The price is right for the work done. I made an appointment for a small tire rotation job and when…read moreI showed up, they had no record of it. Waited an hour for them to get it on the lift. While not directly associated with the repair, the bathroom was disgusting and had no paper towels to dry your hands and all of the trash cans in the bathroom and waiting room were overflowing. If you don't have to wait inside for anything, I guess this isn't an issue.

Got an oil change done here and it was fairly priced. They did tell me I had the wrong size air…read morefilter in and I was dumb enough to agree to let them replace it, I definitely think they were just looking for more $$$.

My car decided to breakdown in the middle of the highway during morning rush hour. Yikes! Cross…read morethat off the bucket list of things I did not want to happen. Anyways, I had my car towed there since it was recommended by two coworkers and it was close to the breakdown. (Side note: Check your roadside assistance info BEFORE you have a breakdown. I paid nothing for my tow.) This building is setup like most mechanic shops. It has a small waiting area with a coffee maker and a few chairs to sit at while watching the tv. I would recommend waiting somewhere else or heading home if possible. In my experience with many mechanics and chain auto repair places, they almost always call you BEFORE doing any work in the event that the cost or repair is one you do not want performed. However, in my case with Pangallo's, the work was done and I only received a call when it was finished. I wasn't cool with this and let that be known to the workers who were not sympathetic to say the least. Having to pay to replace a part that I could have (and did in the past) was annoying and added salt to the wound. I also had an additional issue that arose from their work. (squeaky timing belt that I replaced a few days later myself). Overall, I will not be back to this place and will always try whenever possible to do the work myself. If you are still reading, unless you have a really unique car, chances are that youtube is filled with repair videos for your car. Watch multiple times and do the job yourself and save hundreds of dollars.

Steve the ower is not good on his word bc I have been waiting over several months to get a call…read moreback from him to get my car in for a oil change and I really dont recommend on taking ur car to him bc he will just let it sit there and not get done until he wants it done

I've been here twice for tire issues. The first was me popping a tire. That time it was around $300…read morefor the right size tire on my SUV. Funny enough, I came back in for a leak on that same tire 6 months later. This time it was only $20 to patch the hole from the nail. Both times I stopped inside for immediate help and they were able to help within a few hours. Definitely my go-to place in the area.

Will never take another vehicle there again! Sunday I rolled my passenger side window down and it…read morewouldn't go back up. We normally take our cars to Car X in Newport but they are closed on Sundays, so we brought it here. They told me the motor needed replaced and it would be $315 and it wouldn't be done till Monday. I told them that was fine. Monday they called me at the end of business and told me that the motor was fixed but it still wasn't working so it was also going to need a new master switch and in total it would be $1000 and the part wouldn't be in till Wednesday! I immediately called Car X and he told me that it sounds like they misdiagnosed it and they need to check to make sure the motor was actually bad before I pay for it. I called them back and they told me the motor was definitely bad. I told them that I would be in the next morning to pick up the old motor and I was having it tested, and that I would not be paying for a new one if the old one still worked. The next morning when my husband went to pick it up they said it was back in the car and magically working and I only had to pay for the switch. Interesting huh? At this point I was livid and called corporate. Then the next morning I get a call from the store manager who had been off for the last 2 days and said he came in to a note from one of his mechanics saying to give me my car back and not fix it. I guess they were mad that I called corporate? I told him that they've had my car for days and that it needs to be fixed! I explained to him how they tried to screw me over and told him I would call corporate again if need be so he apologized. He gave a discount on my service and threw in some free wiper blades but the entire thing was an absolute nightmare and if I hadn't asked for that old motor back to have it tested they 100% would have charged me for a part that I didn't need!

After my last Terrible Experience @ Midas, I decided to give Tires Plus a try... Best thing I…read morecould've ever done!! From the 1st Minute I entered the door, Amein Rimileh was right there listening to my concerns - He genuinely responded, "We'll take care of you here!" From that day forth the Wow Factor continued to Increase... Give this guy a store or for starters a "Promotion!!!" I will continue to return as long as Amein is here!! Marvin

I had a tire with a slow leak. They told me that I would have to come back Saturday morning when…read morethey first opened or make an appointment which would be Monday or Tuesday of the following week. I did not feel like waiting, so I headed towards Montgomery, wards and found a Tire Discount store on Alexandria Highway. I pulled in and a half an hour later I was out with the tire fixed. They were extremely pleasant and did an outstanding job. I would highly recommend Tire Discount store which is across from crossroads before you get to the AA Highway less of all was a charge so I would give them five star And will highly recommend that Tire Discount store to anybody the 5 stars is for the store on 27 not the Pavilion

I called this evening to ask if they could help my son who was about to perform at the Madison…read moreTheatre. He had licked his only key and all his equipment in his truck. Without hesitation, they assured me they would take care of him and get the car opened. What awesome staff! Very kind and considerate! I am grateful.

Took my brand new WRX here to get all weather tires. Their machine scraped all the way around all 4…read moreof my rims to the metal. They covered it with something so we wouldn't see (some sort of putty) when we left. Then we washed it the next day. It was apparent what had happened. I don't care if I drove in with a ford focus and hub caps. They should not take on jobs they do not have the right equipment for!

The customer service is incredible! They are honest, fair and trustworthy…read more I've taken my care there several times over the past 10 years and have recommended they to friends and family members. They have never disappointed. Saved me hundreds of dollars versus dealership repairs.

Been using these guys for my car issues for 12+ yearsyears. Very trustworthy & reliable!read more

We live in Clifton and these guys are right across the river from us, exit 191. We've had two…read moreunlucky flat tires recently and they are always nice and incredibly fast.

Needed to replace 2 flats and fix rims at moment's notice after plowing into and over a curb. These…read moreguys are hard workers and Mike is straightforward and will give you a great price, and is honest with all your options and his recommendations. Got me in and out very quickly and they all did terrific work to get my car back in shape. Go to Covington tires with your car's needs.

An initial estimated quote was provided, prior to the oil change. Once the work was completed, the…read morefinal charges were more than double the quoted price, without any clear, valid explanation for the marked difference in price. Felt totally sketchy. I will not be returning, for sure.

We had another excellent experience at Konen's Pittstop. We've been bringing our cars here for over…read more15 years. Rob, Mark, Dakota, and the entire team continue to impress us with their professionalism, knowledge, and reliability. They always perform a thorough assessment, clearly explain their findings, and discuss recommended repairs so that decisions are made together. Their pricing is fair, and their customer care is outstanding.

Your assistant manager completely took care of me and gave me a large amount off. My bill service…read morewas quick and knowledgeable.

Top notch customer service. It is not lost on me when an establishment respects your hard earned…read moremoney.

Glen's Chevron the whole crew are some of the most selfless, non-judge mental , kind , hardworking…read moregroup of individuals. They got my car in quickly and back to me for me and my children to be on the road again. The service is top notch, they actually care. The pricing is more than fair. (my car actually was having more trouble) and that was when I took it to a Big Name shop who didn't seem to care. I will never go anywhere else, they deserve as many praises, tips than anyone could ever give!

Absolute crook! Go elsewhere! Charged me more than 4 times for his crappy personality and service!!…read more At the end of it all, gave me someone else's keys! Stay AWAY!!