Solid work, excellent turnaround and a true craftsmen of the trade …read more Would recommend to anyone looking to resole and re heel the boots .

I came in with black and brown boots that I've worn pretty much to every renaissance festival and…read morecold winter since maybe 2012 from a(now closed) store called, "Bakers"! I thought all hope was utterly lost until I came to JR's! I came to have both pairs assessed because I was SURE they were far too gone to repair! FEAR NOT-- hope was renewed as he told me he could repair my poor beloved boots. I put half the amount down so he could start and then came back 2 weeks later and they were finished! JR even cleaned the outsides for me really well and conditioned them! I actually didn't even know these boots were real leather, it had been so long and the tag on the inside is literally hanging on by threads. The only reason why I did not put 5 stars is because I had to call and ask about completion and I popped in 2 times to check. That was not a big deal for me because I live so close to the shop. However, if I were further away I could see how it could be an inconvenience. Thank you,JR!!! I wore them throughout the winter and rainy season!

We were helped by Boris, he provided amazing customer service, he went above and beyond to help usread more

I love lucchese, but my boots have an imperfection…read more I have several pairs of luccheses.

I had an ankle strap fastener replaced on a vintage pair of Neiman Marcus heels. The date of…read morecompletion was delayed by a little over a week for an order to be delivered, I was understanding. I received the phone call that my shoes were ready only to get them home and notice an Ivanka Trump stamp on the hardware. I'm unhappy with the outcome. Using Ivanka Trump hardware on vintage Neiman Marcus shoes compromises their original character and value. Please go somewhere where this is understood and respected.

I highly recommend to read bad reviews about this business before choosing shoe repair place…read more Unfortunately I read only good ones! Mistake! Everything people say about having to come multiple times before your order finally ready, them naming one price and then charging a different one and not returning tax, ending up with poor quality job done, and bad customer service is true!! I thought it may be just me disappointed in quality and waste of time but when I read bad reviews it all makes sense now. It's a pattern!! And no apologies were offered or even any efforts of being friendly after three visits to pick up the boots that every time we're not ready! Please go elsewhere with your favorite shoes!!

This review is late and we apologize for that. We purchased several pieces of leather furniture…read morefrom Mitc Lurie and his family. We purchased a motorized leather sectional and sofa. The quality of the furniture is magnificent and the appearance is the best we have ever had. My wife and I are "older" so we needed furniture that would be easy to sit in, and get up. The only thing that surpassed the quality of the furniture is the wonderful interaction with Mitch and his wife. It was a great transaction and every day we sit in our sectional and sofa is a reminder of both Mitch, his family, and the quality of every facet of the furniture. THANK YOU!!

This is a horrible furniture store. Mitch is the owner. In my experience and look at other…read morenegative reviews, he seems to always blame the customer for his product not meeting the standard. I had a bellow in the cushion that I reported immediately and the first thing that I was told by his salesman Carl and Mitch was that I was sitting on the cushion too much compared to the other 2 cushions. Come on, are these guys serious? After a bunch of back in forth, they repair a brand cushion because he refused to replace it. With same piece of furniture, I noticed that there was discoloration on the seam. I was told it was due to friction. Mind you, this sofa is downstairs and it is hardly ever sat on. I told Carl the salesman that this was not the case. He refused to back off on his ridiculous friction claim and sent my a nasty mannered text which I still have. If you have any problems with the furniture, these guys will try to blame the customer. In my strong opinion, this establishment is like a buyer be ware establishment. Both times that I had an issue with their product, they tried to blame me. The cushions that they use in my opinion are garbage. If you buy from them, I recommend swapping them out with better quality ones as soon as you can. I am no whiner though, let's talk the positive. My experiences with Mitch's son have been positive. He appears to be a fine upstanding young man. Additionally, the other sofa that I bought was of a better quality than the one I hardly use downstairs and I use this one everyday. Although the cushions are not great on that one either. They are at best serviceable. That is me being kind. I would give leather sofa a zero if I could, but I cannot because Mitch's son will at least listen to you and not accuse the customer of silly things like sitting in one section of couch that you buy less than 2 months after you buy it. I haven't delt with him much, but I cannot say that I have had any negative experiences with him. Fair is fair.

I recently moved to the neighborhood and ya know first things first, wait for your moving truck to…read morearrive, unpack, get your home in order then new BOOTS! The moment I had myself in order it was time to pay Tecovas a visit. We arrived early Saturday. The gals that work here are the absolute cutest and most helpful. I tried on several different pairs. Enjoyed a yummy bourbon neat with a sparkling water as I shopped. Bestie waited for me, I told him he needed boots but he didn't try anything on. So many cute pairs here! I opted for a limited edition for now since I can come back for several others that are year round. We did the cutest branding on them with my initials and horseshoes. I love them!!! The store does regular boot shine and has a very impressive collection of goods that you'll be hard pressed to pass up. I love my Lucchese's and have a ton of boots from all makers, what I'll say about Tecovas is they feel unpretentious (in the best way!) which I love, and are a very nice price point. Can't wait to return! Highly recommend!!!

Sooooooo ! Let me tell you I ALMOST thought for one minute that I was the wrong color for this…read morestore since I was passed up by multiple employees as if I was invisible ! Then Tyler walked up in this pleasantly welcoming tone to ask if I needed assistance AND JUST LIKE THAT I'MA BOOT GAL ! I'll come back . This is my boot store as long as Tyler is there ...

Great workmanship on multiple items! Chuck is the Best & a super kind gentleman. Fair prices too…read more Highly recommend.

I called this morning about needing a fix for leather couches. Chuck immediately let me know what I…read moreneeded help with (removing cat smells) wasn't his forte but gave me the contact info for another local company that could help. Not often you get that kind of above and beyond service when you aren't paying for it. He will be my first call should I have something that falls in his purview.