered steaks and they were cooked to perfection with just the right seasoning. The price was good and the amounts were generous We will definitely be back. read more

Great service that was fast and very attentive. The food was delicious and even when there was an issue it was quickly addressed and made right. Steaks were delicious and made just right. Would visit again! read more

We happened to fall upon this location on accident, as we were trying to head down the parkway back towards the Pigeon Forge location, but the insane amount of traffic heading that's direction would take well over an hour and a half. In any case, we put ourselves on the digital waitlist when we found this location, but didn't notice you had to respond to the text to let them know our party was here... in any case, after our time slot passed by 15 minutes, I went in to inquire about our reservation; which we were seated shortly after. Our waitress wasn't too welcoming at first, which my lovely dinner date noticed as well. She noted that part of the Texas Roadhouse charm was their over the top hospitality. Luckily, our server did warm up after we placed our initial order. For an appetizer, we ordered their cactus blossom, which is their version of the onion blossom, which had a nice crisp and served with a. Tasty dipping sauce. My beautiful companion and I decided to share our dishes so we decided on medium rare beef tips with seasoned rice with a loaded baked potato on the side. We also ordered a half slab of ribs with a double side of chili as the sides for this order. We both got the strawberry lemonades for our drinks. The ribs were pretty good with a sweet and slightly tangy bbq sauce; the pork rib meat was fall off the bone tender. The beef tips were a bit over cooked as we were expecting closer to rare than what came out. The onions and mushrooms in the sauce that was served with the tips were nice and the rice had a nice flavor to it. The chili had a bit too many beans but was pretty good. Our server was on the refills for my strawberry lemonade I had at least 3 or 4 glasses. The strawberry lemonade was a bit on the sweeter side, but it was nice and refreshing. My companion really enjoyed their rolls and the cinnamon butter. We were only able to finish half of our order and took the other half to go. We also requested an order of the rolls to go with it, and our server was nice and got us a to go bag of them. Overall, our experience was OK. Pretty good, but there were a few small hiccups. Otherwise, we would say this location isn't bad and would say we would return if we were in the area again. read more

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This place was rocking! We ordered takeout for dinner on two separate occasions last week. Each evening around 530 I picked up the orders. The place was packed both nights (weeknights!). The staff were great, the way they package takeout food is better than anyone! Everyone should use their model (don't put hot chicken on a cold salad! Wrap it separate for the customer to put on. We are from outta town so it'll be a while BUT we will return. read more

We were tired and hungry... we all ordered heavy meals.... Meatloaf, beef tips and country fried chicken.... It was good but probably not good for us... The server was friendly... Yee Haw beer is a thing‍ read more

Texas Roadhouse - Steakhouses Near Me - Sevierville, Tennessee

Don't really know what the attraction with this place is. It's always busy they have no idea how to work out who's next in line. You get the waitlist and wait. They have 6/7 prime parking spots out front that are always empty for call ahead orders. They need these for disabled parking ideally. Our server Koi was polite and cheerful and kept our drinks topped up. What really frustrated me was the person who took us to our table, he could see I had trouble walking and was using a cane but he insisted on taking us to the upper level where I had to struggle up stairs both ways. This was very difficult and I won't be doing it again read more

Don't get a $5 marquis all ICE !!!!! Chills cup was an only 2/3 cup ! The salad. Was smaller than other locations which we have been to ! AVOID this location for normal Texas Roadhouse Lovers !!!! read more

Love Texas Roadhouse, you are usually guaranteed a good meal, sometimes you stop at an exceptional one like this one. Some just do it better & this one is one of them. Pretty busy and were having a bake sale right in the check-in area which was probability one of my only complaints. I get the fundraiser part, you got to raise money, you got to raise money. I just don't like having to push my way through a crowd of people to get in. My wife bought some cookies, so she was cool with it. I just didn't expect it. Like going to the grocery store and before u go in getting hit by the Girl Scouts cookie brigade, every time, I bought 10 boxes already stop looking at me like that- "Yes, I want you to go to camp" Anyways, my salad was incredible, always decent, but this one was really good. My steak was perfect !!! Our waitress was Ashley and Trainee Koi. Both were super friendly and checked-in often, drinks stayed full, requests were fulfilled from start to finish. Ashley did a great job and Koi will be successful. Leftover steak was just as good the next morning with some eggs. These experiences & the support of the military keep us coming back. Texas Roadhouse is always our first choice. read more

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Tv diner restaurant at best drinks didnt taste top shelf. Felt safe giving those drinks to children. Oh and don't get me started on the wait time. read more

We had a great dinner on Saturday night! Our server Kyra was amazing! There were 4 of us and she didn't write anything down and we got everything perfect. She even followed up on certain things that normally are written down (sides of sauces, etc.) Kitchen did a great job. Everything was absolutely spot on. We used the wait-list in the app and only waited about 5 minutes after showing up. Great experience for our small group! read more

The service is fantastic and the food is great. One of our favorite restaurants. It is usually at the top of our lists. Service is always great and the food is always top notch. read more

We went there Sunday after church. Our server was Ava and she was a complete delight. Our meal was good. Everybody had a good time and the food was what we expected it to be. Thank you. read more

Was seated and asked what we wanted quickly. After that it was all downhill. Twenty minutes after the order the manager comes out and says they don't have the porterhouse as they are sold out. Which is okay. No big deal. Ordered the bone-in instead. our drinks were empty. We didn't get asked about another drink until our food came out after an hour. That was the last time our server would talk to/see us until 2 hours had passed and our drinks were empty again. My steak was raw. I had ordered medium-rare. After I had sat and waited for 30min I tried my best to eat what I could. At the two hour mark when the server came back by, she asked if I wanted it cooked more because "it was raw." Even the server said that. 2 hours, 2 drinks, raw steak, $110. Price was what we expected. But the service and food is the worst I've ever had. I absolutely love my hometown TR in Indiana. never a problem, but this TR here is the worst service I've ever experienced. I'm just glad I hadn't been walking around exploring the town like everyone else and parched. read more

Texas Roadhouse - Their "medium rare" - Steakhouses Near Me - Sevierville, Tennessee

We were surprised when we got right in! Hostess was great and very friendly. The rolls were delicious as usual!! Our meals were great too: Grilled salmon, salad and vegetables. NY Strip cooked Med , corn and French fries. The steak was cooked PERFECTLY! Our server, Kyra, was EXCELLENT!!! read more

I came here on a Tuesday evening around 8:23pm with a Larry of 5 while visiting the area. There was no wait and we were seats promptly. We got two kids menus for the 2 kids in the party. There was trash on the floor, indicating the table wasn't cleaned properly. Around 8:27pm, our waiter, Josh, came over to take drink order. He introduced himself , which is great! This doesn't happen often anymore, in general. We all got waters to start. Around 8:28pm, someone dropped off another basket of complimentary rolls. The rolls tasted fine but definitely not the rolls that I'm used to at Texas Roadhouse. These were smaller and a more toasty. Josh then came back a minute later with the drinks and to take food order, but we weren't ready yet. Our order was placed around 8:43pm. My friend got the. 6 oz sirloin with chili and green beans. I got a half rack of ribs with broccoli and mashed potatoes. One of kids got mini cheeseburgers with corn and the other got chicken tenders and green beans. My little brother got At 9:05pm, Josh came over to say the food would be coming up soon. I also ordered a porch rocker with strawberry. I received it at 9:07pm. It tasted very watery at first. I stirred it up and it tasted a little better but not much. I would not recommend, lol. Food came at 9:09pm. After getting the food, Josh asked if I liked the drink and I told him no. Apparently, it's 1 pump of strawberry, 1 oz of liquor, and the rest soda water... lol. He took it back and I got the Jamaican cowboy on the rocks with sugar rim instead. I received it at 9:15pm. It was tasty and much better than the other drink. My mashed potatoes were warm/cold. My green beans were fine, both in taste and temperature. Ribs were delicious and definitely fall off the bone. Everyone seemed to enjoy their food as well. The service was good. No major complaints. read more

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Incredible food and staff. We were on vacation and decided to eat here and it did not disappoint. The food and staff were incredible. I had the best steak I've ever had and I've had a few. My wife had the grilled pork chop and I tried a bite. It was the best I've had. Both were so tender, like cutting butter. We went back a couple of nights later and I would highly recommend this location. read more

This one's for Andy, thanks for making this our WORST Texas Roadhouse experience yet. Today is my sisters birthday and you played a huge part in hurting her feelings by not acknowledging her birthday even tho we reminded you TWICE. You got a very bad attitude with my mother whenever she told you that you brought her the wrong chicken. You let our drinks go empty several times and did not offer to refill them. I tried reaching out to another employee that ALSO got an attitude with me. This was the worst experience we have ever had. The lacking in customer service and hospitality is very noticeable. I would not recommend this place to anyone solely because of the employees that ruined my family's day and most importantly my little sisters birthday that she decided to spend with you. read more

The food is always good and the waitress are always friendly.My issues are with the front desk.They are the rudest most worst I have ever seen.There used to be very nice front desk workers. They treat you so rudely.They should change their behavior because folks come in for a friendly nice place to eat and they have to go through their rudeness before we are seated.This is not the first time either. read more

Went with my husband and daughter around 4ish didn't wait to long, haven't been out with my daughter in quite sometime so I forgot to take pics! Anyways the wait for food was a little longer than expected but went around shift change so I get it. The waiter was great! Working the bar area, glasses longer hair. He wasn't over bearing was around when needed. AND he actually took empty plates away! Food came out timed perfectly, appetizer then entrees, so many times we'll get the app and 2 minutes later salad if ordered one and 2 minutes later the entrees which is soooooo aggravating. My husband had shrimp and steak loaded baked potato as always, everything was cooked perfectly and tasted great, I had the smokehouse (?) burger which has mushrooms, onions cheese and bbq sauce but I left the bbq sauce off it was seasoned perfectly and was sooooo delicious, my daughter had the chicken fried steak and chili, the steak had a great flavor to it. We also had loaded potato skins for an appetizer and I honestly think they have the best tasting skins anywhere. They stay consistent also, I haven't lived in Sevierville since 2017 and whenever I stop there it's always good! read more

Service was great. Server was Friendly and on top of drinks/etc. go for the tasty cinnamon honey butter and rolls! We got a fried onion blossom to start and it was delicious. Most of table got steaks and it was hit or miss on whether cooked properly. Mine and one of my friend's was perfect, two of the other friends said was slightly over cooked. So ask them what they mean by temperature to get right! Casual and laid back atmosphere. Clean. We went over Labor Day weekend. read more

Killer ribs are amazing. Meat falls off the bone. Cool atmosphere. Good comes out quickly and with a smile. The sirloin steak is tasty and a good value read more

After posing a review 2 days ago.... I received a message asking me to complete an on-line form, but after wasting my time the "send button" link did not work. I tried multiple browers and the same issue happened. My computer is fine..... I am use to building, maintaining, and networking computers earlier in my life; and I have had my own server. Your company has problems beside the horrible food. I then called your 1-800-839-7623 and selected option # 2 per the instructions. The first time I waiting on hold, then upon the person answering the phone (I guess) picking up the phone call was too hard for them or figuring out how to use a phone.... they hung up on my without saying a word. I then called the number a second time and I was then told the person at extension 609 is not available..... so much for wasting more of my time. The Texas Roadhouse seems to have issues beside the horrible food, ruining my birthday, and bad contact service. As I stated 2 days ago..... go eat somewhere else and save your money. Finally, I am not some kid or millennial, the wife and I are seniors in my late 60's. She has worked / managed restaurant's before and knows what the food should taste like. I know when I have been given old "re-heated" stale food that is chewy. read more

Texas Roadhouse has never let me down. We sat at the bar. Our bartender Madi was very attentive and fast with our drinks. The food is always top notch as well read more

Left the Texas Roadhouse in Pigeon Forge after a horrible experience with the hostess & drove the little extra to get here. Service was stellar! No problems at all regarding my service dog...they didn't even mention him, just took great care of us! We actually ate here twice during our 10 day stay. Hubs ordered the chicken fried chicken & applesauce both times and said it was great. I ordered the sirloin cooked medium, the chili & a house salad. The chili was excellent and the salad was fresh. Both times, my sirloin was over-cooked, the first visit I sent it back and it was cooked perfectly...the second visit I mistakenly decided to go ahead & eat it. Both were under seasoned for me, but a bit of sauce helped. It's a loud restaurant, so if you are looking for an intimate experience, this is probably not the place. However, we really enjoyed it! read more

Had the prime rib. Not a fan. Odd spices and au jus seemed off as well. Had the smallest baked potato I've ever had at a steakhouse. My wife had the 16 oz ribeye...large but cap was a small sliver--so not a good cut. Also, despite being seated before 3pm, were told the early dinner deals wear strictly not available after 3pm. Overall, not impressed. read more

One of the worst experiences ever at a Texas Roadhouse. Host was not friendly. He moved us thru the queue like cattle requiring each party member to "show their face" to confirm no incomplete parties. Several had waited outside to keep the lobby clear but came in as instructed but then waited in the crowd another 10 minutes. Once directed to sit, our party of 10 was split into two tables after giving our table to another party. A glib, insincere apology followed. Hard the celebrate a birthday with your family when split across the room. Basically, a major customer service fiasco. The waitress, Char, was very competent and the first friendly face we saw. She took our order promptly and executed it as requested. Food quality was on par based on our experiences at other locations. Honestly I had trouble enjoying my meal after our initial impression at the host stand. Truly disappointing. read more

Texas Roadhouse is always a great vibe! Service was great! Food was great but the fried pickles were sooo salty today! Manager was aware of the saltiness because she came up saying when they had opened this location the fried pickles recipe was wayyyyyy saltier than it is now. They had changed the saltiness to it. Which is okay, I understand some people like a little more salt than others. But it wasn't eatable for me and my husband. Manager and waitress made sure we were satisfied! Thank you! read more

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Wonderful as always. Quick to be seated. Fast service and very polite. Server was Alayna!!! read more

Texas Roadhouse - Grilled Chicken Salad - Steakhouses Near Me - Sevierville, Tennessee

One of the worst Texas Roadhouse restaurants I have ever ate! Was going to eat in but it was a hour wait so we decided to carry out which was a really BIG mistake! Service was terrible along with half the food was wrong! When we got to the room the steak was very tough and had no flavor! Kent Taylor would have been very disappointed in his food! read more

Our food was overcooked as far as the grill items. We had 2 steak kabobs mw they were black char well done plus. We were not about to get back out in the Pigeon Forge Rod Run traffic to return them and I order this often at other locations so I'm hoping the grill was just super hot due to the crowd. I could not eat black grilled peppers but they handled curbside wonderfully. The Chicken Critters were excellent and the salads were fresh. I will try again in lower traffic time read more

Ate here in our first night in Pigeon Forge. Food was excellent. Service was good also. Very busy but didn't wait long to be seated. Would definitely recommend! read more

Jonathan was an amazing server, making sure we had everything we needed. We didn't have to ask for a thing. Food was delicious as well.

First our server Katrina was soooo awesome. She anticipated our group of 6 needs even before we knew what we wanted or needed. Food was perfect, portions huge, tasted great. Again thanks Katrina for making our dinner soon wonderful. read more

We were seated immediately and our server took really good care of us, but we didn't get her name. She even remembered that we both had unsweetened tea. My wife had the 6 oz sirloin with a baked sweet potato and salad. I had half a rack of ribs, baked sweet potato and salad. As always the rolls were hot and tasty and our salads were great. My wife's steak was good but my ribs were dry, which almost led me to think they were a day old, thus the 4 stars. Otherwise, we had a good meal with great service. The restaurant is well taken care of and appropriately decorated for East Tennessee. read more

It's just a national chain restaurant with decent steaks. Loved the bread with cinnamon butter btw.

We're from WI & regularly go to the Texas roadhouse in our hometown. While on vacation in the smoky mountains, we took our daughter to Texas roadhouse for her birthday dinner per her birthday request. Everything was just as it will be at any other Texas roadhouse, perfect. Kiddos to the crew at this establishment! Well done and thank you. read more

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Food could've been better, the grilled shrimp was so overly seasoned it drowned the actual shrimp. My Mom's rolls were dried out, prime rib was chewy. We never got refills or even asked if we wanted refills. Asked for a local discount, and were told they've never had a local discount, even though we have gotten in the past and Google even says they do, and even had a second lady give us a lecture and wouldn't stop even with us asking her to because we were already told why. It was a very unhappy experience and we're crossing this place off our list. read more