AmazingGuys help you from the start to finish well-dressed.Heck of a shop got my suit out in 1…read moreday.Tailored phenomenal

Just amazing service. It's always busy but worth taking the time to wait. It's my go to for…read moreanything I need altered. Her took a cheap suit I got on a clearance sale and fitted it to me like it was custom made.

Amazing customer service! Dre in particular handled everything very well with efficiency and care…read more Great location!

I've been to this store several times post-COVID and have always enjoyed great service -- until…read moretoday. There were three guys (customer reps apparently) that were talking among themselves and at no point did they come over and ask if I needed any help. I was in the store for 15 minutes trying to find different types of dress shirt fits - one customer rep walked right past me without making eye contact. I will never do business with this store again.

Left 35 minutes after our appointment time, after numerous "just a couple more minutes" lies while…read morethey wore working with another customer. Got a call 45 minutes after our start time; what's even the point of an appointment system with that kind of wait?

Jayden was a terrible rep for this store. Condescending, rude, not even a smile or acknowledgement…read morewhat so ever. Everyone else in this store was wonderful and the suit is great! Jayden though left a sour taste in my mouth about this place. I would suggest you recommend anyone other than Jayden to assist with your purchase.

Great afternoon experience shopping, chatting and buying some fine sports coat and pants…read morecombinations. An independent clothier, it doesn't get any better than this boutique. A relaxed shopping environment. We didn't want to leave!! Tom and Toni

My husband only comes here for his suits! Amazing quality, priced pretty decently, and they have a…read morevery unique collection! The store owner is so sweet and knows his suits!

I experienced a great suit purchase and the process was so wonderful the staff and the wonderful…read morefamily feel was on point. I needed this great group of gentlemen that make shopping so easy ! Mr. Terry and Mr. Bobby were so executive, fashionable and dressed like they were business moguls. The call that my suit was tailored and ready was so perfect and well done. Thank you ISW of Texas and making my first suit buy awesome. This is the best state on planet earth! 20 stars of Highly recommended services ....I definitely Will be using this Location in the future for my businesses and bringing my crew for future outfitting endeavors.

My experience in detail 1. I'd gone to purchase the whole…read moretuxedo outfit - jacket, pants, shirt, shoes, bowtie. 2. The sales advisor was professional. He provided options and I was pleased with the suit. They don't allow you to try on a shirt, so he provided one to me to try at home. The pants needed adjustment so he measured for the changes. There were four weeks to the event and he requested three weeks. 3. We came back after three weeks and the pants didn't fit. They were too loose, and too short. He asked for two days to adjust again. 4. We went back two days later, and the pants had not been adjusted. They asked for another day. 5. We went back the next day, and the pants had not been adjusted. By then we were three days from the wedding. The manager or owner then told the Sales agent to return our adjustment money and we needed to solve the issue on our own. 6. We, desperately, went to "The Best Tailor House" in Stonebriar Mall." Within 15 minutes, they'd measured and made the changes. It was flawless. We also found out that "The Best Tailor House" sold Tuxedo's ans shoes and were even cheaper. 7. What I learned is that having a tailor matters, and customer commitment matters. On both of these ISW Meanswear falls short. In terms of choice they're quite good, but I question that value of they can't get the product in time, and when they run out of time, they essentially ask you to solev the issue on your own. Next time I'll go directly to "The Best Tailor House" and skip the unecessary trips and frustration.

We have been Brooks Brother's customers for 40 years+. Every suit in my husband's closet is from…read moreBB. Our son went into the Plano, TX store to get measured for a suit we were buying for him locally, because we live 400 miles away. This is for a wedding. They refused to measure him because he was not buying the suit in that store. There are no longer any regular Brooks Brother's stores where we live, they have all closed. I gather they were cordial to him, but refused to help. All I can say is Wow. Pathetic. I realize many stores are now forced to compete with their on-line business & the outlet business under the same brand, although I am not sure this is true for BB. However, refusing to help someone with something as basic as this. The guy at the outlet store (all that is available to us now) couldn't have been more professional and helpful. The employees at the Plano store denigrated the outlet stores, said they didn't know what they were doing. Customer Service is what separates the men from the boys. Plano needs to learn about it before they are the next BB store to close.

I have worn Brooks Brothers since I was a small boy. My family's relationship with BB dates back…read moreover one hundred years. Yes, there have been some up's and downs over the years, but all in all the new owners seem to be doing well. The problem and it is a substantial one, is the staff and management of the Willow Bend store In Plano. Upon entering the store you are first treated as if you are a potential thief before you are treated as a customer. Browsing is an uncomfortable experience with staff peeking around corners and positioning themselves so they can watch you in the mirrors. I am well aware that shrink is substantial problem across the retail spectrum but at this particular store the vibe is irritatingly oppressive.

The customer service of this store is unreal. I have never had a bad experience at 5.11 and always…read morehave a great time shopping. They have awesome sales, the patch of the month and other patches that are constantly updated. I pass by just to pick up patches from time to time. Their women's clothes is so high quality. I love wearing their stuff.

2016 was my first visit when store opened. Most of items are out of my price range but they have…read more20-40% discount during Black Friday weekend Nov 2022 so I came back. Sales staff very helpful including the Marine veteran (OooRah!) to help me find trousers best for me. I bought one pair and will get a couple more now.

If you're looking for stylish this may be your place. If you're looking for tasteful, maybe not…read more Definitely the place to go if you want a purple velvet tuxedo.

My fiance and I had made an appointment with them to go suit shopping for our wedding. As soon as…read morewe met Antonio, we knew this was the perfect place! Antonio really went above and beyond to make us feel like family and provide the best experience I could have ever imagined! We ended up getting a custom suit designed and it was the best decision we made for our wedding. The entire process was flawless and the suit turned out SPECTACULAR! It is such high quality and tailored to fit my finace just perfect! I can't thank Antonio enough for the suit, custom accessories, and the beyond perfection customer service he has provided throughout this journey to take such a stress off me right before the wedding! I wouldn't go anywhere else for a suit!