I had a shallow scratch on my black 2026 Toyota RAV4, and I purchased a product on Amazon that was "guaranteed" to repair the scratch easily. Well, as it turned out, it failed to repair the scratch and also left a cloudy ring around the area I was working on. I was disheartened, to say the least. It was a Thursday morning. I called Beechmont Toyota where I purchased my vehicle and explained the situation, and the guy recommended that I call Eastside Body Shop to see what they might be able to do for me.
Best advice I've gotten in a very long time. I spoke with Steve on the phone, and he told me to bring it in. It was very kind of him to fit me in right away. When I arrived and showed him the problem area, he asked for my keys and told me to relax in the waiting area while he looked into what they could do. He walked in about fifteen minutes later and took me outside to take a look at my car. He asked, "Can you see it?" I couldn't see it in the least.
I thanked him repeatedly for fitting me in and for taking care of the problem. When I asked how much I owed him, he replied, "I just like making someone's day." He didn't charge me a dime. If I need body work done in the future or know someone else who needs it done, I won't hesitate to recommend Eastside Body Shop. Ask for Steve. read more