Fantastic customer service, courteous, professional and very competent. Dr. Le helped me go through the vision test and she prescribed the perfect glasses for me. I'm very happy with Dr. Le and her staff and already recommended this office to some family. read more

Let me say first of all, that the staff that completed the checkout and helped me pick frames were GREAT people. They did a very nice job. Dr. Sheade is awful. Not personable, he rushed through the whole exam and appointment, and didn't explain ANYTHING. Never asked about my symptoms. Interrupted me when I tried to tell him I saw halos around lights and never touched on the subject again. I am shocked reading some of the other reviews here...they must be fabricated because he was NOTHING like anything I've read here. I work in medicine and his bedside manner is probably the worst I have seen. I think my prescription is incorrect too. read more

Dr. Tanya Le is a fantastic Doctor! Very helpful unlike other eye doctors I have been going to in the past that just take your money and run she actually sets a plan up for you if you have contacts. I have astigmatism in both eyes (unfortunately) so my contacts costs a arm and a leg but she set a plan that helped vision wise and my pockets so thanks doc!! read more

I also had gone to boutique eye doctors in the past (satisfactory service), but recently decided to try Target Optical. Dr. Le was fanstastic!! I have very slight astigmatism on my left eye, and have alreays been on the cusp on whether to switch to the torque lens or stay with a regular one. I had tried the torque lens in the past, but always thought it was uncomfortable and reverted back to a regular lens (even though that meant my eye sight wasn't perfect). Upon hearing this, Dr Le took took time to observe me in the torque lens and was able to alter the Rx in order to make sure it was perfect fit! I feel like a whole new person!! read more

Love Target optical. I went in today and had an eye exam with Dr. Le. She was super professional and friendly. The high tech gadgets they use to determine your prescription are a tech geeks dream come true. The front of the house staff were equally as friendly and helpful and even helped me pick out a great pair of glasses! read more

One doesn't expect too much from a chain store optical place except maybe to save a bit of money, but I recently was examined by Dr. Sheade, and he said one of my eyes had changed and gotten .5 worse on my contacts prescription. I thought that was odd since my eyes have been stable on the current Rx for maybe 8 years, and I wasn't noticing any problems seeing from that eye, but he's the doc, he's got the expensive measuring machines, so I accepted his word on it. So though you can't expect much from a chain optical store, you might expect that the optician/optometrist can do a basic Rx for contacts. After 3 weeks of feeling like one of my contacts was always dry or blurry for some reason, I ordered the old Rx for that eye elsewhere, and voila, I could see fine again. So I guess it's all what matters to you. If seeing in focus is important, maybe you'd rather go somewhere else. Reading some of the other reviews before writing mine, I was astonished. Half of them must have been written by shills for Target. This doctor was businesslike, not friendly, service was fine, not more than you'd expect. I got about zero help from the other staff trying to choose new frames for glasses ("there's the frames" was about it), but again, what do you expect?). The rave reviewers here must have gone on a better day than I did! read more

I have to admit I was a bit uncomfortable going for an eye exam at a Target, but after reading the reviews of Dr. Sheade on Yelp decided to give it a shot. I was more then pleased with the experience. The two girls working in the optical office were greeted me with smiles, were polite, helpful, and very friendly. Dr. Sheade is a "great" guy.......He was very maticulous with the exam process. He was more the happy to answer my questions and I had quite a few. After diagnosing my condition he explained it me very well, cause and how to treat it..presently and in the future. He has a very pleasant bedside manner and extremely professional. I felt very comfortable with him and he is straight forward type of guy. At the end of my visit the girls working the front area did not pressure me at all to buy frames from them. They left the choice up to me and told me I was always welcome back if i changed my mind. I think that is a great approach, I am not a fan of aggressive, pushy sales people. None of that happens here at the Target Optical. As for Dr. Sheade, I would recommend him any one of my friends...Like a I said not only a good guy but a great doctor. read more

While initially would have given this place four stars I had and issue today where I was in need of a quick replacement after losing one and was near the store. After calling to explain Was told that they don't sell single use lenses even though it was an emergency and wanted me to pay for a years worth even after explaining I had already ordered some and they hadn't been delivered yet. This was never an issue at the last target optical used while living near the west loop location. Moving forward I'll take my business back to west loop. read more

I recommend Dr. Le as a Optometrist. She is personable, and Dr. Le examined my eyes more completely and gave me more information about the things I should specifically watch out for in the future for my age etc. Dr. Le really listened to me and let me know all my options. She also gave me a great recommendation for a newer contact lens type that I had not been introduced to before. You can see my full review blog here: http://mafiahairdresser.com/review-target-optical/ read more

Dr. Le is great. She took time to explain to me what was going on with my eyes and my contacts (crazy allergies!) and gave me several options for changing my contact use, taking into consideration my insurance and budget. She and the staff are friendly, professional, and quick. I've been seeing her for 3 years now and have no complaints. read more

If I could leave a negative rating I would. I don't think I've ever encountered such an unproffesional, uncaring, rude staff. The doctor I saw had a really hard time figuring out my prescription. At some point even told me I shouldnt change doctors so often. I had the same doctor for years but needed contacts quick so I made the terrible mistake of going there.....a mistake that would haunt me forever! Not only would they not provide trials (unless I buy either a year supply or any quantity of supplies). So, the year supplies arrived within 48 hours, which was great! However, I wanted the trials first to make sure that was the right brand/prescription for me. Since, I wouldnt get a refund if I open the box. So, I waited and waited and waited. I called multiples times, then it turned out they never ordered the trials, fine...an overlook, it happens. They ordered them again, and again I waited and waited ...NOTHING, again I called to get an update and I was assured I would be called as soon they got them.... I gave them a week and called again, and it turns out they had them for week! The staff was twrrible at following up, their communication is awful and they are just plain rude. Please be ware, do not make my same mistake! read more

Awesome experience! The office is a little tucked away in the beauty section but it's worth the find. I had a great doctor by the name of Dr. Le and a VERY helpful front desk associate by the name of Nick. They went above and beyond service. Dr. Le was great to chat with, very informative, passionate about what he does and an all around nice man. Nick fixed a pair of my glasses which he didn't even have to do because I was there for contacts. I will definitely be back for prescription sunglasses and any other optical needs. I would recommend this office to anyone. read more

I have been coming to this Target Optical for a few years now and I love it so much that even after I moved across town, I still make the trip to this one. The staff is very friendly and welcoming especially Nick, It is so nice to see him every time I visit. I've worked with 2 different optometrists at this location, Dr. Glasco and Dr. Le and both were precise in their examination and very nice. It is always a pleasure to visit this Target Optical and I'm looking forward to working with them again in the future! read more

fabulous service, dr le was attentive and patient, the price was great; I really appreciated the technology used for the exam. High end service without the price read more

I love this place. I used to go to a private optometrist back home and I was paying an arm and a leg. Here there are deals or coupons to help the costumers out. I bought rx polarized sunglasses today that would have been 200 dollars more at other places. All of the staff and doctors are super friendly and very helpful. Nick was as reliable as your best friends opinion. Hands down great experience. read more

I haven't had an eye appt for several years- but I thought it was time to go and get some new glasses since my glasses are broken. The doctor and staff were so friendly at Target Optical- I was in and out in probably thirty minutes, and the staff were very thorough and explained everything to me that I needed to know. I really appreciated everything they did for me!!! read more

Dr. Sheade is an excellent optometrist. I recommend going to him for your eye care needs.

One of the best optometrists I have been to in the Chicagoland area!!!! Dr. Le takes her time with her patients and is very professional. I recommend her to anyone looking for a optometrist who shows passion in her work and cares about her patients. Thank you Dr. Le!!! read more

I had such a lovely experience-- everybody who works here is so, so pleasant. My appointment was quick but thorough (Dr. Sheade was very personable and didn't keep me waiting at all). Nick was extremely helpful, patient, friendly-- the works! The customer service here is absolutely incredible. Highly recommended. read more

Staff is great and very helpful. They help you choose the best glasses for you and your look; not just what is most expensive. Dr. Le is caring, professional, and very efficient with your time. She helped diagnosis my eye allergy and explained to me what was happening in an easy to understand way. My family and I have moved from the uptown area, but still come up here to see Dr. Le. read more

Target Optical Department consists of hard working, professional individuals who work really well together. Ismael, the department manager is focused and has a calm, peaceful demeanor (positive, too) who works (unfettered) with all types of customers. Dr. Sheade has a doctor's gentle disposition and has a professional, kind chairside manner. Dr. Le has a savvy business attitude and is serious about "your" eye care! The cherry on the top of the bunch is Jacquey, who won't let you leave unsatisfied and she leaves her caring impression on everyone she helps (hands down)! I definitely recommend Broadway and Wilson's Target Optical for your present and future eye care. read more

I hate to be that person who continually writes negative reviews but it has just been one unpleasant experience after another. The last thing I wanted to do was to come back here but the trial contacts I received made my vision blurry so I figured the prescription I was given was incorrect. When trying to explain exactly what was wrong, I told the doctor "My vision is kind of blurry, for example I can't really read your computer screen." He replied saying "You shouldn't be able to read my screen, I can't even read it." I hate it when doctors refuse to listen to their patients. I know when something is wrong so I insisted my prescription wasn't right. Upon inspecting my eyes, he said somewhat patronizingly, "it would help if you didn't switch your contacts and wear them in the wrong eyes..." I was pretty sure I didn't switch them and pulled out the trial box I had received and brought with me. Turns out an employee mislabeled the box and that was the reason why I had switched contacts, resulting in my blurry vision. After I switched them and the contacts were in the correct eyes, things were much clearer and I could read his computer screen, just like I knew I should have been able to. Extremely frustrated that I drove all the way to this location again just because of a simple mistake on their end, only to be patronized for something that wasn't my fault. Huge waste of my time and I hope this is the last time I have to be back here. read more

Recently purchased new glasses and contacts here. Nick was very, very helpful! Would definitely go back.

Very good selection of kids glasses and great customer service.

I recently went in to pick up my glasses and upon trying them out - they were super blurry. However, my experience after that was great. I waited about ten minutes and saw Dr Lee (she was not who I saw the first time). She figured out what was wrong in my original prescription and took her time. She was friendly and very competent. She apologized that they had made a mistake even though it wasn't hers. She made sure that I left with a prescription that is correct. Even with the mix up I would go back and see Dr Lee. read more

Schedfuled and attended my first eye exam at Targets Uptown Optical store. I couldn't be more pleased. The professionalism, knowledge and store appearance, eye selection are very good. Dr. Shaede, I believe, is in his second year as a practicing optomotrist and is very knowledged with an excellent professional approach to his field and his patients. Well done Dr. Shaede!!. His assistants,specifically Nick , are very out going with excellent customer service skills and very knowledgable in processing orders, insurance processing,and handlling a diverse group of cliente. Job well done. Very pleased. read more

Nick Nick Nick!!! My man! This guy has always been 110% rock star, every single time I've visited this shop in the last 3-4 years. Always exercising a phenomenal attitude, and a level of patience I wish I had. Today was the second time I returned because 1) I didn't like the first set of frames I ordered (just a bad choice on my part), 2) there was a physical defect with my new choice of frames. The store was slammed with people (about 8 people simultaneously breathing down the necks of 2 employees), and still Nick took the time to help me try and adjust the new specs, then when I realized they had a small scratch from the manufacturing lab... I told him we'd have to order another pair. No frustration, no arguments, only a very friendly and professional "sure man, I will call the lab personally and make sure they are extra careful crafting and shipping the next pair." In the meantime, I get to keep the ones I have now, until the replacements come in. I've had great experiences with every staff member here, but to be perfectly blunt... Nick, and Lolita are the main reasons I continue to return to this store. Big ups to these team members! Plus, I love the new Converse frames. No-brainer all around. read more

I went to the target optical about two weeks ago! It was on one of the best experiences. Jaime was amazing! She helped me pick out the perfect eyeglasses for me...she provided exceptional customer service. She is the best! This is the place to go...and make sure Jaime is there. You wont be disappointed read more

I've never been to a Target store for an eye exam and/or to get frames, but this Target Store amazed me with their selection, professionalism, suggestions, optomotrist and ability to work with my insurance to get the most out of my benefits. The staff was very polite, dressed nicely and were very attentive. Dr. Avery Shulman was the 'grandfather-like-figure' Optomotrist who was very thorough and was no-nonsense when giving me the eye exam. He also told me about a new brand of contact lens, the care and upkeep of these news lenses and asked me if I had any questions. The entire process took about an hour. On time, moved along and I was very pleased. Can't wait to pick up my new contacts and stylish glasses! read more

I asked for a free exam, and as part of what I thought was free they asked me to try on a pair of contacts. Then, they charged me $40. I told them that I didn't expect that and it was unfair, but they didn't care because they knew my insurance would agree. Beware of their bait and switch scam. read more

The best experience I've ever had at an optician. The people their are super friendly and they carry a nice selection of frames.

I just took my six year old in for her first eye exam. It went great! Everyone was super friendly! Dr. Le was amazing. My daughter really wanted glasses, so Dr. Le had to really maneuver to really figure out Phoebe's prescription. Also, it was really reasonably priced. I highly recommend it! read more

Wonderful experience in every way: the friendly, knowledgeable staff; the incredible selection of different frames and great prices; AND . . . to boot . . . I got my frames 2 days after I ordered them at the store! I know that is probably atypical and it certainly does not happen for every customer, every time, but one more reason I will highly recommend this Target Optical to any and all of my glasses and/or contact wearing friends and family! Chris and Nick were great to work with and Target Optical is lucky to have such personable, amicable staff!!! read more

Awesome optical center. Reasonable prices and friendly staff. Surprisingly great selection of designer frames. Nick works the front desk - he's a wizard at adjusting glasses to fit your face better. I really can't speak highly enough of this place! read more

Friendly and personable doctors. Quick and efficient! Staff is great in assisting with frame selection and helping to maximize your insurance benefits. They also have a lot of lens options like transition, as well as blue light protection. All in all, a great optical experience! read more

If this is your closest/cheapest option, they did provide a decent exam and good glasses. HOWEVER....my teenager is in the midst of aging out of one parent's insurance policy (per a divorce/parenting agreement) and thus I put him on my insurance during my open enrollment period last winter. This meant that for several months, he had two very good insurance policies: mine and his dad's, both of which have generous vision plans. The exam was fine (make an appointment for sure though) but then we returned to choose frames and lenses. I had a DD kid along, too, who was both singing and checking out all the mirrors, which seemed to bother the three people working there, such that they utterly ignored us as long as possible, even walking around us (standing right at the service desk) to welcome other customers just walking in. Finally I was able to make eye contact with a salesperson, and stated that we were there to choose frames, using our vision plan. Without asking me for a single piece of information, like what plan we had, what frames we wanted, who the patient even was (me or one of my kids), she said: "It will be $130 if you use the coupon, which is going to be better than what your insurance will end up costing you." Well, I said, my plan says it covers $120 for frames, so do you mean a $10 copay? or they don't cover the lenses? or... ? "Our current coupon is going to give you a much better deal than your insurance, so we strongly recommend you don't use your plan and just use our coupon. Do you have the coupon or do you want to see our offer?" Cut to the conclusion: after a lot of very uncomfortable back and forth insisting to at least check one or both plans and needing to help several times with finding us in their online system (despite just having been there for a fully covered, $0 copay eye exam), my teen got really stylish frames, lenses per his prescription, and it was entirely covered. We had to pay literally 23 cents. I know these places are under pressure to sell, but this was outright bad customer service, plus untrue. I will make the long long trek to Sears Optical out west from now on, because they basically have the same frames/prices, but the trip is worth the trade of knowing I can trust their salespeople to accurately check my benefits, despite their commission. read more

Wonderful and friendly customer service. Nick was very helpful and patient. Changed my mind on a frame that Nick had already rung up and ordered but he still had a smile on his face and was very accommodating. Going back there again in a week for my son's eyeglasses. Oh and the frame selections are just awesome. Got a couple of rayban prescription glasses already. More power to you guys!!! read more

A great experience, from the opticians to the doctor! Dr.Le was not only informative but also fashion forward and her knowledgeable staff helped me save a bundle of $$$ I walked away with two pairs of glasses and a pair of sunglasses without breaking my flex spending account... great looking people who really know how to style their guests! Thank you Dr.Le and your great team for revamping my vision and my new look. read more

Went to Target and got and eye exam today by Dr Le. It is something that I had been putting off. You can make an appointment on the internet or call and set one up. She was so nice and state of the art equipment to get the perfect prescription . Everyone there was so wonderful and extremely friendly! Talking to Dr Le about what i preferred I am sure I got the right contact lens for me! Everyone listened to me and to my needs. I have to say if you are looking to have a great experience when shopping for contacts or glasses this is the place to go. I also like that Dr Le already sent me an email regarding my appointment today! It also had a link to set my appointment to my calendar regarding my next appointment. Have to say the prices were reasonable and lots of specials. read more

I used to live in the loop and would go to Macy's optical. Now that I live in uptown, I decided to try Target optical. It was a great experience from Brad taking my appointment, to Nick helping me with paperwork and fixing my glasses, to Dr. Le explaining everything I needed to do and know about my eyes. Great service. Free parking. Good prices. read more