i think this is my favorite miniso location i pop in here whenever i am in the area i was wandering around old pasadena to let time pass before heading to my next commitment it was sunday, so the shops did not open til 11am i was looking for the sanrio characters afternoon tea blind boxes i did not see any on the sales floor so i decided to ask even tho the answer would be no i asked the employee and he thought about it and said i think we do but it is upstairs whaatttt???? i am never this lucky!! he brought down the entire box, i wanted to set all 6 but no no i just couldnt i grabbed two, for my friend and i to open together the price was $29.99/each service was cool bc he was able to bring down the entire box parking: there is metered street ($1.25/hr) or parking garage starts at $1.00/2hrs read more

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Before heading to a Yelp Elite event nearby, I decided to pop into Miniso to kill some time and honestly, it was a pretty solid stop overall. This location is a bit smaller than some of the other Miniso stores I've visited, but they still had a good variety of products, and it was fun browsing through everything and checking out how the store was laid out. I even came across some blind boxes I hadn't seen at other locations, which was a nice surprise. Of course I had to grab one especially since I finally got to use my 20% off birthday reward for the first time! I'll admit, I was a little bummed because I had just missed out on their previous birthday freebie (a blind box up to $25!), but I still appreciated having a discount to use. Checkout is where things felt a little off. After giving my phone number for rewards, I asked if I could use my birthday coupon. The cashier asked, "Which one?" which confused me since I thought there was only one available promo at the moment. She then asked to see the barcode, and while I pulled it up pretty quickly, she started helping another customer and asked me to step aside. I didn't mind doing that at all, but it did leave me standing there ready to go for a minute. Once she saw I was set, she helped me at another register and finished the transaction without any issues. Overall, I wouldn't say the service was bad just a little awkward in that moment. I'd definitely still come back, especially if I'm in the Pasadena area again. It's a great spot to browse, find cute items, and pick up something fun when you've got time to spare. read more

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every time i come to this miniso location, i swear the employees hate their lives. every single one of them is rude and not helpful at all. i came in to redeem my free birthday blind box and the employee had the biggest attitude when i asked which ones were eligible. she was very rude at check out and demanded to see my id and the coupon. she also told me that once she rings me up, if this blind box is not eligible, then i'm shit out of luck (meaning i lose my coupon). and i asked her if she can clarify which ones are eligible so i know which ones to choose from and she said she doesn't know.... read more

I love shopping at Miniso wherever I go. I am fond of this chain. I was shopping in the area and I came across Miniso. Pasadena branch was very clean and organized. They carry Harry potter merchandise which I look for them in every store. They have many cute merchandise of Hello Kitty, Winnie -the - Pooh, and Lilo & stitch. They have a wide variety of snacks, beauty products, hair accessories, toys, cute tiny totes, stationary and more. The prices are fair enough. The staff were nice. I enjoyed shopping there. read more

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Ahh miniso! If you want to get lost in This in very cute shop and see what's new in anime + blind box toy + "kawaii" + plushie culture, this is definitely the place to go!! Before you even walk in, you get to see what the store offers, with ther huge display of plushies showing to the outside on the side of the store, and with figures, etc right on the front hear the entrance. They have so many ip's to shop from! Toys/figures/various other goods from western fandoms (Harry Potter, Disney, etc) to pretty much any Asian fandom you can think of (Sanrio, anime like JJK and Naruto)! I think there's something for everyone here. They also have a variety of snacks, Asian skincare, and more! Workers are very fun to talk to and are always there to provide a fast and smooth shopping experience! I got a few anime blind box toys, and will definitely come back to try some snacks and buy other goods! read more

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This is the worst one. Stay away from this store. I came into the store. And was not greeted by anyone. I was looking for a team member to ask about the wireless mouse. I was unable to find one and looked to see if the mouse had a USB input. The worker rudely came up to me and my partner and said if we open the package we have to buy it. And she said it with a very sassy attitude. I told her why I was doing it and she showed no interest and didn't want to hear me out. The packaging did not even say it was battery powered. When I told this to the worker. She said "it's on the box. Now put it back". I did intend on buying the mouse but decided against it because of how uncomfortable the interaction made me feel. She did not even say goodbye or tell us to have a nice day. I will not be coming back to this location and advise no one else go due to this very rude employee Turns out there have been previous issues with this employee. There's a picture of her below but I've also grabbed it to keep it circulating . If the Miniso Brand is complicit with hiring employees like this and keeping them regardless of the years of complaints. MINISO will be a brand I can no longer support. read more

Miniso - Department Stores Near Me - Pasadena, California

It's a small accessory and toy store located in the corner spot on Colorado blvd. The store is narrow and deep, racks are so packed inside. I found it's barely enough room to walk in between shelves, and mostly it gets jammed easily with other shoppers. read more

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I would give this place zero stars. I spent $200 on Sunday, I even received a few free gifts. I came to buy some gifts and some blind boxes for my daughter. The first one she opened was disgustingly dirty & used I cannot believe this happened. I live far and do not have time to go back.. Do not come here. FYI everything was sealed. read more

Miniso - Department Stores Near Me - Pasadena, California

it's nice to just come and look even if i'm not buying anything lol a lot of blind boxes now and other usual kawaii things read more

Miniso - keychains - Department Stores Near Me - Pasadena, California

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am writing to formally lodge a complaint regarding an incident that occurred at your Pasadena, CA location today, February 21, 2026, at approximately 7:00 PM. While attempting to checkout, I presented a valid birthday coupon. Rather than processing the discount or professionally explaining any potential limitations, the cashier was dismissive and openly accused me of lying regarding my eligibility and the usage of the coupon. The interaction was handled with a complete lack of courtesy. Being called dishonest in front of other customers over a standard promotional offer is unacceptable. As a customer, I expect to be treated with basic respect, not met with hostility and unfounded accusations. I value your products, but this experience has significantly tarnished my view of your brand. I would appreciate it if you would look into the staffing during this shift and take the necessary steps to ensure that your team is trained in basic conflict resolution and professional communication. I look forward to hearing how this will be addressed. Best regards, read more

I like Miniso for all the cute novelty things you can snag and the kids and I sure did spend a fair amount of time there, but in comparison to Daiso and what you can also purchase online, this place might be considered pricey. *No restroom available *Do yourself a favor and sign up for their reward program to get some change off read more

After Chef Tony's Dim Sum, Hello Gelato, and YiFang Fruit Tea (I know... what didn't we cover LOL), I wanted to bring my daughters to Miniso. Wow... what a lovely store, but hot as heck! I was expecting to walk into a very cool store... it was cool seeing, but not cool feeling LOL. Unfortunately, the air conditioning was out of commission. Bummer! It must have been torture for the employees to be in here their entire shift. At least for the customers, we can leave whenever LOL. They had 3-4 fans running, but that's just a waste of energy. You're not going to cool down such a big space with fans. Hopefully, they have fixed the AC issue by now. Anyway, we walked around the store. Saw some very cute and adorable stuffies. They have other things, too. But we were mostly interested in the plush toys. Well, my youngest daughter found some sort of chicken mushroom. So we bought the portobello mushroom chicken and the white pokey dot pink mushroom chicken. I called the portobello one "sargent" because it has that in charge look LOL. I don't resonate much with the white pokey dot one so no name for it. I used to collect TY beanie babies for myself many blue moons ago, but nowadays, whenever I buy plush toys, they are gifts primarily for my daughters or other family and friends. My girls have plenty of them plushies LOL. Staff was okay. Prices are as good as they get. Ambiance is just lovely... I love my pinks and lavenders. We'll definitely pay Miniso another visit the next time we're in Pasadena... just love their plush toy selections! Thank you Miniso for creating fun and soft stuffies. Happy Miniso'ing! read more

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The most rude employee experience I have had. This employee asked for my phone number and when my 3 yr old daughter wanted to tell her, she rolled her eyes at me and stated "I asked you". I told her I wanted to redeem my points for a blind box card and instead of listening to me, rudely stated that I needed to spend over $10 (which I bought two snacks to reach) and redeemed my points for money off instead of the blind box card. When I told her she redeemed the wrong thing, she blamed me for it and said I didn't tell her about it, when I clearly told her several times and even showed her what I was talking about to explain the situation. This review though isn't even about the blind box. It is about the incompetence, ignorance and unhelpful behavior of this employee. What a poor representation of the company. What a failure to properly hire and train employees. I then asked to speak to her manager and the associate told me that the manager was gone for the day. But when my husband went back in to talk to the associate, who wouldn't give us her name btw, a shift leader, Marylin, magically appeared. As I was walking back in to talk to the shift lead, I could see the rude employee and the shift lead likely making fun of the situation as she has her arms up in the air and they were laughing. I went back in to talk to this shift lead, who was not responsive, wouldn't give me the contact information for any upper management, and wouldn't give me the associate's name either. I took a picture of this associate after her rude interaction with me and my daughter. I hope someone trains this employee better or writes her up and hopefully she gets some remediation in customer service. This is so unacceptable. Do better miniso. read more

Miniso - Rude employee who wouldn't let my 3yr old daughter give my phone number. Incorrectly redeems points and doesn't listen. Do better Miniso. - Department Stores Near Me - Pasadena, California

The Customer service is awful. I purchased some little stuff for my daughter's birthday and the sales lady gave me a face and threw the receipt hard in the bag. This happened a couple of minutes ago. Be careful with who you are hiring. The customers day can be ruined because of a bad service. read more

Miniso - Some birthday gifts purchased from the store for my daughter - Department Stores Near Me - Pasadena, California

A very good sized Miniso in heart of downtown Pasadena, variety of cosmetics, stationary, home goods, accessories, and pop culture products to choose from! Very inexpensive overall for fun items to take home and gift to loved ones. Depending what you're looking for they got small items for $3 to large purchase items to $60. Most items range $10-20. I love to come browse here periodically. Their customer service can be much improved, hoping they take feedback! read more

These folks are great, especially the manager for the location. My wife and I have been looking for a specific item and have come to the store several times with no luck in finding it. Last night the gentleman that helped us out another time when they did not have the item recognized us, ran to grab the last item they had in stock for us, and even flagged that we were due a birthday blindbox. This kind gesture and attentiveness really made our day and is the kind of customer service and experience other retailers should strive for. Thanks so much! read more

I had a really disappointing experience at Miniso Pasadena. I went in looking for a specific blind box and asked the employee if they had any. She didn't even bother to look at me and just said "no." When I followed up and asked if they had run out, she barely responded with a dismissive "yeah." The customer service felt cold and unwelcoming. It honestly made me not want to shop there again. There's actually a picture of her down below! That was the exact lady that was rude to me! Management needs to do something about that...I've never had someone be so rude and dismissive to me at a store before and I kindly asked for her help. read more

Wow!!!! This is Another Japanese Boutique store but more along the lines of 'Daiso.' It was just too cute not to take pics of all the shelves upon my first visit here in 'Miniso,' Old Town Pasadena, CA. I was attending a Yelp Elite Experience down the street at 'Lather,' which wasn't far from 'Miniso.' I have definitely passed by a 'Miniso' from Ontario Mills' Shopping Outlets, but I decided visiting the Old Town Pasadena branch store first today because my meter parking hasn't run out of time yet. 'Miniso,' carries a lot of Sanrio items from Hello Kitty to Cinnamonroll. Aside from Sanrio, they also carry Disney character items from Mickey Mouse to Winnie-the-Pooh. I also found out they carry a Japanese brand of milk tea I drink from Nijiya (shown in a pic attached with this review,) so I had to buy a bottle, come to find out the bottle comes with a Dumbo sticker print, that's just way too cute! Customer Service was super topnotch: the cashier lady had her hands full since the store got sort of packed, and she was by herself. She didn't hesitate to offer help locating any items though. I made it back to my car beating meter parking on time. I'm definitely returning to 'Miniso,' to shop in the future trips next time I visit Old Town Pasadena, CA. read more

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BEWARE: When paying, make sure to check the scanned price. These small blind boxes are in a rack, placed directly above a price tag that says $5.99 but when we came to scan our items in the self checkout kiosk, they are actually $11.99!! For this very small item, it is $11.99. When I asked the employee, he scanned it and said they are all mixed in. Maybe put a price sticker on the actual items instead to not deceive the customers. We ended up returning everything else we picked and left the store. read more

Miniso - BEWARE: When paying, make sure to check the scanned price. - Department Stores Near Me - Pasadena, California

The good: This is a Japanese Daiso-like store with fewer items and more varying prices. They have household items like forks, knives and toiletry bags but also fun things for kids like plushies, kids' water bottles and backpacks. Come here for neck pillows, back massaging wands, and and random snacks like shrimp chips or dried seaweed rolls. They also have beauty products like eyebrow pencils, perfume, nail polish and facemasks. I came and bought the adhesive finger ring for my phone. The bad: The adhesive finger ring for the phone came in a 2 pack and were cute but aren't as strong in terms of its adhesive property compared to others I've had in the past. There's only metered street parking around here or a public parking garage. The interesting: You can find Marvel related things that you wouldn't imagine would have a Marvel label/theme on it. For example, Spider Man cologne or Marvel reed diffusers. If you want to smell sophisticated but also represent your comic-love, this is the place to get it done. read more

Miniso - Under $4 - Department Stores Near Me - Pasadena, California

i had some chicken noodeles it was so flavorful. and great even the. veggies were so good. and you get alot. we had take out. crunchy goodness read more

Miniso - A person holds a bowl of stir-fried noodles with vegetables and meat, using a fork, in an indoor setting. - Department Stores Near Me - Pasadena, California

Same as the Santa Anita store - Workers are not very knowledgeable about what is online. The answers were inconsistent from store to store. The staff needs more training. Some of them totally ignored us there too. read more

I like to go into this store and browse and try to refrain from buying more stuff I really don't need. This is a great store to buy a gift for a young person and not go overboard on cost. read more

Miniso - Mmmm for iced coffee - Department Stores Near Me - Pasadena, California

Blaring really filthy loud rap music with a store full of kids. Clerks all hanging out and talking loudly, not working. Get it together. Edit: Miniso staff member now harassing me on Yelp for this review. I'm just a parent trying to help other parents who don't want to expose their kids to ultra-obscene music while shopping for stuffed animals. read more

I wrote a review of my experience with the rude staff at this location and this is how their staff replies to me. This is so unprofessional, I am lost for words. Am I not allowed to write a bad review about my experience? Maybe you get bad reviews because of your bad customer service? How am I suppose to know if they're sold out? Isn't it normal to call a store to double check before making the trip? The comment saying, "Then don't come back you should've went to the Miniso that you used to work at before." was crazy. This is so unprofessional and immature. I've never been treated this way from a business, especially from one I've supported for so long. Then she makes a comment saying "... I don't know why you guys keep asking when we'll get a restock because we're not allowed to tell you guys.", I called once asking, so it's not my fault other customers were also curious. I'm not even going to make a comment about her Hot Cheetos and explicit music but I'll listen to her by never shopping here ever again. Lastly, her little comment saying "And if you want Sony angel so bad, you can go to Little Tokyo and go to monkey pants. They have a lot there. Have a lovely day" is so ironic because I will be shopping anywhere else but here. At least Monkey Pants has better customer service and not high schooler employees trying to fight me and invalidate my review on Yelp. This whole ordeal just proves my horrible experience at this store in the beginning. I'm so appalled, this is actually insane. read more

Miniso - Department Stores Near Me - Pasadena, California

Today is July 14, 2025 at 3:15 PM. I entered Miniso (Pasadena) with my granddaughters. Excited to be There they picked out their purchase. Until we encountered the rudest employee. He was on edge from the beginning. Let's start with him working in a place that children frequent. His patience was already short with one of the children who asked how much something was. His answer was short and he seemed a bit irritated. My first granddaughter used her little $$ to pay for her items. She then stepped aside and my other granddaughter was ready to purchase hers. I decided to treat them both so I pulled out a hundred and placed it down. I tried to give/pay with a $100 bill, in the same rushed irritated tone he rudely told me he does not take $100 bills. I told him he didn't have to be so rude and he began to yell at me. The behavior to be a manager was less than professional. He began to argue with me (regarding his tone) out loud in front of all the customers. He has a very nonprofessional nasty demeanor for me being a constant returning customer. He threw my money at me. I told him as a customer. He was very wrong and as someone who was there with their grandchildren, he was very wrong. He refused service me because I question him about if I can give him $100 bill if it was more than 100 because I didn't know if it was because of change or not. Anyhow, he tried to sell me on the idea that he was the owner until he was forced to say he was the manager and that he would refuse service to me. I had two children, there the things that they took time to pick out. I told him that I was a customer and that I deserved someone to talk to me in a better manner in which he was speaking to me. After telling me he refused to ring my grandbaby up. I then asked for a refund for my first grandbaby that already purchased hers. In which he threw the money to me in an improper way. I was wrong that I picked up the change and threw it back at him and told him he needed to give it back to me in a proper way, but I just walked out. I would never go back there to spend my money and who ever hired him should reevaluate his ability to handle as a manager. The line was very long and he did this all in front of customers and my grandchildren. Horrible representation of a company! read more

I was getting a headphone today. But it was 14 something and I was giving them $15 and didn't have any change at all in their box. What kind of store it is they don't have any change. Android doesn't have apple pay. Please don't go there. I don't recommend you that place. The place was very hot and didn't have an air conditioner. read more

Miniso - Department Stores Near Me - Pasadena, California

Such a cute little store in Old Town Pasadena. I went into the Miniso by chance because everything they had displayed was so pretty and cute so I had to check it out. They have everything from beauty products two kitchen tools and with the best prices too. For example, I got a face serum for $3 and socks for $2 and mugs for $4. Everything in here is useful and affordable. They even have some electronic gadgets like VR goggles and wireless chargers. It is the perfect store for stocking gifts and everyday use items. read more

Miniso - Department Stores Near Me - Pasadena, California

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Walked in here because it looked so cute from the outside and it did not disappoint. There were so many different items to buy. They had such cute Japanese inspired items including plushies, bags, keychains, water bottles, and lots more. I bought a lot of different things for my nieces and they loved it. Everything was reasonably priced and the service was great. read more

This store has a horrible return policy. Defective merchandise can only be returned at the original store you purchased the item from. This is a problem when you bought items from them far from home. Now I have a defective piece of plastic trash. read more

I went in today wanting to browse but there was no ac. It was so hot inside that I didn't last longer than two minutes. I feel so bad for whoever works there. It was much cooler outside than in the store read more

I had won a small plushie from Miniso on Instagram and I wanted to check this store out since it's not in Hawaii... Tim C. drove Cristine, Alana, and me to a parking structure in Pasadena where the first 90 minutes are free. I believe it was the De Lacey Structure. Our goal was free parking, so we knew we'd go through the store as quickly as possible. This shop on the corner of W. Colorado and S. Dr Lacey Avenue was tidy and cozy. Shelves were filled with items such as larger sized plushies, cosmetics, household goods, gadgets, and accessories. It was a challenge to not get anything, and I succeeded! I was just happy to visit and end my curiosity! There are other Miniso locations, so next time I'm in LA, I'll probably test myself again and look at more cute stuff... read more

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Yelp Challenge 2018 - # 13/100 I was walking back to the parking structure after my not so fruitful appointment at the Apple store when I noticed this as I crossed the street. Went in and was entertained by the many cute stuff they had on display. I was totally hoodwinked into believing it's a store featuring products made in Japan. News flash- they are made in China. Anyhow, the prices ranged from 99 cents to about $29.99 for bigger items. They even had a fresh smelling men's cologne that I got for my son. Parking at the garage next door is free for the first 90 minutes. read more

This is the worst Miniso store I have gone to. I was in a hurry to pay for my stuff but the lady in front of me that was being rang up kept calling her friends that were in line behind me and the cashier didn't say anything. I was not happy. Oh, and you cannot pay cash here unless you have the exact change. There was a sign but it was not legible. What a mess! I wouldn't be back here at all. read more

Found a good phone holder for the car, and Sales rep Andrew was great! But someone needs to turn the A/C back on in this place - it's a hundred degrees out, so hard on workers as well as customers! read more

What is Miniso? It is a cross between Daiso x Muji x Uniqlo. Mimiso was definitely a surprising find when I was in the Old Town Pasadena. I came to the store on opening week and was blessed because Miniso kept its doors open after business hours due to the continuous crowd flooding its doors. If you are wondering where Miniso is located... it is next to Tiffany & Co. (they took over the space where Kenneth Cole used to occupy) The store itself is small and narrow, but the walls are lined with cute stuff. There are things from stationary, household items, travel pillows, plush and small electronic accessories. Yes, it is true that you get what you pay. The quality of Miniso's products are not top tier products. It is better than Daiso, but they are definitely not Muji and Uniqlo quality. But I am walking out of the store with a several items without breaking my piggy bank, so it's all good. Most items are less than $5. Definitely come check this place out if you are a a fan of Daiso, Muji or Uniqlo, you will definitely fall in love with this cute little store. read more

Miniso - Department Stores Near Me - Pasadena, California

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I been coming to Miniso in Pasadena from the first day you open, and it was always a wonderful experience. Products are excellent value for the money! and I would always recommend your store to co-workers to Family and Friends. Until today June 27, 2023 at 12:30pm. I'm very disappointed about your service this time. I expected much more from a prestigious and reputed company of your standard. Unfortunately, today I did not receive an adequate resolution. Yesterday I purchased several toys for our grandson and granddaughter. Our granddaughter loved her gift but the toy for our grandson his parents had already bought it in another Miniso store. I took the toy back to Pasadena's Miniso and try to exchange it and the cashier told me that because I did not have my receipt, they could not help me. I could not get a refund or store credit. I could not believe that!! A prestigious and reputed company like yours don't have the technology to exchange an item??? I asked for the manager, and I was told the same thing and when I asked for her name, she mumble it and walked away, not very professional. I hope you agree with me that this is not acceptable under any circumstances. I will trust that you deal with this issue in a top urgent fashion, I also trust that you will take the necessary precautions to prevent such incidents in the future to another customer. Thank you. read more

Neutral review. Products are great, employees are friendly but OMG it's like an oven in there. For the years we've been going there it's been so hot... this is no longer an AC problem but a management one. Please "FIX" your AC Mini-so Pasadena. read more

I am very upset. I went to the Pasadena, California store earlier today. I thought my bill sounded like it was a little too much but the thought came and went. When I got home all the way to Covina which is a 30 minute drive I realized the guy charged me for two mascaras! $9.90! I only bought one!!! $4.95 .They do not answer the phone and I cannot travel that far wasting gas to get my $4.95 back. I was in the area because I had to go to the Apple Store to get my elderly mother's iPad fixed. I really liked the store but now I will never go there again! I do not know if the guy purposely overcharged me or not but he should pay attention to what he is doing. I have worked with the public in hair salons and I would have really been reprimanded if I overcharged any client for hair care products etc. Especially i read more

I went to return a Hello Kitty Glitter Gloss lip gloss for my 11 year old today. When we brought it home the lip brush broke off immediately inside and she was never able to use it. I was told by the staff that because it was slightly over the return day (who has a return policy of 7 days??!!) that it could be not be returned or exchanged. When I first presented the lip gloss, the clerk told me he didn't want to open it up "because I am scared" when I first showed it to him (ummm it was in the original package?!), then after consulting with his manager said due to not having any more in the store there was nothing he could do, which I find super LAME and not true. On the way out he said "have a nice day" like a smuck. Terrible experience and store. read more