I am confident when I take my car to Whities that my car will be fixed with a fair price. Everything is explained to me. I appreciate the excellent mechanics and customer service. read more

We had water getting in to the trunk of our Toyota Prius. Hard to find and fix the problem, but they got it done, and at a fair price. I only take my Subaru Forester to them for service. Thanks guys. read more

The overall experience at Whitie's Car Care was outstanding. Shout out to Tammy and her husband (unfortunately didn't get his name) for helping me out. I know nothing about cars, new in town and was recommended Whitie's Car Care when I had my car broken in and the ignition key box messed up. They took my car in ASAP, did what was necessary and even directly referred me to a place that was able to repair the window faster than they would. And they are just super nice and kind people. I'd come back 100% read more

Whities is professional, friendly, informative, and ethical. I totally trust them with our 2 cars. I am a long-time client.

Whitie's helped me out in a pinch this week, as my car started losing radiator fluid from a loose cap. They had me back in business in a few hours at a reasonable cost. Such a blessing! read more

I have taken my car to Whitie's for 30+ years and always had the best, most reliable and most reasonable service. Greg recently sold the operation. Unbeknownst to me, I took my car there for a 30,000 mile check up. It ended up costing me $779! The big services before had never been more than $300 or $400. I called Lexus and they would have been $300 cheaper. Never going back to Whitie's. A really huge loss! read more

Whitie's Car Care is hands down the best care care/repair in Cincinnati, Ohio. They are efficient, timely, professional, extremely talented mechanics, and very kind people. I cannot say enough great things about their team over the many years of service my family has received from them. They are honest about the repairs, and quick to update about the situation. They are ever judgmental and are always there to answer any questions you might have. For minor repairs and check-ups to major system issues, I would highly recommend this auto repair shop to anyone in the Cincinnati area. read more

Whitie's has saved me bunches of money twice! My regular mechanic (who shall remain nameless) was unable to diagnose the source of a noise in my Nissan and suggested I take it to the dealer to replace $1,500 worth of stuff. We took the car to Whitie's for a second opinion, $200 later, the noise is gone. I'm so relieved that I didn't sink big bucks into the car and the problem is fixed. Whitie's also did a complete scan of the car, letting us know what may be coming up on the horizon. Needless to say, we'll be bringing this car back here from now on! Bonus points for taking credit cards (not all mechanics do) and being on the bus line. read more

Professions people need to trust: Dentist, Doctor, Mechanic. I've been taking my vehicles to Whitie's since I got my temps. My old man has been taking his vehicles since before I was born. This is the type of mechanic you can never find. They are friendly, knowledgable, timely, and most of all trustworthy. Whether you just need an oil change or a 10,000 mile checkup to major repairs like transmissions or air-conditioners, Whitie's can do it all and they do it well, and their prices are reasonable. They'll tell you what they believe, whether it creates more work or less for them, they want to do what is best for both you and your vehicle. I trust them when they tell me I need a certain repair because they'll also tell me when I don't need a certain repair. Even if all you want is a second opinion, these are your guys. Stop taking your car to the dealer for a repair. Take it to Whitie's. read more

Just moved to town, know nothing about cars. Had a small problem - I snapped the plastic license plate bolts when trying to exchange plates, and couldn't get the replacement bolts back in. Took my car to Whitie's around noon and they helped explain how to use the new bolts to "rethread" and what kind of goop can prevent for similar situations in the future. 5 minutes later, I was back on the road and they did it all free of charge. Granted it's a small bit of service, but I appreciate their timeliness, willingness to answer my multiple questions, and how friendly they were. It's also close to home and work, making for a very convenient service stop. Would come back for more major repairs when my car needs them. read more

I've checked the other reviews, and I'm not the first person to say this: This is the only auto shop I have ever used and I inherited it from my mother, who used them before me. They service mainly imports, especially Asian imports. Whitie's is always willing to work you in. They are very trustworthy and professional. A plus: If you work downtown or at UC, you can drop your car off and take the bus in. They're right on the number 11 and 24 Madison Rd bus lines. read more

My father-in-law is a mechanic and after they left for Alabama, we were left with grinding brakes and no way to know who to trust. I went straight here to see and read the reviews and seeing that the only one-star review attached to this seemed to be more related to user-error than anything else, I felt confident. The great news is that the confidence was not misplaced. I primarily dealt with Jason on the phone and he was very straightforward with what needed to be done and what could wait. We dropped it off early on Monday and they quoted Tuesday but had it done by 4p that day. I couldn't be happier or feel better about our decision and I would definitely recommend Whities if you're looking for a place to take your car. read more

Stopped by to make an appointment and he was able to see me the next day. My car had been stored in a barn for almost a year and I wasn't for sure what all needed to be done. He inspected the car, called me at let me know what needed to be along with the price. Very reasonable pricing and he even fixed the dented back lift gate...HIGHLY recommend read more

"We make money on our parts" That's what I was told after bringing my Honda Accord in after the starter had gone out. The starter replacement on a 2006 Honda Accord should take about 2 hours to complete with a decent mechanic. The folks here estimated a total cost of ~$700+ to simply replace a starter. I asked how much the starter itself cost because that seemed extremely high for a simple component. They explained that they only install factory components and the starter would cost $482 dollars + $200+ for labor costs (their rate is roughly $90 per labor hour). In my opinion, that is a ridiculous price for a starter. I called a few other shops in the area and found one on the Kentucky side. They only asked $397 for everything including the labor and while it's not the greatest price in the world - it's doable. I decided to call Whitie's back to see if they would be willing to bargain if I brought my own starter in. He said they may be able to but he'd have to charge me more for labor... "what the everliving f***?!" Why would you double the amount for labor when the customer is doing half of your job. There is no need to be that greedy that you don't think your customers are that important enough to help someone who is willing to go the extra mile to save some money. After we talked some more on the phone I told them I would be in later that evening to grab the vehicle and take it to another shop. They did try to start it prior to my arrival in the hopes that I wouldn't have to get a tow truck - I do appreciate that. Overall, I would not recommend this place to a friend - ever. Please do additional research when trying to find a decent shop that will not try to nickel and dime you for services. Thank you for taking the time to read this. read more

I was all excited to patronize this reputable mechanic in my neighborhood, until they told me they "don't even look at American cars." You're called Whitie's and you don't support American cars. I can't make this stuff up, people. read more

Whities is great. In addition to being professional and knowledgeable, they look to save you money. While most shops simply give you a laundry list of repairs, Whities take the time to explain to you which are absolutely necessary and which can wait. In short, they make your interests a priority over their own profit line. Highly recommend. read more

These guys rock. Even all the way in Texas they continue to help me out over the phone and chat with my mechanics here to fix my car troubles. They are always honest and speedy and continue to provide excellent service! read more

I have been using Whitie's Car Care since I moved to Cincinnati in 2008. Being new to the neighborhood, and having very little knowledge of cars, I needed to find a reliable mechanic that I could trust. A friend recommended Whitie's and I've been a frequent customer ever since. They are very knowledgeable and trustworthy...they always explain everything to me in great detail, provide me with options and the associated costs, and never do anything without my say so (once they even noticed that one of the knobs on my dashboard was missing...called me to ask if it was okay to put on a $7 replacement knob). I've had a couple of "car emergencies" and even though they were completely booked, they still took my car and had it repaired immediately. I've never been less than 100% satisfied with my service from Whitie's and would never trust anyone else with my vehicle. read more

New to Cincinnati, I was concerned about finding a reliable mechanic BEFORE I had a problem with my car. I read all the reviews and discussed options with co-workers everyone had good things to say about Whitie's. I must say my experience was as pleasant as car care can be, and happily I was informed there was no need for the repairs I was anticipating. Admittedly I did a few things that helped the process go smoothly and would recommend them to any new customers. First, call in advance for an appointment for major repairs if at all possible. Second, they don't stay open late and have limited hours during holidays. Finding Whitie's has been a big help as I adjust to my new city because I know they have my back and will keep me rolling trouble free. read more

I can't say enough wonderful things about Whitie's. I lived down the street and took my car there for maintenance and repairs over the course of 2 years. They were always honest and fair and provided options. For example, I had a hole in a pipe somewhere that was making a lot of noise. They gave me two options: replace the entire pipe (about $600) or they could fill the hole with a sealant ($150). They gave me further information and then left the decision up to me without pressuring me to go the more expensive route. As a single young female, this sort of honesty and fairness was SO appreciated. They were excellent in their customer service as well, always willing to go the extra mile. Just today I had a bike emergency that required a type of tool I didn't have on hand, and so I rolled my bike down to ask for help (which was very embarrassing!). Not only did they help with the tool, but they also filled my tires with air at no charge. The small acts of kindness are not unnoticed, and the customer service is above and beyond! Thank you Whities! read more

I have been taking my cars to Whitie's for over 20 years now and once again, just last week, they took great car of my car and my money. A Maxima with over 130K miles may not be worth saving but they worked out a plan to keep it running and ease the impact of the expenses. The owner, Greg, explained exactly what needed to be done now to avoid a catastrophic breakdown and what could still wait a few months. He even invited me back to the shop to show me what they were doing to the transmission, talked through the solutions, and let me decide. Greg's great line is "If it were my car . . . " and I trust that. You can trust these guys to take good care of you. read more

I've only taken my car in twice, but both times have been great experiences. They seemed very knowledgeable and went over the repairs with me thoroughly before proceeding. Plus, they were just nice and pleasant to deal with. Side bonus - they also helped me replace the blade on my lawnmower for no charge during one of those visits. They are very up-front about only servicing foreign cars - in fact, it's on their sign in front of the garage. I don't see an issue with this, it's fairly common for mechanics to only service certain makes. read more

We had a loud hmm vibration at 2000 rpm in our 2004 Nissan Quest. The dealer had the car for a week and didn't know what to do. We took it to Whitie's and they had it done in one day, for $180 bucks. I'm never going back to the dealer. They are VERY professional at Whities. read more

I won't buy a car that they won't service. They fix your car with your long-term goals in mind. For example, the length of time you intend to take the car. Then, they take the appropriate measures. I don't know enough about car repair to know if they are always the cheapest (not even considering dealerships in this conversation), but I never feel like I have paid for anything unnecessary, and I have been taking cars to them for 25 years. read more

Almost 30 years ago we moved to Cincinnati and were referred to Whities Car Care. They service foreign cars and are dedicated to that task. I must say that we have been more than happy with them all of these years. We have purchased used cars through them and serviced everything there exclusively. They are friendly, honest, timely, and even let you know when something is unnecessary for now. Greg takes car care seriously and expects you too as well! We get calls when we are due for service encouraging us to be responsible with our vehicles - and in the nicest way. Great customer service!!! If I slip in to ask a question, or help with something small, like a light out they always take the time to do so and often won't charge for something like that. One time the owner and his wife drove to where i was stranded and helped me start my car. We are Happy, Happy, Happy to have this trust relationship with Whities. read more

Honest, professional and trustworthy. I bought an older car which had several issues (a 99 Toyota Corolla). These guys are great about explaining what needs to be fixed (including explaining why) as well as telling me what can wait until later. Everyone there is friendly so you never feel like you're being pressured into something you're not sure you need. Service is always top notch and never had any issues with their work. When I would take it in for an oil change they would drive my car around to make sure they there were no issues with it. Whitie's is definitely loyal to their customers, which is why I gave them all my business for several years while I owned my older car. Minor complaints I have are they are not open on weekends and are a little pricier than other chain places. That being said, they do offer loaners which is a huge help. Further, the fact that they don't try to sell you things you don't need made me feel that the price evens out (vs. paying for a cheap oil change and then getting tricked into buying a bunch of stuff you don't need). One time I took my car to a chain place where they told me I needed a new engine air filter. I took it it Whities and they told me that the engine air filter was fine. Overall, if you're driving an old car and are worried that no matter what mechanic you take it to they are going to force you to replace and fix a bunch of things you don't need, take it to Whitie's. read more

Saw they were the top rated shop on car talk's website. Their hours are not the most convenient but the service is worth it. Honest and down to earth. I work for Toyota and much prefer to take my car here than to the dealership. read more

This review is based on one phone call but I just had to rate it for its customer service. I haven't even gone in but I know that if I have any problems with my car, I'll definitely be going here. I have a 2006 Honda Accord and the Honda dealership was pushing me to get a new timing belt and all the other stuff that comes with it even though I haven't hit the miles yet. They were pushing me because I'm supposed to change it around 7 years. The mechanic on the phone was so helpful and completely honest with me. He didn't even try to get my services. He told me that I should wait until 10 years, that it wasn't necessary to change it now, and all that other stuff could also be changed later. Honda's estimate: $1100 just for the timing belt.. their estimate with everything else: $850. read more

I don't know why I haven't done this before. We have been using Whitie's for almost 25 years for service on our Japanese model cars. They are fantastic! We have a 1996 Camry that is still purring like a kitten thanks to Whitie's. Today, my battery died and wouldn't accept a jump - I called AAA and just waved goodbye to the car knowing that the guys at Whitie's would sign for it when it got there, take it in, and get the problem fixed pronto. We have our Xterra and our Camry in there every 3 months. I know the current "wisdom" is to go more than 3000 miles/3 months between oil changes, but the quarterly visit to Whitie's is so much more than an oil change. It's a chance to check all the fluids, check safety on the tires, lube everything that moves (like those hinges on the fuel cap door you never think about), and give your vehicle a bit of TLC. Makes a world of difference - we've never really needed much in the way of major work because our vehicles are so well taken care of during their oil change visits. I'd never change - I've even had warranty work done there because I trust them implicitly with my cars' needs. read more