T-Mobile Authorized Retailer

(4 reviews)

1.4 mi

I'm not surprised about this business which has only five-star reviews, very reliable, fast, and…read morehonest he quickly fixed my phone and refused to charge me appreciating that kind of business. He earned me as a return customer for sure highly recommended.

Great service from H. Phone fixed, friendly customer service, fair price & transparency through…read morethe repair. 5 star service Definitely recommend this small business.

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Consumer Cellular

I traded in my old phone for a new phone. Up front I paid the first payment and all of the taxes…read moreand fees, came up to a little over $100 (this did not include my monthly payment for service). When I received the first bill after trade in I discovered some charges I didn't expect. The bill showed that I owed $117.76 before credits. I called Consumer Cellular and talked to a very nice young man, however the young man didn't understand the bill himself so he kept putting me on hold to talk to a third party (I didn't mind holding either). After all was said and done the $60 charge for surcharges and fees was actually 2 months of easy pay plan debit. Instead of using my phone trade in credit against the remaining balance owed, they charged me two months of payments for the phone on the invoice. That is what brought the total bill before credits to $117.76. I don't know about anyone else, but when I see a charge that is before credits, I think, "Oh no! How can I pay this bill next month when there won't be any credits?" I would like for anyone with Consumer Cellular to pay attention to their bill received after the trade in credit is received. Consumer Cellular billing is extremely convoluted.

I have been with consumer cellular for over 7 years. I have even told people about the great…read moreservice. 1) They say you get a discount if you're a mbr of AARP. The savings (I just discovered) is $1.00 a month. AARP is $16.00 a year. NO savings at all! 2) I just bought a new phone and a screen protector. The screen protector I received is flawed. They do not do refunds for those. I paid $21.00 for it - thinking they would have a higher quality product. I was wrong. Do not purchase this unless you go to astore and have them put it on before you purchase it and see that it works. I will not be giving them a good review going forward. I'm very disappointed. Shame on you Consumer Cellular.

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AT&T Store

Came here to upgrade four Apple devices including two phones. I thought everything went smoothly…read moreuntil I saw a $50/month charge on our bill. We never agreed to this and it was not mentioned to us. The AT&T employee must have added it. Now I have to call and get it cancelled and refunded.

Horrible experience, got the run around. Finally when got it done and traded in my Verizon phones…read morethey did not pay them off and screwed me out of almost a thousand dollars. After trying the salesperson who did not respond I called AT&T directly and they directed me to a website just to deny my payoff. Intermittent service on AT&T network is horrible. THIS WHOLE EXPERIENCE FEELS LIKE A SCAM

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Irepair Wireless

4.1

(38 reviews)

2.6 mi

I am visually impaired, and this guy charged me for a non-existent service. Thinking my phone was…read morebroken, I took it to this guy to be examined. I returned later the same day, and he charged me $60 for what turned out to be a simple recharge of the battery. I paid $60 thinking he has repaired the charge port of my phone. My landlord showed me that in my visual fog I was simply using the wrong size charger; there had been no repair. This guy charged me $60, I paid cash, and he did not give me a receipt. He does not pay taxes, he is a straight-up thief. I wrote this same review at the time of the incident in 2021. He takes advantage of elderly blind people!

I've used this guy several times and he always do great work, on time and at the best price around…read more Sending everyone I know his way now.

Business location

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Business location

Consumer Cellular

3.8

(5 reviews)

0.1 mi

I have been with Consumer Cellular for years now and I still can't believe what a unicorn they are…read more There customer service is downright lovely and helpful. Their prices are extremely reasonable and they're not trying to take advantage of their customers. There's no hidden charges or sneaky small print. I tell everyone I know to get their service from CC. I have never had such a consistently wonderful experience with a cell service provider. They give me hope for the way that businesses can operate, putting customer needs first. Couldn't recommend them more highly.

We have had GREAT visits to this location and help from this store staff, and we are so…read moreappreciative of all their assistance! I got my pixel 10 here and they were very good at getting it set up for me AND transferring data from my old phone to the new one. I plan to return this week to get some more help with erasing data from the old phone so it can be donated, and helping me know how to best preserve the battery power on the new one.

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Apple - Washington Square

I've become WAY too familiar with the genius bar. I'm surprised I don't know employees names yet…read more I'm well knownnfor cracking my glass. Two screen replacements but this took the cake. I had my phone sitting on the wall upstairs and it was knocked off and took quite a spill. It likely did more than the "military grade drop test" that most cases boast protecting. This time I full on destroyed the screen. And having a job now that wasn't okay. I needed to get this fixed ASAP. I was really worried because despite having Apple Care + I thought this is a several hundred dollar repair. But it was a $0 repair. $0. YES!!! Winner winner apple dinner. Glad I invested in that especially since I'm a hot mess and constantly breaking my glass. Well at least I invested in some better cases and I'm TRYING to be more careful. So hopefully I won't be back anytime soon.

Apple electronics is garbage. They invade ur privacy such as sex, swimming, it's in ur apple…read morephones. I don't update my phone. I'm going back to android & google!!

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Verizon

2.7

(35 reviews)

2.9 mi

Great customer service here in setting up a phone replacement sent to my mom. Anatolie was very…read morepatient and knowledgeable with the set-up and also identified improvements to the phone plan itself. At a previous visit, Nathan was also very helpful in starting the process. 10/10 Thank you to all!

Kaeden is all about the guest. He is the definition of service. Absolutely fantastic experience…read morefrom start to finish. Thank you, Kaeden! Please ask for him.

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Verizon

Personal (Nic) has been very helpful with the entire process and concerns I had. I was very happy…read morewith the outcome.

Today I went in to this store with my mom to get a new phone. We expected the usual phone salesman…read moretalk, but we were both surprised by the amazing service Jermaine gave us!! For real, ask for him by name! He is so fun, kind, and made the experience unbelievably easy. As long as he is working there, this is the ONLY Verizon store my family is going to. Jermaine, if you're reading this you're a real one! Thank you!

Interior

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Exterior

Piccolo Mondo Toys

Another great year of Piccolo Mondo (and Manager Nora) saving me time and money on family birthday…read moreand holiday gifts. In years past, I've always shopped in-store but started doing curbside last year when COVID hit. This year I did all my Christmas shopping for family kiddos online and had them delivered (free of charge if you live 10 miles or less from the store and your order is over $25) to my house. Personally delivered by Nora. I usually check the catalog I get in the mail, then go online to find if what I want is in-stock. Their website has been updated and it is so much easier to find the items you want. Much more intuitive and easy to navigate. There's a tad of a learning curve specifying that you want an item gift wrapped via their order form but a phone call to the store cleared that up immediately. Everything I wanted was rung up, gift wrapped FOR FREE, and delivered almost faster than I could put on my shoes and drive to the store. No parking hassle or being exposed to other people either. I love that I can shop locally and NOT at a Big Box store. Pretty competitive pricing as well. Usually there's a coupon for 10-15% off your purchase in the catalog, so that helps save a few dollars also. I'm a customer for life!

Piccolo Mondo is a good toy store with a great selection. Prices are ok. Staff is helpful and…read morefriendly.

Here's a fun gift for the word puzzle lover in your life: WordSnap! Craft words vertically, horizontally, and diagonally w...

Happy Thanksgiving from our team to your family! We are so thankful for all of the wonderful families that continually su...

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Will you be our Valentine? Check out all our Valentines plushies, games, books and more!...

Sherwood Saturday Market

We love our little town Saturday market. Lots of great vendors. Some are there weekly, others…read morerotate so it's worth going every once in a while.

Went there last weekend and really enjoyed it. Easy to find parking along the streets, free…read moreparking! It's a cute market that spans across two lots..selling variety of food, baked goods, arts/crafts vendors, and produce. The live music was a nice way to start off a Saturday morning. Will be coming back again!

Fountain area and a rare dog friendly market.

Great hats

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Quality made aprons at really reasonable prices. Love the variety in her designs.

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1 review that is not currently recommended

The reviews below are not factored into the business's overall star rating.

Ceril Marie U.

3 years ago

My recent experience with Tmobile was incredibly disappointing. The staff named Frances was rude, condescending, and disrespectful. Multiple negative Yelp reviews confirm that this is a recurring problem. From the start, she showed no interest in helping us. Not only was her tone consistently annoyed, but she also displayed an arrogant attitude. Instead of addressing our questions professionally, she responded with impatience and annoyance. It is deeply disappointing to encounter someone in a customer service role who lacks basic courtesy and empathy. Instead of addressing our questions with professionalism, she responded with impatience and annoyance. It was as if she considered our inquiries to be a burden and was eager to dismiss us as quickly as possible. Her condescending tone and demeanor left us feeling disrespected and undervalued. Unfortunately, this is not an isolated incident. Many others have had similar encounters with this individual, as seen in the negative Yelp reviews. It's disheartening to see such behavior go unchecked. Exercise caution when dealing with this individual, and I hope Tmobile takes immediate action to rectify this situation. read more

T-Mobile Authorized Retailer - mobilephones - Updated August 2026

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Verizon

3.3

(12 reviews)

The mgr (Sam) at this location, was able to lower our bill, order a new phone & answer every…read morequestion very quickly. Mario was very thorough & helpful setting up new phone, while honoring discounts that the mgr said they would apply to multiple cords, case & screen protector!

WILL NEVER GO BACK HERE!!!! Wish I knew this was NOT an actual Verizon store before having a…read morehorrible experience. These employees are straight useless. Don't know how their own promotions work and had no idea how to fix the problem THEY caused. I planned to do a buy one, get one deal for two new phones. They told me they had to order the phones because they weren't on hand. I specifically asked, "If the promotion ends before the phones arrive, will I still get the promotion?" The girl told me yes. If she said no, I obviously wouldn't have ordered the phones. These are super expensive phones. I couldn't nearly afford to pay full price for two of them. Phones came, we set up the phones, and we went on our way. Then I noticed I was getting charged the monthly installment for two new phones. I also had to start at least one new line for this promotion, which I was happy to do since I had been meaning to move my brother onto my plan. So I told my brother to cancel his phone plan and I would add him to mine. He closed his line and I signed the contract to add a new line to my plan for him. The employees literally did nothing to help after straight lying to our faces. Simply told me promotion ended, nothing we can do. They couldn't answer any questions or provide any advice for me. They just told me to return the phones, which included losing the activation fees I already paid, or suck it up and pay for both phones. It took me THREE MONTHS and dozens of phone calls to get my $900 dollars credit through contacting corporate. WHAT A JOKE! I WANT MY INTEREST! Just drive to Bridgeport where they have an actual Verizon store with actual Verizon employees.

Boost Mobile

3.7

(3 reviews)

Knowledgeable staff. I came in because my phone was lost. The sales person was terrific. She helped…read moreme find a new phone and cancel my list one. She set it up for me. Great service. I highly recommend this store. Will always come back.

I do NOT RECOMMEND THIS LOCATION!! I don't know how they have a five star rating! 3 phones in under…read morea month! When there's a manufacturer warranty on these "NOT NEW PHONEs they're refurbished & junk! They say there a warranty but when something does goes wrong with phone warranty say one thing & can't help you then you go to see WTF is up they don't even acknowledge the warranty & suckers ya in to another phone!! I'm getting in contact with boost, BBB, consumer affairs & the FTC ("The Federal Trade Commission") People doesn't give a ratz ass about anyone but their selves & $$$!! Kinda like who trump is!!! Another thing boost can be having a killer sale, but go to this location they'll NOT know anything about a warranty! This world has become disgustingly greedy & stupid as fuk!!! So if ya wanna be greedy go ahead ur NOT gonna be able to take it with you to spend in hell!!

uBreakiFix by Asurion

3.1

(32 reviews)

Awful service. They do not know what they are doing. Poor communication, awful service and the…read morerun around. Complete waste of time.

This place is a over the rainbow fond. Have to say very stressed phone had stopped charging. Tired…read moreeverything through YouTube nothing worked. I was greeted by Josh just a total good listener. Heard my story saw my desperation said no problem we can fix this. Took him two minutes. He came back and told me there was some mulch stuck in there keeping it from charging. Super friendly we shared a good laugh after the repair was complete. Highly recommend Josh and this location as super knowledgeable. Extremely courteous and skilled at their job Of you ever need a life line this is the place.

Batteries Plus

4.2

(43 reviews)

I have stopped by a few times for watch battery replacements. They offer a lifetime replacement…read more or one time for $16.99 with install. We also had our car key transmitter swapped into a new fob shell with a new key. Quick and easy.

Did you know this place sells and installs car batteries?! I didn't until today. And the guy who…read morehelped me couldn't have been more helpful. He found the battery for my car in stock AND they install it for $20. I asked how long it would take and he said between 15-25 minutes and then to my surprise HE went from behind the counter, went to the back to get the battery and went out to the parking lot to install it! He ended up changing it out in about 15 minutes and was friendly and knowledgable the whole time. Super efficient, and the place was pretty busy. Wish I had gotten his name but I didn't see any of the empoyees wearing nametags and if I worked retail I wouldn't want randos knowing my name either haha. Anyway, I highly recommend this store for all of your battery needs!

Cricket Wireless authorized retailer

(2 reviews)

This store is pretty amazing to its customers. Special nod to Rudy. Seem less transfer of all my…read morephones from the two biggest carriers. Knowledgeable and competent staff. Hesitant to say much or these folks will be regional managers. Thanks for all your help Cricket.

Very helpful service! I brought in my own phone that I got from rent a center so I can make…read morepayments on a phone , a Samsung Galaxy Note 4, and it needed to get configured to work on cricket service. Very fast and friendly service.

Cellairis

3.3

(49 reviews)

Jessica is amazing! She helped us out tremendously. we went to cell care and the screen was damaged…read morewithin less than 2 weeks! They refused to help us fix it or even give a discount and actually treated us horrible with yelling, etc. Jessica gave us a discount and has helped us for years and I remember why I don't go anywhere else!

I am so grateful to James! What I thought was a broken camera lens ended up just being a broken…read morecamera lens protector. James fixed it within a minute and then went ahead and replaced my cracked plastic shield for free. He is what happens when kindness and customer service converge. I am now his customer for life! THANK YOU James

Video Only

4.0

(100 reviews)

Had a great experience in here thanks to the Sales Manager, Matt. I came in looking to compare…read morepricing after finding a competitive open-box deal on a 65" TCL QM7 at Best Buy. I figured they might be able to work with me on the price of a new one and I was correct! I got a great deal for a brand new one that wasn't much more expensive than the open-box one. Matt was super knowledgeable generally about TVs as well, along with their soundbar options. I already have an alright soundbar and didn't feel the need to upgrade at the same time, but I will definitely be back in for a soundbar when the time comes. Thanks, Matt!

I have been shopping for a TV for almost a half a year. Waiting for some sales near Labor Day. And…read morenormally I would buy my TV at Costco. But I decided to give a video only try. I met Cyle Wood. I think he's the manager and a great salesman. He took quite a bit of time to explain the differences of each TV that I was interested the quality in the technology. And then he applied some of his personal opinions, which I greatly appreciate It. Cyle went out of his way to extend every possible good price and service to me. And he happily uphold me on a sound bar too, which I'm very grateful to have. Cause it does make a big difference. I recommend Cyle Wood and also video only. I think that their service is superior to the big box stores and I want to buy local and spend my money here in town locally.

The UPS Store

3.7

(35 reviews)

Service is amazing I believe it was Jazmine who helped me she was so helpful and took her time,…read moremade sure I got my triple a discount even though I always forget, it's a fair price to send something to my son overnight I always use them, I have used most of their services, sending packages, laminating important things, they even helped me figure out how and what I needed, if I can suggest something please ask them before just grabbing a package as they are very differently priced and I thought my husband was ripped off come to find out he bought the really expensive shipping box

I might start coming here just to hang out. These ladies are awesome! Outstanding service with a…read moresmile and totally unjustified and extraordinary patience with my bumbling efforts at a return. I'm returning today to send a package containing a very fragile birthday gift. I am confident it will be packed and handled with care. These people are experts at what they do, and super nice about it!

Northwest Telecom Systems

(3 reviews)

We met with Northwest Telecom to discuss our business phone systems and we were very impressed with…read moretheir level of service, professionalism, and timeliness. The phone systems techs there are very knowledgeable and they we're able to help guide us in the decision-making process. If you're looking for a great local company in the Portland metro area to help save you money on your business phone systems then I highly recommend Northwest Telecom.

I worked with Dan at NW Telecom to get a new VOIP phone system. We had a few quotes on the phone…read moresystem and Dan was the ONLY one that was full service and took care of new drops and had onsite service. Dan was also the ONLY one that had a solution for redundancy and coordinated multiple ISP's. I would highly recommend Dan and the NW Telecom Team after taking care of Sky Heating's phone system and providing a truly redundant solution.

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