Elaine was a wonderful energy and very attentive! I always enjoy coming in here and finding cool stuff. They have a little of everything here with budget friendly prices! read more

This was not my first time going here, as it has been around a long time. The selection is pretty extensive and value varies depending on degree of luxury. The service varies quite a bit as well. I have had very personalized and positive service as well as feeling almost invisible and even the opposite, like I was being stalked. The value is on point, but last time I was there, felt less warm and friendly than before, less welcome to questions and less welcoming in general. Looked like people were stationed not so much to facilitate service but to maintain security, which I guess I understand. Certainly not the vibe I expected or remembered. Distinctly clinical, procedural, like no one was trusted. May have been total lack of music usually playing constantly that amped up the cold and "strictly procedural" process. Still a nice shop, just needs it's vibes returned, post haste! read more

Very rude customer service. I was not acknowledged at all when I was standing by the glass counters to get some assistance for a purchase. The boy at the register didn't even look my way and when I said "sir" he acted like he didn't hear me. I walked around the store to find a helpful employee and when I did she gave me extremely condescending behavior. The boy at the register also "scoffed" in the background. Not a place recommended to waste your time if you want to be treated like trash read more

Still my go to smoke shop. Pretty much the Neiman Marcus of glassware. None of the import garbage every other shop has. Have deep pockets though if you plan on making a purchase. read more

Retro Revolution - Tobacco Shops Near Me - Plano, Texas

Great staff and selection. Retro has an extensive vape selection with a knowledgeable staff to help you make an informed decision.

This is a very bad headshop. They limit what customers can buy. I have since taken my money elsewhere. DO NOT COME HERE.

Chris and Caden were awesome! Got us what we came for and then some! PuffCo accessories at a great price and a pen for our road trip.

I had such a great experience the other day, I went in for one thing and left with a few more items and lots of knowledge. Keyla, Melody & Shane were super helpful. Thanks y'all read more

This is a great store with a good variety of things to peak your interest. I love their incense & sage selection. Recently Vinnie helped me with a new Vape and he's exactly why I went here. So knowledgeable and he took the time to get to know me to help find the right product for me. read more

EDIT: I received a response from the business owner (as shown below). I was not involved in the situation in the parking lot. Honestly not even sure what that's about. Lol. Glad to hear changes will be made tho. Unfortunately the situation she's referencing is not applicable to me, nor did I ever make that comment. One of the employees here has a major attitude problem. Not entirely sure what her problem is but I do not think I will be coming back to this establishment. I see that she's been referenced before in other reviews and I do not understand why this business has yet to do anything about it. There are better shops nearby with better customer service. read more

Fantastic clothes (higher price, higher quality). Lovely, kind people!! Other part of the store has has All gas pipe and peice stores have to offer--especially hemp wick (to prevent inhaling that nasty taste of butane). read more

Retro Revolution - Tobacco Shops Near Me - Plano, Texas

I go to this shop every week basically and every time I come the people there are always super nice and recommend the best vapes to get when Im being super picky . The girl yams is always super chill and she is always attentive with me there. I highly recommend coming here and it's always worth the drive just because of the variety the shop has and the people that work there ! read more

What can I say...this store and these employees are pure awesomeness!! I can't stress enough how thankful I am for the freaking amazing staff. Thank you all!! read more

Love love LOVE this place! I've been all over Dallas/Ft Worth and usually tend to like the non-chain stores more so. GasPipe has nothing on Retro! They're very nice and always there to help ya out if you need. Pretty knowledgeable as well. They also have everything from pieces, amazing clothes, and bags to kitsch hippie items, incense, and body jewelry. We always go here now for our hippie needs. read more

I visited this shop several months ago, bought a pack of 3 replacement metal plates for a Pax. Opened it in the car and one was missing. Went right back inside to notify them and the guy didn't believe me. That left a bad impression but I figured they prob get people who steal and would do that so I ignored it, gave them a pass. Came here for a second time today but there won't be a third. Bought a couple of vapes. They asked me to check them before leaving to make sure they were good. One was leaking so I left it sealed and asked for an exchange. The manager, Jay, proceeded to insist that it's normal and was just overfilled and I'll have to take it as is unless it wouldn't hit. He repeated the same thing when I said I don't want something defective. We went back and forth several times as if he's giving it to me free. Then he called I guess the owner and came back to exchange it. Advice to the manager: learn to respect your customers and learn how to know when a product is faulty and that you don't sell it if it is. Learn to run a business. You made yourself look silly. Advice to owner: teach your staff manners and learn to train them better and not be petty like kids. Especially not to sell defective products, you're not running a charity. read more

I am so little so i have ahard time finding pants especially jeans that fit me. These were perfect & SO CUTE!! I love them. Thank you read more

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Shoutout to the staff there today, one guy specifically helped recommend me a better cleaner than I was buying at the other retro location. Staff knowledge is everything! So glad I stopped in today and happy to have found a reusable cleaner like Grunge off! read more

Great experience every time! Yamel was amazing! She helped me find everything I needed and was super sweet!

The staff at this place is the best you will come across. Especially Kayla! She is the nicest and the hardest worker I have come across. She always greets me with a smile and gives me the regular customer discount. She deserves the biggest raise from the manager as well! KAYLA if you see this just now you always make my day when I come visit retro! read more

I have been going to this shop for more than 10 years, but I won't be going here anymore.. There is an employee who is extremely rude and makes me not to spend any of my money in this establishment. I never went here for glass because it is extremely over priced, but the clothes are unique and one of a kind. I brought my girlfriend here 6 months ago and this female staff member behavior was unbelievable. We were just looking at clothes and she kept circling us acting annoyed and wondered if we were going to try anything on. My girlfriend ended up trying a few things on and it seemed like she was trying to watch her as she was in the dressing room. She then accused her of stealing which was ludicrous and my girlfriend flashed her tits at her to shut her up. It was absolutely ridiculous and we left angry and feeling very uncomfortable. It's like she was annoyed we wanted to look at clothes and shop around and I haven't gone back sense. Well my girlfriend and her friend went recently again because they wanted to look at cute clothes, but this demon of staff member was still employed . She continued her negative tactics at running customers out the door so they left after she made them feeling extremely uncomfortable. For the owner: she is a girl maybe of Asian decent with pencil thin eyebrows. She's seems very unhappy and paranoid read more

My husband and I have gone to this store for sometime however I don't think we will be bothering any longer. We live about 45 minutes away and when we go we usually spend a decent but there. They have a ton of things and to actually browse and look at stuff you will spend sometime there. Yet the last 3 occasions we have visited to be followed around by the employees who then try to act like they are doing nothing is gotten go be a little ridiculous. Yesterdays visit just topped the cake though. We went in together but he had to use the restroom so left to go next door because retro doesn't have a restroom. So while he was next door I grabbed a item I had been planning to buy him for Christmas, went to the counter paid for it and asked them to place it in a bag so he didn't see it. I then said I was going to continue shipping. Glanced at the items in the countertops and then went to look at other items. As I'm doing so one of the guys followed me around the store lurking in the clothing trying to act like he wasn't doing anything. Yet staring at me a following me around the whole time. It was a little much and I bought nothing else I was looking at due to this. As soon as my husband returned I asked for my bag and left. That will be the last $60 I ever spend in this place. Following around paying customers like they are thieves no thank you. I'll find another store to spend my time and money. read more

The most beautiful tapestries and dream catchers I have a feeling I'll become a regular with the variety of clothing and deco they offer Employees are kind, knowledgeable and patient Definitely impressed with the comfort and cozy feel this store provides read more

Amazing store, amazing staff, body jewelry and everything a heady would need. The glass collection is extensive and the prices are REASONABLE if you're looking for china glass. Of course the local made glass is going to start at 400$ for the smallest of pieces, just bare that in mind. Don't expect excellence for a low price point. read more

Lots of cool stuff (incense, band/concert t-shirts, etc.). Friendly and helpful staff.

Josh and Clayton were AWESOME! So helpful and just dope as could be!! They give you good information about their products and give you their honest opinion. They have dope rings as well that are relatively a good price and do not turn your fingers green. THANK YOU! read more

They either fired the old employees or they have hired new ones, and they suck. I tried to buy a steamroller and they guy that was "helping" me told me that they don't carry them, bc they don't sell, yet they didn't have any in stock when a week before they had 8-10 of them. He tried to talk me out of getting one, and when he did finally showed me one, the glass was horrible. This is my second time to come in here in the last couple of weeks, and the vibe and people are just not the same. It's really too bad because it was my go to shop. I guess it's time to go elsewhere. What sucks is that the alternative also sucks. read more

I really want to love this store, and I love the idea of it! However, the execution is sorely lacking... Staff is always lovely but the quality of the things made here are just plain not good. Very very flimsy items being resold for way too much money. Their jewelry is beyond awful, the clothes and bags I've bought from here NEVER last long. Once I got a big crystal ring from there that literally fell apart after I wore it for five minutes and they wouldn't refund it. Also got a singing bowl and journal from here which was very expensive but cheap quality. I have given this store so many chances bc I like the vibe and staff, but when it comes down to it the owner is just ripping people off. It's way over priced. Their glass selection might be a different story, I've mostly only shopped the retail. The incense is nice at least. I wish there was a cool, original, good quality hippie store for us out here. Oh well read more

Such great customer service and extensive knowledge about the products. Huge variety of items. One of two shops in the state that does not work on commission! read more

It sucks that I've got to talk about this, but I feel a bit snaked in a situation. I'll start with this. I've been coming here for years to support local business and whatnot instead of ordering from one of the big shops online. My fiancé bought a product that was completely wrong and wouldn't go the direction I wanted to go. She then went back to exchange them and said the employee wasn't super helpful and didn't try to investigate what she should actually be buying but she figured I might keep and like it because so she did some research and bought what I actually needed this time (she actually purchased the wrong size though.) I was thinking since I've been coming here for so long they would work with me and at least let me exchange and pay difference. The dude working the counter tells me the ATF(alcohol, tobacco, and firearms.) watches them closely and he wouldn't be able to do anything about it. That's sucks because if my fiancé wants to buy me something now I've told her just get it online since she could get the wrong product. Be warned that all sales are final. I hate to sound spoiled to the new age, but it's a terrible service to guests who typically bring their money to your business. They must be getting killed from the decline in retail business to need to hang on to my 25 bucks like that. Update: because the owner commented below and I can't respond to her comment. Her manager says the SKUs were removed. I can update the photos now of the product with tags still on them with serial numbers and all that. The product should be able to be traced because ATF watches so close right? With the ATF watching so close and the only thing you have to verify inventory (the product being in the store) and or sale is the receipt of purchase? If they watch so closely there has to be a way to prove that the product is in inventory or in store. If not the ATF wouldn't know what you had just sold. If the honest answer is our owner doesn't want people to return product or try to scam us, or maybe it's that the store has an old cash register and maybe doesn't have a Point of sale system to be able to track returns and understand that cost for their business. Maybe they have a point of sale system that can track the item they just don't know how to track it so they would rather have the receipt for returns. That's what I want to hear! Not the state won't let you return the product without a receipt. It just sounds off the alcohol tobacco and firearms of Texas would come down on you guys if I wanted to trade in one thing for another without a receipt to track the transaction. If an article is sent me way to prove other wise I will delete this and write a great review because seriously I love this place and have never had to return anything I imagined it going different! The main focus here is customer service on getting the correct product in your guests hands. Price, selection, friendliness of staff, all that is great. In fact I'll update to 3 stars based off that alone! There has got to be a better way to exchange product! If seriously not like stated I will erase and write an amazing review. I'm waiting on her to call! read more

Picked up myself some CBD Oil to try for sleeping and pain. They were very knowledgeable and informative. This place has many products.

Made a big purchase on a roor here today, and saved HUGE $$$$. Tristan and Diana really HOOKED ME UP! She was attentive and knowledgable. Tristan was hilarious and made dreams happen. This location has an amazing atmosphere. As if a bunch of friends were lucky enough to work together, and you were treated as another friend throughout your visit. No fake retail personality here. Everyone was genuine, knowledgeable, and direct when needed, and they work with you on pricing. The only way my experience could have been better, was if it was all free. My new favorite spot to pick up gear. THIS IS WHAT WINNING FEELS LIKE!! read more

Retro Revolution - Coolest piece iv ever owned, thank you Tristan and Diana!! TIME TO BREAK IT IN!! - Tobacco Shops Near Me - Plano, Texas

Been going to Retro for 10+ years. Great selection of glassware, ranging from dirt cheap to first born. Decent selection of the more common vapes, good selection of papers. They card *everyone* that wants to go to the back though, so make sure you bring your ID if you plan to go in the back. I'm very obviously far north of 18, but I still get carded. I haven't shopped the front half often, so I can't comment much on that. read more

This is such a cute shop! The atmosphere is great and the shop feels so homey!! Obviously great selections on glass and it's quality, first impression was great vibes and amazing people! The clothes are so cute and there are always great sales. read more

very friendly staff, a lot of cool glass. If you want something really unique go to retro. They are a bit pricy, but you cant find cool stuff like that anywhere else! I love the clothes and bags too. read more

First time here Has lots of good glass from good price ranges if you know what you want. At first I had a little issue and didn't feel like I made a good purchase. Management and employees had great customer service and made me feel like I made a great purchase when I left. The only reason I came here was because they had good reviews here. Now I know why. Thank you for putting a smile on my face and making me feel at home. Onelove read more

Great selection. Prices are always fair. Staff is helpful. What more could you want? I have been going here for a few years now, and I have only found what I was looking for better at one other place one time. Other than that, every time I shop around I end up coming back here! read more

I like this place but their return policy is just plain rude. They're also overly strict about their ID rule to go in the back. You'd think there were actual drugs being sold back there. It is the better head shop in town though. read more

The store has a decent, if not typical selection of the usual "import shop" stuff, nice (way overpriced, the T we paid $34.99 for was found on the manufacturers web site for $21.99) clothes, so called "glassware",etc. The reason for one star is their horrible return policy, which is , no return OR EXCHANGES, on anything, with a receipt even. How a business can stay in operation today with a return policy that parallels a cold war era, Soviet backstreet black market overcoat watch seller... I don't get. My god, it's a clothing store! If you were to buy a gift for someone and you make a mistake on the size, your giftee is sol. read more

I went in because I was curious. Super cool little smoke shop/Boutique. Respectable prices and neat stuff. The staff was also super friendly. Not a lot of stuff I'd personally buy but if you smoke this should be where you go next time you need anything! I had a good time and even got a cute little half marble half gold ring it's so unique I love it read more

Nice little head shop. Needed a cheap pipe that I didn't need to worry if it got lost or broken and that's what I got! 5.00 and I was in and out! Wish I had more time to browse maybe next visit! read more