Very poor customer service. Everyone was complaining major under quoted on time Went to shop at 3pm needing a tire change and was told I'll be able to make it to my 5pm appointment...didn't leave shop until 5:30pm. Very poor customer service. Person checking in customers had bad attitude and no compassion or communication with his customers he over promised so most were upset. I paid, he handed me the keys and I left since I was so late already. Apparently he needed me to sign something but never said so?! When I called back for receipt later, 10 min before they close, he put me on hold for 28 min and never came back on the line. When I tried calling back they were closed. Very off putting customer service, never going back read more

I WILL NEVER GO BACK HERE. Dropped off my car to have my back tires looked at. I got a call three hours later asking where my "wheel lock" was for my car. I wasn't sure what this was so I looked it up online and asked them to look in both the trunk and the glove compartment. They proceeded to say we already looked very hard to find it. You need to buy one. Not only did I have to drive 30 minutes to the dealship to get one, when I personally looked in the glove compartment, it was sitting right there. Long story short do not count on dependableness or attentiveness when coming to this location read more

Dropped my car off to have four tires replaced at 8am. Was told it would be 2-3 hours. Waited for 5 hours and called them. They stated they were taking it back now. Went to the store at 3 pm since they closed at 4 and they still had not taken my car back. Now I am sitting here in the waiting area at 4:57 and it is still not done...wanted to know if I wanted to go ahead with the alignment so I didn't have to come back....guess my time doesn't matter... read more

AJ and his team were extremely helpful and efficient. They were quick to respond, explain and very respectful.

Got my tires changed last Thursday and one of their workers name Rufus went above and beyond delivering my car to me. I was unable to pick it up as I was working a shift around the time their store was closing. Didn't take a single dollar when I offered to pay him for that service. Thank you man, absolute life savior. read more

Do not use. They will steal from you. My AirPods were sitting in my center counsel when the car was dropped off and gone when I picked the car up. The car had been literally nowhere else and I notice them missing the minute I got into the drivers seat. The manager claims to have reviewed the camera footage but it "cannot zoom" and claims they didn't see anyone take them. Of course not, they're small and were taken while inside the car. To make it worse, they refuse to admit this could have happened at their store and were incredibly rude to my husband on the phone. As these are an older generation, "find my" is not working. We never once asked for money. We simply wanted the AirPods back or at least a simple acknowledgement that this happened. Instead it was snide remarks and gaslighting. Spend your money at a place you can trust. read more

Everything thing turned out fine, The customer service was great. I would highly recommend them to others. They aim to please the customer, and that is great. 5 stars for me read more

2 years ago I drove to change tires I the drove in had a hole. The owner gaslighted me instead of changing the tire and rim to the one I had in my trunk. Told me I needed to purchase their new tire. For $120.00 not including labor cost. When my mom suggested a patch they not only refused that service. They tried to take the good tire and Rim I came in with. I took my 3 good wheels & air drove elsewhere they did the work for $40.00 read more

I believe the work was never done or the value was replaced on another wheel that already had a working value stem ...it was supposed to be the back left wheel that needed replacing...either way I should receive a full refund read more

Tire Discounters - Tires Near Me - Cincinnati, Ohio

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thank you AJ would be lost without you glad i stopped by at other tire stores i got no help

A manager who is not a asshole! Mike needs to be fired and he needs to close his pof profile and focus on staff. I got a water pump installed and it took about 5 days to install. I paid for my own parts and tire discounter's didn't install it correctly so I had to take my car back a few times and my car still drives BAD read more

Reasonable cost. Decent waiting time. All requested services completed in a reasonable time frame. Also a reminder tag as a guideline for the next service is convenient. read more

I had a flat tire at the start of a holiday weekend. The phone team was super responsive when I called on a holiday weekend and had an appointment set up for me ASAP the day after the holiday. I needed a tire patch and the General Manager at the Beechmont III location, Chris, took time to explain another aspect of my "tire health" I was unaware of. Nick, the Service Manager, was super nice and clearly communicated what happened and what to watch for going forward. A great place and I'll be back since we have three cars! read more

I take my car in because my front passenger tire is losing air. This is what I tell the guy when I go in. He says he doesn't think they'll be able to get to it today because the other guy went home. I said I had been called that morning and as long as I got there before 6:30pm, the guy on the phone said it would be done today. We ended up sitting in the lobby waiting for a while because we thought it would be done that day and didn't bring a second car to drive home. About an hour later, the guy tells us they have an open spot and are going to look at my tire. They "fix" it and the guy said he found a nail in my tire and patched it. We pay for it and leave. Not even a WEEK later, we're walking to my car and notice the tire is COMPLETELY FLAT. Literally barely any air is left in it. We have to get it towed back to this Tire Discounters because it's not drivable. It's after hours by the time the tow truck gets it there so I get a call the next morning from Tire Discounters. I need a new tire. "Actually you need new tires all around." I asked why and he said "you just need new tires". Then I said "well I was there not even a week ago and your policy says that any tire patches will be applied to a tire purchase within 30 days, so I would like that tire patch to go towards this purchase." He said "I can't do that because it's in your sidewall now so you must've picked up another nail". You're telling me, A PERSON WHO RARELY DRIVES HER CAR, that within a few DAYS of getting a tire patch, I picked up another nail?? Your guys didn't just half ass the job?? And now you're making me pay full price for a tire. Also don't give me bullsh*t about all my tires needing replaced. They're brand new f*cking tires. HELL F*CKING NO. I should've listened to the reviews before I took my car there. I thought "no way it's that bad, people are just being dramatic" DO. NOT. TAKE. YOUR. CAR. HERE. The reviews are correct. This place is HORRID. They are just a huge money scam. STAY AWAY AT ALL COSTS. This place should be shut down. read more

I brought my car in because I had two tires running low. I paid to have one replaced and one repaired. I woke up the next day to three low tires and to see my wheel cap had fallen off on the drive home. read more

Patched my tire. I would leave 5 stars for this Oakley location business but their bill board with movable letters was set up as a joke towards women. My only question for them is, what about the old male beer gut?? Ps. They also did not fix my parking light as I asked. Guess I'll go to Car X. read more

Tire Discounters - Tires Near Me - Cincinnati, Ohio

Great service. They let me extend the expiration date on my free oil change due to a scheduling error. Fast service and no hassles.

Not so great. I made the appointment and waited a week for the appointment. I waited an hour to find out you couldn't fix the car. It turns out if the person that made the appointment had paid any attention to the questions he asked me he would have known you couldn't fix it. Then when I asked to have something simple done I was put to the end of the line. As if I just walked in off the street. 2.5 hours to have my tires rotated. And that was with an appointment. Not happy. No apologies. I really didn't complain. What would be the point. You did ask ..... read more

Went i n to get a tire plugged, said they can't due to it's age (6 yo) and immediately tried to sell me 4 new tires. When I said I to the wife I knew someone that can plug it to buy some time, the look on his face was total disappoint and immediately wanted to let me know they finance. Weekend was over and took it to my mechanic and though he agreed it's getting around time to replace the tires looked good enough to get by before winter. So I'll be going to him for those tires. read more

Can't recommend this business in good faith. The staff seems kind and courteous, but the service is abysmal. I happen to work at a shop similar to this one, and I can tell you it does not take three hours to change a tire - no matter how 'busy' you are. Management would do well to schedule better. Have a few team members do tire changes and rotations, and a few others for service - it's not rocket science. The cost is unreasonable ($280 for one tire and change) and the service is poor. Big O Tires (at least in Louisville), would have had this finished in an hour TOPS and got the same tire for $89. Big swing an a miss here, but I'm stranded.. Tony at the counter is very kind. read more

Slow service. They told me a tire inspection and repair would be 45-60 minutes. So I made an appointment. It was 50 mins before they ever started. Their work and products are fine but the way they manage their business needs to be fixed. And they should set customers expectations differently. They don't seem to give priority to customers with appointments versus walk ins. read more

It's that time I dread. Getting tires for my car. My Mr and I looked around and compared pricing. I decided to try Tire Discounters. I made an appointment online and a representative called me to set the date up and also get more details on what kind of tires I wanted. I mentioned pricing and my budget. I felt like she didn't pressure me into anything I didn't want to get. So instead, I mentioned I would go in the store and shop around. So that way I have a better understanding instead of jumping in and buying right away. I scheduled it on a Saturday morning. Walked in and was impressed with the lobby. Super clean and our representative was very friendly, detailed and didn't feel pressured. I needed all seasoned tires, since the winter was coming. I wanted to be safe. There were two types of tires and I opted for the Michelin. 70,000 mile warranty, repair flats and free tire alignment and rotation at any Tire Discounter location. It was a bit pricey but I feel a huge difference on how smooth my car was running. They did a great job. Dropped my car off and it was ready in 3 hours. I highly recommend this place. It was such a smooth transaction and I left with knowledge on tires because the representative was very detailed explaining. read more

My car was in need of an oil change and my tires needed to be rotated. The general manager Michael Mekan stated that my tires did not need to be rotated. My tire light was on, I was told not to worry about it that some time it is just a glitch. Two days later I was driving home from work and my car starts to drive funny. I take it to tire discounter on Galbraith Rd and sure enough there was a nail in my back tire that needed to be replaced. I was told by the employees of the Galbraith store that the guys at the Hyde Park Store were being lazy. So odd...new tire and my tire light is off... read more

I recently ran over a screw and needed a patch job on my tire. Surprisingly had a pretty great experience for something so simple and felt the need to share. I wish I remembered the name of the employee, I believe it was Mike. I called in to see if they could get my tire in for a patch, without hesitation he told me to come on in. I was pretty happy right there because I called a few other places and they acted as if I needed an appointment for this small issue and that I would need to leave my truck for a while. I arrived and he took care of me right away, I could tell he was pretty knowledgeable so I asked a few other car-related questions. He provided a lot of detail with every question I asked, and I was just some dude waiting on a $30 repair on my tire. I sat in the waiting room for not long at all, and they were definitely busy but took care of me very quickly. Before going in I checked the pressure on my tires and they were all kind of low so I was going to ask to have them filled up but forgot to. As I was driving away I checked the pressure just to look and was pleasantly surprised to see all 4 tires at perfect PSI. I have had some not so-great experiences with mechanics. I know this tire patch isn't a big deal at all but after talking with Mike (?) I got a good feeling that they aren't like the rest. They have a pretty great deal on oil changes with free tire rotation, which is one of the questions I had asked him. I will definitely be taking my truck and my fiancé's car in for that since they are both ready for it. read more

This is a five star, top quality place! Went there for four new tires and alignment and waited maybe an hour and a half( which is great). Recieved great- quality tires for a even greater deal. I will bring my car here for future issues. Job well done tire discounters. * The customer service was AMAZING!!! thanks so much guys read more

I'm a 21 year old girl and I have a flat, they said they didn't have a tire for me so I asked if they could help me jack my car so I could put on my spare. This unfortunately was 10 min before they closed. The front desk guy said he'd go ask someone and instead of asking he just turned the lights out now the crew is just chilling in the lobby. Not only were they just outright lazy they were also just rude in general. Now I'm sitting in the parking lot waiting an hour for someone to come bring me a car jack read more

Went in for oil change; they reminded me of front brake wear. Rear was getting thin so the replaced rotors and pads and gave me a nice discount. They also removed a rattling heat shield. Excellent service done within time promised. read more

Great experience today with these guys. Got me in late notice and corrected my tire balance issues in a very time manner. Monty was great to work with explained everything to me. read more

Last week was the first time I had work performed on my 2012 Cadillac SRX other then tires at Tire Discounters. After diagnosing my vehicle for replacing the master cylinder and an issue with it idling ruff/stalling Mike determined that it would need the mass flow sensor replaced to remedy the problem. I returned later that day for the car and while driving it home it was having the same issue. I called Mike and was told to come back Monday so he could have a technician check it again. This time I was told the issue I was experiencing would be corrected by a flash update of the onboard computer at the Cadillac dealer. To make a long story longer the problem was a $13.00 PCV tubing with a leak and not the software update. In my opinion the techs are fine for tires, brakes and alignments, but anything beyond that they are in over their heads. I may be back for tire rotation but never anything else. Going forward the Cadillac dealer will performing maintenance and repairs. Jeff M. read more

I went to get my tires some air because the cold air made the tire pressure go down and Rufus and Cameron were super nice about it and helped me with all my tires at the end of the night. Really appreciate it! read more

Disappointed customer here. Oil change and tire rotation. I was told an inspection was done, and brakes are at 50%, no other issues. I assumed if filters needed changing, I would be told. Nope - now at a reputable auto service provider. Filters look like complete . Rear brakes metal to metal. Won't go back - Tire Discounters... you can do better! read more

I brought my vehicle in because of what I thought was a slow leak in my passenger rear tire. As they had my car, they told me that my front driver side tire had low treading. So what should have been $195 to replace my passenger rear ended up being $426 for TWO tires. The very next day my passenger rear continued to leak. My tire pressure was at 21psi. I took the vehicle back in, the individual who I spoke to, did not appear to take my concern seriously. Or even apologize for the inconvenience and safety issue regarding my vehicle that was supposed to be addressed but wasn't. It appeared as though it was some sort of bother for them. I wasn't able to get my vehicle in that day. I decided to go to a different location, and they found in 10 minutes that my passenger rear rim is bent and has to be replaced. Another $418 spent for something that should have been addressed when my vehicle was initially taken in. They were so concerned about getting more money out of me, that they completely neglected to address the actual issue with my vehicle. I have been an almost decade long Tire Discounter customer and I've had multiple little issues with their employees demeanor and attitudes, but this is the final straw for me. I wouldn't recommend them at all. You're risking experiencing negligence like how I did. read more

I called the Tire Discounter on the corner of Marburg and Alamo early this morning 4/15/2024, and told them I needed a new valve stem on the driver side rear because when we were out of town the tire developed a slow leak so we put fix-a-flat in the tire to make it hom as it was a Sunday evening and everything was closed. The manager(?) said fine have them drop it off, when I called to check on my vehicle he said I needed a new tire @254.00 [lus be cause the flat had been driven on, the tow truck driver drove the Denaki less than 5 feet and the tire DID NOT come off the rim, the manager also said that I needed a new tire because the tire had chemical in it and COULD NOT BE RE-INFLATED OR RE-USED! I ormer certified mechanicand sold car for almost 30 yrs! I called them around 12:30 and the young man who answered the phone said the Denali would be done around 1:15, when my wife and I got there at about 4:15 they HADN'T EVEN BROUGHT IT INSIDE,RUFUS SAID HE FORGOT TO BRING IT IN! Another hr went by and finally brought it inside and still tried to sell me a tire when I knew all I needed was a new stem, them they tried to sell me a $95.00 stem, I told him jst put a rubber stem on the truck so I could get out of the hell hole of a place withe unbelievably rude managers! RUFUS one3 of the managers said that it be $42/00 becayse his worler sealed the rim, which I dide not tell him to do! Then the other manager said very loudly "get your keys and get out of here" all of this after nearly five hrs of waithing around for a valve stem replacement, to be treated like this because I would not let tire discounters(?) rip me off! This business doesn't deserve the publics business and these two managers, in my opinion should be fired! read more

I called TD concerning my problem with my air conditioner.Made appt for 3:30 problem solved by 6:30. Great jobs fellows and ladies. LT read more

Went Tuesday afternoon for an oil change, but was told it will be at least three hours before my car would even be looked at. Recommended coming back the next day. So, I went Wednesday morning at 8:15 and was told they are all booked up. Recommendation then was to make an appointment for the next day. At this point, although, the $39.99 full synthetic oil change at tire discounters is a really good deal, I decided to fork over the cash at the Valvoline instant oil change next door. In and out in about 12 mins, granted it did cost me. I didn't want to waste three days trying to get an oil change. Maybe open up another bay or increase staffing, take care of the customer and maybe in the future, more business would come your way...but only if you want that? read more

I took my Jeep in for a window regulator to be replaced and a quote for a brakes. By a family owned local shop, I had been quoted $1100 for the brakes, $450 for the window, $275 for new lug nuts and was told that I couldn't plug a tire, it would have to be replaced to the tune of $300+. They also said they couldn't get to it for a couple weeks. Since it was raining, and Jeep was covered in a tarp due to the broken window, I went to Tire Discounters ... Hoping for the best, but expecting the worst. I dropped the Jeep off and was told that they were a little busy, so I was pleasantly surprised to get a call two hours later. The pleasant surprises just keep coming from there - yippee! They fixed the brakes AND the window for $925 and did the tire patch as a "courtesy". More surprises ... ? I forgot all about those lug nuts and today I noticed they had been replaced. ALL of them. I am OVER THE MOON happy with the service and care that TD-Oakley took with my Jeep. I only drive her once or twice a month, but she is my baby and will be my daughter's car some day. I felt like they cared for her like I would have, and THEN went above and beyond! Thank you TD! I'm hopeful that you will only see my Jeep for routine maintenance - but I do know for certain - you WILL be the only place my Jeep will go from now on! read more

i brought my car in with a flat tire. after the tire was fixed i had the technician come out to make sure the centerpiece was on correctly, i do this after any store removes a wheel. he didnt touch the centerpiece just looked down at it and said it was on correctly, of course it wasnt and fell off 2 weeks later. i had a set of 4 tire put on there before and had them double check and the centerpieces are still on 6 months later. now the ferguson rd store in cincinnati refusing to replace the missing 50.00 centerpiece. if you pay attention to what you are doing and know what you are doing things like this would not happen. cam the manager was rude and took no responsibility. read more

Love Tire Discounters. This staff has always been pleasant, honest, and quick. They seem to genuinely care about customer satisfaction. That quality is rare in the modern age, most notably among successful businesses. They run great tire specials, have free alignment when you buy 4 tires ($80 value). and have reasonable prices on their oil changes. This building is new and pretty stylish. The old building on Ridge was previously a gas station and rather sad. I highly recommend this location. read more

Bought my tires from TD a few years back. This week one of my tires had a slow leak in it. Found a nail in it so I took my car to TD to have it repaired. I was fully expecting to have to pay for a new tire even though it was under warranty (which I did last time for a leak in my wife's car). This time it was fixed with no charge which was a relief because I am short on funds right now. I would give 4 stars but I feel like I kind of got ripped off the last time I came. read more

Always nervous going to chains, but they were quick, attentive, sooo nice, and did an excellent job. They listened to my concerns, offered options, and fixed a problem another tire shop completely looked over. My car drives 1000% better thanks to them!! read more