1. Pfefferle Tire and Auto Service

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Hamilton, OH

Pfefferle Tire and Auto Service

4.3 (7 reviews)
Open • 8:00 am - 5:30 pm

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Response time

20 minutes

Response rate

100%

Services - Pfefferle Tire and Auto Service

Auto brake repair

Auto engine repair

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Recommended Reviews - Pfefferle Tire and Auto Service

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15 days ago

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2 years ago

I have been going here since they opened. I have had them do oil changes, repairs and inspections. You cannot beat Chris's honesty either.

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Chris P.

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4 years ago

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4 years ago

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6 years ago

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7 years ago

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4 years ago

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Ask the Community - Pfefferle Tire and Auto Service

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Where the rubber literally meets the road!…read more I've purchased tires through a number of locations throughout the years. Tire Discounters has been my go-to tire place for several of the last years. Fair value and a great team to work with. When pricing tires, you'll find that they are very competitive but not only the cheapest. Also, I am not sure if they'll install tires purchased elsewhere. It's always best to call ahead if you need new tires. They can check stock and order if necessary and then get you on the schedule. I've always found their delivery and scheduling lead times to be very quick and efficient. I've dropped in for fixes on the fly. Sometimes, you will need to wait a few hours, so be prepared. Again, it's always best to call ahead. I've also noticed that they tend to over budget the wait times. I don't think I've ever waited as long as they originally estimated. Another bonus is the free tire refills. You're driving along - low tire pressure indicator comes across your dash - pull into the nearest Tire Discounters, and they'll fill you up and get you on your way. Would I go back? 100%. Tires aren't cheap, like any other auto maintenance. So it's probably not something you want to do. But, much like the dentist or going to work, it's something that needs to be done. Tire Discounters makes it as painless as possible. Update: Shortly after I posted this review, the Business Manager responded to my review. My Fifth Star has to really be earned. That type of attention, consideration, and appreciation of honest customer feedback is a sign of a Five Star Business in my book.

I came in for a simple alignment check and was told it would be about a 20-minute wait. Two hours…read morelater, I was still sitting there. During that time, I watched several people who came in after me (and who admitted they didn't have appointments) get taken back ahead of me. When I asked if someone had forgotten about me, I was told there were other appointments in front of me. I understand appointments take priority, but it doesn't make sense that walk-ins who arrived after me were still being seen before I was. At that point, I asked for my keys back. If I had been told up front that it would take two hours, I never would have waited. Giving customers unrealistic timeframes and failing to communicate is extremely frustrating and reflects poorly on customer service. Please be honest and transparent about wait times so people can make informed decisions instead of being left sitting and ignored.

Valvoline Instant Oil Change - Flat tire

Valvoline Instant Oil Change

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Always Great Service!…read more I've been here many, many times. This is my local, go to place for oil changes. Having done my own oil changes all my life, life gets in the way and automotive makers make it a little bit more difficult for the do-it-yourself kind of person. Valvoline instant oil change makes this easy. Sure, and you pay a little bit, but it's worth the money. This great expert, courteous and thorough team always gets the job done right . The 1st time!. Would I come back? Yes, emphatically! This is my number one place for an oil change. Tip: Get there early, even before they open, on the weekends. There is always the risk of a wait because it's first come, first serve. Also, if you have a hard to find or not always stocked oil filter, you may want to check and see if they have it in stock. I've only had this happen once, so I always make sure to have one in the trunk in case they don't have it. Additionally - They'll push for the synthetics. Always consult with your vehicle OEM recommended oil! Lastly - They'll check your air filter. These are typically very cheap to buy at an auto parts store and very easy to install. They won't push it if you don't need it. However, they will check it. If you don't mind taking a few minutes and doing it yourself, you can save a few dollars.

Polite service! They seemed like they were very happy to be working together as a crew which helped…read moremake their customer service excellent.

Transmissions & More - We appreciate your Business!
It all starts with you,
our valued customer.

Transmissions & More

(15 reviews)

I rarely leave negative reviews, and I understand that older vehicles require repairs and that…read moreunexpected issues can happen. However, my experience with this shop was so disappointing that I feel obligated to warn others. In April 2026, my daughter's vehicle was diagnosed by this shop as needing a transmission rebuild. We were quoted up to approximately $3,000 and told the vehicle would be completed by April 24. We approved the repair because my daughter is a single mother who depends on her vehicle for work. When the shop finally contacted us, we were instructed to pay over the phone and pick up the vehicle from the parking lot after hours. We paid $3,195 including tax. Immediately upon starting the vehicle, there was a loud exhaust leak that was not present when the vehicle was brought in. The receipt left on the vehicle noted a "clunking sound" and that the flex pipe needed replacement. We also discovered missing clips and bolts under the hood. We paid out of pocket to replace the missing hardware and had to take it to another shop to repair the exhaust issue. The clunking noise continued to worsen. When we attempted to contact the shop, the voicemail box frequently stated that it was not accepting messages. Eventually, the motor mount failed while the vehicle was being driven, causing additional damage including the drive belt and crank pulley. The vehicle was towed back to the shop. It sat for approximately a week before being inspected. During the following weeks, we received conflicting information from different employees regarding parts availability, labor hours, repair costs, and timelines. At one point, I was told a part could only be found on eBay for $500. My husband was given a different explanation the same day. After he located multiple replacement options himself, the shop suddenly found a used part for significantly less. Most concerning was that we were never contacted with an estimate or asked to authorize additional repairs. Instead, we received a call stating the work had already been completed and that we owed $1,463. After disputing the charge, the amount was reduced to $1,171.50. The shop also informed us that the mechanic who had originally worked on the vehicle had been terminated. My biggest concerns are: * Poor communication throughout the process * Conflicting information from staff members * Repairs completed without prior authorization or approval of costs * Additional vehicle issues immediately following major transmission work * Lack of accountability when concerns were raised I understand older vehicles can have problems. My dissatisfaction is not because the vehicle was old. It is because of the way this situation was handled from start to finish. After spending more than $4,300 between the original transmission repair, follow-up repairs, towing, and related expenses, we were left feeling misled, frustrated, and taken advantage of. I would not return to this shop and cannot recommend them based on our experience.

I seriously can't recommend this place enough. I brought my car in for transmission issues, and…read morefrom the very first conversation, Tina (the owner) made me feel totally at ease. She's knowledgeable, honest, and genuinely cares about her customers--which is SO rare in the auto repair world. Tina took the time to explain exactly what was going on with my car, what needed to be done, and what it would cost. No pressure, no upselling--just straight-up transparency and integrity. And guess what? The repair was done on time and under budget. My car is running smoother than ever, and I finally feel like I've found a shop I can trust. If you're having transmission problems--or honestly, ANY car issues--do yourself a favor and go see Tina. She and her team are the real deal. Thanks again, Tina! You've got a customer for life.

Pfefferle Tire and Auto Service - autorepair - Updated October 2026

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