First time at this store. I purchased the tires online and had them shipped and made an…read moreappointment. The young man who helped me was Chris and he was so upbeat and pleasant to deal with and has great work ethics. My appointment was at 10:15 and it was done in 35 minutes. I needed an alignment and Luke came out and showed me the numbers and about 15 minutes later it was done. Make an appointment and pre order tires to what you want so that they have them there and it should be a quick appointment. The business was clean and neat. I never went into the restroom so I cannot comment about that. The truck tires were cheaper online from them, the alignment was average. The only complaint I have is that I have a lug nut socket that doesn't scratch the rim and they didn't use it. I will check the torque and check the rims. I don't think they were scratched because it's usually the younger kids that don't know how to use the air gun.

I ran over something in an intersection that caused my tire to pop. It could not be repaired, so we…read morewent to discount tires to have it replaced. They are always kind and courteous. We trust them and their products. Asher is the one who got things going for us and showed me what caused the damage (see photo). Timothy was the one who actually replaced the tire for us. They were both professional and took care of us. We always know we get a fair price and awesome customer service there.

They are the best. I would recommend them to anyone who wants personable, fair and reliable service.read more

I called to get help with pricing for a tire and the man who answered was very rude and gave…read moreterrible service over the phone. I wanted to replace all 4 of my tires, but if that's how they treat customers over the phone I wouldn't want them touching my car. I'd recommend going else where.

Great service, reasonable price! I went there for a…read morepre-purchase car inspection. It was same day appointment and they were busy, but still everything was done in 2 hours. Thanks for that inspection I saved myself $500 on the car's buying price.

Very Professional and always updating progress. Invoice was Reasonable and Spot on! Easy to make…read moreappointment.

wonderful service. communication was fantastic from pickup…read moreto drop off. payment was very easy.

The Ramirez towing, came out today , and pulled my class a Camelot Monaco 38' motor home. Out of…read morethe mud, I was at an Rv park in Butler Ohio, that got flooded, I tried to move my Rv, and it sunk in the mud. The dater, son team , was successful in freeing my Rv. They are an unbelievable team, my batteries were dead they jumped it got it started. Also after they were done , the Rv stoped running, I called them. And they came back and helped me . I highly recommend recommended this team. They are very helpful. And they are very proficient. in there work. I'm completely satisfied with the job they did. Thank you again to the Ramirez team

these people are liars and will attempt to rip you off. they lied to me trying to get me to get…read moretire rods when they were replaced right before i brought the car in for an alignment. scam artist stay away

Terrible Experience. Told them what tire needed to be replaced, their tech NOTED that it was low…read moreon air pressure and was triggering the sensor..then they replaced the WRONG tire. Did not listen to me as a customer. Was not willing to own or show any contrition for their mistake. This is the first Yelp review I have EVER written..that's how bad this experience was. I urge all consumers to take their vehicles elsewhere

I had my car towed here late Tuesday evenin, due to an…read moreemergency as I'd been stranded on the highway for 6 hours, after being on shift since 5am, was a hot and day needed to be over afternoon. the associate seemed nice at first. then informed me nothing would be done till the next day. I just needed a tire, stranded. we're closed. Ok, in direct contradiction to the way they were open and I was discussing this with them inside. Got home eventually. well then they quoted me nearly $400 for 2 tires. They refused to email me a breakdown of the quote or anything at all, as I needed to have something to show work. Said they did, I politely called the day after that and asked again at which point the pretended to so while I was on the phone. I know this be Igave them two emails and to this day, 5 days later have received nothing. when I got paid a cohole days later I had a ride at 520 called and asked if we headed that way would they wait, knowing we wouldn't be late, could have totally said no we can't do that. instead he said yes, that's no problem. we arrive at 609 pm just as hes walking to his car. we honk, he stops looks right at us, gets in his car and drives off. fourty min drive one way, accompanied with the $208 I lost as a. direct result of this individual being dishonest and inconsiderate and disrespectful about their word and our time and their integrit. when I came back the next day and asked the uncomfortably overweight gentleman at the counter about this they immediately proceeded to give nothing but attitude and we had stuff to do retort. I calmly explained that had they said that upfront it would be fine, it's the fact they knew how far we were coming and told me they would wait, and then they didnt. He didn't have anything to say to that, so when I made a point to let him know I was out over $200 because if this he laughed in my face and and gave me a look like they were very plew to hear that. I then asked for a ln alignment print out at which point he informed me they didn't bother to do the alignmen, because. They didn't have a reason, he mumbled something and changed the subject they were adamant that I did not get overcharged yet tires were $93 each+ $33 for labor disposal fees under $5 leaves nearly $100 unaccounted for. As if all that wasn't enough already, I get out to my car and they'd put used tires on the car, with no alignment for a hundred dollar premium with a side of morel repugnance and sadisti delight. I only see reasons to stay far, far away from this place. Far. If you break down here, push your car on another lot before they touch anything. Be aware

They took care of me in a timely fashion. Good value for my money with the tires and oil change…read moreservice

Our maintenance required light was on in our minivan, dropped it off to Pfefferly for an oil change…read moreand confirm there was no other issues. They had everything replaced in no time at all. Love having a trustworthy locally owned & operated company that provides quality service in a timely manner.

I have been a customer for more years (and vehicles) than I care to remember and have always been…read morepleased with the work and customer service Pfefferle has provided with both generations of owners. No gimmicks, just the straight story on your vehicle's issues. They will let you know what needs immediate attention and what will need to be done in the near future so you can plan. Team Pfefferle has helped me keep one of my Jeeps rolling for over 250K miles.

I came to this location on Saturday to get four tires and an alignment and it took them almost all…read moreday to complete this. They offered me a free oil change for the inconvenience. I came back on Wednesday to get the oil changed done because I didn't have time that Saturday since they had taken so long. I came Wednesday to get an oil change and after waiting 2 hours NOTHING had been done so I had to reschedule this AGAIN. here we are Friday - I brought my truck in at NOON - It is now 4:05, and they are finally done with my vehicle. They told me it was going to take an hour and 45 minutes and as you can tell by the time it took them FOUR hours to do an oil change. DO NOT COME TO THIS STORE!! Unless receiving HORRIBLE service is what you are looking for!

I appointment at eight in the morning for a set of and an alignment. I was waiting at the door at…read more7:45 AM. They did not complete my vehicle until 12:45 PM. Four hours and 45 minutes for a set of tires is insane and caused me to miss two appointments. The Josh apologize for the said he would give me it for your oil change so I scheduled for the oil change on a different day. I've now been sitting here for two hours, and the vehicle is still in the parking lot and has not even been pulled in yet. I was trying to introduce other customers that I work with to this location and not only be back but definitely the other people I work cannot location with this type of service.

I was in a bind with a flat tire 38 miles from home, on a Sunday. This awesome shop is open seven…read moredays! A friend at church fortunately had one of those portable inflation doodads, and filled the tire so I was able to head straight to Goodyear. Adam, the service manager, greeted me very cheerfully and I explained my situation, including that I couldn't just leave the car and come back due to the distance. He put me very much at ease (as you can imagine I was pretty frazzled), got my info right away and summoned a technician to take my car to the work area. I was able to relax in air conditioned comfort and even got a free cup of coffee while waiting. Before long, it was announced that the culprit was a leaking valve, which they promptly fixed. It was $25. They also checked/filled the other tires. A couple of people came in to pick up their cars while I was waiting and several phone calls came in. I noticed the high level of customer care that Adam showed to everyone he was dealing with, including me. I have a feeling this is a very high quality operation for purchase of tires as well and they also do other types of auto work. Recommended.

I was disappointed with my recent experience at this Goodyear location. I brought my vehicle in…read morebecause of a nail in my tire. Before removing the nail, the technician did not come to me to explain what they found or ask for my approval. I would have appreciated being shown the nail and having the repair options explained before any work was done. After the service, I asked where the nail was because I wanted proof of what had been removed from my tire. I was told they didn't have it and there was nothing they could show me. That left me feeling frustrated because I had no way to verify what had been found or removed. I also felt like the focus quickly shifted to recommending that I replace all four tires. While I understand that AWD vehicles sometimes require replacing multiple tires depending on tread depth differences, I felt pressured instead of being given a clear explanation with measurements and options. I would have appreciated seeing the tread depth readings and understanding why they believed all four tires needed replacement. As a Deaf customer, I expect to be treated with the same honesty, respect, and clear communication as any other customer. Please don't talk down to Deaf customers or try to smooth things over instead of providing straightforward information. Clear explanations, transparency, and respect go a long way. I also believe one of the employees would benefit from additional training in customer service, communication, and disability awareness. Because of this experience, I decided to take my business to a local family-owned tire shop instead. They explained everything clearly, showed me what they found, answered my questions, and did an excellent job. That experience reminded me how important honest communication and customer service really are.

They have excellent tire selections with excellent prices. They also do mechanical work including…read moreABS module replacement and Full synthetic oil changes. Steve and Mike are great people to work with. I highly recommend this business.

This team goes above and beyond. You can tell they operate as a family. I went in with an odd…read morerequest and they went out of their way to get it done for me. Remarkable service.