We go to this location every time and every time we have nothing but stellar service. Everyone that…read moreworks there is very professional and polite.

Wish I could leave zero stars…read more.. DO NOT BRING YOUR VEHICLE HERE. What should have been a routine oil change turned into a complete nightmare. Valvoline damaged my brother's car during a standard oil change, leaving him without transportation right before he needed to leave for an internship. We made it known from the beginning that he needed his car for transportation, and they assured us they would make it right. While they did provide a rental car initially, they are now demanding it be returned even though the entire situation was caused by their mistake. My brother is currently in Minnesota for his internship, and instead of making things right, Valvoline has refused to either ship his repaired vehicle to him or extend the rental until he has access to his car. They're expecting him to deal with the consequences of a problem they created! A simple oil change should never result in a damaged vehicle, weeks of inconvenience, and a customer being stranded hundreds of miles from home. The lack of accountability and customer service throughout this process has been incredibly frustrating. Please save yourself the headache and take your vehicle somewhere else!

Honestly never took the car to them. I'm very busy working 60-70 hours a week plus kids sporting…read moreevents and time with the wife. So I looked for a place that could do a few things for me. I'm very capable of working on a car. I was quoted $650 for something I paid $57 for the part then spent 45 minutes installing on a day the kids baseball game got rained out so that day I had time to work on something and saved almost 1/2 a weeks wages. Got 5 stars because they messaged me quickly replying back in a timely fashion and professional manner. It also rekindled my joy of working on cars with my nephew So next rain out I'll tackle pulling the intake and cleaning the intake valves and putting intake back on. As I kind of enjoyed working on the car with the kid. He's 13 and I bought this little GTI to be his first car. We're just going to build it up(stock) together and teach him to drive it and turn it over to him at 16 long as grades are still awesome in 3 years.

Very friendly and informative service. Convenient for the Milford area. Very easy to schedule…read moreonline.

Always friendly, fast, & reasonably priced. They send a detailed itemized list of repairs for…read morereview via text and explain any questions I have. We bring all of our vehicles here!

Bryan (or maybe Brian) was really helpful! My car wasn't starting and he helped me identify the…read moreissue with the terminal for my battery.

Excellent service and fair pricing. I got a tire rotation and alingnment check for less than the…read moreprice of lunch. Thanks guys!

My Prius needed the Hybrid Battery replaced. They got it done in less than a week and at a fraction…read moreof the cost I would have paid at Toyota. Since then, I've been back for routine maintenance, oil changes, brakes, and tires. They are very friendly and explained things to me in a way I understood. This is my go to garage.

The Service Technicians at Ulmer's are the best!…read more The shop is open, even in this time of Pandemic. They practice the rigid rules of social spacing, making it seem easy. They are friendly and courteous, as they quickly resolve your every auto problem, at competitive rates. My experience was with their Milford location. They had my Mercedes up and running quickly. I recommend them to the most demanding customers. Jim Baker, The Village of Indian Hill Ulmer's Auto Care 700 Lila Avenue Milford, OH 45150 513-815-3145 Shop Hours: Monday - Friday: 7:00am to 6:00pm

Knowledgeable and welcoming staff. Had my truck in for some repairs last year and the process was…read moreeasy. Reserved my appointment online and dropped my truck off first thing in the morning. The lot is small and located at a somewhat funky intersection but I was able to double park once I verified with the staff. Recommend this shop as they were honest about what repairs were worth fixing and what could either wait or wasn't worth the cost. I appreciate this persective where other shops often upsell. Will be bringing other vehicles here in the future.

I arrived at 8:00 am and he took my car back right away. Before he took my car back I asked him…read moreabout some additional services, such as a tune up. He quoted me their price, which was more than reasonable and I asked if it could also be done this morning, along with everything else...and he said that it was no problem....My car was finished in a timely manner, no fuss, no muss! He did come out midway to let me know that he did replace my windshield wipers because the one's that were on there, were worn out and no longer safe. My car also needs tires all the way around and I will be taking my car to Meineke because they DO NOT just put the cheapest one's on...They put what the manufacturer recommends and this is important to me, because I want to know that I'm safe. What impressed me was the fact that a lot of these places will go along with the customer and put the cheapest parts on an automobile, Meineke doesn't do that, they stand by what the manufacturer recommends. At the end of the day, that's always the best decision, because it's better to be safe than to be sorry.

I scheduled a service on my company fleet car a week in advance. Upon arrival the person working…read morethe front desk left as he saw me come in and went to the back. Came out with a big cinnabon role. Bad sign from that point as he seemed more worried about his roll than dealing with me at 8:00 am. Told him I scheduled service on my fleet car. His response was, " the last fleet car took several days to get approval, so you may not get your car back soon". The guys seemed to care less. Big change in people working and owners it appears. I have 4 personal vehicles I used to take in there. Needless to say, they seem in route to lose a bunch of business. I also reported them to the fleet company. Bad look guys!!!

Very friendly. Stopped in on a Tuesday morning for a quick oil change. The gentleman took my info,…read moregot me processed quickly and gave me a $10 discount to boot! Been years since coming here. But is very convenient to my house. Will definitely use them in te coming months for some new snow tires

I recently took my Mazda 3 into this location for an oil change. Once I dropped off my vehicle I…read morewas notified of additional issues that needed attention. When a Firestone team member contacted me, I greatly appreciated him taking the time to answer my questions since this was an expensive addition. The inspection report with pictures included also was great! The reason I am going 4 stars is that I noticed a new scratch on the driver's side of my vehicle after my recent visit. It made me a bit sad/upset to see this.

I came in for an oil change and to have another issue looked at and they were quick, inexpensive,…read moreand were able to give me a quote on what my other repair would be all while I waited. Friendly, knowledgeable, and didn't try to hassle me with any extras. I will definitely be going back for any future maintenance I need!

Had a serious brake issue on a 2010 Subaru where the dealer rates and recommended changes didn't…read moremake sense for the age and value of the car. Carworx reviewed everything carefully and took a very safe (most important for brakes), but much more reasonable approach to resolving the issues. Can't recommend them highly enough!

Went there last Saturday and spoke with the auto care associate on duty. They told me they couldn't…read moreget my 2020 impala in that day because they were booked. Made appointment for the following Sunday morning and was assured the Goodyears were available. Drove 40 minutes the next morning to be told they didn't have the tires but had some knockoff daytons. Paid for the tires I wanted that Sunday and was given an appointment day the following Sunday morning. Asked to make sure they had the tpms sensors for my tires and was also told they had only seven. Asked to purchase over the phone and was told I could only purchase in person. Went there the next day to be told I couldn't purchase them until my appointment date. Asked for manager. Was sold them and there in my trunk for this sundays install. Thanks Willow for screwing me with needing 3 trips to Milford from Colerain. Avoid them if possible unless you live nearby

My daughter needed two tires replaced on her car so I ordered them thru Walmart, booked the…read moreappointment with Walmart online then when she showed up they refused to put them on. Stating their policy to to replace all 4 tires or none. Then why sell me two? Allow me to book an appointment? And charge $17 PER TIRE to replace??

I had a low tire on my car. I was closer to Loveland and called a Tire Discounters at ten am to try…read moreand get it. No luck, to busy. So I called Bob Sumerel and they said to come on in and they would work me in. Wasn't more then two hours and I was out the door with my tire fixed. That's great service! Thanks!

Had a flat tire they saw me on short notice and I was out in over a little of an hour great serviceread more