Did a poor job. I'm used to getting my shoes fixed at the leather spa in NYC and this is no…read morecomparison. The work was rushed and sloppy. Glue got on my boots from them replacing the heel and he offered no solution. You pay before they even do the solution so of course there's no discount or some kind of resolution to the poor work they did. I was excited to go here because of the reviews but disappointed in the service I received

This place was recommended by a friend and absolutely delivered. They saved my favorite shoes, ones…read morethat you can't replace since they just don't make that quality any more - and for a small fraction of the cost of replacing them. I'm very thankful. Five stars!

I booked an appointment to get my shinola watch serviced because it needed a new battery and I was…read moreexcited to bring it into the store rather than going to a watch repair shop. I was disappointed to find out that they didn't have someone on site to fix my battery. Instead, they would have to ship it to Michigan and then send it back to me with a turnaround time of 1.5 weeks. Since I didn't want to go that route, I asked them for recommendations nearby. The gentlemen working there was nice and gave me a place that I went to and it worked out. For a place that sells watches, they definitely should have a person that can make repairs on the spot.

They really go above and beyond when it comes to customer service…read more I've gotten notebooks from here as gifts and they package then nicely even though I was there with the person purchasing it. Most recently, I purchased a notebook for someone's birthday with they first name since it's only 3 letters. I told the person there that this was a gift and they wrapped it up so nicely. I shipped the gift to the recipient. They were amazed at how beautifully it was wrapped and the notebook with his name. He ended up using the notebook in his music video.

My ankle boots needed to be fixed the rubber part of the heels. The owner(?) was very friendly and…read morefixed them beautifully!

I can definitely say that I'm happy with the service provided by Plano Shoe Repair. I brought in a…read morepair of Christian Louboutin's to have the soles protected. As you can see from the photos, you can barely see the sole protectors which is exactly what I wanted. Thank you Plano Shoe Repair

Midnight did a fantastic job on my 2001 E46 330i. The headliner material is great and better than…read morethe original. Quality of the workmanship and turnaround time was fantastic. They did the entire headliner and the pricing was fair. Usually these older German cars give others trouble but the color matching and again, the workmanship was great. Highly recommend.

They provided great service and price and did exactly what they promised when. Would recommend…read morethem!!

We got this recliner from my in-laws some years ago. It's a really well built Lane recliner. But…read moreit's old and has seen better days. We've been talking for a few years about getting it restored. Upholsterers say, "You'd be better off just buying a new one" but we couldn't find one we liked. Arnold, his Dad, and their upholsterers REBUILT our chair and recovered it, mostly in leather. The patterned fabric covers the back too. And they repaired the mechanicals and re-finished the legs. We had agreed that if one hide wasn't enough to cover everything that we would use that fabric for the back and the WINGS on the sides. When they came back and said that still wasn't going to be enough and recommended the sides under the arms, I balked at first. I said the fabric was supposed to be an ACCENT if we HAD to. I felt like this was too much. 1/2 the chair was now fabric. But it was going to add ~$300 for a 2nd hide and my wife thought it would be OK so I relented. I'm glad I did. I don't think this is too much.   It IS as comfy as we had hoped. The mechanism is like silk. It feels good. It SMELLS good. Probably good for another 30 years!

I brought them one chair to be re caned, the bottom and back. He said it would be $650 for bottom…read morecaning and $650 top caning. $1300 for one chair. I've never paid more than $250 for one chair to be redone. Total scam.

My couch look brand new! Not only did Francisco do a fabulous job, he was timely and easy to work…read morewith. My pups approve as well!

Quality of work was excellent, just had a few hiccups throughout the process that prevented me from…read moregiving five stars. I had some tears in my car's leather seats so I had this company perform the repairs. Fransisco comes to your house, picks up the seat cushions (he takes them out himself) and then returns them and reinstalls them. First the pros: the repairs are like it never even happened (see attached photos). It is convenient that he comes to your house, you don't have to take it to a shop. Fransisco is very reasonable with price and is very easy to work with. Cons: He was late in when he came to pick up the seats. The window was 11-3 and he showed up at 4. Had I known he was running late I would've been able to do some things as opposed to waiting at the house for him. When he did show up he couldn't take one of my seats because his van was too full, so he had to come back the following day anyway. When removing a seat Fransico broke a bracket cover, but was very ok with deducting the replacement cost ($20) from the bill. He also flipped a bolt around with the seat belt, causing the belt to twist and be uncomfortable to use. He fixed all these things, but it would have been nice if they hadn't needed fixing in the first place. Thus the deduction of a star.

I walked in the store and was not greeted or acknowledged. Furthermore I came on behalf of my job…read more I had a boot voucher and they accepted it... until I picked my boot and the system mysteriously was not working. Another employee from the same company I work for came in the next day and didn't have any issues or complications. I wonder what the defying variable was. 0/10 don't recommend. Terrible experience.

Have bought shoes here before and came back to buy another pair. Bought them but they needed to be…read moreshipped from Oklahoma. I came by 8 minutes before close on a Monday to simply ask if they were in or not. However, they wouldn't answer a phone call or our presence at the front door. Now I'll be returning my shoes before I get them and my business will be completely lost to them. I do hope the 8 minutes saved on closing was worth the lost business. Also they have a child in the front just staring and running up to the door taunting us. Anyways hope someone can learn from this and find a better store to shop at!

Expert shoe and handbag repair. Family owned since 1960…read more Located in beautiful Highland Park Village -Fine gifts shop -Friendly personnel -Fast turn-around time Address: 62 Highland Park Village Highland Park, TX 75205 Ph 214-521-1070 Hours: M-F 10:00 am to 6:00 pm Sat 10:00 am to 4:00 pm Highly recommended!

Professional, long standing shoe & bag repair. Cute gift shop. Great upscale mall to enjoy a day of…read moreshopping and dining.

AmazingGuys help you from the start to finish well-dressed.Heck of a shop got my suit out in 1…read moreday.Tailored phenomenal

Just amazing service. It's always busy but worth taking the time to wait. It's my go to for…read moreanything I need altered. Her took a cheap suit I got on a clearance sale and fitted it to me like it was custom made.