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    Bates Embroidery

    4.4 (13 reviews)
    Closed 8:00 am - 5:00 pm

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    Response time

    1 day

    Response rate

    100%

    Services - Bates Embroidery

    Clothing printing

    Sign screen printing

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    Photo of Paul R.
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    8 years ago

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    6 years ago

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    7 years ago

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    Photo of Carol B.
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    5 years ago

    Bates Embroidery has been great to work with. They have fair pricing, fast turnaround, and a quality product.

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    8 years ago

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    Photo of Julie S.
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    7 years ago

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    11 years ago

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    8 years ago

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    6 years ago

    I had some towels embroidered by Bates and they did a great job. Very good customer service.

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    Photo of Alen C.
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    8 years ago

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    Eric B.

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    Photo of Brussel S.
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    9 years ago

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    Eric B.

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    8 years ago

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    Ask the Community - Bates Embroidery

    Review Highlights - Bates Embroidery

    We are starting up an online company soon and hope to use Eric and his team again for our promotional merchandise.

    Mentioned in 5 reviews

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    Embroidery Mart

    Embroidery Mart

    4.2
    (5 reviews)

    I had a very disappointing and concerning experience with this business. When my mom went to pick…read moreup my line jacket, we discovered the customization was completely wrong. The lettering was extremely small (about the width of a finger), and the number placement was the size of my palm, positioned high on the shoulder blades and much smaller than expected. This was especially frustrating because the jacket already had existing custom elements. When my mom tried to take a photo of the jacket to document the issue, the owner snatched it out of her hands. The situation escalated to the point where she had to call the police, and a report was filed. The owner also refused to cooperate, stating he was closing and would not wait to resolve the issue with police. There were also multiple issues prior to pickup. The price changed three different times even though my order never changed. The owner later admitted he did not have the correct size for the lettering but proceeded anyway, which resulted in a ruined jacket. Eventually, I was reimbursed for the jacket only, not including prior customizatioafter an hour , but only after significant back-and-forth. Overall, while the stitching quality may be decent for smaller items like purses, t-shirts, or pillows, this experience showed a serious lack of professionalism, accountability, and customer service. I would not recommend this business for more detailed or important custom work.

    I stopped in here with a project of 32 napkins needing monograms and 3 custom handkerchiefs. I was…read moregreeted and served very politely-which was a change from other shops in the area who treated me like I was a nuisance because of my two week timeline. Both gentlemen were courteous and even created a design for me that wasn't 'in the book'. Their prices were the best of all 10 places I had contacted and they actually were able to turn my order around by the next evening!! I give these guys 5 stars and would not hesitate to recommend them to anyone.

    Bates Embroidery - sportswear - Updated July 2026

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