My husband and I have been going to this store since they established and Allen location. Great…read moreservice, staff is friendly and helpful. They never fail to ask about your day or if you have plans for the weekend. They are very knowledgeable on the products they sell and have a wide variety to select from. Highly recommend!

The staff there are great. No matter who you work with there, they are shockingly consistent about…read moreasking: 1. How's your day going? 2. Do you have any big plans this weekend/week? - it's like they've been programmed at the factory to say this every time. The owner kinda stinks though. I've done business with them for a couple of years, spending a lot of money on vapes and overpriced juice. The other day I bought the wrong disposable vape for my wife. I went back two days later to return the unopened $22 disposable vape and purchase a ~$80 vape mod. I was told the owner would have to be called to see if they could accept the return for a credit since it was more than 24 hours since purchase. The little man on the other side of the phone said he couldn't because they couldn't be sure that I didn't leave it in a car during that time period (but I guess this isn't an issue if I return it within 24 hours???). So then I ask the employee (who was trying his best) to call him back and reconsider. The owner said he would give me 50% credit for another version of the same product. I already explained that I bought the wrong product, and planned on buying a much more expensive one. So, I drove up to Hazel Sky vape shop off of Stacy.

I finally found a cigar shop that keeps my brand of cigars in stock. The staff there seems to care…read moreabout customer service and the prices are reasonable. Give this place a try. They have a great room full of cigars.

Good stuff, for the area decent selection, person inside had in depth knowledge. Hopefully their…read moreselection can get larger. Still worth a trip.

BEST VAPE SHOP IN THE ALLEN/PLANO/MCKINNEY AREA! JUST GO HERE TRUST ME: If you're searching for a…read moredecent vape shop just stop, because this is the place to go! I've been inside of at least 6 of the vape shops in Allen & none of them compare to this one. Not because of the juice or the, products, or what they have in stock although their selection is amazing too I go here because the owner is THE BEST! So caring, so kind & extremely helpful. They explain every product in the shop perfectly, they are willing to help set up anything you pick up, pretty much teaches you anything you need to know about vaping. They are literally the reason I will not shop @ any other vape shop, the customer service beats anything I've ever experienced before. This is the only shop I actually trust because the owner is actually someone I can trust!

I originally went in a year ago wanting to quit smoking. The gentleman working was very kind,…read moreknowledgeable, thorough, and helped me find what I needed to start the process. A year later, I still ONLY go to this shop for my vape needs. The people there care, they take the time to help find what you need, and go above and beyond to help. I very highly recommend Chasing Vapes for all of your vaping or smoking needs. And yes, I successfully quit smoking with their help! They have a wide selection of everything and more than worth checking out.

Fantastic deals and great service from all the people there. I will definitely return soon!read more

My friend went for a vape. The guys were so helpful and personable. I recommend this business.read more

They're awesome and helpful. My guy Brandon helped me get everything I needed quickly and with…read moregreat customer service

Horrible customer service, bought a vape pen only to get home open it and the pen tasted like it…read morewas burnt, didn't get a receipt and was told if I didn't open it and try it there and then there is nothing they can do about it!? used this place weekly but definitely won't be returning here

I've always had a positive experience at this location. All of the employees have been super…read morehelpful and super friendly. I have always been able to find what I need just fine. And this is my go to spot and Allen.

MEH. Was told the had my coils when I called. Did not when I went there. Not much selection…read more Went to Royal Vapes instead which rocked.

I can say right now for a fact this is about to become my favorite spot. Prices are great and the…read moreman working was super friendly and helpful. Lots of product options! Very clean, organized, and set up wonderfully. Will definitely be back.

This is a very welcoming place, the owner is helpful and gives you alot of information about the…read moredevices. Big variety on disposable vapes. last thing i wanna say is if you are looking for the best deal on anything you have to check this place out. BEST PRICES!

Went into the store for some advice and the worker apparently didn't know what he was talking…read moreabout! Absolutely HATED the pipe. Caused coughing fits and very harsh hits for both of us! Went back to the store today, because the Refund policy on the receipt states "No Refunds". Exchanges only in the first 24 hours. They would not honor the stated policy, would not allow me to speak to a manager because "she is working her other job" and would not give me the phone number to reach corporate customer service. Policy stated NOTHING about used products be ineligible for return! Wasted $50 after spending HUNDREDS in that store over the last few years!

Love the hours. Needs more tanks…read more The staff is friendly and knowledgeable. They were very helpful