An initial estimated quote was provided, prior to the oil change. Once the work was completed, the…read morefinal charges were more than double the quoted price, without any clear, valid explanation for the marked difference in price. Felt totally sketchy. I will not be returning, for sure.

We had another excellent experience at Konen's Pittstop. We've been bringing our cars here for over…read more15 years. Rob, Mark, Dakota, and the entire team continue to impress us with their professionalism, knowledge, and reliability. They always perform a thorough assessment, clearly explain their findings, and discuss recommended repairs so that decisions are made together. Their pricing is fair, and their customer care is outstanding.

I am confident when I take my car to Whities that my car will be fixed with a fair price…read more Everything is explained to me. I appreciate the excellent mechanics and customer service.

We had water getting in to the trunk of our Toyota Prius. Hard to find and fix the problem, but…read morethey got it done, and at a fair price. I only take my Subaru Forester to them for service. Thanks guys.

When a car is having trouble starting, you get it to a repair shop before it doesn't start at all…read more We brought my friend's car to Mark's after noticing a pattern of stalling. While the problem was happening for a week, the technician said he couldn't replicate the stalling, everything was fine, and sent us on our way. Of course, the next day, the car was back to its same stalling shenanigans. A few days pass and the car eventually dies in a parking lot. AAA was dispatched to give us a jump. They first tested the battery - not the culprit. Plus it's only a little over a year old; car batteries last 3-5 years. The AAA serviceman jacked up the car and engaged the starter manually. The car powered up and we drove it to Mark's Garage to replace the starter, as diagnosed by AAA. "It looks like you need a new battery. Contact AAA to give you a free one." We were told this repeatedly by the Mark's technician after requesting they fix the starter. AAA tested the battery three times; it was good. Besides, why would a business, who can sell us a battery, tell us to get a free one from AAA? Something was fishy. We declined, and told Mark's to fix the starter. Then the technician told us he had to rule out a faulty battery in order to work on the starter. To do this, we had to purchase a new battery to "test." Wait...what?! Why would we need to buy a new battery prior to a diagnosis? Shouldn't repair shops have a test battery available? What happens with our brand new battery when they find out our old battery was fine and the starter needs replacing? Then we're out $200 for a part we didn't need! My friend told the technician, "I will pay you to install the battery. However, if the battery is not the solution and the car breaks down again, you will be fixing this problem free-of-charge." The car sat at their garage for the past week, not repaired. We hired a tow truck and had the car transported from Mark's to another garage. The new repair shop agreed it was a faulty starter, installed a new part, and we had the car back and running the following day. My friend had the impression that she was given the run-around because she is female; an unfortunate, but often true occurrence at auto repair shops. If you're a lady looking to service a car, avoid Mark's Garage.

Have been using Mark for many years I don't drive anymore but my daughter never takes her car…read moreanywhere else whether just for oil changes or repairs

If you have a student at NKU or just need someone who knows what they are doing and will take care…read moreof your car/truck, these are the people to go to!! Took my sons truck there they looked it over, took care of us from start to finish with no upsell !! Thanks for being such and upfront and honest garage!! Feel better knowing we can turn to your garage if something else comes up!! Thanks again!!

The service I received at Bud's was outstanding. As a female college student who knows exactly as…read moremuch about cars as I look like I do, I was on the hunt for a car mechanic shop that I can trust to give honest evaluations and provide me with knowledge about my own vehicle, and I was so impressed by the professionalism and kindness I experienced in the shop. Prices were totally reasonable. I am never going anywhere else!

My car decided to breakdown in the middle of the highway during morning rush hour. Yikes! Cross…read morethat off the bucket list of things I did not want to happen. Anyways, I had my car towed there since it was recommended by two coworkers and it was close to the breakdown. (Side note: Check your roadside assistance info BEFORE you have a breakdown. I paid nothing for my tow.) This building is setup like most mechanic shops. It has a small waiting area with a coffee maker and a few chairs to sit at while watching the tv. I would recommend waiting somewhere else or heading home if possible. In my experience with many mechanics and chain auto repair places, they almost always call you BEFORE doing any work in the event that the cost or repair is one you do not want performed. However, in my case with Pangallo's, the work was done and I only received a call when it was finished. I wasn't cool with this and let that be known to the workers who were not sympathetic to say the least. Having to pay to replace a part that I could have (and did in the past) was annoying and added salt to the wound. I also had an additional issue that arose from their work. (squeaky timing belt that I replaced a few days later myself). Overall, I will not be back to this place and will always try whenever possible to do the work myself. If you are still reading, unless you have a really unique car, chances are that youtube is filled with repair videos for your car. Watch multiple times and do the job yourself and save hundreds of dollars.

Steve the ower is not good on his word bc I have been waiting over several months to get a call…read moreback from him to get my car in for a oil change and I really dont recommend on taking ur car to him bc he will just let it sit there and not get done until he wants it done

I asked for a price to fix an oil leak. They took my car without a word. When I picked it up the…read morecharge was $140. No mention of a fee beforehand. I have expressed my dissatisfaction multiple times and they continue sending friendly notices to solicit my business. They've never acknowledged my disappointment in any way.

These guys are very solid mechanics. They were willing to put in the work to fix my car when other…read moremechanics declined because they didn't have the tools/expertise. Top of the line shop, imo and the staff are super professional and knowledgeable. Highly recommend them if you need work done or even a checkup. My car has been running smoothly for about a year since they fixed a cracked head gasket on my engine.

They are very kind and honest. They get you in fast. The quality of work is amazing. They always…read morebeat prices compared to other places. I can't say enough about this place. If it's the first time having your vehicle, they do a full diagnostic. And they found a lot of problems wrong with my car by doing this and I was thankful. They will let you know what needs to be replaced right away and what can wait for a few months.

Timely and kind! Great communication and saved me quite a bit of money. Definitely recommend.read more

Our daughter's car overheated while driving on the highway. As we are almost four hours away, we…read morewere at the mercy of Yelp and Google reviews. We had the car towed to Ulmer's and received excellent service. The problem with the car was a result of a previous repair at a different shop (near home). Brian at Ulmer's helped us with pictures and video of the problem caused by the previous repair. They also squeezed her car into their busy schedule and got it done in a reasonable amount of time. We highly recommend!

Always get a 2nd opinion from a TRUSTED person if you choose to use Ulmers. They told me there was…read moreblown head gasket on a recently purchased used truck. This caused me heaps of unnecessary stress with the dealership. Turns out their diagnosis was 100% B.S. I had 3 other mechanics look into it - complete scam. I had been a customer for years prior - now I question everything they ever did. Its been 20000 miles since...motor is strong as ever.

After my last Terrible Experience @ Midas, I decided to give Tires Plus a try... Best thing I…read morecould've ever done!! From the 1st Minute I entered the door, Amein Rimileh was right there listening to my concerns - He genuinely responded, "We'll take care of you here!" From that day forth the Wow Factor continued to Increase... Give this guy a store or for starters a "Promotion!!!" I will continue to return as long as Amein is here!! Marvin

Two stars instead of one because this was partially my fault. I had one flat tire. It could not be…read morerepaired, so when they called they told me the original tires were not available. Thinking they were not available AT ALL, I approved four new tires on a car with 24K at substantially more cost than replacing one. I called the dealership, which said the tires were indeed available. When I clarified with Tire Discounters, I was told that THEY couldn't get the tire, not that the tire was not available. Shame on me for not calling the dealership FIRST. I feel like I wasted three tires (he offered to let me keep them, but where am I supposed to store three tires?), and spent several hundreds of dollars more than I needed to spend. Other than taking them up on my free repair if I have a flat and it's repairable, I am going to be finished with Tire Discounters. I feel like I was deceived. I think they knew I was upset, because they kept chatting me up and being overly friendly. Not enough, guys, not enough.