Prompt professional service, and reasonable rates. Jeff was very helpful when wife was stranded…read more Central office has real-time tracking, so can let you know how close their truck is to you. Highly recommend!

Needed a tow on a Saturday and they were able To help and do…read moreit very fast....only had to wait 30 min

On feb 12 2025 i was heading to work when i hit a ice patch (the only ice on any of the roads) and…read moremy back end swung to the right hit that wall then i shot forward into the concrete divider. 2 other cars spun out by 6am. The 2nd officer was about to throw flairs out when the 3rd car spun out and the officer had to jump out of the way and the guy hit tge cruiser instead. At 645 truck was picked up an i specifically asked if i could get a ride so i can get my stuff out before it started to rain (passenger window was down and no way to wind up). The driver said we dont open till 9am. I said ok what if u just take me to the steet infront of the business and i can get my stuff out before it goes onto ur property? He says again we dont ooen till 9. Talk to the officer about getting off the interstate. Between 645-9an my truck was broken into. At 930 I call to make sure someone was there and found out my truck was broken into. Owner gave me her number and said she wasn't making a claim so she would "figure things out with me". 3 weeks and multiple calls and txt to the driver to relay my message to her since the number she gave me is no longer active. (About 1200 worth of stuff was stolen). There was a camra and u see the guy but no leads with the police and case was closed. Between the braken and the 1st 2 weeks i have have multiple txt and calls with the driver and he did explain the owner was sick then was dealing with family issues. Which I understand but "she" never reached herself and explain the situations that came up. I called and txt the driver multiple times since the truck was broken in to and he sent my messages out to her and he told me she would reach out. After a month I still haven't received any contact from her. Even with everything going on she still could have reached out and explain but she did/hasn't. Also just found out that SHE never gave the police the recording of the theft.

Work With Darryll's often and they always do a great job. Enjoy working with them. Top notched…read moreservice every time.

Exceptional service from Ft. Mitchell Garage. I brought my car in with a severely rusted suspension…read morethat required a full replacement--no small or inexpensive repair. Ron handled everything with professionalism, transparency, and real expertise from start to finish. Even when parts availability became an issue, he took the time to explain the situation and ensured a safe, reliable solution rather than rushing the job or cutting corners. That level of care and accountability is rare. What truly set this experience apart was how I was treated. As a woman, I was met with straightforward honesty and respect--no talking down, no pressure--just clear, professional service exactly as it should be. As a 4th-generation, locally owned business, Ft. Mitchell Garage represents the best of what "shop local" should mean: quality work, integrity, and pride in what they do. I wouldn't take my car anywhere else.

Recently my 2020 Civic Si developed an intermittent issue with the clutch not wanting to go into…read more1st or reverse. The car has very low miles so I did not think a new clutch was needed but had no idea what else it could be. I took it to the local dealer (twice) and they couldn't ID the issue. The first time they flushed/refilled the hydraulic fluid which was pretty dirty. It helped but didn't cure the problem. The next time, they couldn't find the issue but gave me a $6000 estimate for a new clutch. That seemed way out of line so I went to Ft Mitchell Garage. They ran through all the diagnostics and then multiple people drive the car . Finally on one of the drives, Ron experienced the problem . They ended up simply lubricating the gears. It cost $237 not $6000!

I called for a tow and 30 minutes later CJ showed up. CJ is a total professional. He was…read moreextremely knowledgeable and skillful. He worked fast but also took the time to prevent further damage. The entire experience from talking on the phone with dispatch to the recovery and payment was easy and very painless. I wish every business was as Professional as Smith's Towing. I will be using Smith's again. 5 Star's.

A $337.30 tone deaf and upsetting experience this morning, for a 5 mile tow. Sherry is racist,…read moreprice gauges, and makes up payment policies. Maddie does not know her job and simply offers a fake apology. The operator last night was threatening, rude, a liar, and dismissive. $95.00 admin fee, $242.00 tow from Florence to Erlanger, and a 5% processing fee (even though some was paid in cash). The operator towed from a parking lot last night at 1am. While towing, an employee that was parked in an incorrect spot, the operator was threatening, rude, and dismissive. The operator while carrying a gun on his side talked down to an employee who was just trying to gather information and process what was happening. When asking basis questions of how much, where to go, and when can I come pick it up, the operator made comments like, "Get away from the car or I have the right to defend myself." "And this car is mine, until you pay for it." Told the employee it would be $100. Call the customer service this morning and Maddie answers the phone. She does not know what she is allowed and not allowed to do, when offering payment suggestions. Apologies for the operator but is unwilling to discount the outrageous amount of money to compensate for the operator's rudeness. Lastly would not provide the name of the operator to report him for threatening behavior with a firearm. After dealing with an operator and customer service representative, Sherry spoke as the manager on-site to see if grace could be given for the situation at hand. Her idea of grace is waiving a storage fee (the vehicle was there for less than 6 hours) and allowing someone other than the owner of the vehicle to make a payment. She threatens to charge storage if we cannot pay in full today, does not apologize for her operator's behavior, and falsely claims the owner of the vehicle is the only person that can pay for discharging the vehicle, with the owner there giving consent. It is upsetting when you have your car towed for something you know you did wrong. However, Smith Towing had the option to be transparent, polite, knowledgeable, and customer friendly and choose to do the opposite of all 4 qualities. I will be calling the police to ensure all the operators have concealed carry permits and I will be suggesting Jabil/Crane use a different tow truck company in the future. Do not provide this company with another opportunity to treat people's car like a ransom.

I had to have my car towed today. I came across MAXX Towing and I am so glad I did! Frank was…read morethere within an hour to tow my car and get me home; and was very kind and helpful. He even gave me a jump when we got the car home and was able to get it in the garage. A lifesaver! Save this company name if you get stuck in the future because they don't come up on Google.

Came quickly and very reasonable rates. Really nice guy!read more

Deubber's has been keeping our cars and trucks in great condition for years. Car making strange…read morenoise? We take it to Deubber's without fearing that we'll be "taken for a ride". When our daughter got her learner's permit, they gave the used car we purchased a thorough inspection, providing us peace of mind. Whether it is routine maintenance or a major repair, we recommend this family-owned and operated small business.

I will definitely return here and recommend it to friends as well! The staff could not be more…read morefriendly and helpful; I feel like I'm in good hands and being treated fairly, which is often not the case being a woman at an auto repair shop. They were able to quickly identify and fix a recurring issue I've had that I've talked to several other repair shops about, including the dealership where I bought the car - who all said it could be so many things and that just the diagnostics could be several hundred dollars. When I described the symptoms to the folks at Duebber's, they asked a few questions and confidently suggested a solution - which worked! =)

Needed my high-end vehicle delivered from the dealership back to my residence. I phoned several…read moreother towing companies, but the moment I began communicating with FM Towing, I knew this was going to be the type of exceptional service I sought. And It Was! Great follow-up, communication, service, value, and a couple extras. 5-Star Customer Service. I would use FM Towing again, if needed. I would suggest them to a friend.

my car had gotten stuck on ice and within minutes they had pulled me out! great customer service !read more

Honest, honest HONEST!…read more I've been taking my care to Les Sturgill's Delta Care Care for more than 25 years and he's honest to a fault. The quality of his repair work from the smallest belt replacement to having my engine replaced was awesome. His prices are beyond fair and are much lower than delaer repairs.

I had my transmission rebuilt on my 2001 F-150 and Les(owner) & Ray did a great job. The job was a…read morereal headache but they stuck with it and didn't give up. The truck runs great now. They went above and beyond to get it right. This business is very honest and professional. Jeff O.