I was staying nearby for my visit to Dollywood, so I came here for dinner after a day in the park. After being seated, I started things off with some coffee while I looked over the menu. I ordered one of my usual items, their steak and eggs with fried okra as my side. My waitress was young and aloof. She did a decent job, but definitely your typical teenage behavior. The food was pretty standard and on par with what I've come to expect from any Cracker Barrel. read more

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Food/Taste/Flavor: 4/5 - Grandpa's Country Fried Steak Breakfast and Momma's French Toast Breakfast. The country fried steak was flavorful and cooked well. The steak itself was crispy with a creamy gravy (and extra gravy on the side!) with perfect over easy eggs. The bacon and eggs on Momma's breakfast was great but the french toast was a bit disappointing. It really did taste just of white bread with a hint of egg on top. Service: n/a - ordered food online Ambiance: n/a - ordered food online and picked up for to-go Value for price: 5/5 - good food overall with accurate to-go times! read more

Cracker Barrel Old Country Store - Grandpa's Country Fried Steak Breakfast - Southern Near Me - Pigeon Forge, Tennessee

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Was glad they were willing to seat me at 835 p.m., with a problem. My server, Emma, was very attentive. Food was pretty good. Had the hashbrown casserole shepherd's pie. Very tasty and very filling! Great price. read more

Came here on a Sunday night two weeks ago around 5:30/6. There was little wait time. Our server was attentive at first, but then didn't come back to refill drinks and had to ask a few times for jam and a bag for the rest of the cornbread. Anyways, food came out pretty quickly. I got the kid's shrimp with mac and cheese (love that kid's of all ages and small appetites can order from this menu as my Grandma used to do, but didn't love that the hushpuppy was left out boo). My dad got the chicken tenders plate with the fried apples and fries. It came out to $18 for the two of us before tip. Consistent food and the inside of the store was decorated cute for fall and Christmas. 2023 #63 read more

Cracker Barrel Old Country Store - Southern Near Me - Pigeon Forge, Tennessee

Very good service and very good food! We dropped in around 3pm. It wasn't busy and we liked it that way! I would recommend others to eat here. read more

Cracker Barrel Old Country Store - Signature Homemade Buttermilk Biscuits - Southern Near Me - Pigeon Forge, Tennessee

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We always get the chicken and dumplings love them!! They have cut down on the amount that they serve which I don't like.services here are always fast and attentive. Ambiance takes you back in time to a more relaxed time in your life. I would recommend eating here and check out the store side also. read more

Same old dependable food and service but the store seems a bit more spread out and less cramped than what I'm used to.

Typical Cracker Barrel nothing special. We stopped there for an early dinner. I was surprised that we didn't get any free dinner rolls and found out that they only serve them now if requested. The menu is limited during the week but ok. read more

We always enjoy Cracker Barrel while on vacation. They're open late, and you can order breakfast, lunch, or dinner options anytime of day! We came in for dinner around 8:30pm. This location has a nice large parking lot and the service is very friendly. Our server, Isabella, was very helpful and attentive. We both ordered from the lunch menu, since it was so late and the dinner portions seemed like too much food. We ordered the French dip sandwich with fries and the lunch portion meatloaf with two sides. Both were good and very reasonably priced. Of course, on our way out to pay, we had to grab a couple novelty food items. My favorite is the pecan divinity and my husband's from their variety of bottled sodas. Would recommend! read more

Cracker Barrel Old Country Store - Southern Near Me - Pigeon Forge, Tennessee

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Sat for over 30 minutes waiting on a server. (It was not busy.) Food was cold. Definitely not consistent with most cracker barrels. read more

I swear Cracker Barrel tastes better in the South! Came for dinner after a long day of fun in nearby Gatlinburg. We were originally told there was a 35 minute wait for a party of 6. 5 minutes later we received a text, our table was ready. Great service and food! The new Chicken Pot Pie was huge! Full of chicken and vegetables. Everyone at our table loved what they ordered. We love Cracker Barrel! read more

Cracker Barrel Old Country Store - Pot pie - Southern Near Me - Pigeon Forge, Tennessee

Great food and great service!! Use the app to check in. So you don't have to wait. Server was very quick with anything you needed.

First time eating at this restaurant I know rave about Cracker Barrel and part of my review maybe based solely on the the fact I do not like chain restaurants I prefer mom and pop places . Waitress was continuing to rush for the order . Prices are reasonable size of the portions much smaller than anticipated Update to this review: Contacted customer service as the response stated to do about my experience and no response in over 2 weeks. Just another business I will not support in the future. Rather give my money to a small mom and pop that You know they appreciate your business. read more

Horrible place, it's a mess in there you have to wait on the waiting list which is understandable because how busy it gets, but why can you not clean your tables? why can you not at least make the table look presentable? why do we as a customer who is paying for your service we have to deal with the mess others leave behind? i understand it's busy and here's goes my other point. Why is a different table waiting an hour for their food? i felt bad for them honestly. it is a shame you guys cannot provide adequate service ... to make it even comical, tell me why we requested for our server to come take our order as we were already waiting for our server for 15 minutes and that same server we asked was taking the other for a table that came in not even 2 minutes before us even asking for a server... in conclusion this place is a location to avoid. You guys need to work on your servers and your customer service. I will never be coming here again. Shameful service read more

We've eaten a lot of Cracker Barrel's and our experience today here in pigeon Forge on vacation was excellent. Food was hot and fresh and we got excellent service from Angie. We will be back. read more

Not sure why this location has such a low rating. This was one of the best Cracker Barrel experiences we have ever had and we have had Cracker Barrel in at least 7 states as we are military who move and travel a lot. We put in our name online and drove over to place it on the wait list in-person, so our wait was only about 40 min total. Our server was great and brought us biscuits before our food, which doesn't seem to happen often at Cracker Barrel anymore. She also brought a variety of jam not just grape, also unusual. Our food arrived promptly, was hot, and delicious. I'd say the bacon was slightly overdone, but I have yet to meet a bacon I haven't eaten and enjoyed. ;) The server, an older lady, asked what we were doing that day and brought us to-go waters since she knew we'd be in the sun all day. I'm glad we could tip her above 20% for her attentive and rare service. read more

What a great restaurant right in the heart of pigeon forge. The location is great the staff is very friendly here and the convenience of takeout is superb. We were able to order a family breakfast which is good enough for six people but we bought it for our party of seven and had plenty of food to eat as well as utensils and everything needed for a hearty breakfast. The location like I said is very good located right next to the wax museum which has a building with Kong on it so it's a nice view. Parking is plentiful and they practice social distancing so it makes it very safe for covid times. Five Yelp Stars two thumbs up and a high five to the owners and staff and team members here. Have a very positive day read more

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We only dine here when on vacation; the several times that has been, this spot has always been perfect and never has let us down. Clean, great service, clean bathrooms. Highly recommend. read more

We come to eat here every time we come in vacation! The food is always hot and delicious and the portion sizes are actually correct compared to the ones back home! Our server asalya was so sweet and very attentive! Will definitely be returning here! read more

We always enjoyed eating at Craker Barrel for the country ambiance, flavor, options, and price. We usually get the fried pickles and cheese curds as appetizers, the steak/chicken entree, and the beignet with butter pecan sauce for dessert The food came at a decent time. Our waitress was very nice and attentive to our request. The only thing is, the beignet was overcooked, so it was more densed (not as fluffy) and the one at the other cracker barrel we went to. The flavor was good though. read more

Cracker Barrel Old Country Store - Appetizers: fried pickles and cheese curds - Southern Near Me - Pigeon Forge, Tennessee

We were very disappointed in the quality of food. The beef tips were raw and hash brown casserole was disgusting. Our waitress was very kind and worked at her own speed. The restaurant was pretty empty, but a little slow. read more

Cracker Barrel Old Country Store - a plate of food - Southern Near Me - Pigeon Forge, Tennessee

The meat on my burger was raw my stomach hurt so bad that I can't eat at that cracker barrel again

Typical food chain restaurant but the crazy thing was there was no minorities here and we were stared at. We were placed behind patrons who came after us. We had to wave our server down to get attention. Food was lukewarm at best. We definitely won't be back. read more

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Cracker Barrel is a must for a southern food lover outside of the south. You can always depend on great food and the country store atmosphere. The gift shop always has unique gift items and a great nostalgic candy selection. The staff at this location was friendly and helpful. We love that we know what we are going to get when we order and don't have to worry that we will be disappointed in food quality or service. read more

Visiting Pigeon Forge on a mini New Year get-a-way with new/old friends. With our cabin being up in the mountains, we needed a quick breakfast spot and CB to the rescue. Literally my second time going to any CB but the food and service has always been consistent. Good Service, Food but the coffee could be better pretty watered down. Our waitress gave the same great and hospitable service that I believe CB is known for. If ever in the Pigeon Forge area in need of a quick recharge checkout CB. This location is pretty big so it can accommodate a larger group. - Catfish Mac/Cheese, Corn, Chicken dumplings - Chicken Tenders, Pinto Beans, fries, Mac & Cheese - Pecan Pancakes read more

Cracker Barrel Old Country Store - Southern Near Me - Pigeon Forge, Tennessee

We had Monday night supper here with about a 15 minute wait. Service was fast and friendly. We ordered chicken dumplings and hamburger steak dinners. Both were very tasty and good. Biscuits accompanied our meal and were not only tasty but hot out of the kitchen. Having eaten at Cracker Barrel's around the country this location was one of the best. The store was well stocked with holiday gifts and seasonal items. read more

Aiden was our server today and he was amazing he was doing good he brought us drink even though they were half empty... Aiden you did good

Oh me. It should have been a huge red flag when it was 7pm on New Years Eve and there were 10 cars in the parking lot. Our waiter, Mason, was friendly and knowledgeable to begin with. Our food care out quickly and looked great. Three out of our party of 7 ordered chicken and dumplings, two were luke warm. We are our meal with two empty glasses of tea and an empty coke. We did have four waters that were empty more of the meal than they had water in them. We also were never asked if we wanted biscuits or brought them. When I asked Mason, he rudely replied that all we had to do was ask for them. This is the second time we've ate at this Cracker Barrel, if you are used to the wonderful service and delicious food, delightful atmosphere-wait until your trip home to eat at Cracker Barrel, stay away from this one. read more

Don't believe the online waitlist! Put name on waitlist for a 30 minute wait. Checked in with hostess to be told there were 16 people ahead and that the waitlist software didn't work very well. Tried to explain that when we decided to come and put our name on the waitlist it was for a 30 minute wait and we already drove for 10-15 minutes. She just shrugged. Also told her that my daughter was expecting and needed to eat soon due to blood sugar levels - the hostess just stared at me as if she didn't even understand what I said or why I was concerned. Horrible experience! Don't go!!! read more

This is a good and very courteous and accurate location. The food is hot and fresh. We ordered to go and it was very fast, 7 minutes. Very hearty portion sizes. read more

Cracker Barrel Old Country Store - Chicken n dumplins - Southern Near Me - Pigeon Forge, Tennessee

I wish I could tell you about another great experience that I had a Cracker Barrel, however I can't even tell you my servers name. That's because- even though we called ahead, and were assured that they did have no wait serving for our group of 20 - in the time it took us to get from their sister store location- they could not seat us! The manager said that there was a lag time of 40 minutes and they got busy. When we chef the bus record, it was 25 minutes. Highly disappointed! read more

Cracker Barrel Old Country Store - Store front - Southern Near Me - Pigeon Forge, Tennessee

Great dinner experience, our server, Cassandra was amazing. The food was wonderful, timely drink refills and complimentary birthday cake. when we return to Pigeon Forge, this CrackerBarrel will definitely be on our restaurant list. Thank you read more

We have always loved the Cracker Barrel although I know it means I will be sitting for an extra 20 minutes at the table while the wife shops the gift shop. Learned something new though, whatever you buy at the gift shop, it can be shipped for $12 anywhere you want. We are on vacation so dont want to pick up early cargo. We will hit enough gift shops along the way. My father-in-law had mentioned that he had wanted to try the fried chicken at CB but they were out the last time he had gone to one. It turns out that the fried chicken is a Sunday specialty and we were there on a Monday. Most of us chose the CB sampler which includes ham [country or sugar cured], chicken and dumplings & meatloaf with 3 sides. I chose mac n cheese, a baked sweet potato and the fried apples. The ham was really small but tasty. REALLY SMALL. Everything was really delicious but the baked sweet potato was sooo good. Our waitress was good and the manager was walking around and showed my the secret to leaving 1 peg is the game board. Finally!!!! Good food at reasonable prices. Breakfast is really the star of this restaurant. Oh yeah, maybe the gift shop is fun too. read more

My mother decided to have her wedding party come to this location, we called ahead and got a snippy response about that size party we had (21 people), was told there was no way our family would be seated in the same dining room? We decided to drive up here anyways and wait the estimated 30 minutes which turned into an hour, seating was apparently ready but really was not ready when we were brought to the dining room to be seated. The manager was very rude about accommodating us, even though we called ahead. We were waiting for their employee (our server) to arrive which apparently is what took so long. I would not recommend this location, the manager is not sincere about accommodating your family. Horrible experience. read more

An hour and a half wait while 3/4 of the tables in the restaurant are empty. Stop using "Covid" as an exucse for poor service. Covid is not a scapegoat for inattentive servers and slow kitchen service. Employ people or close. You're in a tourist destination plan accordingly. read more

Service was really really good . Alexis was attentive and sweet. She was prompt and courteous BUT that's where it stopped. OMG what is with the foood??? The chicken and dumplings were dumpy and coagulated, the chicken fried steak was fried in old oil... you could taste it. The aftertaste was horrid. There is absolutely no excuse for a restaurant that has such a high turnover of food to have such a poor quality of product. The okra was good . The corn and coleslaw were good . The biscuits were like almost pucks and the cornbread was goodish. Overall very disappointing . I'm accustomed to a much higher quality of food at the Cracker Barrel's in Texas. Lesson learned . For heavens sake throw out the old oil !!! read more

Was hoping for the Southern Charm that I've felt at all the other restaurants we experienced however our waitstaff Cathy did not live up to what I personally experienced so far... She was extremely friendly with other tables but not so much with us. ! Cracker Barrel in Kingman, AZ and St. George waitstaff always made me feel welcome. So sad Pigeon Forge!! My eggs were supposed to be County scrambled and when they came warm not hot just plain scrambled. The food never disappoints but the waitstaff was not to the standard I was accustomed to. read more

Cracker Barrel Old Country Store - Excited to come to a Cracker Barrel in the South! - Southern Near Me - Pigeon Forge, Tennessee

Consistency is worth a star and CB has it. Fantastic server today and COVID protocols exist (a shocker since no where else really follows). Hot and fast. Good option for families. One complaint: reduced COVID menu so some favorites not available and I forgot how carb heavy everything is. No real healthy options on the COVID menu at all. I subbed tomatoes for grits but that was about it. read more

I contacted the corporate office over two weeks ago and still no response from them. Evidently they aren't too concerned about poor service.

Great food ,great service we love shopping in the store always has marked down merchandise