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    Tech Trade Up

    5.0 (2 reviews)
    Closed 11:00 am - 6:30 pm

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    The Clock Doctor - Issue on GMT hand

    The Clock Doctor

    (239 reviews)

    $$

    I needed a watch battery for an upcoming wedding. I called a jeweler and she said her watch "guy"…read morewas not in and sent me to the Clock Doctor. Small'ish unassuming shop with lots of vintage clocks. To the side was a group of gentlemen, just working on watches. They hooked me up in record time. And the cost was nominal. If you're in the Scottsdale area and in need of services, these "guys" are legit. Thanks to the guys at the Clock Doctor for your services! You saved the day.

    I've worn my Tag Calibre 5 daily since 2015 with zero issues until the dial shifted. Took it to The…read moreClock Doctor and was told it needed a full service. Paid just over $400 expecting a solid fix. About two weeks later, the watch stopped working. I brought it back and was told it was still under warranty, so they "resolved" it, but also mentioned I'd likely need to replace a faulty part soon. If that part was faulty, why wasn't it caught and addressed during the original service? That's what the service should have covered. To make things worse, user negligence was subtly implied, despite the fact that the watch had run flawlessly for nearly a decade until the service. It has now stopped working again and doesn't run at all. Also noticed the dial isn't properly aligned after the service. It's subtle, but definitely wasn't an issue before. I came in with a cosmetic issue and left with a non-functioning watch and unanswered questions. I'll be taking it elsewhere for a proper, transparent repair.

    Douglas Diamonds

    Douglas Diamonds

    (95 reviews)

    $$

    I had my aunt's ring, which was more sentimental than valuable, sitting in a box for years. It was…read moreold, looked like a diamond, and I brought it in thinking I might have it resized. I have used this small shop successfully for minor repairs under the past ownership, and I was impressed by the continued great customer service. I really appreciated the time they took. Unfortunately, when they examined my ring, they noticed the mounting had cracks which could lead to the diamond falling out. (They showed me). The repair would be expensive, but what shocked me was when I was told that a jeweler with different equipment might be able to laser-weld the repair for far less. This was not something I wanted to invest a lot of money in, and I really appreciated their helpfulness and giving me an option. That will be remembered when I have other needs, or someone is looking for a jeweler.

    Absolutely horrible jeweler!! I dropped off my paperclip necklace/chain to have a new jump ring…read moresadered on the end and when I went in to pick it up it was given back to me in SEVERAL pieces. It looked like it had been stomped on!! I asked what happened and was told it was impossible to fix and "fell apart in his hands" even tho I had been wearing it for years. I said that this is unacceptable and the owner started yelling at me in front of other customers and told me to "get out of his store and never come back" several times over. I was appalled to say the least. He literally ruined an expensive necklace and had the nerve to be the one yelling and acting ignorant. What a deplorable human being. It's now just scrap gold and I'm livid! I wish I could attach the picture of it here.

    Tech Trade Up - mobilephones - Updated May 2026

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