Reason for the 5 star review:…read more 1) They had what I needed. 2) They were fast and efficient 3) The sales person was nice, professional and to the point. I needed a privacy screen protector asap as my other one shattered and I was leaving on a trip. Privacy screen protectors are great for planes as the people next to you can't see what business you are doing on your phone. You never know who you are sitting next to. Keep you business confidential! I was parked downstairs at Ala Moana, as I was in Marshalls, and they are right there on the sidewalk area. Walked up, asked if they had- he said let me check, he did and boom they had. He even put it on for me and did a great job! Thank you!

What Apple couldn't do, this business fixed my water damaged phone in 5 minutes, AMAZING SERVICE…read moreHIGHLY RECOMMEND!

I had the hardest time finding them and the directions I got weren't great…read more Tricked Out is underneath facing mauka/mountain side. Starting from Center Stage area, walk by sidewalk and parking lot by Lupica - Brug - Massage Palace - then Tricked Out. If you keep walking, you would pass the post office and eventually Foodland. They replaced my iPhone camera lens cover on the spot. It's a little pricey but great when I don't want to wait for something in the mail). They also have a "warranty" and put my number in the system. When my lens broke a few months later, I returned to find there was a $10 fee that I was not told about nor expecting. Their card machines were somehow not accepting tap at the moment and required a card scan (I didn't have on me). So no new lens. I went home and found a spare to save the day anyways.

It is 6:27 PM on a very busy shopping day at Ala Moana location. The store is closed. Supposed to…read morebe open until 8 o'clock, but is absolutely closed right now.

Found a BTS Arirang concert t-shirt in XL. Am happy with the find! Wanted the Suga t shirt but no…read moremore in my size. If they have more in stock in the back, they will bring out a new shirt for you instead of the one on the rack. Just wish there was more selection of BTS items unless army just bought it all by the time I got there lol!

This review is based solely on my experience with the staff during my visit today…read more I've shopped at Pink Box multiple times in the past and have never had any issues, which is why this experience was disappointing. My mom and I stopped in because she was looking for earrings. She had mentioned before that Pink Box has cute selections at reasonable prices, so we decided to browse. While she was looking at earrings and pointing out styles she liked, I was helping her look through them. For context, I don't even wear earrings since I have large gauges, so I wasn't shopping for myself in that section. Afterward, I moved over to the claw clips and was looking through some butterfly clips to see if they came in matching colors. A sales associate approached us and asked if we needed help. We politely said no thank you and continued browsing. What made us uncomfortable was that after that interaction, the employee remained very close to us and appeared to be watching us the entire time. When we moved to a different area, she followed. Whether intentional or not, it felt as though we were being monitored because she suspected we might steal something. My mom and I both noticed it, and it made the shopping experience uncomfortable. We are paying customers who have visited this store before and have never given anyone a reason to be suspicious of us. I understand that retail employees have a job to do, but there is a difference between being attentive and making customers feel like they're under surveillance. Unfortunately, because of that experience, we didn't feel welcome during our visit.

The small kiosk had exactly what I was looking for when I visited Oahu. My kids are loving Labubu…read moreright now and even on Amazon, there are not very many options available. This place had tons of options and so I was able to purchase two items. When I came home and surprised my children, they were ecstatic. I highly recommend if you are looking Labubu items. Prices were reasonable and similar to prices elsewhere.

A lot of cute stuff! locally designed phones cases, iPhones screen protector installations, pop…read morestands and more. They have authentic labubus and zimomos as well

Chris placed a hold for an iPhone 14 Pro Max for me the day prior. It was in excellent condition…read morewith a new battery at an affordable price. Staff demonstrated knowledge, field expertise and great customer service! Will shop TCA Wireless again.

Awesome deals at this place! Vanna helped me for exactly what I was looking for.. I needed a phone…read moreand I was able to get what I needed and fast too! Vanna was very helpful and knowledgeable and patient with me and all my questions! Thank you again Vanna! Check this place out! Phone for sale, phone repair, cases and screen protectors! Inside the Don quiote store! Thank you

I visited this store today to request a return for a product I purchased at the Waikiki location. I…read morehad specifically asked for a glass protector for the back of my phone, but instead, a film was applied--and it wasn't even put on properly. When I brought this up, the representative called a manager over the phone and told me I had to go back to the Waikiki location to resolve the issue. I asked if Tricked Out Accessories was a franchise or a corporate chain, hoping I could return the product at any location, but instead of an answer, I was just told to go back to Waikiki and speak to a manager. Now, I have to drive all the way to Waikiki, pay for parking, and try to find a manager--without any guarantee of when one will be there. This lack of clear policies and poor customer service made the whole experience incredibly frustrating.

Very professional, helpful and a very smiling face. Kalex was the perfect sales person. Would…read morerecommend others to visit the site.

Terrible shop. Do not buy here. They sold me a phone connector that does not work on my iPhone 16…read more I went back to ask for a replacement or refund. All replacement were faulty and they refused to give me a refund. I spent $42 dollars on a product that doesn't work and asked to speak to manager but was refused and told they can't do anything about it. I wasted $42 on a piece of junk. Sales assistant had girlfriend playing computer games beside home and could be bothered helping me. Offer reviews are most likely fake.

Daniel was friendly, knowledgeable and very helpful...He solved my phones issue and made my day!read more

I've noticed this place when I pick up Starbucks in uptown at pearlridge…read more It's a kiosk with many cell phone cases. I needed a case for iPhone 4s for my little one. The young person with short hair who helped me. I was so impressed because she brought out one of those black velvet tray like I was trying out a million dollar jewelry. She carefully put on the case on iPhone and showed it to us. I also bought a screen protector which they have many varieties and samples so you can see. She also put it on right there under her bright lamp and saw her using a small blower to get all the lint out. I'm pretty particular about the screen protector because people do a half bottom job usually so I end up redoing it at home. But darling she did a fine job. I also got 20% off and she also said I can get 20% off if I bring the receipt back for another cause. This place is the place get your cell phone cases folks!

Location: Macy's side pearlridge. Right by the food court and center stage…read more Cases: the load of cases! So many options! I was looking for a card case for my debit card and ID and they had numerous options. Staff: I was helped by Jeanne and she provided superior customer service. I let her know I wanted to look at a specific black card case she let me feel it and also let me know that they were running a special for buy one get one 20% off. So I purchased a glass screen protector and she also stated she'd put it on for me! Talk about amazing customer service! It's such a hassle to put on screen protectors but she took her time and did an awesome job!! I'm not one to visit kiosks in the mall, I've always ordered cases online thru Amazon but I'll definitely be back for more superb service! Thank you Jeanne!!!

Came in and purchased two screen protectors with replacement plan. Came back in months later and…read morewas not placed into system by the employee. I have the $115 charge and date to show on my credit card, but they now say I need a receipt. Scam if you ask me. Cheap protection anyway. Cracks right away.

I'd like to give No Stars. Paid for replacement plan and it's not worth it. They charge you for…read morescreen protector replacement plan and also will charge you for new protector. The screen protector they use is very thin and it cracked within a day. Save your $$$ and don't enroll in this pricey plan.

The lady that works the counter is a very patient person and explains the service plans and what…read morethey do. She helped my father activate a phone he bought on the aftermarket and got him a good deal on a yearly wireless plan. Customer service is A++++ and she was very patient with my dad who was trying to understand his cell phone. She is great with the elderly!

Five stars. Highly recommended…read more A small little kiosk cell phone store in the Kaheka Palama Market. It's located right at the entrance to Palama Market on the left side when entering. They sell many cell phone accessories, as well as cell phone cases and cell phones. They also specialize in pre-paid phone cards to call internationally. The owner of the store, Calvin was present. He is a wonderful, friendly, and very helpful business person. Very courteous to his customers and accommodates the Korean speaking community customers too. If you are ever in need of cell phones, cell phone accessories, and/or pre-paid phone cards, go to Wireless City in the Kaheka Palama Market. You'll have a great experience there.