A few weeks ago my phone started acting up and shutting off at random times through out the day. I live around the corner from Spring St. Mac and thought I'd pop in and see if there was anything they could do before I lost all hope. They took one look, listened to my problems and immediately predicted the issue. Upon a quick check in and diagnosis I had dropped my phone of for just under an hour and it was fixed. This was a few weeks ago and still working perfect (knock on wood!) Seriously convenient location and super friendly, helpful, and most of all knowledgable staff! read more

Greg and his team were friendly and speedy with the replacement of my front glass panel on my iPhone 4S. The phone was repaired, as promised, within an hour. I was tempted to save money at the cell phone accessories hodgepodge store on 5th and Los Angeles but I opted for Sprint Street Mac. If I need another Apple repair again, I'll definitely stop by (but I hope that I won't need to). read more

I don't understand that other guy's issue with this place if he knew what was wrong why bring it in for service. From my experience I have been treated with respect and they have corrected all my issues with my ipod and ipad. Thank you for being so helpful. read more

I often travel to LA from the Bay Area and I managed to break BOTH of my Iphones- 4 and 3GS over the weekend. One I hadn't been able to back up so I begged and pleaded that my phone be fixed without restoring it to original settings. I get a friendly smile from the crew and they managed to diagnose and repair both my phones! Service was prompt and amazing and the price was unbeatable! I think I'll be flying to LA to get my phones repaired from now on! Thanks guys! read more

Had a great experience replacing my MacBook Pro 15" hard drive. Spring Street was fast, easy to deal with, and they were very honest. I left an Apple System CD for my computer in my drive and they took it out and placed in an clear CD envelope to make sure it was not scratched and gave it back to me. My computer works great now, and I'm very happy with the overall quality of service. read more

I took my daughter and her boyfriend to downtown LA to get their iPhones customized with colorful faceplates and buttons. Quick, excellent service, and fair pricing. Spring St. Mac has knowledgeable people and a full range of products and accessories! read more

Very happy to have my MacBook working again! Guys at Spring Street Mac found the problem quickly and I was able to pick up my computer the next day. Easily could have told me I needed a new hard drive and I would have believed them, instead they just replaced my SATA cable and saved me a few hundred dollars. Will definitely come back here in the future if I have computer problems or need any accessories for my Mac or iPhone. read more

An amazing store! Great customer service! Great quality work! Soooo much cheaper than what I was expecting!!! I was recommended and I will recommend Spring St Mac to family/friends/strangers/exs/foes/coworkers/bosses/EVERYONE! read more

Great resource in Downtown...who would have thought you could get iPhones or Mac's (or repair) Downtown! Greg assisted me. Very knowledgeable team... read more

Hardly a hiccup... I personally do all my upgrades to my computers, but in this unusual case i decided to take my "mac mini" in for a memory upgrade due to conflicts with memory purchased through Amazon (Bad RAM) although it was 1/2 the price on amazon I decided to have SSMac do the install since it was free and I wouldn't have to wait another week for the replacement RAM. Plus they run it and make sure it works.... I guessed for the extra $$ it was worth it, and indeed they delivered. The mac runs flawlessly... 2gigs to 8gigs BIG DIFFERENCE!!! Only tiny tiny little issue is when I picked it up and they put it in a bag for me the associate sorta banged it on the table, innocent mistake. I figured if it got messed up they would take full responsibility anyway, he acknowledged he banged it plus it wasn't a big deal "as long as it works if not you'll fix it right" like I said... LOL!!! Anyways 5 stars fast service and close to home. WAY CHEAPER THAN GOING TO APPLE STORE!!! read more

Great Service, good rates and they can turn your Iphone any color combination you want! S glad I found this place.

5 star service, great group, $80 bucks and an hour and a half later my cracked iphone screen was fixed. Would recommend highly.

I bought a 2013 computer here last week. After visiting the Apple Store right after, I decided to take it back to purchase a brand new one. They said we don't do returns here. The best we can do is give you store credit. What store does not do returns? I was really disappointed and now I'm stuck with the old computer. If I knew that the computer was a final sale when I bought it, I would have never purchased it. Really upset!!!! read more

G, Mike and the rest of the team have fixed my phone more times than i can count. They have also performed mods on my MacBook Pro making it crazy powerful. I trust them with all my devices. Been a satisfied customer since 2011. read more

So happy about this place. Been needing a new phone for too long to mention, walked in on a whim and walked out with a beautiful 3GS iPhone that was refurbished by Kyle on the spot (needed a new screen) all while I was being rung up AND they threw in a free charger to boot. Couldn't have been a better experience. Thanks guys!! read more

If you have a apple computer then these guys are your life line. Best service. Upgraded hard drive and ram. thanks to them saved $3 thousand for a new computer. read more

Very helpful and accommodating people, very knowledgeable and best of all very kind and helpful people. They will go above and beyond to give customers, existing and potential, the help they need and deserve, and the quality of their products and services is of the utmost quality read more

Spring Street Mac is AWESOME! The customer service is A+ and have great prices. So convenient, too as they are in my building. If you live downtown, don't bother going anyplace else. read more

Great location , great service, great staff. Had my screen on a I phone 4 replaced. It was quick and painless. Had the same phone lost and Simone returned it to this store. That in its self is amazing. I was out of the country for a while but the staff tracked Me down. Just picked up the phone in great condition. While I was there got a chance to check out a great assortment of new things . I must say, if your not into huge mall crowds, over priced parking and non stop crowds, this place is perfect. One on one service from people who know what the hell they are talking about. I'm a fan . I just want to say if your in downtown and have the chance, stop by and check it out. It's worth giving a shot. Most of the stuff I go on line for is right down the street , at a decent price. You get answers, service and a chance to look and feel products for quality assurance. In this day and age it's rare to find things in stock or all in one place but its good to know there's still some businesses that still believe in face to face customer care. Jesse Vendetta Photography read more

So great! Dropped off my 6s with a cracked screen- they took it immediately, fixed it in 45 mins and got it back before end of day. Thanks guys! Highly recommended. read more

Dropped my phone 8 times and my screen was only 1/4 visible... Came in to Spring Street Mac and Mike and David took care of everything with great customer service and fixed my phone right before my flight. Highly recommend anyone with an iPhone to come here if you have any issues. You will be taken care of. read more

Highly recommended! I had a virus on my laptop and was in urgent need of help and for it to be done quickly because I had work I needed to do. I brought my laptop to Spring Street Mac and they took care of the virus super swift and I was back able to work on my laptop in a few hours. A true blessing! A place you can trust! read more

Look, we all say how much we are done with Apple. But let's get real, I NEED MY MAC. And yes, getting an appointment at the Apple Store means waiting for a week, getting to the store, waiting another week, paying $500 minimum, waiting another week to get your computer back, selling your soul to the gods of Macintosh hell, etc. Etc. But I get it, it's a big business, capitalism, what can you do? But I was already having a really bad day, I didn't want to deal with the hassle, so I took a chance with this place. I walked in, left my computer, was ready to wait at least 2 days and be several hundred dollars short. AND THEN. A MIRACLE. Mere 2 hours later, I get a call. My computer is working. The skies cleared, birds sang, my acne was gone and I come to take my Mac, pay about $150 total, and went back to work. Thank you guys. And if I know anything about my Mac, I will be back. ;D read more

AMAZING neighborly establishment, really helped me when i was in a rush and needed help! Great people who look out for their customers!

I came in with problem on my 2010 MacBook, choosing to come here for the first time instead of the mac store. And I'm extremely happy I did, not only did they diagnose the problem in a few minutes, they fixed it for FREE because it wasn't too hard of a fix. Will be a customer as long as I'm in LA, this place is great read more

Sooo, obviously I'm not a big fan of going to computer stores because that usually means something is wrong with my comp. But the people at Spring Street Mac were pretty great. Mike, behind the counter, was friendly, knowledgable, and actually pretty funny too (always a plus). They got my computer back to me pretty swiftly and answered all of the slightly silly computer questions I had without making me feel like an idiot. I'll definitely go back again. read more

Really friendly service, only drawback is it's a little pricier than these sorts of places typically are. Worth it, though, if you're in the hood. read more

Pretty lame. Not happy with this place's vibe or service. Paid $80 a month ago to have my phone fixed, a month later the adhesive was coming off, they hassled me about applying more, now a week later same issue. Unresolved and lame treatment by some of the staff. Some were cool but some were for sure lame. read more

The owner is fabulous. He seems to really care about you & has a great Buy & Sell program.

They replaced my phone battery very quickly, and the new one is really good! It was a great experience!

Excellent professional service. I absolutely trust them for my various I phone screen repairs and recently bought a used phone from them.

My DELETE button on my laptop committed suicide. The cover cracked in half so a very very minor repair. My computer is still under Applecare but who wants to drive just for a button replacement? So I hit up the MAC repair store next to my building. 1-star off because the guy who answered the phone when I called had that condescending "I'm talking to a dumb girl who doesn't understand technology" attitude. He sighed deeply and asked if I even had a MAC computer when I explained the problem. BUT they were super nice when I got there and Greg fixed the button in minutes for free. Thanks, Spring Street Mac! read more

These guys are great. My iphone4 was smashed and would not hold a charge. I already had a replacement phone but all i wanted to do was get my pictures and videos from my travels to Europe, NyC and etc. I was stressing the fact that this is all i needed nothing else. I came back in and they fixed everything, I was so happy that words can describe it. So happy. I tried to offer them a tip and they said no. I was shocked.....Really good people, nice, affordable. HIGHLY RECOMMENDED! read more

The power cord/adapter on my mid-2011 MacBook Air died so I purchased a cheap after market version on Amazon. It worked but I could tell something wasn't right so after a little over a week of using it, it stopped powering my MacBook. I thought it had fried my computer because my laptop died too. I use my laptop for work so I really needed it to work. I didn't have time to make an appointment then wait at an Apple Store so I googled Apple in downtown LA (where I live) and to my surprise this store was right in the heart of downtown! I went in and Greg answered all my questions and gave me recommendations. He checked my laptop and fortunately (!) it was not fried, just needed a new power adapter which the store had both original Apple version and an after market (more reasonably priced-I'm frugal) version. So dilemma solved! Thanks to Greg and Spring Street Mac! I hope this store is around for a long time. :) read more

My iphone kept dying when it was at 30-50% charged. I took my phone to Spring Street Mac and they gave me a new battery right away. It only took 15 minutes and now my phone works great! Great service and everyone was helpful! I will definitely come here again. read more

Was in and out of the store with a new phone screen in less than an hour! Their prices are super affordable compared to other stores and the costumer service is great. They even offer a 30 day warrantee in case something goes wrong. read more

This place is awesome. I will always come back here. I thought my phone screen was cracked, and the friendly honest guy at the front figured out it was just the screen protector. Made my day. But he was also willing to help me quickly to fix it if the screen were actually broken to get me out in time. read more

Great crew in here. They fixed my iPhone 3GS screen, changing the digitizer/panel in a matter of minutes. At least that was the overall amount of time that I could sum it up to. Got sick of the crack going over it so I left my phone to their crafty hands. Really skilled and well informed people. Appreciate it. read more

Following a disappointing service experience,. Mike, the owner, just called me to see if everything was working ok. He said that they had a couple of crazy days and that some things fell through the cracks. I agree because what I experienced was not normal. In retrospect, we all have bad days. I need to forgive them - and do. Yes, I will return and continue to do business with them. I read more

Took my phone with a cracked screen and back panel off to Spring Street Mac for it to be repaired. I got it back an hour later and went to happy hour and the back fell off during my meal. I RAN back to get there before the closed at 7pm and they said well when you brought it in it didn't have any screws so we didn't put any back on. I said - I brought it to you to fix it, not to return it to me broken. The guy said fine, so he put one screw in it, not two - which is what it takes to make it truly fixed. POOR POOR customer service from SPRING STREET MAC today!!! read more