Honestly the work is good...as it should be from a master plumber…read more The issue I have is the issue I've had with literally every plumber ever. They've got you over a barrel when they come out and start throwing parts. This was an install of a drop in kitchen sink and faucet. He told me his hourly rate was 135 bucks. I was expecting to spend about 400 maybe 500. The final bill was 850. I feel I was overcharged on both the parts and labor. He charged me starting 45 min before he got there but still included a "truck charge." The removal and replace of the sink took 2 hours. To me the "clock" starts on the labor at the agreed upon arrival time. When I'm getting charged 439(!) bucks for parts on top of the sink and faucet itself, that extra charge for labor is quite unwelcome. I mean the sink and faucet itself that were "nice" were like 500 bucks. So almost that again just in parts. ‍ His answer in general as I look at these reviews is that he buys his parts from a plumber supply not Home Depot etc. I would have to research each individual part to see if its price point is "fair". A perusal of solid brass fittings and pvc p traps on the Lowe's site shows the price I paid was about doubled. He acted quite insulted that I wouldn't know just how much better his parts were and implied they were all but unavailable at big box stores. literally doubling what I expected to pay was quite a shock to say the least. It is what it is. If I was able to do it myself, I would've. Live and learn Learn a trade kids lol

Brad was professional, courteous, and on time. He was able to unclog our drains, and he left the…read moreentire area very clean. He also gave us advice as to how we can manage/monitor our drain issues that were related to our air conditioning condensation that was the cause of our problem. Brad was very thorough and presented himself as a knowledgeable and capable plumber.

I had a limited time because of medical appointments. The time frame was border line on their…read morearrival time and my appointments. The dispatcher said she would try to get them to my house if she could. They arrived 30 minutes after I called. Fixed my problem and I had plenty of time to make my appointments. That is amazing customer service.

Okay big problem... I highly recommended Enrique to my neighbor and he connected the main water…read moreline to the irrigation line--bypassed the house. No water to the house. It's been two months and Proven has still not fixed their irrigation...

We are renovating our kitchen because of a water leak. Gilbert fixed the leak and came back when…read morethere was a question about a gas line. He is responsive, upbeat, and awesome at fixing whatever is needed related to plumbing (both the water and gas lines). He's always who we call first.

I've been using Blue Dragon Plumbing for nearly 10 years and couldn't be happier with the excellent…read moreservice I always receive. Owner Gilbert is efficient, highly skilled, and never leaves a mess behind. I just had my toilets replaced and was so impressed with his great and quick work of the job. He also goes above and beyond, is upbeat even when it's 100 degrees outside, and takes time to greet my dog!

Braulio has helped me twice in ways that speak volumes about the integrity of his business…read more The first call was about low water pressure. He came out, spent a few minutes assessing, and told me straight up that low pressure is endemic to our neighborhood--no plumbing work can or should be done. Meanwhile, some of my neighbors had been sold replacement filters and various "fixes" by other plumbers for the same unfixable problem. The second time, we lost hot water. He responded to my call within minutes and asked me to text photos of the water heater. He diagnosed it via text, told me the fix, and I handled it myself. Braulio didn't make a dime on either call, but he's earned his spot as my go-to plumber. Phenomenal service.

I can't recommend Standard Plumbing and Braulio highly enough…read more As a single mom handling this kind of stuff on my own, I'm very aware I could be easily taken advantage of price-wise - and I never once felt that with him. Braulio was straightforward, fair, and clearly knew what he was doing, which made it very easy to trust him. The first time I called, I was in full panic mode! Water from my son's shower was leaking through the ceiling downstairs and I was convinced something major was wrong. He came out quickly, took the time to actually figure out what was going on, and it turned out to be a much simpler issue than I expected. Separately, when I first bought my house, I had been told there was an issue with my fireplace and got a quote from another plumbing company that was in the thousands. When Braulio looked at it, he realized it was something much simpler and far less expensive than what I'd been told and this really stuck with me. This weekend my water heater went out, and I texted Saturday night expecting I'd hear back at some point. He responded first thing Sunday morning with clear options and pricing, no pressure, and is already scheduled to come out Monday morning with everything ready to go. He's responsive, honest, and efficient, and he just makes the whole process feel a whole lot less stressful. It's rare to find someone you can really trust, and I'm very glad I did.

Quick response. Hopefully they can come out one day next week…read more Thank you. If you can tell Tom the service charge to come out and if it is applied if we use your service. Thanks again. More to come.

Rooterman has changed over the years and, unfortunately, not in a good way. My first review of them…read morewas in 2015 so that tells you that I have been a customer for a very long time. The focus of this review is the water heater that they installed on 1/26/23. As you can see from my other reviews, the water heater that was installed before that one was in 2016. 7 years is a reasonable amount of time for a water heater to last. The problem is that the anode rod is failing in this current one. Edie came out and drained it on June 29th. We are not currently living there. In fact, the house is for sale. The problem was the hot water was turning yellow. He said to run the hot water, especially in the tub upstairs once a week, which we have been doing despite living across town now. Guess what? The hot water is yellow in tint again. Here's the rub. At the top of my receipt it says 50 gallon water heater, 6 year essential warranty. Fast forward to yesterday. Garrett comes out and notes the yellowish tint in the hot water. So, he says he can maybe replace the anode rod for about $500. He also says I can try calling AO Smith to see if they will send a new water heater and they will install it for about 2K. So, this is like going to a mechanic and a part fails and they say, why don't you call the company and see if they will send you a new part? I am pretty sure that is not a thing. By the way, he tried to get the anode rod out and it is welded solid in there. I told him we would give a credit to a potential buyer but after talking to my husband I realize that is not a good approach. It is already a brutal market to try to sell a home. So, I am faced with having to replace it although I have a document that says at the top 6 year essential warranty. That makes no sense. I will have to bid it out and Rooterman will not be on the list. They replaced the heater in 2016 and then again in 2023. I had no qualms in having them install it in 2023 because they had my complete trust. This is no longer the case. I no longer recommend Rooterman Plumbing. I gave them 2 stars because they used to do a good and honest job for me. I no longer feel that this is the case.

Absolutely fantastic. After three companies gave us incredibly expensive bids to replace a hot…read morewater boiler, Dave came and said it wasn't broken and got it working in five minutes (air in the pipes or something) for a fraction of the price He also pointed out they othershad promised to get us permits they would not be able to get because updated city regulations meant only a new boiler in a new location could get permitted now so their bid didn't even include what would be a necessary move. So honest, so effective, so straightforward. We would give more than five stars if we could.

Dave is awesome. Super friendly, and I always feel like I learned something after talking with him…read more We've got an older home, and he clearly knows his way around it. Dave is quick to respond, shows up as planned and knocks the job out with a smile and a laugh or two.

I have used this company for many years. Nick Green, the owner provides reliable and honest work…read more He listens to the customer and goes the extra mile without even being asked. I highly recommend Union Jack Plumbing to anyone looking for plumbing services. You won't be disappointed!

If you want a jolly English chap with a great accent who is also super fast at responding and ultra…read morecompetent (DECADES of experience) with an entire arsenal of all kinds of products and doo-hickeys and sink vacuums (you heard me) right there ready to go in his truck - call Jack. He's old fashioned in his desire to fix stuff WELL and also very prompt and competent. Best plumber I've ever met. Charming, funny, fun, plus can fix anything.

ALEX with Johnny Rooter Plumbing did a GREAT job at my small office building today! He was prompt,…read morecourteous and knew exactly how to replace the very old shut off valve, which involves turning off water to the building, and then he replaced the fill valve inside the toilet tank. AND, he did all this work very quickly! I've used Johnny Rooter for several times with always a good result. I highly recommend ALEX and Johnny Rooter.

No problem with the service. Came out promptly Monday morning to clear my drain. Got it done in…read moreabout 15 minutes. But a $289 charge seems excessive for the work.

Chris showed up promptly. He quickly and efficiently addressed our problems. We were pleased with…read morethe price. Will definitely use O&M in the future! Six stars!!

Ben with OSM came out quickly to service my tankless water heater. He found that an O ring is…read morecorroding. He immediately bid it and it seems like a reasonable price. He will be returning to replace it. Easy to communicate with. Another big plus is that a human being answers the phone!

Great experience, definitely will use going forward. Thank you! Very professional and knowledgable.read more

Fast appointment, came on time did the work as expected. Didn't feel like it was overpriced.read more