The customer service is incredible! They are honest, fair and trustworthy…read more I've taken my care there several times over the past 10 years and have recommended they to friends and family members. They have never disappointed. Saved me hundreds of dollars versus dealership repairs.

Been using these guys for my car issues for 12+ yearsyears. Very trustworthy & reliable!read more

Wanted to give a revised review after the district manager got in touch to discuss with me. While…read morethere wasn't much to be done to get my time back, the location itself did make an effort to make it right after the fact. I felt I owed it to them to give a good review after that. Bottom line though, if you have an EV, go to the tire discounters EV location about 40 mins north! Overall great experience other than the issues I'd mentioned in a prior review-- where I was told one thing but another happened. But the tires are installed and seem to be working well. Got a decent price compared to others nearby also.

I don't mean to be an asshole or anything but absolutely terrible customer service and employees…read more Earlier today I made a booking online for 7pm, it was open online and I thought all was good. I did however, look at the reviews before I came in and got a little concerned. I got inside and I noticed 2 workers sitting at the front just chatting it up and asked me whats up and I told them I had a 7pm reservation and they asked if I made it online and told me the online doesn't work which was stated months ago in a review, I guess it hasn't changed. Then proceeded to try and hustle me into paying for a free safety inspection. They tried telling me it was a 50 dollar fee and that my "free safety inspection" was just the visual stuff such as wipers, blinkers and headlights. AND even after all of that they told me they can try and get me in tomorrow but i would need to pay and it would also take about 2-6 hours. I asked why, and they told me because they need to figure out all that's wrong with it and order all the parts and put all the parts on it something like that after I specifically told them I was there for a FREE safety inspection. I think you need to look at the cameras and fire or do something with these employees because that is just wild. and it's stated that a free safety inspection includes what I needed done and they refused me service even with my booking. They were in the main lobby around 6:50-7:00pm today. Trying to hustle an 18 year old before they close up shop is absolutely ridiculous. First experience at an auto repair shop by myself aswell lol. pretty fucking bad if I had to say so myself, and I also drove 45 fucking minutes there and back so that was nice. Guess i'll be doing my brake rotors and pads myself without the reassurance it's actually that that's causing the problem, when it's guaranteed in the website. Or otherwise, taking my business elsewhere, absolutely ridiculous. One more thing, they also told me all the mechanics leave at 5 pm and they're needed for what I was going for, then why the fuck have the online say i can have that service at 7pm?! again, absolutely ridiculous and I think they're straight up lying to my face. fire them both, if they wanna hustle they don't deserve a job. they can make a living off of hustling.

Recently my 2020 Civic Si developed an intermittent issue with the clutch not wanting to go into…read more1st or reverse. The car has very low miles so I did not think a new clutch was needed but had no idea what else it could be. I took it to the local dealer (twice) and they couldn't ID the issue. The first time they flushed/refilled the hydraulic fluid which was pretty dirty. It helped but didn't cure the problem. The next time, they couldn't find the issue but gave me a $6000 estimate for a new clutch. That seemed way out of line so I went to Ft Mitchell Garage. They ran through all the diagnostics and then multiple people drive the car . Finally on one of the drives, Ron experienced the problem . They ended up simply lubricating the gears. It cost $237 not $6000!

Don't waste your money. Had a appt waited 2 hours then the secretary asked if they were going to…read morehelp me l felt dismissed, it was all downhill from there.

I had a rattle under my Mustang. Firestone Newport said I needed a new catalytic converter, a lot…read moreof money. I took it to Bill's Standard Service in Latonia, KY and it was a broken bracket holding the muffler. $62! I will never go back to Firestone. A Ford certified service center damaged the feeder hose to the gas tank while replacing a fuel pump. They refused to admit fault and Bill's found a much cheaper replacement. It was half the price of the certified place. Trustworthy, honest, friendly and knowledgeable.

Very professional and responsive! Did the requested repairs in a timely fashion. Definitely will…read morecontinue to use these guys!

Came here to get a used tire to replace a pretty warped rear tire. The place really isn't THAT bad…read morelooking. They have nice painted signs and the workers are the best. They are polite, they are prompt, they are honest, and they are quick. We called ahead to ask if they had the size I needed and when we got there, the swap was hassle free. Cost us 25$ plus tax and 3$ for the tire disposal. We were in and out in less than 15 minutes. Convenient, fast, and genuine. Awesome place!!

Got a tire patched from them and noticed they didn't check the tire pressure when filing it up…read more Got home and checked it to see that filled it up 10psi over the recommend.

I've called around the area and they have one of the lowest hourly rates of the 10 or so that I…read morecaptured. They also allow for working on customer provided aftermarket parts which is hit or miss at many of these auto shops. The owner works at the shop which I think helps with trustworthiness, as opposed to a national chain where there's less sense of ownership.

Glen's Chevron the whole crew are some of the most selfless, non-judge mental , kind , hardworking…read moregroup of individuals. They got my car in quickly and back to me for me and my children to be on the road again. The service is top notch, they actually care. The pricing is more than fair. (my car actually was having more trouble) and that was when I took it to a Big Name shop who didn't seem to care. I will never go anywhere else, they deserve as many praises, tips than anyone could ever give!

Went there today for 2 new tires, brakes and an oil change. As usual, the customer service was…read morestellar and it's the first auto shop where I completely trust what they're saying and don't feel like they're trying to sell me more than I need. Great prices and a trustworthy group of owners/employees. Highly recommend.

My cars brakes went out. I took the car to Midas where they quoted me 4,300 dollars to fix the car…read more They insisted that I needed to replace the whole brake system. So I wanted to get a second opinion before throwing in the towel. So I decided to take it to NRP because it was close to home. From the time I walked in the door the staff was very friendly. And I explained my situation to Shannon the owner and he was adamant that they would find the main problem to my brakes. Shannon took the time to check the whole system and turns out it was just the master cylinder. While doing this he kept me updated and was honest about what the problem could be. And with the inspection and work saved me thousands of dollars. I WILL never under estimate these little auto shops anymore.. Great Service and Hospitality and definitely worth the price. Thank You for taken care of my car and my wallet!!

Dont. They stripped my oil pan bolt refused to fix it wouldn't even acknowledge they did it. I…read morewon't get i to everything but they did. I was a mechanic so I know the B.S they say and do to cover there butt.

Learning that four tires for your economy car will be a minimum of $700 is a shock. But that's what…read moreI found out yesterday. I went to a few places and priced around and got quotes from anywhere from $626 to $1,100. This was much more than I ever paid for tires before but couldn't get an explanation why. I drove over to the Wal-mart to see what - if any - deals they'd have. They didn't really have any but the service guy filled me in. He couldn't find the tire in his computer so we went out to my car and he read the tire and said "You're going to hate me in about 5 minutes". I asked why, he said "Cause these aren't going to be cheap. It's ridiculous". I told him I was already past the sticker shock. he gave me a competitive price but not a bargain then he explained why the tires on this particular car were so much. They had the tires in stock and he gave me a time that it'd be done and then gave me some inside scoop on how to care for them. (My b.s. detector wasn't going off). He suggested the road hazard and all that and said if I didn't want to pay I'd be kinda dumb but gave me another tire store he'd suggest. Who does that? After the work was done he suggested I raise heck with the dealer because the tires while looking like the had a few months of life on them from the outside were completely disintegrating on the inside. "Another long trip and these could have really screwed you," he told me. This was after I had the work done. No matter how much you spend (especially when the cost is 2x what you were expecting) you're going to feel screwed over. I didn't hear. I felt like the cost was going to be what it was anywhere I went but this guy gave me a bit extra for my money. Nice. I'll go back to get my oil changes there now.

Great service and high quality work. Brandon was awesome and professional, complete work sooner…read morethan expected

From the owner: We're bringing the service with a smile to your exact location of breakdown or car trouble. Don't…read morefret over hefty tow bills, or sketchy wreckers transporting your jewel. Call BC's Automotive the magical mobile mechanic that comes to you and is guaranteed to diagnose your ride and repair correctly to get you back on the road ASAP . It could potentially save you thousands in the long run. 15+ years of automotive repair experience, scheduled maintenance, suspension repairs, engine repairs, A/C, Auto body, and brakes.

They were very good and helped me with my teenage daughter's wrecked car. They did a professional…read morejob and even clean the inside, giving it a full detail that helped her feel better about driving her car highly recommend.

Could not have asked for a better job done on my car! It looks like new. Went in with rear and…read morefront bumper damage that was. Car was clean when I received it, even cleaned out my car mat!