An initial estimated quote was provided, prior to the oil change. Once the work was completed, the final charges were more than double the quoted price, without any clear, valid explanation for the marked difference in price. Felt totally sketchy. I will not be returning, for sure. read more

We had another excellent experience at Konen's Pittstop. We've been bringing our cars here for over 15 years. Rob, Mark, Dakota, and the entire team continue to impress us with their professionalism, knowledge, and reliability. They always perform a thorough assessment, clearly explain their findings, and discuss recommended repairs so that decisions are made together. Their pricing is fair, and their customer care is outstanding. read more

I had been searching for a go-to car spot in NKY and boy did I hit jackpot with Konens. They are fantastic here! Every time I get an oil change, they do a full inspection on my car and document everything with prices for you to make the decision on if you want to move forward with anything else or not. They aren't salesy and forceful. The only downfall to this place is the parking lot is very tight, however, they always seem to get me in and I can drop my car off and they take care of it! read more

We took our Honda Element in to Konen's for some suspension service and a pre-trip check up. They were extremely thorough, and performed the work we needed efficiently and for a very reasonable price. We're now 4500 miles into our trip and couldn't be happier. Services they provided that had been ignored by our once preferred service shop, have made a noticeable difference. Smooth sailing and even better gas mileage! We are looking at being loyal customers from here on out. read more

Good place. I just gave them my car for a quick check up before driving long distance. No issues while driving once it was checked. They were quite comprehensive in providing the details about everything they came across that required attention, along with what's priority and what's not. The service was good and timely - in fact, I was back on road ahead of time. Would definitely recommend it to my friends. read more

First time customer, professional and thorough. Gave me the laundry list of things i needed, although gut wrenching the estimates were fair and didnt come across as bs. Took care of me within a day but had to wait a day to get it in. Great place, good business practice! read more

Very helpful, honest and upfront! Got my vehicle fixed fast. Repeat customer for all my vehicles.

Can't say enough good things about this place. From the initial phone call, the staff was polite, friendly, and knowledgeable. While I'm sure they were busy when I called, they didn't act rushed as some others may be when interrupted from their work. You'd think this responsiveness to the phone would result in slower turnarounds for clients, but this wasn't the case. We dropped our car off on a Wednesday morning and picked it up Thursday evening, despite several issues needing addressed. While we brought in the car with a couple specific issues in mind, they completed a full inspection. Their transparency in the process was what really impressed me. They use a software that allows a report to be generated and shared with the vehicle owner when their inspection is complete. As you can see in the screenshot, it categorizes things by urgent, needing addressed but can wait, and no issue. I then spoke with staff on the phone to decide which issues I wanted addressed during the current encounter and which we wanted to leave unaddressed. Mark was honest about what things were actively unsafe and which could be delayed until later on down the road. He provided me several price points depending on which things I wanted fixed and which I did not without ever sounding bothered or inconvenienced. When we had determined all the services that were wanted, I received a link to an invoice detailing each task and the corresponding cost in addition to an option to pay online. They have convenient lockboxes mounted outside their shop for after-hours car pickup with personalized access codes for each customer. The only downside, if there are any, is the tight parking lot they have to work with. I can see how it can be difficult to navigate when the shop is busy, which should be always because of the superb service they provide. This was our first time working with Mark and other staff at Konen's Pittstop, but certainly not the last. read more

Konen's Pittstop - Texts I received after each step of the process with Konen's working on my vehicle - Auto Repair Near Me - Bellevue, Kentucky

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I had a friend install new brakes and rotors; they did a great job but there was a noise coming from the rear of the car when they were finished. Turned out it was a loose bracket. Konen's Pittstop checked out the car thoroughly and fixed the problem quickly and affordably. I felt as if they heard my concerns and made sure that my car was safe to drive. They seem honest, forthright, and I trust them. read more

My family and I take all of our vehicles to get mechanical work done at Konen's and are always pleased with the results. Everybody there is so friendly and very responsive. I would highly recommend Konen's for any type of mechanical work that you need done on your vehicle!! read more

We stumbled upon this garage years ago and they've treated us well. Most importantly, they are honest. We have several cars - from historic to new - and they handle them all, including basic oil changes. On one occasion, they replaced a part on our car and it didn't fix the problem, so they didn't charge us. I've even stopped by for a quick, on the spot diagnosis. On two occasions, we thought something was wrong, so we took it in. Turns out there was nothing wrong - so they didn't charge us anything! Couldn't be happier with their service. read more

Honest. Cheap.even if you are from out of town. He has handled my 1981 car for 7 years. One time they gave me a battery under warranty and delivered it to me for free read more

Here out of town and my check engine light came on. With no choice but to get it checked out before driving home, I took my car here. These guys were a HUGE help in diagnosing the problem for me. They couldn't get me in because I needed my car fixed that day as I was leaving town soon and they were understandably booked up before the holiday weekend, but they did everything they could and pointed me in the right direction. If I lived around town, this would easily be my garage of choice. Thanks again for the help guys read more

What price can you put on peace of mind? Having a mechanic that you can trust is important to anyone that relies on private transportation. You can trust Rob and Mark to good care of your auto needs. read more

My experience here was super. I would recommend to anyone looking for car service. They were timely, efficient and up front about everything going on with my car! I felt very welcomed for it being my first time using their services. As a plus, I live in Bellevue and this was so close convenient. read more

This place was recommended by several members of my family who have been coming here for years and I found out yesterday for myself why. I had a tear in my tire and needed it patched ASAP. I called here the next morning and they were able to squeeze me in without any questions. I took my tire down on my lunch break and by 5pm, I stopped back down and they had the tire repaired and put it back on my car in no time. I was impressed at the level of customer service I received. Having a hole in your tire is a real inconvenience, but these guys took care of everything and the problem was behind me in less than 24hrs. If I would have taken my car to one of the "big names" they would have tried to tell me I needed a new tire - saying they wouldn't be able to patch it - and would have tried to convince me to purchase 4 new tires instead. (Yes - that exact thing has happened to me at the Firestone in Newport when I needed a tire patched last year on a different vehicle) read more

I drive a 25 year old car, that needs regular repairs. Konen's does quality, honest work. They even tell me when a repair is not necessary. They are by far the best shop I've dealt with, hands down. Keep up the great work. read more

Quick, fair, and knowledgeable. They gave me my oil change, told me of some things I should consider getting tuned up over the next year or so, but didn't badger me into anything. Great service. They will be my go-to car shop! read more

This is exactly what you want in a local auto mechanic. Someone that will work with you to stretch the years, miles and value out of your vehicle by showing you what needs to be done, what should be done, and what can wait but needs to be penciled in for later. read more

Konen's is fantastic! I'm new in town, and unfortunately had to have AAA tow my car to Konen's early Thursday morning. We had no idea what was wrong with it, and decided it was best for the professionals to have a look. They were booked up, but still looked at it and had a diagnosis the next day. It ended up being a quick, inexpensive fix, but Konen's also did an incredibly thorough inspection on the rest of my car. We know what to look out for now, and will be grateful customers of Konen's going forward! read more

Amazing experience. I made an appointment over the phone and dropped my car off the night before and they got to it first thing the next day. They do a free inspection and print off a list with estimates when you pick up your car. They're not pushy and I felt they were very honest. Good price for oil change and filter change. Will definitely be back! read more

Best in the business.. repaired right the 1st time.. I'm very pleased...

What wonderful service! I called on a Friday and got in on the next Wednesday for a tire rotation. They worked me into their schedule to help me out. Truly appreciated! I was only there for a half hour and while I waited I got the chat with a friendly staff member whom was very welcoming. I overheard a telephone conversation between a staff member and a customer about her car and he was VERY detailed about what was wrong and how much everything would cost. I feel like if I ever need any major repairs in the future they would be a great place to give me the details. Great location too! read more

Owners and staff are wonderful! Honest and on time with all work done. Konen's has supported local schools and churches for over 30+ years.

I always find it so difficult to locate a reasonably priced, trustworthy mechanic. I've been ripped off so many times in the past. That's why I absolutely love Konen's Pitt Stop in Bellevue, KY. Right behind the Party Source, this friendly neighborhood mechanic is honest, knowledgeable, and speedy. I can take my car in for anything from an oil change to a blown out radiator (don't ask). I was recommended to Konen's Pitt Stop by a friend, and I hope you all will take up my recommendation to visit Rob for all your car maintenance needs. read more

I took my VW Cabrio in last week to see why my car stopped running after it started back up just fine the next day. Konen took a look at my car and called me to say they found nothing wrong and charged me nothing. That has never happened to me before! Konen seems to be a good place that's not out to take your money. I will definitely return if needed. read more

I am not from Cincy or OH or even KY. I was in town for one night from INDY. I noticed my rear right tire wasn't holding air very well. Konen's was the closest to my hotel. I took my VW Jetta there, and they got me right in, Konen's was very honest with me about the problem of my tire having a leak in the side wall and not being repairable. Konens then put my spare on at no charge. I've never been treated so well before. It is very rare to find people like this, I highly recommend! read more

Everyone needs a good autospot, if you are near Bellevue ky this is yours. I worked at a place like this when I was in my teens. I was looking for somewhere local for good basic auto repair. I drive a Beemer and my go to place is Autohaus in Loveland. I just need a tire plugged and need someone close, looked on yelp for someone local. Great reviews so I tried them. 25 bucks and 30 min later I was done and happy. read more

Always exceptional and honest service from Rob. I've been coming here for 7 years and My family all brings their cars here as well. They are reliable and timely and always have fair prices. read more

A few months ago Hyundai in Alex. KY said I needed front brakes and calipers to the tune of $600.00+. Took in to Konen's. They said calipers were definitely not needed and replaced brakes for 300.00. Brakes are still operating well. I will soon be taking another vehicle to them. P.S. This is not the first time Hyundai tried to fleece me. Beware. read more

Visiting our son in Dayton, KY (next door to Bellevue) and on way out of town to drive home on 11/2/15, we noticed spongy brakes. Pulled off and googled the closest open repair shop, which happened to be Konen's Pittstop. Even though they had a full day of appointments, they worked us in (with no griping), quickly identified the problem and efficiently repaired it, at a reasonable cost (they could have gouged us since we had no other choice really). They kept us abreast of where they were in the process, how long it would take, etc. Just very professional, a real class act. Highly recommend them. read more