I have been a shopper at the Micro Center store in Cambridge, MA. The customer service is friendly…read more The sales people are knowledgeable about the various products. I got my computer repaired at Micro Center. They fixed the computer without losing data on my hard drive and did a backup on another external drive. Everything went smoothly. Also, they texted when parts arrived and how much of the repair was done.

Today was my first time visiting Micro Center in Cambridge! This is the place to go for all things…read moretechnology related; printers, PC parts, flash drives, etc. I came here just looking for a 32GB flash drive that was relatively cheap ($3) and had a little bit of an issue finding it by myself. The first sales associate that helped me look in the flash drive section and we were not able to locate it there. Then I was directed to the checkout line, since I guess if they aren't in the flash drive section, they're likely to be right at the cash registers. Lol, at first I thought maybe there was no more as it was an in store only item but at last, I was able to get one at the cash register! I'd probably come back again sometime in the future! Definitely a good place to go if you're interesting in building a PC and looking for parts.

I went to the Computer Store today for my first time and the Gentlemen that was there named Chris…read morehelped me fix my brand new lap top that my brother bought for me for my birthday that got a virus and locked me.out . I was so worried about what this is gonna cost me and I was very nervous that I broke my lab top that my brother just bought. Chris was so calm soft spoken and understanding he had a lot of patience. I was so happy he fixed my lap top and even more I was so relieved because I was able to pay for it. I truly recommend this place.

I wish every business owner was at least HALF as helpful and honest as Chris is from The Computer…read moreStore. i brought my lap top in to replace the screen. no nonsense no nickle and diming. Chris is top notch. My friends were right to go there. I'll definetly be going back, and also sending him more business my way.. Keep up the great work Chris!

I had a wonderful interaction with Mohammed earlier today - I brought in my glitchy iMac and he…read morediagnosed the issue within 4-5 minutes - sadly, the Mac hardware is failing - and he wouldn't accept any payment for this very valuable consultation. I would have spent weeks trying to decide whether this was a software or a hardware issue. I will be bringing our family's computing and technology to Mac & PC Guys going forward.

Microcenter in Cambridge quoted me $1,000+ for the repair I needed. Mohammad quoted me under 500!…read more It is well worth the 30 mins drive out of the city to have the repair done with this team instead. They were very responsive, knowledgeable and kept me up to date with progress. Support local and get your repairs done with Mac and pc guys! Thanks for all the help and saving me some money this holiday season.

Mario is competent, responsive, and a pleasure to work with. He delivers great value to his…read morecustomers. He handles Apple systems as well as Windows systems. He is also knowledgeable about Linux systems. His small shop has video recording security.

The information that I was given and I also signed up for classes and right also signed up for…read morevolunteering it was my first time doing the computer class so I am waiting on that sometime in April

These guys are amazing!!!!!!!!! I can highly recommend them, you can really trust them with your…read moreequipment, they are extremely fast and efficient, and just as a nice plus, happen to be super nice! (...and I hardly ever give 5 stars ;-) I had 2 very successful repairs there, just never got around to writing a review: Firstly, about a year ago, when my pc all of a sudden got really slow, I brought it in to Best Buy...a horrible experience by the way: The (very impatient) guy there started the pc several times, then force shut it down each time, by simply pulling the plug, then opened it and started unscrewing parts of it in front of my eyes, to then simply tell me, I needed a new pc! When I got home, the pc wouldn't start up anymore at all!! I was extremely upset, to say the least. I really needed a second opinion, and so went to Apex, here in Malden. They were super friendly, and immediately figured out the problem: The Best Buy guy had purposefully switched two cables inside the pc, so it wouldn't start up anymore!! (...of course I went back and filed a complaint and will never go there again!!) But the most amazing thing was, since this only took 5 min., it was free of charge! I couldn't believe it, because Best Buy had offered me to keep my "trash" to either get rid of it for me, or fix it for "roughly $500"...!! I certainly learned my lesson!! The second time I had computer problems a few days ago, I went there again, and just like before, they were able to take care of the problem within minutes (my pc is 6 years old, so I am always worried it might say goodbye for good). I'm not super computer savvy, but even my tech- friends hadn't been able to figure out the problem each time...so again, it is worth so much when you can trust people with more knowledge, rather having to worry that they will take advantage of you to make a quick buck. Again, super friendly service, I want to especially thank Jose, who even remembered me from before and answered every question I had with a smile. I'm all for supporting local businesses, so I'm "doubly happy" I found them.;-)) 5 stars all around!!!

I didn't actually receive service here on a device, however I did call seeking a professional…read moreopinion about what to do with my laptop that had stopped working after a crash. I spoke with Scott and he was very patient with me and rather than trying to make money off of me on only a chance that the laptop could be fixed, he was honest with me and advised me to get a new laptop and explained why and what to look for. I really appreciate the honesty and customer service. I would recommend this business.

You are absolutely the worst for customer service. I have spent 2 hours on the phone trying to…read morecancel membership in my ex wife's name. She will not cooperate. So far I have been unable to cancel the membership at a cost of $720. Just don't do it.

I bought a dishwasher online from Best Buy, including the installation kit, haul-away service, and…read moreprofessional installation. I thought everything was handled, but the delivery day was a disaster. The installer--a third-party contractor, not a Best Buy employee--demanded an extra $500 on top of what I had already paid. When I refused to pay for something already covered in my contract, they refused to do the job. I contacted Best Buy Customer Support, but they sided with the plumber, claiming there was nothing they could do. I eventually refused the entire delivery, only to be told a refund could take up to 10 days. Best Buy failed to honor their agreement and allowed a contractor to exploit the situation. I will never buy so much as a roll of tape from them again. Avoid their appliance delivery and installation services at all costs.

Had a very positive experience at Best Buy Everett. The store is on the small size as compared to…read morethe Best Buy i am user to in Texas. The Geek Squad desk was very helpful with a computer repair that need to take place rapidly. The technician Dylan was very knowledgeable and very organized. He was virtually helping three clients at the same time - multitasking like a FAA airport control in he middle of a crisis. Jesus was also super helpful and patient as he helped me identified a decent computer deal for my son. We had to buy a replacement. Value is on the expense side, despite the Total package. Best Buy has started to charge a fee for $100 even when it is the computer that has some serious keyboard defects. So that was less cool. Be aware- The roundabout to get to the Best Buy is a nightmare of traffic. It took me 45 minutes to get out of the roundabout. Overall, smaller size store with professional and dedicated staff.

I thought I was going to have great service when it came to installing a remote starter. I was SO…read moreWRONG. 200$ for the membership truly isn't worth it. Multiple things worked prior to it being set up, and after it was wired up, they weren't working well. My driver side air vent was completely blocked and the wiring looked like vomit. Extremely disappointed. Nothing was appropriately wired up and "clean"... Everything was everywhere. Can you believe that the person that installed it for me at Best buy put everything in the driver side air vent so no air could go out? Then I went back the following week for things to get cleaned up, and nothing got fixed after I mentioned that it wasn't working. I'm all done with the $200 a year membership, it's not worth it I would rather go to a professional. I feel bad for the guy working there.