I 100% rely on these ladies to handle my most complex projects. Turn around time is around 2-3…read moreweeks for my complex (sometimes needing a doubble loop treatment) which is wonderful. Proofs sent by email are very detailed and save time. Prices are quite good as well.

I got my NorthFace jacket for work embroidered here with my nursing credentials and pink and blue…read morebaby feet to symbolize the babies I work with... love love love my jacket! It's super cute and they had it done in about a week! So many fonts and very affordable. Will be back for more soon :)

Nice people, good prices. I went here to have 2 sweatshirts…read moremonograms.

Ok. Now I am not a seamstress, nor am I crafty! But let me tell you, Tim is a MASTER and his…read morecompany will NOT let you down. Long story short, had a total crap job done on my lab coat at another business here in the Dallas area and needed it ASAP! I called Tim and he was able to get it done the same day!!! I didn't care about the cost. Needless to say I was shocked. I LOVE TIM and An's Embroidery. Easy to get to, excellent customer service and great work! Would highly recommend and will definitely be back! Thanks Tim!

I'm giving 5 stars based on my first visit. My 2nd visit alone, would have been 2 stars but I ended…read moreup going to another cleaners as I explain below. My first visit began with me calling them because the previous night I had inadvertently left a pen in my suit jacket pocket and it leaked on the fabric. Unlike another dry cleaner who spent the whole call telling me how they can't guarantee anything & how they're unsure if they can get out the stain - this cleaner told me immediately to soak the stain in water and bring it as soon as I can; he even added that if the stain doesn't come out; there will be no charge. I thought that was a nice touch as the suit has no use to me with a giant stain that can't be removed. Flash forward, they successfully removed the stain!! I was happy to pay full price (I would say they have higher than average prices here). Then, I called today to see if I could bring in like 10 dress shirts that have random stains on them - and what would be the price & if there is any discount if they can't remove the stain.....the answer was basically $5/shirt, no discount or guarantee, and kind of an explanation of how their process works. Such a stark contrast to the last experience. I may bring some of the shirts I like more here since I know at least they have some kind of strong process to remove stains - even though it may be a complete waste if they can't get the stains out; for some of the shirts it's worth it. I wish I could find a dry cleaners that would patiently explain how they try to remove the stain (for example, is it before you put it in the machine and what makes the person decide between laundering & dry cleaning if I make it staff's choice....) & bonus if they would stand behind their work if they can't remove a stain, offering some sort of discount. Alas, the search continues.....

I have used this cleaner twice now, mostly because I live in the neighborhood, and I have been very…read morepleased. The pricing is very reasonable, the man who works here is very kind and takes time to ask questions. I brought my wedding suit here after the ceremony and he did a great job of getting it back to new!

I had a very disappointing and concerning experience with this business. When my mom went to pick…read moreup my line jacket, we discovered the customization was completely wrong. The lettering was extremely small (about the width of a finger), and the number placement was the size of my palm, positioned high on the shoulder blades and much smaller than expected. This was especially frustrating because the jacket already had existing custom elements. When my mom tried to take a photo of the jacket to document the issue, the owner snatched it out of her hands. The situation escalated to the point where she had to call the police, and a report was filed. The owner also refused to cooperate, stating he was closing and would not wait to resolve the issue with police. There were also multiple issues prior to pickup. The price changed three different times even though my order never changed. The owner later admitted he did not have the correct size for the lettering but proceeded anyway, which resulted in a ruined jacket. Eventually, I was reimbursed for the jacket only, not including prior customizatioafter an hour , but only after significant back-and-forth. Overall, while the stitching quality may be decent for smaller items like purses, t-shirts, or pillows, this experience showed a serious lack of professionalism, accountability, and customer service. I would not recommend this business for more detailed or important custom work.

I stopped in here with a project of 32 napkins needing monograms and 3 custom handkerchiefs. I was…read moregreeted and served very politely-which was a change from other shops in the area who treated me like I was a nuisance because of my two week timeline. Both gentlemen were courteous and even created a design for me that wasn't 'in the book'. Their prices were the best of all 10 places I had contacted and they actually were able to turn my order around by the next evening!! I give these guys 5 stars and would not hesitate to recommend them to anyone.

The quality of their embroidery is awful!!! Kathy is not a very nice woman. Very run down place,…read moreit stinks when you walk in and their parking lot is filthy. I drove over a glass bottle in the parking lot. I will never go to that place again.

Very disappointed with Kathy Novosad. From the moment I met her; her attitude was demeaning and…read moreuncooperative. Any question I would ask her, the answers were as if she did not want to help me. I know we are a small company and I may not be ordering a million dollars worth of product. But I still am a customer and I going to pay for any service. I ended up getting my order placed and I have kept my cool long enough. Kathy said it would take 2 weeks. We are I. Week 4, I called to check on product as she never called. They already charged me mind you, and she said I never approved the logo so that's why it's not complete. I have email proof that I replied and approved the logo with in the hour of them asking if I like and approve the logo. Now she says it will take another 2 weeks. Very disappointed. I paid them to create a pdf of my logo. Either I keep doing business with Kathy and her bad attitude or I go elsewhere and pay again for pdf on my logo. Oh well. Just venting I guess!!

I brought 2 canvas bags to get monogrammed. When I picked up the bags, one of the bags did not…read morecenter the monogram. And the other bag one of the letters was higher than the other two letters. Alice, one of the owners shrugged it off, said sometimes this happens. Made excuses about thw monogram machine does this sometimes. No apology, nada. When I got home I looked at the bags again and it was just unacceptable, plus I'm giving these for graduation gifts. I called back, tried to speak to the husband who wasn't there at the time so spoke to Alice. I told her I had brought about 20 of these bags to the previous owners of the store and never had any sloppy issues like this. She said "well sounds like you're not happy with our monogramming services so you should find somewhere else to go" and hung up on me! Terrible monogramming and worse customer service!

We decided to elope and my mother had the most beautiful bouquet ribbon and pocket squares…read moreembroidered with the name of a cherished family member who we lost. Super fast turn-around time and wonderful work!

Bloom was able to fix a jacket that was embroidered with the wrong color from a different company…read more It was a very important jacket that could not be replaced. It turned out beautifully. I am so grateful. Fair price for the work that needed to be done.

Great and efficient service. The worker at the front showed me my design with various font options…read moreand made sure I was comfortable with everything before I left. I'd recommend this place to all my friends and will definitely be coming back to get more things embroidered!