Horrible experience. Car developed leak around filter...they informed me to go see another…read moremechanic which I did. New mechanic determined that filter housing was not properly cleaned before new filter installed. Replaced with new filter and all is well. These people do not have basic automotive experience to change oil and SHOULD NOT BE COUNTED ON TO DO A PROPER OIL CHANGE.

The sales manager at this particular location does not address issues in a timely manner. The sales…read moremanager tried to cancel the complaint before even addressing the issue. I called customer care 4 times before he would bother to call me back. I would recommend boycotting this store all together. He does not take responsibility for anything that happens at this store. His way of making the issue right was offering me a tire rotation at full price lol what a guy. I would recommend going to any other valvoline than this one.

Came in for oil change. Was told needed a new belt and brakes. Fair. Was told this would all…read moretake 30 minutes. Sounds great. 5-6 hours later after a $790 bill we leave with engine light on and need to take car to GMC only to pay another $400-500 to fix the work they did. Learning here is this location has no business working on GMC Yukons at a minimum. Clearly had no idea how to actually work on the car. Still waiting call back from manager....

Jiffy Lube on Fields Ertel Road .. personable customer…read moreservice and clean waiting area. Sean, manager, is an excellent mechanic. He gave an accurate diagnostic and resolved the issue. Most importantly, he explained everything in detail and stayed after hours just went over and beyond. I highly recommend this Jiffy Lube.

In the past week, I've had two different trailers with flat tires. That tire discounters have…read morerepaired. They did an oil change on my F250 truck with tire rotation, and checked all my fluids and brakes. Alex was who I dealt with the most and he has awesome customer service skills. I would highly recommend tire discounters and will start using no nationwide.

Our Kia needed two tires. Corey at the counter was fantastic. All went very smoothly and very…read morehappy with the service.

This is a business you can trust! Took our older car in because of a nasty grinding sound. It…read moreturned out to to a minor fix and they charged a minimal amount. The check engine light cane on, took it in, and they tested it over the course of two days. They tried a simple fix first-an approach I love...not only has that worked so far, they did not charge us for it. I highly recommend HALT- Henry's Auto and Light Truck repair.

They, tell you one price them said saying else more adding more money. I feel it a bait. Had to…read moretake back my car for something that was on warranty to get fix. They fix that problem and told me said it was free. Then found another problem and I ended up paying a lot more. I believe they didn't know what going on. Don't like that will be looking somewhere else.

The Midas store at 84 Grandin Rd in Mainevill, Oh 45039 changed a part on my car that was not…read morebroken or needed to be changed and the district manager Jorda Lindhust completly back them up. Derek Davis is a THIEF and has no business being the face of any franchise!!! I took the part to (3) different shops and all had the same response, nothing wrong with this manifold! where I came from that is called STEALING, DISGUSTING DISHONEST AND A THIEF!! I know what's gonna happen after this review, they will post a message saying we are sorry and we would like to resolve any issues. if I could give a negative review I would. stay away from this store, trust me!

Just moved to Mason last week from CA. Needed an oil change after my Cadillac drove over 2200…read moremiles here. I have been to quite a few Valvoline IOC's in CA. This one is AWESOME. Quick, efficient and super awesome employees working here! Gary was the main man I dealt with, but the rest were awesome also. I would HIGHLY recommend going here!

I hit my oil, transmission, and differential fluid changed there. I didn't know enough about the…read moredifferential to know that when they were done and told me I had a leak that they had caused it during my service. So now I have to have work done on my differential to repair the leak a which is either about $150 if my husband does it or $300 at the shop. The oil change went fine, and so far the transmission drain and fill hasn't lead to any problems.

Fast, friendly and able to get me in on the spur of the moment. I was very please at how quickly…read morethey were able to help me out. My go-to is to contact the dealership where I bought the car but there is always a wait to get in and then they want to try and up sell you on 20 different other things. This was a pleasant surprise, just quick service and no added run around. I will be going back in the future. Thanks!

Good service last time I was in it was a little pricy but when dealing with car labor I get it to a…read morecertain extent.

Had a garaged car that had a tire go flat. AAA towed it because the tire wouldn't hold air. All…read moretires still had great tread life, but this one failed. When Gavin called me, he cited a LAW in Ohio and said it was "illegal for those tires to be on the road." That's a lie. A. LIE. I investigated and went to various Ohio government websites. It was a lie. Talked to another repair shop. Still a lie. Now, to be fair, it might be a TD POLICY, but it isn't a law. On top of that, Gavin stated that the tread on the tires was "pretty low." But the tread depths were between 5-7/32 on the four tires. Nothing to be concerned about, and most definitely NOT "pretty low." Gavin tried to sell me FOUR (4) new tires. Now let's say that TD has a POLICY that they won't repair a tire. Fine. But if only the front right had issues, then AT MOST, Gavin should have been selling me two new tires for the front (so the car would ride evenly). I certainly didn't need four. And despite asking him for the cheapest tire they sold, when I got home and checked their website, there was a cheaper tire that would work with the car. When I went to the store to retrieve my key so we could have the tire replaced elsewhere, I found that the car had never been moved. They never even bothered to put it on a lift and see what the issue was. Once inside, I told Hunter (boss?) about Gavin's lie. Hunter backed him up and said Gavin may have mispoke, but that it was a regulation and "every tire shop" he's ever worked at has to follow that regulation. After getting the key, I came home and researched that statement further. Not true. Here is a link https://codes.ohio.gov/ohio-revised-code/section-1345.022 . If this is a TD policy, then just say that. "Hey, we won't work on older tires because we don't want to get sued if the tire fails after we repair it." That makes perfect sense. But don't lie. And don't keep pushing all-season tires on me when I've told you the car sits in the garage and doesn't need them. Today TD lost my whole family's business. And I'll be telling all my friends. I don't know if they thought a young girl (it's my daughter's car) or just a woman (me) was gullible or if TD has such hard commission quotas for its staff that they end up lying to customers. Either way, it's unacceptable. (Oh, and a highly respected repair shop in town wanted to look at the tire before selling me any new ones, stating that he might be able to fix it. And I told him how old the tires were, and he said age shouldn't be the only factor considered.) I will never go back to any Tire Discounters. Ever. Oh, and the reputable shop found the issue. The center piece had warped over time and merely needed to be sanded so it was round again and would seal tightly against the tire. No more leak. No new tires necessary (Gavin!!). And all for $40. Thanks for nothing, Tire Discounters.

From the owner: Hey Cincinnati neighbors - did you know that Tire Discounters includes a free alignment with a…read morestandard 4-tire installation? In case you haven't heard, our family-owned and operated tire stores offer the best value and tire deals in the business. We're located just down the road from you at 9001 Fields Ertel Rd, and carry a huge selection of tire brands like Michelin, Pirelli, Continental, BF Goodrich, Goodyear, Nexen, and many more. In other words... if you want it, we've got it. Swing by the shop today, or get in touch with us at (513) 453-4448.