Waited 3 hours. Was told they were plugging my truck up to see what the code says. 3 hours!…read more Finally ask, since I was waiting with a 1 year old baby after my brakes started clamping down while driving. Told they didn't have the part it would be 750 and I'd have to come back. Noticed that my truck had been keyed from the front to the rear end. Trash!

Do not use the Colerain location. The are shady. I took my car in for a simple serpentine belt…read morechange, nothing was wrong other than that. After charging me 700 plus dollars, they then had my check engine light on when I went to pick it up. After showing the manager on duty that my light was now on, he advised me he could look at why but would have to charge me. I actually have the manager on camera stating he is aware it wasn't on at first, but " stuff happens " I could pay to have it looked at or " take it to a dealer, zbd see what the charge you" how is this legal? Thinking I need to look into litigation at thus point.

Got a tire patched from them and noticed they didn't check the tire pressure when filing it up…read more Got home and checked it to see that filled it up 10psi over the recommend.

Question: Do you want to save money? Answer: YES…read moreQuestion: Do you want to save time? Answer: YES Question: Are you scared of this creepy building? Answer: YES, you will be, if you are not already. SOLUTION: Ignore the look of this place (maybe go with a buddy just in case) and walk right up to the house and say I need a tire(s)! My boyfriend and I in our broke college days came here when one of our tires popped and we needed a solution until we could get a new one. Little did we know, the used one was so nice we just kept that one on and have been coming back ever since! The tires start at $16 and seriously, when I say $16... I mean as in like sixteen dollars. You know, the same price you would pay for a sub and a drink at Penn Station, you can get a tire. Anyway- this is the REAL DEAL! I have no idea how they make money, but you save time and money coming here. Before we knew about this place I paid $800 for a new set of tires for my car at the beginning of winter. If you bought four used tires here that would only be $64. You could by 12 used sets of tires before you would get to the price I paid for one at the other place!!! That's insane! But the best part is you wouldn't even have to because these tires are in great condition! Come here. They are friendly, fast and most of all AFFORDABLE!

My son's car was sent over to this Pep Boys location from the auto-body shop was at because there…read morewas a leak in the air conditioner. My son picked up his car last night and while driving the car the high temperature light came on and the same light was on today when he drove to work . He started to drive home from work and the light was still on and defroster was not working so he was not able to drive the car safely as it was raining. He moved the temperature from a/c to heat and it was blowing out cold air, so cold that he could see his breath. Now we had to have it towed to another shop as I would NEVER go back or recommend this PepBoys. When I called to let the shop manager know he lied to me and said that they just put Freon in the a/c but when I told him that the auto shop that had the part that Pep Boys needed to repair the a/c the shop manager then started to tell me that "well the only piece we put". That was enough for me to hear as he just admitted unknowingly that he lied to me. I hung up the phone because he was not going to admit the fact that they screwed up my son's a/c electrical system. They had his car from Saturday early afternoon and if they were just putting Freon on why have it until after 5pm on Monday? I was also told on Saturday when I called that they were trying to find the leak in the a/c so yeah guy get your lies straight !!!

Joe helped get the oil filter housing cap off my 2016 wrangler (it had been stripped) and installed…read morea new cap and filter, no charge. Joe was super helpful. Def would recommend over other oil change places/routine maintenance places on Glenway.

Stopped to use the free air pump. The pump is free for both customers, and non customers. We were…read moreon our way elsewhere, and knew it was close. There seemed to be a slow leak in one of our tires over the last month. Just as we were finishing, the valve stem on our tire broke. (Not the air machine's falt.) Luckily the service station was open. They got us in and out in about 30 minutes. My husband called where we originally purchased the tires. Their price to replace the part would have been about $5 less. The $5 was not worth the hassle of having the car towed, then waiting for it to be fixed. If they could fix it right away. The whole transaction was quick and easy. Inside is a waiting area with a t.v. and complimentary coffee. There is also a restroom near the the waiting area. Along with the free air, there are also two electric car charging stations. I am not sure if there is a fee for charging.

So back on February 19, 2026 I place an order on the website for new tires for my car. I had…read morecalled to see if the tires that I order were in so I could get an appt to have them tires put on. I was told they had arrived. Went to AAA 8059 Brick Car Care 718 Rt 70, Brick, NJ (732) 451-0600. I was there for my appt. on Feb. 21, 2026. Glen Thomson was helping me out. He was going crazy looking for the tires I had ordered. After about approx 30 minutes Glen had explained that the tires that were sent by the tire company were the wrong size. My order number T392018 (I had order AW-03 Advanta) the total that I paid online was $778.95. When Glen had reorder that tires it was under T391585. Advantage HPZ-02. The total was $676.59, which surprised me because I had said that I already paid an amount & it was taken out of my checking account since I used a debt card. So I asked Glen would I be reimbursed $102.36? Of course Glen couldn't answer. I asked if I should call the tires company myself. He gave me the phone number I called & was told they couldn't help me that it had to be AAA. A manage from Brick Car Care called me back 3 weeks later & said that they were working on getting me a reimbursement. It is now almost a month & a half & I'm stlll waiting. This is very unprofessional of them to take so long. I will never go there again. If I do not receive any type of reimbursement I will be canceling my AAA membership.

got an extra charge onto my bill, even though I did not select that service when scheduling my…read moreappointment. Their reasoning was we add it onto the bill and talk to the customer when they come in. I dropped off my key and not a word was said to me now I have to wait for $180 refund. i'm wondering if the sales rep gets a bonus every time they add on road hazard to brand new tires? Watch your bill! i'm assuming because I'm a woman they think I have no idea what I'm doing unacceptable customer service

Purchased 4 tires, not aligned. Returned next day to fix,…read morehad to leave car overnight. Low air warning light came on, they didn't put valve caps on new tires Had to get alignment from dealer. Oh, and when returning to Tire Discounters to have them fix what they didn't do, had to wait outside for 6 minutes for them to open, even though I walked into office and service bay doors were open. Piss-poor customer service and incompetent technicians.

Take great care of my car. Have all the service records from the previous owner so they always…read moreknow what needs to be done

8/12024 My vehicle started shaking when it reached 40 mph. I brought it into Glenway auto. They…read moresaid I needed new tires. More specifically they said tire was cupping. Some of the wires broke apparently in the tire. I did not believe that at first and I did not see any indication of any thing wrong with my tires, but I went along with what they said because they are the professionals. I picked my car up after the new tires were installed.. driving down harrison It had the same rattling at 40 mph. I called them irritated and said did you test drive this vehicle? They said they did which I dont believe. . long story short they said the problem is my drive train is worn out and I need a new one. they claim that two different problems were causing the vibration. the likelihood in my opinion of having two different issues causing the same problem is pretty much unbelievable the reality is they either misdiagnosed the problem or they are crooked. either way I don't want anything to do with them again. I bought four new tires at $862 which i believe were not needed. That they conveniently profited from.

Excellent! Ethical! Skilled! I have had my Subarus serviced by Auto4N ... now Donovan's Auto4N …read more.. since 2011. I trust them completely. A high value legit. asset in today's strange business world. DWR @ 04/2026

I paid $347 for them to fix vibration. Had a new set of tires installed at Walmart. Apparently they…read moredidn't balance the tires right.I didn't know what the problem was.These guys said I had a bent wheel so they replaced it with used piece of crap and it fixed nothing. Finally took it to another place on the west side of town, and they actually managed to balance the new tires. 3 different places and they couldn't even balance tires right. This really says something about the kind of so called mechanics we have in this country.

They've had my car for months. He's been ignoring me and my family to get my car back. I literally…read moredon't have a way to get there being as tho he has my form of transportation... I just had a baby and I'm just not comfortable with public transportation yet. Whenever he gives me a day saying it ready he pushes it back another week. I do not recommend communication is horrible. At this point I will take my car back unfixed.

From the owner: Skilled and ASE certified technicians keep your vehicle working properly with the care that your…read morevehicle deserves! We try to make fast and reliable repairs that fit your budget. We specialize in engines, transmissions, suspension, brakes, electrical and much more. Let’s get you back on the road.

Took a 4 wheeler there before Thanksgiving and they said it would be a week to complete the…read moreservice. It's now 9:01am on December 24th, Christmas Eve and it's still not finished.

If there were a way to give a negative or zero stars, that's how I would rate them.!…read more DO NOT GO HERE TO GET YOUR MC FIXED!!! I scheduled an appointment for my Boulevard M50 for tires, oil change, and battery recharged. Made the appointment (8/26) on 8/17 and brought it in later that day. They said that they would try to push it up as much as possible after I told them that it was MY ONLY MEANS OF TRANSPORTATION. They said that I didn't have to pay for the tire la until the MC was done....fast to the 26th: still not done. Called and said it would be done on the 27th. Came in at 3:30 Saturday (today; 8/27). Haven't even worked on it yet!!! Said there was a miscommunication with the tires, thinking I already bought them! IT BETTER BE READY BY 11A Tuesday and I BETTER GET A CHUNK OF THE PRICE REDUCED!!! Absolutely never going to this place for service again and telling any of my friends/coworkers to avoid this place! I'm not sure about the sales end, but their service department is seriously lacking!! Just to be clear: this was the Harrison Ave location. NOT the Fairfield location, which is better and where we've repaired/serviced the bikes in the past...the only reason why I went to Harrison is because in now live in Delhi and it's closer...never making this mistake again!!!

Time to get to us to change a tire was 2 1/2 hours when they said it would be 1 hour at the most…read more The worker said he would plug the hole which a bolt had made. He plugged it and while we were back on the road we had a slow leak from starting out. We had to stop shortly after to go to a tire repair shop. We would rate this 0 if we could.

I was on vacation a broke down and called G&G for a tow, they told me it would be 1-1.5 hours…read morebefore they arrive. after 2 hours they still hadn't shown up and did answer my calls or return my calls. I called Complete Towing who arrived within 30 minutes. G&G isn't there company to call.