Odin is very sweet and this store has a wonderful selection of wallets to belts to handbags and…read moreother beautiful leather items. They even have fresh leather in the back to make your dream product. The service is very southern and beautiful. When you walk in it smells like leather and the products look freshly made. Very beautiful selection of scents and other leather goods.

I placed an order several weeks before needing the item. Only learned the day before I needed to…read morepick it up that they didn't have the leather to produce the item. Worst customer service I've ever dealt with in a long time. As a follow-up, I went in to get my $250 refund (receipt posted) and explained how disappointed I was given the present is for my business partner's birthday in 2 days. The response was " well, things happen for a reason and we have plenty of other work". I truly appreciate local businesses but this place is absolutely terrible.

Quality workmanship. Great communication and response time. Purchased as a gift and was not…read moredisappointed. Will return again.

I needed a leather seat for a rocking chair I was restoring and Margaret was able to make one for…read moreme from a picture I sent to her. Got it quickly in the mail and it looked great. Thank you so much. Will definitely use again in future projects.

I booked an appointment to get my shinola watch serviced because it needed a new battery and I was…read moreexcited to bring it into the store rather than going to a watch repair shop. I was disappointed to find out that they didn't have someone on site to fix my battery. Instead, they would have to ship it to Michigan and then send it back to me with a turnaround time of 1.5 weeks. Since I didn't want to go that route, I asked them for recommendations nearby. The gentlemen working there was nice and gave me a place that I went to and it worked out. For a place that sells watches, they definitely should have a person that can make repairs on the spot.

They really go above and beyond when it comes to customer service…read more I've gotten notebooks from here as gifts and they package then nicely even though I was there with the person purchasing it. Most recently, I purchased a notebook for someone's birthday with they first name since it's only 3 letters. I told the person there that this was a gift and they wrapped it up so nicely. I shipped the gift to the recipient. They were amazed at how beautifully it was wrapped and the notebook with his name. He ended up using the notebook in his music video.

Did a poor job. I'm used to getting my shoes fixed at the leather spa in NYC and this is no…read morecomparison. The work was rushed and sloppy. Glue got on my boots from them replacing the heel and he offered no solution. You pay before they even do the solution so of course there's no discount or some kind of resolution to the poor work they did. I was excited to go here because of the reviews but disappointed in the service I received

This place was recommended by a friend and absolutely delivered. They saved my favorite shoes, ones…read morethat you can't replace since they just don't make that quality any more - and for a small fraction of the cost of replacing them. I'm very thankful. Five stars!

My ankle boots needed to be fixed the rubber part of the heels. The owner(?) was very friendly and…read morefixed them beautifully!

I can definitely say that I'm happy with the service provided by Plano Shoe Repair. I brought in a…read morepair of Christian Louboutin's to have the soles protected. As you can see from the photos, you can barely see the sole protectors which is exactly what I wanted. Thank you Plano Shoe Repair

I love lucchese, but my boots have an imperfection…read more I have several pairs of luccheses.

Walked in and was promptly greeted and offered water. Staff were all friendly, helpful, and I was…read morein and out in no time! Love their boots!

I recently moved to the neighborhood and ya know first things first, wait for your moving truck to…read morearrive, unpack, get your home in order then new BOOTS! The moment I had myself in order it was time to pay Tecovas a visit. We arrived early Saturday. The gals that work here are the absolute cutest and most helpful. I tried on several different pairs. Enjoyed a yummy bourbon neat with a sparkling water as I shopped. Bestie waited for me, I told him he needed boots but he didn't try anything on. So many cute pairs here! I opted for a limited edition for now since I can come back for several others that are year round. We did the cutest branding on them with my initials and horseshoes. I love them!!! The store does regular boot shine and has a very impressive collection of goods that you'll be hard pressed to pass up. I love my Lucchese's and have a ton of boots from all makers, what I'll say about Tecovas is they feel unpretentious (in the best way!) which I love, and are a very nice price point. Can't wait to return! Highly recommend!!!

Sooooooo ! Let me tell you I ALMOST thought for one minute that I was the wrong color for this…read morestore since I was passed up by multiple employees as if I was invisible ! Then Tyler walked up in this pleasantly welcoming tone to ask if I needed assistance AND JUST LIKE THAT I'MA BOOT GAL ! I'll come back . This is my boot store as long as Tyler is there ...

This review is years overdue, and I sincerely apologize for that. I brought a pair of leather…read moreClarks to the shop, and he had to rebuild them almost from scratch. I had lost hope that they could be fixed! Not only were the shoes absolutely beautiful when I picked them up, but the quality was far superior to the shoes even if they had been brand new from the factory-- they absolutely glowed! Incredible attention to detail, unparalleled level of craftsmanship, and wonderful overall beauty in the care he took repairing these shoes. Highly recommend!

This is my "go to" place for shoe and purse repair. Superior work and customer service every time!…read moreIsya, the owner, is an absolute gem and takes great pride in his work. There is a wonderful old world charm about his shop and the skills he has is a dying art. It's definitely worth the drive and time to have quality repairs done. I have been taking my shoes and boots to be fixed here for at over 17+ years and absolutely love it. Superior craftsmanship and great attention to detail. Several times the work was done sooner than expected. I have also had several purses fixed with great results. I highly recommend Isya and his Elegant Shoe Repair to everyone in the area.

Interesting place. I stopped by after driving past the place for years and was hoping they had a…read moreleather repair kit for a rip in my car seat. Well they don't offer that kind of stuff. What they do offer is leather for making belts and adding logos and names on leather belts and anything else leather. It's the random crap that you would find in Canton. It's not my cup of tea, but interesting to see and the guy that worked there seemed to know a decent amount about leather. If you're into that "old folk" hobby lobby type stuff then this is probably a place you would appreciate.

This location is permanently closed. Should have been noted on here I traveled quite a way to get…read morehere.

I have been to the store numerous times, the staff are very knowledgeable and helpful and deciding…read morewhich watch was meant for me. I even bought a watch online and they helped me size it at the store. I've worked with Samantha, my favorite! She takes the time to send a very thoughtful thank you card to my address after my purchases. 10 stars! Aside from the store, Shinolah is a true American brand... imported from Detroit. When the country gave up on Detroit, Shinolah rose from the rubble. My wrists only wear Shinolah.

Leather Goods Store…read more I came in here last night to look for a birthday gift and found a wallet I thought would be perfect. I called this morning and asked the lady if they could wrap it up for me as a birthday gift and she said of course. I came in at 4pm and everyone is incredibly nice in that store. The gift was perfectly wrapped and they had one out for me to look at as well. Super fast and easy check out. Incredibly friendly staff, excellent products, and will be back to shop for more for sure.