I was on the 2nd floor and walked by a nice customer who needed help getting an item from a top shelf. I overheard the employee helping her tell another employee outloud "I hate working customer service. I'm not supposed to be in this dept today." I can understand this being said privately in back room but in front of customers? Yikes. How does Target hire some of their employees who don't really like working with people? However, all-in-all, I've gone to this Target before and the employees on the 1st floor are very helpful and friendly. Maybe this was just a one-off. read more

This two-story Target store is clean and well-stocked. This used to be a Robinson's Store up until 1994. I was at the grand opening with several celebrities present, as I worked at the Kaiser Credit Union across the street at the time Employees are generally helpful and friendly. Parking is available on numerous floors of the Target parking structure. Huge, indoor elevators make it easy and convenient to move from floor to floor. There are also escalators available. Restrooms are clean, and a Starbucks is located inside the store. read more

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I came here after a subpar experience trying to buy clear contact paper at Michael's. The first thing that struck out to me: they're not as staffed for such a big store but every single person I spoke to was friendly, professional and polite. 10/10 for customer service. The store is well stocked, I did end up finding the clear contact paper for less than half of what I would have paid at Michael's, and the employees didn't treat me like I owed them money or I was inconveniencing them in the privacy of their homes, lol. They also have an excellent electronics section, so of course I had to test the Nintendo Switch 2 (best marketing is getting people to try your product, now I want one!) Star Fox is as good as I remember the N64 version to be. All in all, 10/10 experience in this Target. read more

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I haven't been to Target in awhile, it used really busy, a little more sedate now but still clean and stuff well organized. I took advantage of the online ordering with instore pickup, really easy. Conveniently in-store CVS as well. read more

This is a very organized and convenient Target to shop at. It is spacious and has 2 floors both evenly organized. My favorite part of coming to this store is the Starbucks upon the front entrance. The staff is especially nice and helpful. I had a great experience with very sweet lady working at Starbucks today who presented exceptional customer service and it is my first time being served by her . I want to acknowledge she is an amazing employee I didn't notice her name but she is very sweet and very charming personality. This location is hands down my favorite read more

Drive up pick up is super confusing here, hardly any signage! I had to go around like 3 times to finally get to the pickup area, which was super inconvenient due to the target being surrounded by one way streets. Definitely never placing a pick up order here again, not worth the headache! read more

Target - no signage at the one entrance for third floor parking noting that drive up is there - Department Stores Near Me - Pasadena, California

The worst target i have been to . ABSOLUTELY NO ONE HELPS. Everyone would just pass us to different people

I've gone to the electronics department multiple times and there was nobody there but those aggressive AT&T sales representatives who accost you to switch to AT&T. I pressed the stupid call button and nobody came. I'm just going to buy stuff online from a different retailer from now on, because there's literally no reason to go to Target since nobody wants to help you get locked product. Good luck finding any employee upstairs at all in this location. read more

Fairly decent 2 story Target. Ample enough parking and if you really have to, there's street parking too. There's a Starbucks inside with seating if you need a quick pick me up too. Staff is pretty helpful and attentive. It is in a major intersection/busy area, so you do get jumpscares going in and out here and there. Some cases of really messy aisles and a disgusting sink display for cosmetic/soaps that were somehow blackened and dirty. Made me gag to look at it and I don't feel bad for whatever staff has to clean that up. Alright if you need a Target to stop by in the area. read more

Nice and clean Target location located on Colorado Blvd in Pasadena. The main entrance and parking structure are located on the opposite side of Colorado Blvd. As you approach the main entrance, you will notice the Starbucks location visible from the outside. It has its own dedicated area within the store. The location comprises of two levels with cashiers on both levels. Returns and online pickup orders are located on the 2nd level right above Starbucks next to the exit. It is smaller compared to other Target locations but it has everything you need. read more

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Fantastic selection of everything you could need for your house, clothing, appliances, tech, books, games, etc! Something for the whole family. They do have a great decor aisle for Christmas, and Hanukkah. Lots of cute ornaments and ugly Christmas sweaters. Store is clean and easy to navigate. They have self checkout, 2 floors and a large parking lot! Worth the cost, they provide great customer service too! read more

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Bathroom was clean compare to other targets, great selection in products, they don't limit their selection on brands. There's also value prices on certain bulk items. I like this target and easily accessible to all the locals. Great customer service every time I've been. read more

After a late lunch at Sugarfish, we were strolling around Pasadena and noticed a Target, so we decided to stop in and grab a few things I missed on my last Target run. This location was clean, tidy, and had a Starbucks inside, which is always a nice perk. They even have elevators to go upstairs, but I didn't have time to check them out. They have most of the stuff you need, and I always enjoy shopping with my Target RedCard, especially for the 5% discount--definitely a bonus, LOL. We easily found what we needed, but the checkout experience was a bit disappointing. The cashier wasn't friendly at all, which was surprising since I'm used to more welcoming service at other Target locations. Overall, it's a nice, well-kept store, but the service could use some improvement. read more

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Nobody answers the phone when you call customer service. Answer the phone!!!!!!!!!!!!!!

I was disappointed by seeing 2 female employees working at the CVS pharmacy laughing at me, & making a joke of my gender identity as a female of trans experience. I heard one of them say "Hey if He wants to walk around in drag then whatever...He looks better than me." As I walked past these female employees I just looked at them & smiled. Again, as a transgender woman I don't appreciate the projected immaturity, or lack of common decency towards me as a human being but also as patron. This definitely affected my experience, & I'll probably drive the extra miles away from my residence to assure having a different experience elsewhere. I just wanted to express my negative experience to spread awareness to the Trans, or non-gender confirming community to be on guard here while shopping, or maybe it's best to avoid this store all together? read more

Horrible service, employee was extremely rude. Kicked us out the store for pet despite many other dogs being in the store, which weren't service dogs. I told her I understood and was ready to leave but she continued to bad mouth my dog despite my dog not doing anything wrong nor barking. I always carry my dog around in stores never letting him go potty anywhere nor cause a disturbance. I understand not allowing dogs but being rude especially before closing hours it outrageous. read more

This is the big double decker store that also has a double decker parking lot. We park upstairs for easier access to an open parking space. I enjoy shopping at the Alhambra store more often than coming to this one on occasion. The one popular item Ripple dairy free milk that way came here to buy was sold out which I am not surprised as it is usually sold out at the other stores. read more

Target - Decisions Decisions APR2025 - Department Stores Near Me - Pasadena, California

Positives is they have many registers open at the same time and bathrooms aren't horrible. But try getting assistance...nope. I saw groups of employees just sitting around chatting. I literally walked up to a group of 4 employees and could not be acknowledged. Finally to girl looked at me and asked if I needed help. Irma at check out could not smile or be nice. I have three items and she could not figure it out. I paid for a bag and she refused to bag my items. I was the one that wished HER a nice day. I rarely shop at Target anymore but this was really a bad experience. read more

Shopping in Pasadena, California... Since I was at Target (originally, I was looking for CVS, which is just a vendor in this store), I may as well browse and enjoy the air-conditioning... Looking at cute stuff is enlightening, so... let's do it! Socks, Hello Kitty lip balm set (I have one already), straw toppers, nice displays, and Bullseye are all good! I'm okay now! I found some bracelets that I was going to give as gifts. When I went to self-service payment, I was shocked that the total came out to $25 per bracelet before tax! Ouchie! I didn't expect that amount... Ohhh... it's like a fundraiser type of product. Ummm... I'll pass... I didn't know how to cancel the transaction. Luckily, a staff member was nearby and took care of it for me. Thank you! read more

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I love this target, it's one of many big store locations however whenever I use the bathroom it's never clean, they absolutely never clean the bathrooms here, only 1 or 2 stalls are available because the toilets are stuffed with toilet paper, toilet seat covers and fecal matter. Target make your bathrooms cleaner man, all these employees and yet not one custodian to clean the bathrooms read more

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Target, if there is a self-bagging policy, please make that clear to customers. I don't believe there is such a policy, yet twice now I've had cashiers rudely and unprofessionally tell me I need to bag my own items because "they're my things," but neither time was that expectation communicated upfront. Bagging is generally part of the cashier service, so I don't think it's unreasonable to have that expectation. read more

This target is definitely one of my go to because it always has things in stock and it's much larger. My only complaint is that sometimes the lines are long, but the overall experience is always great because they just have so much more options and so much more available to see in person. They really have a good curation of many things. They also sometimes beat other stores prices! I also love being a Target Circle girly read more

They did a restock of pokemon cards. They were rude when ask about it and line. They didn't care about limit. People got as much they want. Waste of time getting stuff here. read more

I stop by this Target when I'm in Pasadena. Plenty of parking spaces in the parking structure behind the building. There's also a Starbucks in the same building, and if you rather have milk teas, they're right across the street. Strawberries are reasonably priced in Target compared to grocery stores. read more

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My daughter and I were in the Pasadena neighborhood for lunch at Aikan Premium AYCE Sushi. Afterwards, we walked around the blocks to burn off some calories LOL. Well, we needed to use the ladies room after walking a couple blocks LOL and Target was at the right place at the right time. I may have been here once in the past. It's a two floor Target which is pretty common at downtown areas since space is limited. What I found interesting is the elevator structure right at the parking lot. I guess I don't see two floor Targets much. Anyway, after using the ladies room (very clean by the way), I walked around the 2nd floor and found some fun knick knacks. I ended up getting some Orbit gum in support of the business since we used their facilities. I do the same when I go into a gas station for restroom use... I usually come out of there with a candy bar, a bag of chips, an icee, a stuff animal, a magnet, or just something to say thanks LOL. I paid for the gum via self-service which is always quick and easy. Thank you Target for the great service! read more

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This Target is ok. The layout of the store is kind of confusing. There's a parking garage in the back. I was trying to look for home decor items but they only had cute stuff for the outdoors and gardens. The flowers never look fresh. It's also hard to locate the staff when needed. read more

Not a fan of this target. Although it has a large garage and multiple entrances, street parking for 1 hr, I felt like finding customer service or bathroom requires a lot of walking and asking. This is a big place, has a nice sized clearance section that is surprisingly organized! Not sure why there are huge elevators right next to the escalators but great for buying really big things or handicapped. Several books that are on the hit list were 30% off, great price. read more

I absolutely loved how the store was operated. I came in on Sunday afternoon and although no one approached me while I was shopping. I could see that several of the employees were hard at work stocking the shelf's. I managed to remind myself to get a Frappuccino while I was shopping. It remained cold since the airflow throughout this target was cold. I was looking for just essentials but what really caught my eye was the new Starwars Oroeos up at the register read more

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Solid parking, in and out in 15 minutes, crisis averted! ---------------------- So this is probably a taste of things to come, but anyway, went to 6's friend's birthday party. Someone (I'm not gonna name names) decided it was a good idea to re gift an admittedly very nice Lego Minecraft set. The only problem? I find our halfway to the party that the original gift giver was going to be at the same birthday party!! Oops... So, thanks to @Waze, and of course getting a really solid assist from 6, I made a quick pit stop here. Within 15 minutes, we got a soccer jersey, and did self checkout. The funniest part? 1) the party was soccer themed, and 2) they opened presents AT THE PARTY! Dad level 99! Crisis averted! Pro tip for all the dads out there: it's ok to re gift, but for gods sake make sure it's a different social circle! LOL read more

Target - Mission: Possible! - Department Stores Near Me - Pasadena, California

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Horrible customer service. There was an employee next to a register, so I walked up to her gave her my item. And she said "ohh self check out is open" like YES, I know however I'm going to pay cash. Literally told me to go to register 13, rang up my item. Don't say a word, didn't even tell me how much my total was.. I HAD to ask her... If you're going to hire people that don't even want to do the bare minimum, why have them there! Her name was araceli by the way! read more

First of all none of the employees wore name badges. I did not know who was a Target employee or not . None of the cashiers had a name tag . It seems that all employees want to be cool and not wear a name badge . They all look like they haven't comb their hair or showered. Fuchie ! The service was subpar , as if I was bothering the employees if I asked for anything. The bathrooms were dirty and the parking structure was full of trash . The floors look like they haven't been mopped in weeks . Yuk! How unfortunate that Target has lowered their customer service and overall cleanliness. Also the price check scanner in the toy department was not working read more

Target - Look no name badge and it was the same for all the other cashiers.... - Department Stores Near Me - Pasadena, California

As I often do I placed an online order with this store. After 3 hours I headed that way thinking I'd run a few errands and surely the order would then be ready. Nope. So I went to the store and encountered this at the entrance. I purchased the item in store and won't return soon in light of this at the entrance. Shame on Target. read more

Target - Trash at the entrance. - Department Stores Near Me - Pasadena, California

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One thing about these employees is they will awkwardly pass right by you like you're invisible for a good 5 minutes before they help you at Order Pickup. No greeting, just a little scanner awaiting your barcode and a "here you go." This is a large Target but definitely weird vibes here. read more

Target - Department Stores Near Me - Pasadena, California

I placed an online order pick up and waited a very long time for someone to bring it out. It was one item and a couple of things from Starbucks. The one star is for at least bringing out the stuff. When he finally brought it, there was no explanation for the long delay, no thank you for waiting, and they forgot my daughter's hot chocolate. Very disappointed. I will not be placing pick ups at this location ever again. The service was horrible. read more

Target is going downhill mainly for the most poor customer service. Lack of pride in store also is displayed by poor orderliness and lack of cleanliness. Michelle and Tommy refused to honor what is clearly displayed above a rack earning a $5 gift card for purchasing 3 of same brand. What I went through is a nightmare; No apologies made for my hassle at all and no assistance was to be had. In fact, upstairs in customer service, the representative seemed to be surprised by my photo I took with the $5 card, as it was apparently missing from their system. Although I received my measly gift card, not worth this trouble at all, he refused to thank me or apologize for the mix up. I didn't come in raising my voice or having upset, although maybe that was sadly what was needed to get some respect. If this location wasn't so convenient for me, I'd bail! read more

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I understand the protection of merchandise from theft. Problem now is that no one responds to the "Need Help?" alert scans. Been trying to get undershirts for now 14minutes. I'm sure my lil ol $30 is not a dent in their metrics, but I'm pretty sure I'm not the only $30 they are gonna lose. read more

Target - Scanned 2 different aisles... no response after 15 minutes. - Department Stores Near Me - Pasadena, California

Nov 2024 Sad to see a flagship die..... *6 hour waits for pick up service, instead of the standard 2 hours * filthy store and parking lot, an embarrassment compared to other Target stores *so many items under lock and key, with no staff available to unlock the "precious" deodorant and toothpaste Pick up here if you have the time, but don't waste your time entering this has-been. read more

All I needed was zip ties. The only ones in the store are in a locked case. Why you ask? I don't know. But I ring the little alarm sensor that is supposed to send over a worker. And then I ring it again. And again. FIVE TIMES. No one shows up. I have to walk away to find a worker. I thought surely "maybe they'll have heard it and were on their way but just busy." Nope. The guy seemed confused but agreed to come unlock it. He hands them to me and then I continue to shop. If you're so worried about people stealing it, why're you handing it off to people and walking away? Also six hour for pick up is absolutely insane. The second star is only because it's a convenient location. However, the quality of this location has noticeably dipped in the last ten years. read more

It my favorite target but the three is because some of there employees are super sweet

Everything is locked up and there aren't enough employees to unlock them so you just stand there awkwardly ringing the button for 20 minutes then go home and order it on Amazon. If target ever goes under this store will be the example as of why. read more

Target - Yikes - Department Stores Near Me - Pasadena, California