The craziest Target I have ever been to in my life! If this wasn't the only Target in DC (at least that's what this newbie has heard), then I would rate it a 2. But, since this store is conveniently located for me and offers a variety of products then I am glad to have it here. Why is it so crazy? Really, more like, this is a list of the things that make visiting this Target a crazy experience: 1. There are so many people inside and outside of the store. You have to deftly navigate to get around. 2. People are using all kinds of things for carts. Being an urban area, that makes sense, but it makes navigating the store a little hectic. 3. You have to pay for parking. Come on- at least one hour free for this mega shopping complex which includes Bed Bath and Beyond and other stores in addition to Target, would be nice. I drove this one time because I still had the rental car, and I felt super rushed knowing time was ticking away on my parking fee. 4. A lot of items are out of stock (picked over). I couldn't even find Motrin. 5. Some items, like a plunger or ironing board, are really expensive. Ended up just getting a plunger on Amazon with free shipping and an ironing board from IKEA. There are probably more things, but that's enough crazy for me. Until next time, Columbia Heights Target. read more

This target is The. Worst. There are never enough cashiers and lines are always crazy! Also they are never stocked with basic things.

Now that I go to the gym in the same complex, Target makes me its bitch more often than it used to. It's impossible to go in there and only come out with what I needed and sometimes I forget it all together. Every Target I've ever been to is loud and busy. However, not all of them are staffed by rude, unhelpful and generally bored-looking employees who act like you're a great burden on them. I was actually walking toward the checkout counter with a pile of stuff in my arms when I dropped a few items on the floor in front of myself. Two red-shirted workers just stared at me and continued with their conversation, which was probably about how bored they were and how much they hate working at Target. Nobody else stopped to help me either, which confirms my belief that people in general and not only disgruntled retail employees suck, but I was literally right in front of their faces and they blatantly ignored me. This store is also chronically messy and the layout is confusing. The heaviest objects - electronics, bathroom and kitchen appliances - are upstairs. Granted, they have an automatic cart escalator, but it's often broken. Just hope you're not the unlucky person who gets their cart stuck halfway up or down and has to seek out assistance. The main reason I go to Target is not because I am addicted to it or because I've described it on several occasions as "my happy place" - but it's because of their market pantry. This means I can avoid the Giant for the most part most part, which is another [extremely] negative review for another day. The produce section of Target, while limited, exists, and I can appreciate it. They don't have a wide health food selection, but often thier products are less expensive than the actual grocery store. When I've made my selections and I'm on my way to the cashier, I'm filled with an immense feeling of dread because I know whoever is checking me out will be an uninterested jerk in serious need of an attitude adjustment. I'm not saying this is 100% true for everyone who works there, but it's been my experience so far. For example, yesterday I completed my transaction with my credit card and had bagged all of my items by myself after the girl stacked them haphazardly on top of each other, never offering to help me with the bag. I was literally walking away when she told me, in a pretty nasty voice, "Some items didn't ring up." She looked at me as if I had made some giant mistake as I started to empty my bag for her. She kept ringing things up again as I was still trying to hand her other items. I asked her "Do you need my card again?" and she snapped "Well, YEAH." Give me a break, man. I'm standing here being patient and polite and you've given me nothing but snotty remarks while chewing your gum with your mouth open in my face and treating me like I'm on your time or something. I swiped my card again and was expecting to have been improperly charged, but to my surprise I wasn't. It just wasn't very pleasant at all. My last gripe is that this Target is always jam packed and you are destined to wait far too long in one of these godawful lines. The times I would recommend avoiding the store are Monday-Friday 8am-10pm and Saturday-Sunday 8am-9pm. read more

This Target makes me happy just to walk around and look at the home decor. But if you go during a weekday it sounds more like a preschool playground than a store. read more

This is easily the worst target I've ever been to. There's always long lines, terrible customer service, not enough cashiers. It sucks because this is the only store of this type in this area but if you need food just save yourself the hassle and go to the Giant down the street. read more

OK so target is fairly inexpensive, convenient and has lots of things you need. we all know that. This store Used to be pretty good when it first opened several years back but has slowly become more disheveled and with worse staff. Today I went there with my two kids - spent an hour getting Halloween decorations, grocery items and going to the hassle of actually having my kids try on clothes. Back up at the front about to check out I left the cart to walk down the aisle and look for something in the craft area. by the time I got back about a minute later the cart was gone. After running around looking for it, I found it about five minutes later up at customer service. It turns out that one of the target staff had simply grab the cart because nobody was standing next to it Taking it back up to customer service and started putting away the items in the cart which included my reusable bag which could've been a sign that it wasn't in fact just a dessert cart. They then failed to help me recall what was in the card that they had already put away. And I Only later in the car recalled more items that had been removed and that's not purchased. Furthermore the guy who a dumbass apparently said to a coworker she's lucky I didn't slap her. This was over her but my son who was walking behind me as I left customer service. Will Do my best to not go back read more

Improvement needed in helping customers We most of the time need to go looking for someone to help us also workers could be more knowledgeable about where items are in store. Always crowded for the most part. (Self check out) moves pretty quickly though. read more

Finally a Target located in downtown DC and near a Metro stop. I went to this Target to find a coffee percolator. This was after I could find anything within my price range at the Macy's in the Ballston Mall. I found a cheap percolator that suited my needs for about 40 bucks. I thought they would have a better selection, considering all the people who are coffee addicts in DC. Oh well, the selection wasn't any better at Macy's either. It's a big store on two levels complete with escalators for shopping carts. I found the store to be clean and organized. I give this Target store 3.5 stars. read more

I have been to many Targets in my lifetime, from suburban behemoth SuperTargets to THE two-story Target "headquarters" store on Nicollett Mall in downtown Minneapolis. The truth is they are all about the same, and well, that's not really a bad thing. Because Target is good at being the place where you can shop on a budget yet still feel somewhat cool doing it... "cheap chic," as they call or used to call it. Yes, things here can sometimes get rowdy, shelves sometimes depleted, help sometimes absent. But it still beats the evil Wal-Mart empire (soon to be coming to DC). Now THOSE stores are zoos. This store is right by the Columbia Heights Metro Station and is served by multiple bus lines, including the Circulator that goes to the McPherson Square Metro Station which I use. I've been to this Target on a Saturday afternoon and Sunday night, and the latter proved to be a more relaxing experience. I've found the store to be clean and accessible. The first level seems to be where most of the action is at, with the registers and a super-convenient fresh grocery section. The second floor with housewares, bedding, etc. seems to be quieter. You can take your carts to the second floor with the cool escalator contraption... Other notes... - Common sense, but make sure to check expiration dates for items in the grocery section. Lots of sales there but sometimes the item expires the next day... - There's a Starbucks/cafe at the front of the store, but honestly, it looks quite depressing with the Target decor and raggedy-looking people sitting there. Try the Starbucks across the street if you want a more Starbucks-feely atmosphere. - Employees are a mixed bag, including a somewhat clueless male trying to help me find a lid to the storage container by doing nothing but placing random lids on it and then an older lady who made no effort to look up before shooting down my request for another size of a particular item. At least the cashier was nice? - Alcohol! Right at the front... how convenient. All in all, Target is definitely a welcome addition to DC. I only wish there was one closer to the downtown area. With the rents in the area and limited amount of space though, prob not feasible.... I'll continue to patronize Columbia Heights Target until then! read more

I love how organized this place is. The bathrooms are horrible. But the customer service is great. I mainly come here for children's clothing, shirts, and jackets. This store isn't meant for the curves down under. read more

Purchased air freshner 5 pack refill. Sign said buy one get one free. Underneath that it said 2 pack only free. If this wasn't deceptive enough when I check out it did not give me the second one free. Customer service checked, took 15 minutes. Would not give me 2nd one free. I said I waited 15 minutes and you won't give me a $5 credit? He said no. Another customer had the same experience. Is a blatant deceptive practice. Will complaint to the Better Business Bureau. This is the worst experience I have ever had for a major nationwide chain. Most places would have given me the credit. read more

It gives me great pleasure in conveying my heart-felt appreciation to two of Target's most "valued" employees, Ms. Lethicia Flowers and Ms. Felicia Barnes at the Guest Services desk of Target Store on 3100 14th St NW Washington, DC 20010. They turned a situation on Saturday morning, June 1, 2013 from one of a "complication" to one of an "absolute exception." It was a memorable experience that I will never forget!!! I truly become speechless when it comes to explaining the reality of how helpful, courteous, polite, and resolute Ms. Flowers and Ms. Barnes were when presented with my situation for 3 planters that I was returning from a Target.com order. Apparently, the order slip did not contain a DCPI number nor did the 3 items themselves, so the return process was not as simple. Initially, Ms. Barnes was the first person to assist me; however, upon finding out the missing DCPI, she requested the help of Ms. Flowers who took the matter from there on. The level of professionalism, courtesy, and determination for a solution that Ms. Flowers displayed was "above & beyond" -- an example that every employee should strive to attain. She accomplished my wish and desire with efficiency and grace. Not at any moment did Ms. Flowers or Ms. Barnes make me feel that I was a burden on them -- although a long line of customers formed. I turned to Ms. Barnes and thanked her for taking care of the line and that I felt guilty that I was the cause of it. Ms. Barnes' response was: "Absolutely! You are welcome! No problem at all. This is what we are here for. We need to make sure to get you squared away." Ms. Barnes then said: "Ms. Flowers will take care of you and I will take care of the line." What a team!!! I thought that her response was touching as you don't encounter many employees nowadays that are content to make the customer's day and did they make my day? It was a team effort that surpassed "any" other experience that I have ever had. Ms. Flowers' & Ms. Barnes' whole-hearted effort, sincerity, and dedication have ensured the grand success of my dilemma. Without a doubt, they deserve a great deal of praise and reward for their exceptional and unwavering attentive guest service. Target Corporation is very fortunate to have members of this caliber on their team who advance the reputation of the institution. Without Ms. Flowers' & Ms. Barnes' undisrupted attention to my needs, my experience would not have been the same. For that, I will be returning to Target for additional future purchases and your institution has earned one loyal customer. Ms. Flowers & Ms. Barnes are an asset to the institution and would like to see them recognized and rewarded for their "ABOVE & BEYOND" guest service. read more

Somebody call corporate. Worst Target ever. Had it not been for the constant bright red reminders I would have thought I was in Piggly Wiggly which is in all honesty a diss to Piggly Wiggly because even they keep a cleaner store. Drive to the other nearest grocery or shopping store. You won't find what you need at this one and even if you do by the time you check out you aren't going to want it anymore! And FYI they DONT validate your parking! read more

I love coming to this particular Target because no one is never in here when I come. I guess that pure luck. I'm always asked if I need help, or if I'm looking for something. Cant beat that. I'm a sucker for excellent customer service. read more

The only reason I am giving two stars is because they actually had a product in stock that was sold out on their website. Now finding this item was like searching for a straw colored needle in a haystack. Customer service was absolutely awful and I now need to buy an iron (not from here) because my dress was balled up and tossed to me at the register. read more

I think they've done a good job w/ this place. And, I love the escalator for the carts.

i give this target an extra star because of the fantastic deals i obtained on easter candy, the day after or so, 79 cents for a big bag of m&ms, and little snickers. (good in a bad way, i suppose) i now see another Yelper has mentioned this - easter candy ftw! clearly the person in charge of ordering easter candy went waaayyy overboard. in fact, there might still be some left! like others have said, this store suffers from the lack of restocking for items that most people go to Target for such as tp, paper towels, soap, etc. As this is a common feature in many DC stores, why i imagined Target would somehow avoid this is now beyond me. i went to get a jump drive for an upcoming conference. (before the best buy opened). Naturally, they were out of the ones i wanted, so i settled on something different, and it has worked fine. service is not the best. read more

I'm not going to complain too much because I love having a Target in the city. However, like the Safeway in Dupont, this should be referred to as the Soviet Target. I was amazed how empty the shelves were in some of the departments. read more

Target did not have what I needed. They don't have a large camera accessory supply. If you need something that may not be popular I suggest you check out a place that specializes in what you're looking for. They did have a lot of sales going on, on other products but nothing that peaked my interest. read more

I do a lot of grocery shopping at Target. For prepackaged dry goods, drinks, etc... it is MUCH less expensive then Giant or anything else in the neighborhood. The lines always run smoothly and I like the amount of parking, although, I would like it more if I could validate it and park for free if shopping in the complex. The only thing I wish of this Target is a more extensive hardware department. I frequently find myself having to go elsewhere for basic home repair needs and, as there is not dedicated hardware store in the area, as far as I know, I have to travel. read more

meh. they have what you need and they're located practically on top of a metro station, so that works in their favor. the place is always crowded, though, and the lines can tend to be a little long. if you're looking to spend some serious time here, i'd recommend going as early in the day as possible. even weekday afternoons/evenings can be very crowded, let alone on the weekend. it's nothing outstanding, but the metro-accessible location is a HUGE plus. read more

Absolutely the worse Target. Messy. No stock. I walked I and walked back out. And you have to pay for parking! Save your money and time and shop elsewhere. read more

Like most people, I love Target...but this Target is the bane of my existence! Super long lines? Yup, this one has them. (This morning, they made everyone go into one line to check out in any line....the line went all the way back to the beer section). Unhelpful employees? Yup, they're here too! Messy shelves that make it hard to find your item? Yup! But...at least a DCer no longer has to trek out to the suburbs for some Target shopping??? read more

In general, I love Target. And I love the fact that one exists in DC. However, it never fails that at least three of the things I go in for are out of stock...things like Kleenex, cat food, office supplies, bed sheets. The shoe section is pitiful. Also, it is ALWAYS crowded with long lines, sometimes to the point where there are no carts available. In general, prices are good and it's still the only place I can go to get a variety of things I need in one stop, but it doesn't compare to Target stores I've shopped at in other parts of the country. read more

I've been in this Target a couple times since my first review. I only continue to visit this store out of convenience; it's across the street from the metro. The store visit was uneventful and the store is still a general mess. My visit today ended with what was supposed to be a brief trip to the food court for a Slurpee. I left wondering when the last time a Health Inspector has been by this store. The food court is 2 stores just past the checkout area; a Starbucks and a Pizza Hut Express (PHE) which sells other Target-y staples such as pretzels and bottles of soda and drinks and such. The Starbucks looked OK and I didn't visit it today. After making it to the front of the PHE line I ordered a large Slurpee. Cashier: We're out of large. Only medium. Me: Fine, I'll take a medium. The cashier then rings me up for a medium and hands me a tiny Starbucks cup (mind you I'm not at the Starbucks, which I assume operates independently from Target and probably rents the space). Me: Excuse me. Did you just steal this cup from Starbucks? is what I should have said, but I stuck with a polite "This isn't a medium". As he's re-ringing my order a quick glance shows serious signs of neglect. The for-resale individual drink cooler (Snapple, Gatorade, bottled water, etc.) is half empty. The Archer Farms frozen drink machine is COMPLETELY empty. Both sides. The corkscrews are still spinning a half-frozen slush and you can see nasty grime lines on the container. Think rings on a tree; only these rings represent the amount of product sold each day before the machine was shut off, and the amount of time since the last cleaning. The Slurpee machine is located in the dining area. As expected, two of the four flavors are out. One of the working flavors has no sign. It's brown, so I assume it's coke. To my surprise it's actually a delicious root beer. Too bad I only have room for 8 ounces in my Starbucks cup. The dining area provides a nice respite from the cold weather outside. For the homeless. One homeless man occupied a small table in the corner. A larger table in the middle was occupied by a group of 3 homeless men. They were having a great time, enjoying the warmth and camraderie as they picked apart found cigarette butts on the dining table, harvesting the tobacco. Kids, this is your PSA for the day: People are dirty. Eating out is dirty. Learn to cook. The table I chose, along with the few other open tables, had no seat. I placed my shopping bags on the table as I looked for a straw. Not a straw to be found, nor a lid. I'm a reasonable man. Really, I am. But please, someone, explain to me how a food court at a Target runs out of ALL cup sizes (they had to borrow the small from Starbucks). AND straws. AND lids. All at the SAME time. It's not like these aren't ordered in bulk. If anything they should have too many cups, lids, and straws. And if you did run out of cups and straws, why wouldn't you (the food court manager) buy some big cups from Target? Maybe they switched to some kind of new Just In Time ordering system for cups, straws, and lids. If so, it's not working. Carrying a rootbeer Slurpee gets you 5 stars. Cleanliness, timeliness, preparedness, and customer service gets you -18 stars. Unfortunately the system only permits me to rate you a 1. Columbia Heights Target, I officially hate you. read more

This Target holds true to the name. It is clean, organized, well stocked and the staff is friendly. It is right next to the metro and the garage is priced at $1 an hour for the first three to four hours. When it first opened it had trouble keeping items in stock because of demand, but now that the initial push is over, they are pretty reliable. It is really nice to have all the pluses of they city AND be able to walk to a target! read more

It's the only Target in D.C., but the pharmacy has terrible, rude, inefficient service so I take my business to Giant, Safeway, or somewhere else when possible. The rest of the store is better, but many of the sales associates have no idea where anything is located in the store. I was pointed in three different directions once, including the wrong floor, before I found the umbrellas. read more

Like a lot of people have said, this place is nearly ALWAYS out of stock of the basics. As for me, I've had it with this place, and it sucks that it's the only Target I can get to conveniently. On a recent busy Saturday, I took my cart, already filled with several purchases and my cloth bags (gotta love the bag tax), into one of the grocery aisles and headed for the cereal, leaving my cart near the end of the aisle. I see an employee enter the aisle out of the corner of my eye and then leave, wheeling away a cart. I think nothing of it, until I walk the 15 feet back to where my cart was. Gone. I find a nearby employee and ask why an employee would take my cart, and she goes, "Oh, well, if it looks like a cart is abandoned, we just take it up front." Granted, she helped me look around the nearby aisles for an employee wheeling my cart (which I appreciate), but we didn't find them. So she tells me to go up to guest services because that's where they take the "abandoned" carts. I was pretty mad because I was all of 15 feet away from the cart in the same aisle. And the employee could have just said, "Hey, ma'am, is this your cart?" before taking it. I headed over to guest services. Nothing. A half-hour's worth of shopping undone and my cloth bags gone. I went back the next day to see if my cloth bags (5 of them) had been turned in. They were not. What the hell the employees did with them, I have no idea. read more

Very poorly run business. The line is too long mostly due to inefficiency. The self check out line blocks the cashier line so people don't know which way to go. There are few rude staff members. One time the cashier wanted to charge me $900 for a watermelon by accident then when my card didn't go through, she told me maybe you don't have money in the bank. They need to organize their checkout, have more staff to check people out and fire those who are not friendly. Also they need to restock their products more frequently since a lot of time they're out of stuff. I only go there because I live right next to it and don't have many other choices. read more

Meh, it's a Target. It's a zoo during peak hours and shelves can get bare. I think the other reviewers have covered it all. However, what is better about this Target is the sizeable ethnic hair care section (it kind of sticks out in the hair aisle as everything is brightly colored...). I was pretty impressed to see they had KeraCare products and multiple braid takedown sprays. This aisle saves me from the overpriced beauty shops along Georgia Ave. or trekking out to the far reaches of PG (unless I just need something really specialized). read more

just went in to get two crib sheets for my twins and i was assisted by Juanita at 4:54 pm today. much to my surprise ;Juanita was texting on her cell phone while completing my transaction. I wasn't asked if I wanted a bag or if there was anything else I could be helped with. Juanita did nothing to add value to my transaction. read more

What's not to love about this place? It's right near the Metro, and it has a solid selection of beer, wine and basic groceries. Dock one star for the horrendous lines. read more

Stopped into target the night before Valentine's Day. Although the store layout is nice and aisles are clearly marked, store was not adequately staffed. There had to be more than 40 people in line and only 3 registers opened. After waiting for 10 minutes, decided to leave items and walk out. read more

This Target location is habitually understocked. Well, I guess it's better than nothing.

This is like a super target, produce to big screen TVs, so expect a diverse body if shoppers and faces. I like it, big up milk and a new desk in fell swoop. The prices are pretty damn competative, with the only drawback being the not so diligent staff--but they definitely work to keep the place looking pretty pick and span. I actually overheard a a manger asking employees to clean the ceiling fans in the loading talks to prevent possible spread into the main store... the place is legit, just try to conpare prices near Giant, because some food items were 10-25% different read more

Great target! Selection is legit for a city target and the staff I've interacted with have always been friendly and helpful.

I was visiting this Target for the second time in the same week to claim an item that I purchased but failed to make it in my shopping bag home (PROBLEM #1). During this visit, I was looking for the item but could not remember where it is in the store. I asked an employee (who had on her red Target shirt AND name tag) for help. This woman said to me "I'M NOT ON THE CLOCK. ASK SOMEONE ELSE. I JUST GOT HERE. I'M NOT WORKING RIGHT NOW. ASK SOMEONE WHO IS." I was soooooo upset because not only are you STILL a reflection of Target because you're (A) an employee, (B) on the floor, (C) on the floor with uniform, (D) on the floor with a Target name tag, that is just inhumane and rude! The funny part of this woman saying that is that she literally could have saved herself those 21 words... the product I was looking for was in the next aisle. She could have just said "The next aisle" and go about her day. Instead, she wasted her time and mine -_- read more

Honestly I love this Target. Every time I go it's in the morning or mid afternoon which most likely the best time to go. I don't mind wondering around looking for things but if your on a mission it may be a little difficult due to how the store is set up. If I ever needed help customer service was always good because I catch them where there's not a lot of people. Never go on the weekends because it's hectic. I come here almost twice to three times a week if need be for food, home decor, or school supplies. Metro accessible which is a plus and it's not far from home. Some of their items can be a bit pricey but for me it's worth it at the end of the day. I can't wait to go back to see what I can find next. read more

I'm not a big fan of their clearance section, it's not very well organized. All items are marked 30% off, when in reality, a lot are 50% or 75% off. It's hard to find out where to look for the right discount read more

The best thing about this target is that it is convenient to Metro. If I drove in DC, I probably would not come to this one because it gets pretty crazy during peak hours. I've been here during the business day and it is slightly better. The worse is seeing mothers screaming and cursing at their crying toddlers. Do you really want to shop in that environment? The clientele at this Target is definitely not the most pleasant. But if you don't have a car and live in DC...then this target will serve most of your needs. Alternatively, you can head to the one at Prince George's Plaza on the green line in Maryland. Fare is still 1.35 on metro during non-peak hours and that one is slightly better stocked and less crowded. However, both are madhouses on the weekends. The building that houses Target in DC also has Marshalls, Bed, Bath, and Beyond, Best Buy, and Payless. Next door to the building is Staples. Metro right outside the door. This building gets insane during back-to-school time. Customer service not that great. Also, the cashiers keep rolling their eyes at me when I give them my own bag for my purchases!! read more