Great service ! The price was very reasonable. I got an oil change, took 15 mins MAX!read more

Drove in for quick oil change was pleasantly surprised at the service ! Friendly staff . Reasonably…read morepriced .

I am always a bit trepidatious when going to a new oil place because I have definitely had my share…read moreof places that try to sell me things I don't need. Pfefferle, was not one of those places. I pulled into the driveway to get my car serviced and it was packed. I almost left because I figured it may be awhile, but the tech assured me that it was only going to take about 30 minutes or so and with, all my traveling, I can tell you my car Is probably running on mud right now instead of oil... yikes. So, 30 minutes wasn't too horrible. I went inside and most of the chairs were full in the waiting room, but they had a tv playing horrible soap operas and a full pot of fresh coffee. I stood around for a few, and realized they had a stack of magazines that had some unusual titles. I'm an artsy type and they had, sitting on the top of the stack, "International Artist." I was pleased and parked my butt in an empty seat. The guy at the front desk was very nice and took my info. My car has lots o miles, so I told him I wanted the oil that would make it purr like a kitten again instead of an asmatic old lion. I presented a coupon to him and he nodded in acknowledgement. I sat back down and watched him greet several of the regulars by name, and that's always a good thing in my book. After awhile they came in and showed me how dirty my air filter was and I cringed... I knew this visit would entail more than an oil change because it had been a pretty long time since I'd brought my car in for service. After about 10 more minutes he came in and said my serpentine belt was bad, and I had a feeling it was so that was no shocker. Well, my 30 minutes turned to about an hour. Not a huge deal, but I think they had to order my serpentine belt from another shop. What I am bummed about is that they didn't tell me, and my boyfriend overheard them ordering it from another shop. Had they set that expectation of my wait, I would have been fine. When I was all done and ready to pay, the guy told me that my coupon wasn't valid because I used a more expensive oil. I probably looked like someone kicked my puppy because the original guy never told me that. For a high mileage oil change, fluid top off, air filter, and serpentine belt I was looking at $160. After he realized the first guy had been told about my coupon, he gave me a $10 discount. I was happy again! He also gave me a loyalty card that gives me my 6th oil change free. Bonus!! The thing I liked the most about them, is that they could tell my car had some issues while starting, and they offered some ideas and mentioned that the auto shop up the street was theirs too. I can say that I will definitely be back here, and I may even try out their auto shop. The service was great, and my car's asthma is silenced for a bit. :P

I don't know how to say this we always loved Pfefferele.... But in recent years not so much in 2023…read morewe we had put in a new air compressor it went out before the warranty was up and they kept saying I hope it's still under warranty, it was we had the paperwork, and yes a man at the counter sai " yes it is under warranty, once they did not get everything oil in and the last oil change that didn't screw the screw in tight enough and we lost a lot of oil, a man from church screwed it in tight for us and put in oil the gentleman from church ask where we got the oil changed we told him, and told him about the faulty air compressor too, he as are we, not sure about going back to Pfefferele any more....... Really feel sad

Your assistant manager completely took care of me and gave me a large amount off. My bill service…read morewas quick and knowledgeable.

There's absolutely nothing "instant" about this place. I've had many oil changes in my day, and no…read more"instant" simple oil changes should take an hour.

Pfefferle quickly got me back in my van after replacing a cv axle shaft. Easy to schedule, and the…read moreprice was right.

I have been going here since they opened. I have had them do oil changes, repairs and inspections…read more You cannot beat Chris's honesty either.

I went and had my oil changed and they were able to get me in right away. The whole crew was nice…read moreand very professional. The price was great! The next day, my husband took his car in to get his oil changed. I definitely recommend Christian Brothers Automotive.

From the owner: Professional, ASE certified Master Technicians who perform service/maintenance all on makes and…read moremodels.

Stopped by this location after having my oil changed at the Harrison Avenue location. I hadn't…read moreseen anyone fill my tires and when I asked, I was assured that they had been checked. So I came to Valvoline on Colerain for help. They were very friendly and helpful. My tires in fact had not been checked and my fluids had not been topped off. I heard the manager call the other location and tell them I was the second person THAT DAY that didn't have their tire pressure checked or fluids checked. While I'm VERY dissatisfied and disappointed about what happened on Harrison Avenue, I'm grateful for the guys at the Colerain location for making things right.

I stopped here on the way home from work to get my wind shield wipers replaced. I'd never been…read morethere before but since it's right on my way home I figured it was at least convenient. From the second I pulled in until I left was a total of 5 minutes! Was immediately greeted by one of the employees who introduced himself and asked what I needed. I let him know I just needed new wind shield wipers. He gave me the options and didn't pressure me to go with the more expensive option. I picked the cheaper option which was $12/wiper for a total cost of $24. Another employee changed the wipers while he got my payment. I didn't have to get out of my car at all and would certainly go back again!

I came in today for an oil change and had a great experience, the girl that helped me also…read moresuggested I get a new battery because of how old it was so I had that done as well. While we were talking I told her my Bluetooth wasn't working and she took the time to show me how to fix it if it ever happens again which was super helpful because it happens about once a month.

Always Great Service!…read more I've been here many, many times. This is my local, go to place for oil changes. Having done my own oil changes all my life, life gets in the way and automotive makers make it a little bit more difficult for the do-it-yourself kind of person. Valvoline instant oil change makes this easy. Sure, and you pay a little bit, but it's worth the money. This great expert, courteous and thorough team always gets the job done right . The 1st time!. Would I come back? Yes, emphatically! This is my number one place for an oil change.

Very kind and professional didn't pressure me into additional services! Will be returning!read more

Gerald and his crew were amazing !! Super fast and efficient , super welcoming. Definitely will be…read moreback

I may forget to check in here, but I have been using this location for many years…read more I have had oil changed, antifreeze change, transmission fluid changed, and even rear end gear oil changed here on different vehicles. Don't get me wrong most of the time I come in on Sundays or early in the afternoon so as to miss the rush. But I have never had to wait more than a few minutes. Value for your money depends on your situation. I tend to come when it is cold since I hate to change my own fluids in the cold. I also prefer not to change antifreeze since it is hard to dispose of. I have never had an issue with over 20 different vehicles I have brought in for service over the years. I do recommend this location. I haven't been to the others in the area and I can say staff tends to change a lot but still good overall service.

This place drained my transmission fluid, and put in additional 5 quarts of oil without draining,…read moreand then had to have my car towed to a local mechanic. Of course thy paid to fix it, but never offered any compensation for me being out of a car, for the Ubers I had to get, or for their overall lack of competence. They didn't even check in to see how my car was doing. Never trust this site with your car.

An excellent service center. The owners do a great job of taking care of customers and ensuring…read moretotal satisfaction.

Pleasant Run is family owned by Galvin who is honest, more reasonable than all the other repair…read moreservices & does an outstanding job with repairs. Twice when my engine light went on he ran a test on the engine within a couple of minutes, identified the problem didn't charge a diagnostic fee. The first time he said it was a computer glitch & said to come back if it came on again & it never did come back on. Who gives free diagnostics and is so honest now a days? As a single elderly woman I really trust & appreciate Gavin & his service. I have an older car & have had it in for several things through the years & they have always repaired & completed it on the same day I brought it in for less than others. They keep my car running in tip top shape reliably. Thank you so much Gavin, appreciate your service so much & your excellent crew!