Jeremy at MacMan is a lifesaver! He helped my older parents upgrade their phones: my mom from an iPhone 11 and my dad from a very old Android. All during a very stressful time in our lives and after Verizon's sales tactics had left us overwhelmed. [[HIGHLIGHT]]Jeremy stepped in with a conference call, laid out a clear plan on what to buy, where to buy, and how to save money.[[ENDHIGHLIGHT]] We left the call with confidence and even learned about affordable refurbished options. When the phones arrived, he tackled the hardest part: transferring years of data from my dad's outdated Android to his new iPhone. It was not easy, but [[HIGHLIGHT]]Jeremy patiently worked through every obstacle until it was done.[[ENDHIGHLIGHT]] My mom's iPhone 16 setup was smooth after that and he even checked all our devices (phones, laptop, iPad) to be sure everything was synced, updated and running well. [[HIGHLIGHT]]My parents felt truly cared for.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]My dad said, "What a kind and patient man. He certainly has his Black Belt in Apple!"My mom added, "Jeremy is just so patient and funny. Never intimidating like other IT people. He's enjoyable to get help from."[[ENDHIGHLIGHT]] The value was outstanding and now my parents feel confident and excited about their devices. Highly recommend MacMan every time! read more

All I know about this dude is he has good reviews. I called him about an iPod battery replacement. [[HIGHLIGHT]]He said to text him. I did. He then said he would contact me in 2 days. It's been about 3 to 4 months[[ENDHIGHLIGHT]]. Do with that as you will. [[HIGHLIGHT]]But he certainly isn't hungry for business.[[ENDHIGHLIGHT]] And it's unlikely he lost my text phone number. read more

I'm so stoked to know MacMan! He's the best tech guy around, seriously! I thought I knew my way around my Mac and iPhone but Jeremy showed me so much I didn't know. I know I can ask him anything and he'll have the answer or way of getting to it! Highly recommend this guy for sure!! read more

[[HIGHLIGHT]]Cannot say enough good things about Jeremy and the team. Knowledgeable, patient, and great customer service.[[ENDHIGHLIGHT]] If you are having any Apple/Mac issues - reach out to this team. I was having issues getting into an old Macbook and he got this resolved right away. It was way faster than taking it to the store or making an appointment at the Apple store. Go here first! read more

[[HIGHLIGHT]]Jeremy is a tech wizard. He is patient, intuitive and, knows his stuff.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]After working with so many people over the years, I am happy I found someone who genuinely cares.[[ENDHIGHLIGHT]] He provides solutions, and has helped me streamline my systems for more ease of function. He's the go-to guy. read more

[[HIGHLIGHT]]Jeremy was awesome! This weekend he literally saved me when my Macbook Pro completely died[[ENDHIGHLIGHT]]. I thought I was going to have to trash it and get a totally new one. But he figured out the issue in minutes and got me back on track. [[HIGHLIGHT]]I have been working with him for several years now and it's like working with a white-glove concierge service.[[ENDHIGHLIGHT]] Across my entire Apple eco-system he's able to speed me through answers no matter the device. [[HIGHLIGHT]]Most importantly it's like having a front-of-line pass to solving problems that are way beyond my capability.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]So so happy he saved me this weekend and always appreciate his timely support![[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Macman is THE man! absolutely knows his stuff and can clearly explain to you what you need to make your Apple products work best for you.[[ENDHIGHLIGHT]] is like having an Apple IT pro in your contacts. He helped me find a used MacBook Pro and saved me hundreds of dollars on the purchase. Macman helped me get up and running fast by suggesting the best way to transfer files from my old computer to my new. [[HIGHLIGHT]]He speaks your language. so even if you don't understand computers, he's patient and is able to guide you to your solution.[[ENDHIGHLIGHT]] I don't know anyone who's as knowledgeable about Mac's who doesn't work for Apple. He should! read more

Jeremy helped me weigh whether to replace my MacBook battery or just upgrade entirely--a tough call. He recommended putting the money toward a new machine. He provided me with great insight despite me not being a customer, much much appreciated. read more

If you are an Apple user and have any troubles look no further [[HIGHLIGHT]]MacMan is the total best.[[ENDHIGHLIGHT]] He has been able to resolve all of my issues seamlessly and has so much patience. [[HIGHLIGHT]]Comforting knowing MacMan there for me[[ENDHIGHLIGHT]] read more

I had inquired with MacMan about what it would take to transfer an old broken laptop hard drive files from the extracted disc itself that had been generously removed at the Apple Store when it was apparent there was no bringing it back to life. And that generosity of spirit would be mirrored when I reached out to MacMan. The computer wasn't backed giving Jeremy the opportunity to express dismay at such a novice mistake but that was not style and just moved on with solutions. [[HIGHLIGHT]]Jeremy spent 22 min counseling me on my options. Bonus points for never getting impatient or talking down to me when I was a little thick[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]He outlined the steps for me to do it myself "if I'm handy," but also assured me he would be happy to provide his services to do so but that he tends to specialize in more demanding Mac matters.[[ENDHIGHLIGHT]] In the meantime, my reg computer guy friend got back from vacation and did the transfer If he were a lawyer billing out $200 an hour I legit would owe $50 at the least but he said it was "what he does" and accepted no compensation. Let it here be known, that gesture of talking me off the ledge gratis goes a long way. Should I need profesh MAC assistance in the future, I will be happy to patronize the MacMan brand. read more

MacMan is the only person I will trust with my devices! He's consistent, thorough and always incredibly thoughtful and helpful. He helped me multiple times with my Apple setup, including my MacBook Pro, iPhone and Apple TV. I've been using Mr Falk at MacMan for the last six or seven years for assisting me with everything from set up to troubleshooting and he always goes above and beyond to make sure that everything is up-to-date and fully taken care of. He even helped me recover some lost images from an old computer and upload them to my iCloud. Now I don't have to be stressed about potentially losing them if the old device is no longer functioning. Additionally, he's always been incredibly reasonable in his rates and honestly, I would never go anywhere else. read more

[[HIGHLIGHT]]At 195.00 or so, an hour, he thinks he's THE ONLY person around and HAS A huge attitude.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]OMG, you are NO ROCKET scientist, you are helping with people's computers, NO BIG DEAL, BUT THE ATTITUDE !!![[ENDHIGHLIGHT]] Stay away, you won't be happy !!! Unless you like people who are full of themselves !!! [[HIGHLIGHT]]Read the reviews... Dosnt answer the calls, says to text him and then A BAD BAD way of doing business !!![[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Jeremy was IMMENSELY helpful.[[ENDHIGHLIGHT]] He fixed my computer issue within minutes by concisely and clearly explaining the steps that I should take. Would absolutely recommend him. read more

I called to see if he can help my old Mac stay running smoothly. He was straight, honest and to the point telling me that my Mac was just too old and that it was time for an upgrade and that he couldn't really do anything to help. I can't give him the 5 starts because he never really worked on anything of mine. Great customer service tho ! read more

I've had some really mysterious issues with my Macs. Issues that my Mac technologist ex couldn't solve, or the next person, the supposedly "most brilliant guy you could ever find" could solve (he was very brilliant by the way). One hour after consulting with Jeremy, every single one of the issues I asked him about he either knew how to fix, or knew why it couldn't be fixed and what to do instead. I could hardly believe it. Jeremy is THE GUY. read more

Jeremy is a rare Mac guy who both really knows his stuff and really cares about people. You get within 10 feet of the guy and you can feel how much he loves and is passionate about what he does and how much he really loves the people hes around. Jeremy and I have had countless conversations about Mac and tech related topics and he always strikes me as incredibly well informed and insightful. Definitely the person you want on your team when the snot hits the fan or just to keep an eye on things. read more

No doubt, Jeremy's first class service and knowledge deserves an A+ but his lack of transparency and approach in gaining my business was a big fat D. Let me tell you my recent experience : I had just purchased a brand new Mac Book Pro and these days, I'm kind of an old lady when it comes to technology. I needed to clone my new Mac so that everything was exactly the same from the old Mac Book Pro and Apple offered to do it free of charge but I wanted it done same day so I checked Yelp for some local Apple service providers. The first quote I got was from Spring Street Mac. They quoted me $90 and the job would be completed same-day. I thought it was a bit high so I contacted MacMan to shop around. A good friend of mine usually helped me in the past but she was not around and honestly, I didn't want to bother my capable friends who were willing to help through the phone so I opted to pay a reasonable fee somewhere else instead since Apple said they'd do it at no cost. When I called MacMan, his receptionist said Jeremy would call me back with the quote for my job request and he texted me then called me immediately. Wonderful! I asked him over the phone what his fees were for this job and he refused to answer me after the 2nd time and said I didn't even have to come in and that he could help me over the phone when my computer arrives. I told him I was waiting for the delivery and it would arrive in a few days. Cool! He was so prompt and receptive and I could not have asked for a better customer service experience. Jeremy said that the procedure would not take much time and that I just needed a cable to connect both of the computers. I persisted to ask him how I could pay him but he would not respond. At this point, I thought to myself, "Wow, is this guy a saint or what?! Who stays in business this way??" I own businesses myself and in no way was I planning to just take his valuable time without payment. As days pass by, Jeremy diligently checks in with me and asks for tracking. Finally, the day my new Mac Book Pro arrives, he calls me while he's driving and we get the computer cloned right away. It didn't take that long since he said I had the fastest model that Apple had ever released as of Dec 2019. We spent half of the time on the phone just getting to know each other and he told me his backstory on how he started the business in the Bay Area which I thought was super cool since we had a similar history up there. I couldn't believe I was getting such a Mac gangster giving me his time and day while he was on his way to Joshua Tree getting my new work horse just the way I had hoped it to be. The entire experience was FLAWLESS and he was fun to chat with. ....Until I insisted to pay him and he billed me $200 for an hour of his time including all of the dialog we spent chatting about his personal life. First of all : All phone calls combined did not even add up to an hour and his instructions he gave me which were all performed on the phone took up maybe 20 minutes. I wasn't trying to low ball his consulting rates as I am aware of how valuable his time is but my intent was to get the job done at a better price than my first quote, hence the reason why I called him and I had told him and his secretary that as well. He frankly told me that he did not like to disclose rates for jobs over the phone (the only method of communication we had) because it turned some people off and decides to hit me with a $200 Venmo request justifying that he wasn't like all of his other competitors. Apparently, not! I expressed how I felt misled because he didn't provide me with a quote when I asked more than once. I don't understand how customers are obligated to pay a service when they aren't presented prices up front. Jeremy thanked me for the feedback and offered to donate his time which was kind of him but I was not about to take advantage of his offer. I ended up paying him $90 via Venmo because that was the quote that I originally received from Spring St. Mac because I felt it was fair. This is an example of a business I will never ever be returning to because I've completely lost trust but if you need that VIP exceptional service with a nice surprise price tag, Jeremy is your guy. Also, I asked him for an invoice for my accounting records after I Venmo'd him as he tried to sell me more services to clean up my computer and he never responded. No invoice. No purchase order. No receipt. read more

In full transparency, I have not yet worked with Jeremy, and might not be due to logistics and cost, but I did want to leave a review on Jeremy's time and care and patience conversing over the phone. Jeremy clearly has a deep knowledge about all things concerning Apple computers (and I'm sure about several other technologies as well)- and during these challenging times it's a comfort to know that there's someone like him able to help people remote and when necessary on-site. Definitely worth speaking to if you need help with your Apple. read more

Absolutely amazing. After trying to upgrade a hard drive on my own and running through multiple issues, Jeremy was prompt, upfront, and completely clear on what needed to be done. We found the fix in just a few minutes, and I was up and running again by the end of the day. I particularly loved that he took the time go through the steps I took before coming to him to make sure we weren't doing the same thing twice. I would fully recommend him. He's given me better advice and service than I've ever had in an Apple Store. read more

Totally the BEST Customer service EVER, was having issues with my 8 year old MacBook Pro and Jeremy took complete care of my in 90 minutes from contacting his office to closing out our chat. Now my MacBook Pro works like Apple wants it to work all from the privacy of my home, it was a truly a wonderful experience by a true Apple Genius. I highly recommend him and his company if your having any issues with your Apple products. I will be returning shortly to set up my new Apple MacBook Pro and iPad, I just didn't have enough time today after he fixed all my issues. Thanks again Jeremy you have a customer for life. read more

I spilled coffee on my MacBook and ruined the keyboard and track pad. MacMan helped diagnose the damage and researched the likely repair plan. He then went as far as to call a local repair shop that would have the time to do the tear down of my laptop to fix it and he got me a quote, gave me the address and the amount I paid to repair it was less than half of what Apple wanted. Overall, MacMan was really great and he was able to get me to the cheapest solution to my problem. I would recommend him to everyone. read more

Jeremy/Macman is exceptional when it comes to Mac, Iphones, Technology ect. Within 5 mins of calling, I reached a reply from him. I came to him in a bit of a panic. My macbook was cluttered with duplicate files, blotched partition, out of sync calendars, OS from 5 years ago, malware, junk applications and random settings. This turned my laptop- which I consider the lifeblood of my business to decline to super slow speeds and have a little less then 500MB of free storage left!!! He cleaned up shop and educated me on my Mac and all my devices. We upgrades my OS and cleared up over 125GB of space. My calendars, photos, emails, documents are all in sync. My Mac runs like a champ! His rates are very reasonable and I love his straight shooting teaching style. There is no fluff and only great results. He can also help you remotely which is GREAT and very convenient. Will definitely be referring him to other friends, family and colleagues. Thank you! read more

After I dropped my laptop and damaged the screen, I sent him some images and MacMan very kindly gave me some advice so I was able to make a decision on whether to fix or buy a new computer. It was very kind of him and he even pointed me in the direction of refurbished macs. Highly recommend, a trustworthy and very knowledgeable guy! read more

Very professional. Got back to me right away with an issue I was having trying to reinstall MacOS. Very helpful. My issue is completely solved. Thank you so much MacMan. I really appreciate your help. Highly recommend. Would use again. read more

Jeremy gave me exquisite efficient Service . He saved me hours of time and money. He's not cheap but you get what you pay! In an hour he cleaned up and fixed multiple things I had no idea were causing me problems. And it he made it so simple. He was super professional and extremely patient. This MacMan knows how to handle all my Mac devices! read more

Jeremy did an awesome job. I asked to replace my old SATA drive in my IMac 2015 to new SSD. The job was done in a one day!! I got the iMac which is working better than ever before. Thank you guys for your service I really appreciate it! read more

REVISED: I initially had a problem with this business (see review below), but the owner heard me out and answered my question. It took a few texts to get there. His first response was "you must be trying to reach someone else.. Then - you were talking to my receptionist - she must have dropped the call.. Finally - it was my answering service - I've never had a complaint about them before (I've used an answering service before, and they capture the number unless it's blocked - mine isn't - if the call was "dropped," they would have called me back). In the end, he took the time to answer my question. I changed the review from 1 star to 5 stars because he came through - and although he never really took responsibility for the poor initial customer service I received, he did answer my question fully. Every business makes mistakes - none are perfect. The great businesses own their mistakes and make things right with the customer. MacMan did this. Small business owners are the true creators in this world - they provide livelihoods and purpose for 100's of millions of people every day. They are the best among us. ORIGINAL REVIEW: I'm new to LA. I called these guys this morning and asked for their advice regarding which internet service provider they would recommend - and they hung-up on me. I'll never use this business to repair my mac. read more

Jeremy is a pro, super nice guy with all the solutions. Hands down best experience I've had with a tech! I spent nearly a week on the phone with Apple customer service trying to fix my problem and after about 10 different case numbers and hours of inconvenient back and forth I gave up... JEREMY set me straight the same day! He's a wizard. read more

Jeremy just helped me transform my MacBook from an unbearably slow, unreliable piece of crap into a lightning fast technological wonder! I've known Jeremy since 2000. Back then he helped me fix up my G4 tower more times than I can count. Then OSX came along and he moved to LA and I thought I could live without him. Not true. I've gone through many Macs since then and each time I migrated my data, I migrated all my junk along with the good stuff. I got a new MacBook Pro about a year ago and I thought it would be fast and fabulous. It was not. And as time went on it got more and more sluggish. Then I upgraded to Mavericks and Adobe CC and I thought NOW it's going to be fast and fabulous. No. It became almost unusable. I'm in Oakland and Jeremy is in LA, so I didn't think he could help me and asked him for a referral. He said he could help me remotely. What?! Why didn't I figure this out years ago! And help me he did. He cleaned out my hard drive - about 50GB of crap (I still had defunct applications from 2001 hiding on there). After that clean up, my machine was already noticeably faster and less buggy. But then, over the phone, he helped me upgrade my memory and switch out my HD and now I'm living in a whole different world. I can't even believe how fast my MacBook is now. My applications open instantaneously and huge files save immediately. I can't believe I lived with a sluggish machine for so long. If you're having any trouble with your Mac, MacMan is your man! read more

MacMan is very knowledgeable and professional. I have come to this company for a host of computer questions and challenges and they have always come through for me. I used MacMan for my home Mac, which was not performing to its potential and needed networking at the house. Jeremy got the Mac humming again and connected up the home network and remote storage and all was well. Even when I ran into a crashed PC problem with my work PC, MacMan went out of his way to help me retrieve my data and all my work documents from the PC, just to be nice. I wouldn't use any other Mac consultant! Thanks MacMan!!! read more

All the reviews are spot on! The Mac Man is the best and really takes his time to explain what he's doing and why. You can tell he loves everything Mac! I needed to upgrade my hard drive to a 500GB which was painless and seamless. The hour we spent with him flew by as we chatted about everything from why Apple got rid of a CD drive to the merits of external screens to the best brand for external hard drives to 1930s LA architecture. I highly recommend him for all your Mac needs! read more

It's not an exaggeration when I say MacMan is one of the best gems I've discovered on Yelp. It was almost worth the extreme frustration I experienced at the hands of another Apple repair storefront in Los Feliz, because I was forced to search for someone else. And I was not disappointed when I brought my iMac to MacMan. I won't bore you with the details of my messed up computer, but I will say this: he's super knowledgable, super nice, and super passionate. This is a man that knows what he's talking about. He offers boutique service, and at the risk of sounding corny, actually cares. He just may have a cape hidden somewhere under his t-shirt. Thanks MacMan. Don' take this personally when I say I hope I won't have to see you again for a long time. But if anything fails again, I know who I'm going to see. read more

I am positively ecstatic with the level of service and knowledge that Jeremy dispensed. My computer hard drive died recently, and even the mac store just gave me looks of consolation and shoulder shrugs. But Jeremy got in there and really worked at salvaging whatever he could. He listened carefully to what I would miss most if the hard drive had failed for good, and in the one brief window of opportunity when he was able to transfer some items, he went straight for those things I mentioned. Once my new computer was purchased he helped me set it up, taught me some things about my computer and my phone that I never knew, and admonished me politely but firmly about backing up. Not only am I thoroughly impressed with his computer abilities, but I feel smarter and more on top of things going forward. I will be recommending him without fail. read more

One word ladies and gentlemen - AMAZING. I am a bit new to the mac world and I was slowly making my transition from a PC over to a new Mac Book Pro that I recently purchased. I knew that Mac was the way to go but I was still hung up on a couple of issues concerning my limited knowledge of the new machine. Jeremy walked me through the entire transition, consulted me on several time and money saving tips, and the best part was that he was able to upgrade and switch out my entire hard drive for a much faster and higher capacity unit. The switch itself was extremely quick and efficient thanks to Jeremy's extensive knowledge. read more

Jeremy (MacMan) is the man. I was having networking issues with my mac and PC and he solved the problem almost immediately. The guy was incredible cool, quick, and helpful. I would go to him first before ever trying the "Genuis Bar" again - he knows his stuff. read more

MacMan, half man, half amazing. He could change his name to The Mac Whisperer, except that The Mac Whisperer sounds awkward. But it would still be an accurate name. I had a dusty old EMac that should have failed a long time ago, and when I called Jeremy for help, he gave me expert recommendations and set up my replacement IMac with great speed and efficiency. He has always been there for me with any little nagging problem, and while he deservedly has many clients, he always makes me feel like I'm his number one priority. And this is his greatest strength - the personal touch. He's not an anti-social know-it-all, chiding his clients for not knowing as much as he knows. Sure, he will point out things his clients can do to improve the functionality of their computers, but unlike other techs, Jeremy does it without an ounce of condescension. For me, and I'm sure others, this is an important quality. Who hasn't had a tech or, say, a mechanic, diagnose a problem and place the blame squarely on the client? Even if the problem is the client's fault, you want a tech who will listen and diagnose and solve problems without personal judgment. And that's MacMan. read more

I wouldn't go to anyone else for my Mac issues. Jeremy is fast, thorough, and seriously - he knows Mac. I don't even think of contacting Apple or going to a Mac genius bar until first calling Macman to see what's up. For the services he provides - his prices are more than reasonable... the sticker shock might be high - but time is money - and he gets the job done quickly - thus saving you both time and money. Thanks J. read more

MacMan is an a genius, he is like Jeff Goldbloom in "The Fly" Super smart but with the power to probably destroy the earth. I thought my hard drive was really screwed, he walked me thru the process of transferrng my data to a clean system running Lion and everything was a breeze. I highly recommend him for anytihng Mac! That dude's a genius read more

MacMan is at least a 6 star kind of operation! Jeremy is totally the guy to sort out problems, glitches and systemic issues. My sense is that more knowledge gets clipped off when he trims his nails, than i'll ever have with the 20+ years of using macs. He is iOS incarnate and has helped me remotely as well as on location. He is a good listener and great problem solver. His prices are not the lowest, but they are a bargain for what you get. Having been burned by bottom feeding, he is a welcome relief and savior of everything mac in my life. read more

I contacted Macman two years ago for help with my email that were always getting stuck and no one else could fix . He came in to my office and fixed everything ! updated all of our computers and synced everything to run perfectly. Since then I have recommended Jeremy and his team to my closest friends and Buisness associates. I find him to be extremely professional. He is determined to keep all of my systems up and running perfectly. Thanks to his help my Buisness keeps running like a well oiled machine. read more