I called in a panic to get something embroidered at the last minute for my son's Halloween costume…read moreand she was the only person (out of many businesses) that said she would work with me. I needed a small job done in a week and had no idea how difficult it was going to be to have that done. The owner was so sweet to work with and did a FANTASTIC job. I will use and recommend them to anyone that needs embroidering or screen printing. I live in the Park Cities and it was WELL WORTH the drive! They're great!

From the owner: I am blessed to stitch everyday since 1987.read more

I 100% rely on these ladies to handle my most complex projects. Turn around time is around 2-3…read moreweeks for my complex (sometimes needing a doubble loop treatment) which is wonderful. Proofs sent by email are very detailed and save time. Prices are quite good as well.

I got my NorthFace jacket for work embroidered here with my nursing credentials and pink and blue…read morebaby feet to symbolize the babies I work with... love love love my jacket! It's super cute and they had it done in about a week! So many fonts and very affordable. Will be back for more soon :)

Nice people, good prices. I went here to have 2 sweatshirts…read moremonograms.

Ok. Now I am not a seamstress, nor am I crafty! But let me tell you, Tim is a MASTER and his…read morecompany will NOT let you down. Long story short, had a total crap job done on my lab coat at another business here in the Dallas area and needed it ASAP! I called Tim and he was able to get it done the same day!!! I didn't care about the cost. Needless to say I was shocked. I LOVE TIM and An's Embroidery. Easy to get to, excellent customer service and great work! Would highly recommend and will definitely be back! Thanks Tim!

My pants needed to be altered by shortening the length (short girl problems) and I was in no rush…read moreto get it done. I came in here for the first time and they are so polite and friendly! The fitting was super quick and you're in and out within 10 minutes at most. The prices are extremely reasonable and my pants were ready to be picked up two days later. They are so fast. I would definitely come here again because this is one of the most pleasant and professional times I've had something altered!

Unfortunately if you have skin issues from fragrance- BEWARE! The smell was so potent my fiance had…read moreto take it somewhere else to clean again. We brought in 2 items, one quilt and one thicker blanket. I even specified with the (2) gentleman who were there when I dropped it off that I have skin sensitivities and not to use any fragrance. They assured me they did not use any fragrance. When I called in for a refund for only one item (I was trying to be polite and allow them their "profit" for the other quilt). $95.00 was for two items. A machine washable thicker blanket and a thinner quilt. I am very disappointed that they would not refund (1) item given we will have to go somewhere else to get this washed properly. I spoke with the owner & he was unwilling to refund me for their mistake. That is very unprofessional and sad. Management please do better.

I had a very disappointing and concerning experience with this business. When my mom went to pick…read moreup my line jacket, we discovered the customization was completely wrong. The lettering was extremely small (about the width of a finger), and the number placement was the size of my palm, positioned high on the shoulder blades and much smaller than expected. This was especially frustrating because the jacket already had existing custom elements. When my mom tried to take a photo of the jacket to document the issue, the owner snatched it out of her hands. The situation escalated to the point where she had to call the police, and a report was filed. The owner also refused to cooperate, stating he was closing and would not wait to resolve the issue with police. There were also multiple issues prior to pickup. The price changed three different times even though my order never changed. The owner later admitted he did not have the correct size for the lettering but proceeded anyway, which resulted in a ruined jacket. Eventually, I was reimbursed for the jacket only, not including prior customizatioafter an hour , but only after significant back-and-forth. Overall, while the stitching quality may be decent for smaller items like purses, t-shirts, or pillows, this experience showed a serious lack of professionalism, accountability, and customer service. I would not recommend this business for more detailed or important custom work.

I stopped in here with a project of 32 napkins needing monograms and 3 custom handkerchiefs. I was…read moregreeted and served very politely-which was a change from other shops in the area who treated me like I was a nuisance because of my two week timeline. Both gentlemen were courteous and even created a design for me that wasn't 'in the book'. Their prices were the best of all 10 places I had contacted and they actually were able to turn my order around by the next evening!! I give these guys 5 stars and would not hesitate to recommend them to anyone.

The quality of their embroidery is awful!!! Kathy is not a very nice woman. Very run down place,…read moreit stinks when you walk in and their parking lot is filthy. I drove over a glass bottle in the parking lot. I will never go to that place again.

Very disappointed with Kathy Novosad. From the moment I met her; her attitude was demeaning and…read moreuncooperative. Any question I would ask her, the answers were as if she did not want to help me. I know we are a small company and I may not be ordering a million dollars worth of product. But I still am a customer and I going to pay for any service. I ended up getting my order placed and I have kept my cool long enough. Kathy said it would take 2 weeks. We are I. Week 4, I called to check on product as she never called. They already charged me mind you, and she said I never approved the logo so that's why it's not complete. I have email proof that I replied and approved the logo with in the hour of them asking if I like and approve the logo. Now she says it will take another 2 weeks. Very disappointed. I paid them to create a pdf of my logo. Either I keep doing business with Kathy and her bad attitude or I go elsewhere and pay again for pdf on my logo. Oh well. Just venting I guess!!

Great turnaround time and very good prices compared to other places. We use him for all of our…read morepolos for our staff. Easy to work with. Everyone dissing this small business owner's accent is very wrong and should be ashamed. It's not his fault he has an accent. He's an older Asian gentleman that is polite and gets the job done.

Terrible quality of work. Poor customer service. Lack of any type of communication. Monogram was…read morecompletely off-center and owner acted irritated with ME.

Bloom was able to fix a jacket that was embroidered with the wrong color from a different company…read more It was a very important jacket that could not be replaced. It turned out beautifully. I am so grateful. Fair price for the work that needed to be done.

Great and efficient service. The worker at the front showed me my design with various font options…read moreand made sure I was comfortable with everything before I left. I'd recommend this place to all my friends and will definitely be coming back to get more things embroidered!

What bride doesn't want everything customized! I've used…read morethis company twice, and each time I was beyond happy with the results. They have hundreds of threads to choose from, so you're almost guaranteed to find what you need. Turnaround is quick, and communication was clear. Also, you can pay a rush fee if you need items sooner than quoted. I highly recommend Bates!

Erica @ Bates Embroidery helped me create an Amazing look for my tennis logo. She takes the…read morenecessary time to ensure that the colors worked on each shirt. Thanks Erica!!!

Good place to get to get vinyl from T-shirt supplies and DIY stuff. Staff is pretty friendly and…read morehelpful easy to locate plenty of parking. They usually have everything that you need.

It had a really nice selection, and the prices were great! They were out of several colors. There…read morewasn't much assistance, but they were busy the ENTIRE time. Overall, it was a pretty good experience.