I had a headlight out and I made a 10am appointment to have it fixed. Still sitting here at 12:30…read moreand they haven't looked at the car. The guy said the master mechanic had to put a fuel pump in before looking at my car, he said that would take 4 hours. I think when you have an appointment, that is supposed to be a time set aside for you! That didn't happen in my case, so I won't be back to this auto care business again.

Tommy was personable and they provided quick service. Highly satisfied with the experience!read more

I've been going to Valvoline for about twenty years since switching from Jiffy Lube as Valvoline…read morewas closer when I relocated, but I felt good about bringing my car back to them as I was always acknowledged and greeted by the staff, and they would let me know approximately how long it will take while waiting in que. Today, my car has a mechanism that slows my car down when it's time for an oil change. So I decided to visit that same location on Kemper rd near the former Tri-County Mall in Springdale, OH on my lunch break. I first stopped by a store down the street to get some water for my medicine, as they had a line. When I arrived and got in the second line, there was a vehicle that had to have been in that first lane for at least ten minutes before I returned. I noticed it was now almost twenty minutes and no one walked up to my car to let me know how long the wait would be, There was at least ten staff members and most of them were walking past my car staring at me and turning away. I caught one staff person staring at me with a smirk on his face as if I have some nerve being there. I ignored him , but then I began to feel somewhat unsettled about the exchange. I was worried that my car may go into another sleep mode until I get an oil change so I felt frustrated and decided to give them the benefit of the doubt I looked up thinking the vehicle in front of me was going to pull away as the staff that completed the oil change appeared along with others standing there with him laughing as if they had nothing left to do for the day. I then looked at my phone and I had five minutes to get back to work (and I was only five minutes away). I can provide proof if Valvoline would like proof. (As I will be contacting corporate.) I don't know if this is a new crew or I just came on a day the old crew was off but they were all new faces and they did not exude any customer service to me. The only acknowledgment I received was from that same smirking gentleman putting air in the tires of the vehicle in front of me. He was constantly looking up at me, then turning to see if others noticed that he was in fact ignoring me. So at this point, I drove back to work. The car that was there before me in the first almost hit me after they saw me pulling out, as they decided to leave as well.

Now I know why I dont use these places. When I went in to ask for a tire rotation, of course, the…read moremachine was broke. I couldnt get a receipt becuase the printer was broke! I called because I need the receipt because I am selling my car. They told me 24-48 hours to get a receipt! What? I also had a $25 coupon and it still cost me $107 for the oil change and air filter! WOW! Good luck! I am outta here!

I needed an oil change and was wanting to not go to Valvoline and had a hard time finding time to…read moremake an appointment at the mechanic we used. Oil Express is located closer to where I work, which was awesome. The price was even better than where I typically go. AND they gave us a military discount (I'm a veteran and the hubs is still in). They also replaced my washer blades, which needed to be done. The service was quick and the employees were super awesome! I will definitely be back for my next oil change.

I have been coming to the Kenwood Rd location for 9 years! I won't go anywhere else. Great service…read morepeople, professional and knowledgeable. My daughter comes to this location whenever she is I. Town and needs an oil change...

Dre and his staff were so attentive and communicated tremendously. I thought I needed a coolant…read moreflush along with an oil change. Dre came to me before they started the process and said the coolant flush was not needed. He was very upfront and walked me through why it wasn't needed. I greatly appreciate the speediness of services and the money I saved by Dre being upfront! Also, be sure to check their website for a $10-$15 off coupon for your type of oil change.

The two gentlemen that helped us were so sweet and very diligent. Great experience all around!!read more

I have been sending my two Ford rangers to Matt for about five years. Have had amazing service…read moresince day one. Would 10/10 recommend his services to absolutely anyone

If you need new tires, this might as well be the only shop that comes to mind. I've had tires from…read moreevery shop you could imagine and none compare to the pricing and service of this shop. Highly recommend!

The name says it all - they are quick about changing your oil. They might ask if you want…read moredifferent services or products, but as long as you know what you need you will be fine. No pressure at all. They come across as very professional, too.

I've been to Quikstop for 25 years. These guys take great care of my car with no high pressure add…read moreon sales.

This is based on my experience at the Blue Ash location…read more The office staff are very friendly. The cost was over twice for the same exact part replaced that was done by Mo's several years ago. You don't just stop by and get a free opinion, I guess, etc. I was quoted $149. to look at the vehicle, this was to go through the vehicle to find/evaluate other problems that I did not request what so ever, I found this out afterwards. This charge was not applied to the repair I requested. Mo and the old way of doing business is very much missed. The mo's mechanics were very helpful and never once in my visits did they try to sell me on more than I requested, they actually saved me so much money vs the dealership. Mo and gang, I miss ya guys, thanks for the many years of excellent service. No mgr and clerk, just a well trained staff back then.

Very unfriendly and expensive don't go there for anything. Tire change but too much.read more

Last Saturday my Wife's car died at the gym. She called our insurance for road side asistamce and…read morethey determined it was the battery and or maybe the alternator and towed it to one of the insurance companies recommended shops in West Chester, this Meineke. With in a few minutes of it being dropped off they called my Wife and explained in was the battery and that replacing a better on this vehicle was different and more costly than most. They replaced it called and she picked it up 3 hours after breaking down. She said they were very professional and great. Thanks Meineke.

From the owner: Meineke offers complete Automotive Repair Services for all of your car care needs and maintenance…read more From scheduled maintenance and oil changes to exhaust repairs and brake repair services,our quality Auto Repair Services from professional technicians will restore your car to top condition.