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Cupertino, CA

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Target

3.1 (376 reviews)
Open • 7:00 am - 11:00 pm
Updated 2 months ago

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Kris Aka Chris H.

I've been coming to the Target Cupertino near De Anza for years, and wow... this place has taken a serious dive. What used to be a dependable, friendly store has now turned into a "we genuinely don't care" experience. Service didn't just decline -- it flatlined.... On 3/20/26, I had the pleasure (and I use that word very loosely) of dealing with Elliot, a trainer. If this is the standard they're setting for training employees, that's a problem. No greeting, no smile, no eye contact -- just a blank stare like I interrupted his day by existing. Think of a dry, emotionless male version of Daria... but somehow with even less personality. Every single step of the interaction felt like it was in slow motion. No urgency whatsoever. Just dragging through the process like there was absolutely no reason to be there. At one point I genuinely wondered if I should apologize for needing help. And this isn't just a one-off. You can feel it throughout the store: * Employees standing around with zero engagement * Checkout lines moving painfully slow * No one offering help, you have to hunt someone down * That overall vibe of "not my problem" It's frustrating because this location used to be solid. Clean store, helpful staff, quick service. Now? It feels like the bare minimum is too much to ask. Target, if you're reading this, proper training matters. Energy matters. Customer interaction matters. Right now, this location feels like it's running on autopilot with no one at the wheel. I don't expect over-the-top service. But a simple "hello," a little urgency, and basic human interaction shouldn't be this hard. Do better!

Since they're both the same price- I may as well get the organic Candy! Crazy expensive!
Kay O.

I've been to this target a handful of times on this particular day I could not believe how expensive Halloween candy has become! I know we're in the middle of a recession that nobody wants to talk about, but goodness! The organic candy is the same price as the GMO candy granted the ounces are less, but wow!! Target still seems to have a lot of employees in all the sections and I really like their little scanner boxes where you can price check items. I really like how organized their sections are and I think they remodeled all their stores to look the same because I've been to a couple of different locations and the layout is really similar so it's easy to find whatever I need even if it's not my normal target I'm walking in. The only withdrawal I would say from this particular Cupertino location is the fact that they have outdoor seating area which homeless people seem to inhabit. At least they don't engage with the customers, but walking by and smelling them is one thing and I feel bad, but I wouldn't know what to do. I know there's a Food pantry by the fire department of Stevens Creek so I'm guessing they go there for food and just walk down to target to hang out.

Parling lot with shopping carts.
Lloyd C.

We quickly popped in for some groceries. It's been years since we've last shopped here just because we don't live in this neighborhood and are hardly in Cupertino. Anyways, as usual, they are great for everything you might need - within reason. LOL.

Nate S.

Got cocoa powder and a white tee delivered... went to receive the box from outside and there was cocoa powder all over the front doorstep. Took the box inside to open it and the cocoa powder had exploded. Made a mess outside, inside, and of course damaged the white tee shirt ‍. Even though these aren't high value items it's still unacceptable to ship damaged products.

Here are the brand new chairs they WONT return !!! We even said a gift card would be acceptable
Paul W.

Have been having the worst experience at Target Cupertino . They won't return 2 chairs we bought from Target Online 5 WEEKS ago . They are of poor quality and the wood hits you right in the middle of the back . They DO NOT honor customer service even though their sign says 90 Days ! Thieves ! And they NEVER answer the Phones and they Never have the General Manager call us . THEY OWE us $300 . The General Manager Tran does not care about his customers . His employees top to bottom accel in POOR customer service . We are fighting them through VISA because of the fraud ! This has been going on 2 Months

Do they have employees anymore?

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15 years ago

Who doesn't like Target? This one is in the right district lines to still provide you with free plastic bags!

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14 years ago

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9 years ago

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16 years ago

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7 years ago

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17 years ago

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9 years ago

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7 years ago

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17 years ago

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15 years ago

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13 years ago

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15 years ago

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8 years ago

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9 years ago

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7 years ago

Zero shoes for men, zero employees who are even willing to help. Go somewhere else for your goods, target isn't even cheap anymore.

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9 years ago

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9 years ago

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6 years ago

Been here many times. Great store. Recently one team member went above and beyond to get what I was looking for.

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8 years ago

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7 years ago

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Page 6 of 10

Target Reviews in Other Languages

Ask the Community - Target

Is the new door near the order pickup station open for pickup or still under construction?

Yes order pickup is open.

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Review Highlights - Target

“LOVED cashier clarissaso nice and super helpful, and honestly one of the best baristas they have in their starbucks.”

Mentioned in 4 reviews

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Huge Selection of high quality furnishings and some pretty good prices when they have a big weekend…read moresale. Surprisingly good service with EXCELLENT delivery too! For years we have been searching for a good set of dining chairs to replace the worn ones at our dining table. It's a bit like the story of the three bears - quality varied greatly from place to place, either quality was too low or prices too high, or the style just didn't work wherever we went. Then one day, we happened to find the time and purely on happenstance on our morning walk, we wandered on in here to find a set of chairs that matched our existing table at a price that seemed quite reasonable after discount. Our shopping experience was low key.. we wandered in, looked all around for maybe 15-20 minutes and once we found what we liked, we actually had to flag down a salesperson to initiate the transaction. We never felt pressured at all during the whole time. The Delivery - PRO TIP WARNING: As Murphy's Law dictates, I happened to mistakenly schedule the furniture delivery on a day and time that I would not be home. That would not be a problem, except that to reschedule a delivery, there is a $49 surcharge once scheduled.. However, I called the delivery center to explain my situation, and the delivery came early on the scheduled day BEFORE I had to leave for my other appointment. BRAVO! Overall - 4.5 stars - a half star off for the mandatory penalty charge to reschedule a delivery. Again, they made every effort to show up early ahead of my other time commitment and like in the Olympics, they PLANTED the landing! And oh yes, the dining new chairs are wonderful! - and guess what, the chairs REALLY are made in Denmark.. works for me!

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Anthony & his dad at Furniture Discounters are great! I got the lowest price on the Lexicon…read moreMcCafferty couch I was looking at -- it retails for nearly 2x at other places when compared to their price. I was worried about getting furniture delivered downtown, as I live right across the street from San Jose City Hall, but they showed up early, got it to the 9th floor, and installed it smooth as silk, and they did it all within 20 minutes. Seriously, the guy is a pro. I had a really good experience with them, and would buy from them again! They have a smaller selection but everything they sell is cheaper than other places, so if you're looking to save some money, I would check in every so often to see what their stock is.

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Target - deptstores - Updated October 2026

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