Our car broke down on 75N near Ft Mitchell. Driver kept us…read moreupdated and ETA, very quickly got car towed to mechanic with no issues. I appreciate it especially since it was after 8pm.

We needed a jump after a long vacation and these guys came incredibly quickly and got us up and…read morerunning. highly recommend.

A $337.30 tone deaf and upsetting experience this morning, for a 5 mile tow. Sherry is racist,…read moreprice gauges, and makes up payment policies. Maddie does not know her job and simply offers a fake apology. The operator last night was threatening, rude, a liar, and dismissive. $95.00 admin fee, $242.00 tow from Florence to Erlanger, and a 5% processing fee (even though some was paid in cash). The operator towed from a parking lot last night at 1am. While towing, an employee that was parked in an incorrect spot, the operator was threatening, rude, and dismissive. The operator while carrying a gun on his side talked down to an employee who was just trying to gather information and process what was happening. When asking basis questions of how much, where to go, and when can I come pick it up, the operator made comments like, "Get away from the car or I have the right to defend myself." "And this car is mine, until you pay for it." Told the employee it would be $100. Call the customer service this morning and Maddie answers the phone. She does not know what she is allowed and not allowed to do, when offering payment suggestions. Apologies for the operator but is unwilling to discount the outrageous amount of money to compensate for the operator's rudeness. Lastly would not provide the name of the operator to report him for threatening behavior with a firearm. After dealing with an operator and customer service representative, Sherry spoke as the manager on-site to see if grace could be given for the situation at hand. Her idea of grace is waiving a storage fee (the vehicle was there for less than 6 hours) and allowing someone other than the owner of the vehicle to make a payment. She threatens to charge storage if we cannot pay in full today, does not apologize for her operator's behavior, and falsely claims the owner of the vehicle is the only person that can pay for discharging the vehicle, with the owner there giving consent. It is upsetting when you have your car towed for something you know you did wrong. However, Smith Towing had the option to be transparent, polite, knowledgeable, and customer friendly and choose to do the opposite of all 4 qualities. I will be calling the police to ensure all the operators have concealed carry permits and I will be suggesting Jabil/Crane use a different tow truck company in the future. Do not provide this company with another opportunity to treat people's car like a ransom.

very Rude customer service, lost the keys to a car they didn't even tow, they were all clearly on…read morethe same key chain, apparently they "lost" the most expensive one. I would not recommend this place to anyone, they work for the county and do not care about your property. 0/10 I wouldn't even rate them that's how bad they are.

wonderful service. communication was fantastic from pickup…read moreto drop off. payment was very easy.

The Ramirez towing, came out today , and pulled my class a Camelot Monaco 38' motor home. Out of…read morethe mud, I was at an Rv park in Butler Ohio, that got flooded, I tried to move my Rv, and it sunk in the mud. The dater, son team , was successful in freeing my Rv. They are an unbelievable team, my batteries were dead they jumped it got it started. Also after they were done , the Rv stoped running, I called them. And they came back and helped me . I highly recommend recommended this team. They are very helpful. And they are very proficient. in there work. I'm completely satisfied with the job they did. Thank you again to the Ramirez team

Darren is by far the best and most knowledgeable tow truck operator I have ever met. He was very…read morecareful with the 1964 Corvette Stingray that I needed to have towed. Darren took the time to carefully secure my car and protect it from any damage, he was able to place the vehicle expertly once he got it home. Nobody wants to have to tow their vehicle but if you do Darren and Millennium will take great care to make it easy on you and your pocketbook. Start to finish things a company that is highly focused on customer care!

I called Millennium at 10pm and had a guy there in about 20 minutes. I had a 36 ft fifth wheel…read morestuck in mud. They gave great service.

I had to have my car towed today. I came across MAXX Towing and I am so glad I did! Frank was…read morethere within an hour to tow my car and get me home; and was very kind and helpful. He even gave me a jump when we got the car home and was able to get it in the garage. A lifesaver! Save this company name if you get stuck in the future because they don't come up on Google.

Came quickly and very reasonable rates. Really nice guy!read more

I had a tire damaged and the lug seared off. Jack…read more(driver)was punctual and very polite. He did a nice job. I would recommend Sora's to anyone and have used them before with the same results.

Customer Service is excellent. I had my car impounded and the company (especially Liz ) went above…read moreand beyond to keep my stuff secure until I could retrieve my items. Thank you. i miss my car, but it is what it is ...

I used them a couple of days ago for a wreck I was involved in. The Hamilton County Sheriff called…read moreand they were the one up on the rotation that showed up. The tow driver was polite, as was the office manager when I showed up yesterday to get some things from my vehicle, take off my license plates and take some pictures. My car was towed from there by my insurance company. So, that's the last of my interactions with them.

Extremely rude. They charged an outrageous price and added more charges that should not have been…read moreadded. Besides our bad experience, I've heard this is definitely common for this company. I don't recommend their services for anyone.

Needed my high-end vehicle delivered from the dealership back to my residence. I phoned several…read moreother towing companies, but the moment I began communicating with FM Towing, I knew this was going to be the type of exceptional service I sought. And It Was! Great follow-up, communication, service, value, and a couple extras. 5-Star Customer Service. I would use FM Towing again, if needed. I would suggest them to a friend.

my car had gotten stuck on ice and within minutes they had pulled me out! great customer service !read more