This place is awesome and makes custom suits for you based on measurements and your preferences on…read morecolor/material, stitching, lapels, pleats, vest style and other variables. The very definition of tailor-made and custom-made or a bespoke suit service. Bradley was also very helpful and attentive. Value also excellent because each suit is around/under $500 and directly mailed to you - you can also bring them in for alterations. Highly recommended!

I can only speak to the Dallas location at Knox/Henderson. I have probably bought 8 suits, numerous…read moredress shirts and so on over the years. I worked in retail before and the fabrics and workmanship have always been great. The service is nearly as good as what you would get paying for a $3,000-$5,000 suit from a local tailor. The measurements and fitting process is virtually identical, except that they put the measurements into a computer. Yes, made in China and shipped DHL. I have alway received mine within 3 weeks. The big difference is the cost. Even with upgradees to the top fabrics you are usually between $600 and $800. compared to 5x that from a local tailor. Yes. It is busy there, which should tell you something good. I read a comment about someone losing their shipment via DHL and expecting Indochino to cover that. I'd suggest setting up DHL (you get a confirmation when shipped) for signature required if you have any concerns about the security of your delivery drop. That way no signature means you didn't get it. Hope that helps. It has never been an issue. I recommened this to my future son in law getting a suit for the upcoming wedding. White they said the staff person they worked with wasn't the sharpest, they are over the moon with the quality and fit of the suit. (San Antonio location)

I needed tuxedo suspenders on a Friday afternoon. I called ahead and asked if they sold them in…read morethe store - answer "of course". I get to the store and waited patiently for my turn only to be told they do zero sales in store. Fortunately I was able to go to another retailer in time to make the event.

The customer service in store was laughable. I didn't get her name but the woman working the front…read moredesk acted like we were a nuisance when we showed up for our appointment. She didn't say hello when we entered or know the answer to any of our questions (price, sizing options, etc) without consulting the website to find the information to the two basic questions she could answer. Needless to say, my best man tried on a singular jacket and we immediately left. If you're looking for a quality suit / tux rental in Dallas don't waste your time here. Check out generation tux instead because they will actually treat you well.

Came to Suit Supply looking for a custom suit and was lucky enough to work with Christian. This was…read moreeasily one of the best experiences I've had with any stylist. I actually found him based on other Yelp reviews, and he somehow still managed to exceed expectations. He reached out before our appointment to get a sense of what I was looking for, which I really appreciated. Showed up and he already had thoughtful options lined up, which was a huge time saver and showed how prepared he was. Super friendly, sharp, and knows his stuff, but what stood out the most was his balance: great eye for style, gave solid recommendations, but never pushed or came off overbearing. Highly recommend!

I walked in and was picking up a suit for someone else but thought it was a nice spot and wanted to…read morepotentially get my next suit from there. But when I came in, I wasn't even acknowledged by the 3 people at the front and was given weird looks. I said hello and said I was there to pick up a suit for someone and the gentleman didn't even say anything just pointed to the other gentleman at the counter. So I will be not purchasing anything from this store or chain.

The guy that has goth hair was super rude for no reason, please fix this or I won't be back. This…read moreisn't okay you never how bad peoples day has been going, just for an employee that's supposed to be nice and welcoming to just being rude this isn't okay.

over "complimentary vinyl travel bag for suit" even you alter your suits here they still sell you…read morethe complimentary bag , they want $4 on top of the price u paid for them, no matter if you are customer to them . Maybe the tariff affect them bad or what. This location only , the white blonde hair lady are rude if you don't buy full price suit for her commission , no expect to be nice and polite, "I don't care whatsoever , I sell the complimentary bag for $399, pay it or leave" even thought I alter my suit here and back then they out of complimentary bag and I come back few times to check for it and they ar ein back order for it , they end up write down to my receipt that they will give me one when they have it in hands . Today I came back they have it and she look in my receipt and not give me my bag even they should give me back then .

Love the products, fit, and style. Customer service is great. The team at the Dallas Henderson…read morelocation is great. Informative and helpful on fits. I've had to exchange in the past and they are great.

Just some feedback on a store visit…read more.. I visited your Dallas location today. I've never purchased anything from your brand before but I've studied some of your things online and was interested in your offerings. I need a special outfit for a red carpet event in New York where I'm supporting a friend hosting a fashion event. I walked in, told your sales associate why I was visiting (he asked) and he motioned toward the suit section and told me to holler if I wanted to try anything on. After ten ish minutes I found 2 or 3 jackets I wanted to try. I smiled at your associate and asked for help but he turned instead to a new person who had just entered the store... a tall pretty white man on a phone call asking his wife for his suit size. For the next 15 minutes, your associate worked with the other man to find 3 suits and pretended not to see me. I stood there like an idiot until they needed to shop in the section where I was standing and I had to move out of their way so they could continue. I simply walked out of the store when I realized that I was in the way and not wanted as a customer. As a biracial man, it felt like retail racism. I was ignored completely and made to feel in the way. If I owned the brand, I'd want the feedback. It's weird behavior in 2023 and in Dallas.

If i could give 10 stars for customer service, I would give this staff 11 and I'm not exaggerating…read more It is unique to find a high quality pair of jeans at an extremely reasonable price, but their "Buckle Black" line fits the bill. One of the reasons I shop at Buckle is for their extended lengths. I'm tall and need a 36 inseam. This store uniquely offers extended lengths and if they are out of a particular style, they will find it for you. And you'll be treated like a VIP even if you are an occasional (couple of jeans a year) customer like myself. Let's face it. Finding the perfect pair of jeans can be a pain in the a--! Alexis has the most unbelievable patience and after watching me try on 8? pairs of jeans, she brought me two PERFECT pairs. Tonight I went in to pick up an order that I placed online. The jeans and shirt that i ordered didn't work. Probably because I didn't have one of the amazing employees help me out during my late night online shopping excursion. ;) Becca couldn't have been more helpful and sweet. She even offered me her cell phone number to text her anytime to set up an appointment for a focused jean fitting. Andrew, the owner of the store introduced himself and was an absolute gem. Loved them. They truly care about making a customer happy and it shows. Here's a pro tip: download the Buckle App and you can reserve inventory and they will hold it so you can walk in and try on. If you need jeans, shoes or clothes, head to Northpark Buckle. That store epitomizes the way retail should be. Thank you to the staff of Buckle Northpark for the amazing service and product!

I've personally have a had a pleasurable experience dealing with Annie, very welcoming energy is…read morebasically what attracts my repeat business. Itzel is also pretty cool as well could not leave her out...

I was on the hunt for a local tailor and realized Needle King was right in my neighborhood the…read morewhole time. I'd passed by before, but I finally decided to give them a try--and I couldn't be happier that I did! From the moment I walked in, Mr. Hicks provided top-notch service, showcasing professionalism and exceptional attention to detail. He worked his magic on my daughter's gown, making it fit her perfectly and elevating its look to the next level. Seeing her confidence in that gown was priceless! What really impressed me was the value of their services and the completion time. Quality like this at such a reasonable price is rare to find. As a bonus, they also specialize in custom suits for both men and women--because let's face it, nothing beats a perfectly tailored look. I've already visited gain to have my other daughters pants tailored to her body type! Perfect fit! If you're looking for outstanding craftsmanship and personalized service, Needle King is a true gem. I highly recommend! Thanks Needle King!

They have an amazing selection of leather, hardware and tools that we use at OTKLeather.com. Always…read morea friendly face to greet you and help when you need it.

my order arrived almost a month late. when I reached out to Tandy Leather attempting to cancel,…read morethey refused to give me a refund unless they received their item (spool of thread) back to the warehouse. luckily it showed up, but they have very poor customer service and I won't be using them again.