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    T-Mobile

    3.3 (165 reviews)
    Closed 10:00 am - 8:00 pm

    Services - T-Mobile

    Telecommunications

    T-Mobile Photos

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    Reviews With Photos

    Irene M.

    It's Tuesday and you know what that means... A very long T-Mobile customer thanks to my bestie who encouraged me because they have great service and they really do, their so patient whenever my mom who's tech knowledge is very low always leaves happy and full of information that she understands. With that the bonus for their Tuesday deals for some reason I never gave it much thought...even dowloaded the app only to be disappointed and deleted it lol...goes to show I don't know it all. Still feeling great for being loyal their deals are great and does vary every week as I know look forward to it with anticipation and this past Tuesday was just as I hoped themed for Halloween and keeping that classic T-Mobile pink is the jack o lantern bucket lol! Super cute and of course the handle lights up for a safe even on Halloween and yes I do plan to gift it to a sweet cutie. Thank you T-Mobile!

    iPhone 15
    Christina Juran H.

    Best Service at T-Mobile's Beretania Store! Thanks to Steven & Ikaika For Fantastic Service ! Two Thumbs Up!

    Hours of operation
    Nadine C.

    Free gift on T-Mobile Tuesdays! Customers of T-Mobile are lucky because not only do they get great service, but also, they receive fun schwag on certain Tuesdays. Just open the T-Mobile Tuesday app and click on the gift to save it until you reach a participating store to redeem it. In the past I have received a T-Mobile Tuesday scarf, a pair of gloves, an umbrella, a pair of socks, a fanny pack, a backpack, a Halloween bucket, a pair of blinking New Year's glasses, etc. Today's gift was a plastic tumbler with matching reusable straw. It's so cute and useful! It will help keep me hydrated this summer! Thanks T-Mobile! P.S. I knew about this location (next to Safeway Beretania) because I brought my cousin here when his phone needed help. There's lots of free shared parking!

    Sheeba S.

    CHELSY was the GOAT of customer service! We had some phone/ connectivity issues with our phone. She was able to assist in such a classy and extremely professional manner. She articulately and calmly explained the string of events that had to occur before she could assist us. We had an "authorized user" issue that needed clearing up before she could even get to the fix the Fone issue. I was confused and irritated- she calmed the beast in me and circled back to us to complete the transactions when she saw me come back to the store after following her instructions. SHE MANAGED OUR SITUATION AND ME Fantastically - AND she resolved our phone issue too!!! Thank you Miss Chelsy, for being smart, patient and professional- I know you'll be managing a store of your own soon, you definitely have what it takes!!

    Prices as of December 2018

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    5 months ago

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    3 days ago

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    2 years ago

    Very helpful service and reasonable pricing. After 26 years with Verizon I made the switch.

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    7 years ago

    Business owner information

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    9 years ago

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    4 years ago

    Extremely rude female representative on 2/28/22. Was in a middle of a conversation with their UNTRAINED STAFF and she cuts me off.

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    Page 1 of 5

    Ask the Community - T-Mobile

    Review Highlights - T-Mobile

    When we left the store, Karlyn and another guy who worked there both held the doors open for us and thanked us.

    Mentioned in 6 reviews

    Read more highlights

    Verify this business for free

    People searched for Mobile Phones 1,491 times last month within 15 miles of this business.

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    Bluejay Wireless - If you qualify, we'll save you hundreds every year!

    Bluejay Wireless

    (6 reviews)

    Downtown

    They are the worst customer service reps I have ever encountered…read more My free phone went on the blinks very soon after I received it. The battery doesn't hold the charge and the service bars always disappear rendering my phone unable to make or receive calls sometimes for days at a time. Calling customer service they said $20 to replace but if I pay $50 I can upgrade to an Android with wifi abilities. We don't have a credit card so we went out and purchased a prepaid one for $50 and called the number in on 12/1 and were told phone would arrive 7-10 days. I will make a long story short, it is now 3/1/18, we still don't have the upgraded phone, nor a replacement phone, we have been jerked off everytime we have called (which is manned by foreign speaking reps with ridiculous names that can't be spelled) they say just wait every time. I made a complaint after 45 days of waiting with Better Business Bureau who made several attempts to contact them, and then closed my case after 30 days due to lack of contact and said my complaint would be added to the ones they already had on file..... Really!!! So nothing is done to the business??? These practices go unpunished? So now after 90 days I still have no phone, no refund, and to top it all off they have texted me many times urgently to recertify, and among my many calls to customer service, each time I tried to recertify I was told the line was done and to call back. The text gives a URL address to recertify which is not valid and their www.bluejaywireless.com page is gone so WTF, I applied with another company to get my phone I'm so disgusted with this company and only pray that they all lose their jobs and they go defunk if they haven't already. THE WORST COMPANY EVER!!!!

    Jason from School Street was awesome!! He was professional and friendly. He gathered my information…read moreand processed it quickly. I did not feel like I was receiving a handout from a public worker, but I feel I gained a friend. He was very charismatic and informative. Great Job Jason!!

    Servpac - Disaster Recovery Office Space at Servpac's MTP Data Center in Mililani

    Servpac

    (15 reviews)

    Kalihi

    If I could rate this company with zero I would. DO NOT ENGAGE with this company. Run away. They…read moretalk a good story but implementation and service is the worst I have experienced in 30 years in business. The call the center is in the Philippines. When you need local help you need to go through layers of "so-called" offsite help. When you need a tech to be onsite especially when doing the cutover. They told us you can do it yourselves. That didn't work and now they are sending a tech over since our phone service still doesn't work when we asked several times for a tech to be onsite. It has taken us over a month from porting to still not having phone service. Their solution is that you have to buy more services which then takes LONGER to implement. I get companies are enamored with saving money with outsourcing, but at the end you end up losing clients with the crappy service. Wake up ServPac. We are trying to help local companies, but you need to step it up!

    Be careful before you make a contract with this company. In the terms of agreement it looks like a…read more3 year deal. It's actually written in big letters, but it says 5 years in a smaller letter font in the order sheet. After 4 years in their contract, we had to cut costs during this hard pandemic situation and we are down sizing and wanted to terminate the contract. But they are still asking an early termination fee over $1800. No other communication company recently is asking for a 5 year contract. It's sad... In addition, they raised the monthly fee from $136.07 on the contract to $146.31 without any notice. It is automatic pay from my checking account, so nothing I can do.

    T-Mobile - mobilephones - Updated May 2026

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