After a couple experiences of repairs for the same situation with the engine light being on and paying from $800 to 1500 for two different solutions for the same reason and the engine light is still on the noise is still in here. I was told that they would talk to the owner about giving the money back but have not heard from them at all. read more

I paid $347 for them to fix vibration. Had a new set of tires installed at Walmart. Apparently they didn't balance the tires right.I didn't know what the problem was.These guys said I had a bent wheel so they replaced it with used piece of crap and it fixed nothing. Finally took it to another place on the west side of town, and they actually managed to balance the new tires. 3 different places and they couldn't even balance tires right. This really says something about the kind of so called mechanics we have in this country. read more

Excellent! Ethical! Skilled! I have had my Subarus serviced by Auto4N ... now Donovan's Auto4N ... since 2011. I trust them completely. A high value legit. asset in today's strange business world. DWR @ 04/2026 read more

Used these guys for 25 years until I moved to Batavia; always honest, always thorough and work was always done well and guaranteed!

Great service at a fair price. Very trustworthy. Took my 2019 Volvo in for brake work. Way less than dealer pricing and didn't even miss the free coffee the dealer offers. read more

Highly reliable and reasonably priced service! Good, honest, friendly people. Can't thank you enough!

Finding honest auto repair shops can be a challenge, so I'm especially happy to have discovered Auto4N. My husband and I trust them with the care of our Audi S5 and Infiniti QR60. They're reliable, reasonable and skilled, in our experience. read more

I had been here about 20 years ago with another VW, but since my regular mechanic has retired, I decided to head here again. I was able to schedule an oil change about 3 days after I called, a good sign that they're busy. Was super easy to drop off after hours and put my keys through the slot. Work was completed and everyone was super friendly. I love that they are located right at the end of the Wasson Way, an easy 2 mile trot from my house. I'll be back with my VW and my Mazda! read more

Honest folks, honestly! Does not hustle you or pad the work! Reliable assessments and repairs! If it "ain't broke" or unsafe, they don't "fix" it. Always strives to save you money if possible and safe! The best! Customer for 12 years ... never disappointed ... never screwed! Highly recommended. read more

Fixed my daughter's wheel problem with care, speed and fair pricing! I highly recommend these guys! Thank you Auto4N!!

Its impossible to find a good mechanic you can trust. I was proven wrong when i visited auto4n for the first time, and then reconfirmed every time after. Over the years they continue to provide quality service and repairs they stand behind (they've done follow up repairs for free). Im always concerned about being ripped off, knowing very little about cars, but each repair has come in far below the price of the dealer or even other ma and pop stores like this one. They have worked with me to make sure my car is not only repaired, but will continue to work for me in the future. I appreciate their honest and direct advice without feeling like im being up-sold a bunch of add-ons i don't really need. I would highly suggest them to anyone with a foreign car. Side note: A majority of their advertising comes from word of mouth, so they reward refers with cash off your repairs and services. Even without this bonus, I would refer them to any friend or family that needs a solid mechanic. read more

Had a bad experience here. There was some questionable pricing along with a $50 inspection fee. One of two estimates was $120 for spark plug replacement. Originally, I gave them 2 stars. Left a review that included my negative sentiments and the owner, David, called me a few weeks later. He apologized for the bad experience I had, explained how everything should've happened, and offered a full refund for the inspection. This phone call represents the exceptional customer service you receive when coming here. However, quite frankly, I'd prefer someone treat me harshly and provide a better price point as long as they know what they're doing. If Yelp had 3.5 stars as an option, I might give Auto4N this rating. Instead, I'll give them the benefit of the doubt due to my uncertainty regarding their pricing structure. Give them a try if you can't do the job yourself. read more

The job is always done right and for a reasonable price. My BMW is out of warranty and have alway had pleasant experiences with Auto4N. read more

Donovan's Auto 4N - Found this little treat in my back seat a few days after picking my car up from service. - Auto Repair Near Me - Cincinnati, Ohio

I come here for oil changes all the time for a reason. Not only do they hook you up with some swag from time to time but they know what they are doing when it comes to foreign cars. I took my first VW to them and I am taking this one there as well. Can't say enough positive things about these guys. Worth checking out next time you need something done on your car! read more

Donovan's Auto 4N - Auto Repair Near Me - Cincinnati, Ohio

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First place I've ever taken a car to that looked at exactly what I brought it in for and didn't "find" five other expensive things that needed to be done. I'll be back. read more

These are my guys. After a full summer of dealing with Mike and the crew, they successfully brought my much loved X5 back to life. Nothing short of a miracle. It was worth the expense to get Big Black back on the road and to not buy another car. I highly recommend them for all foreign cars. They'll soon be taking care of all my other cars. read more

Where do I even begin?! I don't think there's anything scarier than hearing a new (and cacophonous) noise coming from your car. You don't know if it's going to be a 50 dollar noise or a 1000 dollar noise. So to say I was stressed, would be an understatement. I had had a smaller service done here a while back and decided to call them to set an appointment. First call immediately put my mind at ease. We discussed what was happening, talked preliminarily about what it could be and scheduled for me to come in the next day. I got to my appointment and was immediately checked in by Mike. Mike walked me through what they'd be doing, what the pricing may be and what to expect moving forward. After less than an hour, he was back with a diagnosis. Thankfully, it was an issue that wasn't going to break the bank! Not only did Mike take the time to ensure I knew exactly what was happening, he took me to my car and showed me how to monitor it myself. At all points I felt listened to, valued and respected. And that's literally all you can ask for. Would recommend this place a thousand times over. read more

One of the best ways to separate good repair shops from great shops is how they handle things when things don't go as planned. Mike at Auto4N did things right. I had brakes replaced on my MB CLS550 and they were not as I'd hoped. Auto4N made it right without any real discussion. They made it right and 100% satisfactory. I'd recommend them to anyone with a European vehicle. Total class act. read more

I would give these folks 10 stars if I could. This is not your typical auto repair shop - they excel at providing great customer service which is so refreshing. They inspected the brakes on my X3 and 535 and even told me how much "life" I had left on my brake pads before they needed to be replaced. A few months later I brought my x3 in for replacement brakes since their quote was cheaper than the BMW dealership and they had so many positive reviews online. A few weeks went by and I noticed the front brakes were starting to squeak; I returned and explained the issue. They had me make an appointment to bring the car back in for replacement brakes since it was covered under their warranty. I would highly recommend these folks. read more

Took my car in for some shuddering. First time, they were unable to replicate the problem, didn't charge me for the checkup. A few weeks later it happened again and my engine light came on. Took it back in and left it overnight. Throughout the next day, the kept in contact with me, updating me when it was being driven to try and replicate the problem. It was a cylinder misfiring, but I have no real understanding of cars, and was incredibly pleased by the fact that they were completely willing to break down the problem in ways that I could follow. In the end, they gave me a few options, I decided to go ahead and have them replace a few things and tune her up. I was quoted a price on the phone, and when I went in to pick up my car, I was even told that a few pieces were less expensive than previously expected, and the price I paid was a fair bit lower than originally expected. I and my boyfriend have both taken our cars here, and I feel comfortable in thinking that this is an honest business that wants to help you rather than just make money. read more

Great customer service, and very friendly staff. However, this is the worse that a car shop has ever tried to rip me off in my entire life. I understand that it's sort of an industry standard to overcharge girls who look like they don't know what is going on, and I can only assume that all of the rich Xavier students either don't know or don't care what they're being charged, because only a few people on here seem to have even noticed the prices at all. When I brought my car (a plain old Toyota Camry) in for rear break service, along with a higher than average quote for rear pads and rotors, I was told that I would need my sticky rear calipers replaced for $850, which is more than twice the industry standard for a Camry. I immediately called several other shops to get pricing quotes on a caliper replacement, and the maximum they could come up with for a Camry was $150 for parts +$90 for labor (about half that if using aftermarket parts). In addition, Auto4N said I had a power steering fluid leak that I "shouldn't put off," coming to a grand total of $2800. They were very nice when I told them I would be no longer getting my service done there because the price was so high, and gave me $25 off a $79 oil change for being a new customer. But what makes this story worse is that when I took it to the next shop I was informed that my calipers didn't even need replacing (the could just unstick them) NOR my power steering fluid rack and pinion, but that I instead had a water pump/coolant leak (which I since confirmed). So I'm not sure if Auto4N was actually incompetent or just really wanted to rip me off. It's a shame because they were really nice, which is the only reason I'm giving them two stars and not one. But in the end I would rather get fair and quality car service than a beanie or a t-shirt, and for that I'll look elsewhere. read more

Clean and friendly auto shop. There work was quick. Their explanation of services was on point. 10/10 would recommend!

This place just exudes honest service. They didn't actually do work on my car - because they told me the dealer would cover my repair for free. They could have charged me some $300 and done it there, but instead they told me to go get it done for free and bring the car back next time I have an issue. And you know what? I will. Bottom Line: I will definitely come back when I have another issue with my car. read more

Generous, thoughtful, knowledgeable, super friendly, kind, honest. Auto4N epitomizes what a local business should be. They seem to take pride in being a part of the community, and the dedication to their customers shows in the quality of their work. A quick example: I took my 2003 Jetta in because the latch on the driver side door was broken. The owner estimated that it would be about $180 to fix it, and I told him I was willing to pay it. He came out to take a look, and it turned out not to be the latch but a simple bolt missing. He fixed it on the spot (and oiled the squeaky hinge on the door) for nothing. Many mechanics would jump at the chance to bank some extra cash by pulling a fast one on customers who wouldn't know the difference. But it doesn't work that way here. The folks at Auto4N seem genuinely glad to help, as if it out of simple neighborliness. Obviously, by providing such customer service they know I'll be back for anything and everything else that needs tinkered with in my car, from oil changes to brake service. The point is that these guys are good at what they do, they like doing it, they like where they're doing it, and they like the people they're doing it for. It's businesses like this that are worth supporting, from freebie fixes to expensive overhauls. read more

These guys are the best mechanics ever! They are not only good at what they do but they also want to make sure that you totally love the service you receive. I have been their client for about 5 years now. Great prices as well. They are so good that even though I moved, I keep bringing my car to them. I drive over two hours to bring my Jetta GLI 2003 to them: They are that good! Chad and Mike are the bomb! read more

I drive a European car. I like its turbo engine, tight handling and quirky features. The one thing about my Saab that makes me sob? The bill I receive when it needs repair work. Thankfully, I have found some lovely friends at Auto 4N in Norwood. Mike and Chad have been a pleasure to work with. Knowing I am like a stereotypical girl and don't quite know all the ins and outs of auto service, they always explain to me what work is required, my pricing options and how promptly they'll have it out the door and back in my hands. Lots of mechanics say they know how to fix European cars, but that simply is not the case. I've had auto shops put on brakes backwards - heck, I've had mechanics not know how to get the keys out of the ignition (hint: put the shift in reverse!) Thankfully, the guys at Auto 4N are ASE certified and truly know what they're talking about. read more

So there were some complications with my car. But overall I think these guys are highly skilled and honest. And I would absolutely go back. They valued my business and worked hard to keep it. 5 stars! read more

Mike & Keith at Auto4N work hard to give quality work while keeping the costs minimal. Their knowledge and genuine customer care is unlike any other I've come across. I recommend them to anyone who drives a non-American car. read more

I moved to Cincy from Seattle last month with over a thousand pounds of stuff packed in the car. My rear suspension didn't survive the drive. I saw the yelp reviews and decided to take my car to Auto4N. I see why the reviews are so good! I made an appointment, they sorted out a rental car for the day for me the day my car would be in the shop, the upfront quote was reasonable, they did all the work before the end of the day. I'm definitely going back. read more

This is by far the best car repair shop I have ever been to - and that is without ever having to have work done there. I went there because my Nissan Xterra was making some weird noises and even though I had never been before the owner came out and sat in my car to listen to the noise. He immediately was able to diagnose the problem and walk me through what I should do, what I needed to do and what he would do if he was in my situation. I was due for an oil change soon so he said that when I came in he would go ahead and do a full check for free just to make sure he was right. Unfortunately, I did not keep the car much longer so I never was able to go back in but my boyfriend went back a few times and he had nothing but great experiences. read more

EXCELLENT SERVICE. These guys are so nice and honest! I drive a 200 VW Beetle, so it's a bit old already, and has a lot of clicks. I had to drop my car off in the morning before work, and they arranged for Enterprise Rent-a-Car to come pick me up. When it came time to pick my car up after the repairs, I brought the rental car back to them, and they took care of it for me. That's a favor that they have as a standard protocol!!! I told Keith that I probably wouldn't be able to answer my phone at work, but I would be more likely to respond to email. Before they started working on anything, they sent me a detailed list of repairs needed along with prices including labor. I'm glad they did! Since I had more to have done than expected, I asked them to help me prioritize the most pertinent repairs by urgency. They did great! They're on the corner of Dana and Montgomery, so really close to where I live. Even after I move farther away from this location, I know I'll only be taking my car here and nowhere else in Cincy. These guys are nice, honest, and man, they know their Volkswagens!! BTW,when they've got them in, they'll give you an Auto4N t-shirt. They're strictly word-of-mouth, and everyone with a VW should be going to them!!! read more

Exceptional customer service. The staff knows exactly how to explain what's going on with your vehicle and they honestly tell you if they think you don't need to replace something. I went there with my sister and we both don't know a lot about cars but we thought we just need to replace the muffler, brakes, and accelerator. We ended up not having to replace the brakes and accelerator. They took the time to inspect almost everything in our car and replaced a lot of things but finished the whole service in a matter of two days (so many things have been replaced). They approximated how long it will take and finished it on time. Also, we had another issue with our car after we picked it up from their shop(oil light was flickering) and they worked on it for free, including towing our car from home. Now, our car feels new. We also received a lot of discounts. read more

Amazing, amazing, amazing!!!! Cannot stress that enough. Extremely efficient service with very fair prices. I am in college and when my car wouldn't start I had no idea what to do. They handled everything with my dad over the phone and were incredibly kind & trustworthy. They even gave me flower seeds when I went to pick my car up. 10/10 efficiency, prices, and customer service! read more

Wish i found these guys sooner! Got my CRV checked out because I'm trying to sell it before i move away. They made me an offer on it ( since they buy cars too....) and then gave me the option to get repairs done as needed to be able to list it for sale. they were super up front and straight forward about the minimum I should do to get this things listed, as well as what i shouldnt have to worry about at this point. They were extremely informative and followed up with me as they said they would. The repairs ended up being more than expected so they did what they could to help us out and make the cost a bit easier to take on. A few days after we took our car home, we got a post card in the mail from the guys in the shop, wishing us well with our move! I hope to find a mechanic like this in Charleston, SC! read more

Unbelievable service and absolute guarrantee on all services! I found Auto4n in the phone book and since then they have been my go to for all family and friends vehicles. They single handedly kepy my Vw jetta on the road for over 220k miles! I sold it with confidence and the buyer still uses Auto4n for services. Its awesome to know that companies like this are still in business and its obvious why they are always busy and full of cars.. They are the best! read more

Each of my auto repair experiences with Auto4N has been outstanding. Mike & Keith provide the highest level of customer service. They use technology to the greatest extent to keep customers informed. They review all repairs in detail and often provide photos. I have great confidence in their work. read more

Great experience! I live in central Ohio and my son attends college in Cincinnati. Unfortunately some criminals helped themselves to my son's catalytic converter one night. Being completely unfamiliar with the repair shops in Cincinnati I started researching online and Auto4N kept coming up as one of the highest rated shops in town. And it was not too far from campus which was important since my son's car was as loud as a NASCAR stock car. I called and spoke to Keith who was very helpful which was reassuring. They got us an estimate for the insurance company (which I don't feel was out of line) and were able to do the repair as my son's class schedule allowed. Dealing with Keith and Auto4N was a very positive experience and I won't hesitate to send my son back if the need arises again. read more

I have been using Auto4n for close to 20 years now; this is, bar none, the best auto service shop in Cincinnati! They tell you what needs to be done, what can wait, and the price is always right... read more

Mike at Auto4N is great! Very transparent, timely, and honest through every interaction. These guys make you feel much better about what work is needed and why, unlike the dealership interactions I've had since relocating from Philly. read more

Love Auto4N! I bought my 2010 Subaru Legacy from Mike, back in march. He was fair and honest to the best of his knowledge about the Legacy. It has been a reliable vehicle to drive around town and on the interstate. I enjoy my Bru thus far. I have been going to Auto4N on and off for many years and have the utmost trust in the work they do . I am a FAN and loyal customer to Auto4N. Thank you. Tammy R. read more