I'd been following the Hillsboro Downtown Facebook page for awhile now. Recently Kenny posted some…read moreinformation about moving his business from his garage to a place downtown. I thought cool..that's nice. Then just a few days later my 8 year old was devastated- her home button quit working on her iPad. And coincidentally I thought of just the place to bring it to. Business couldn't have been any easier. I just started texting Kenny about it & he asked me to make an appointment. After meeting up with Kenny and getting very fair quotes from him, I decided to not only have the button repaired but go ahead and have fresh batteries installed of both my girls' iPad minis. The girls were so excited on the day Kenny got back to us (via text) to let us know the iPads were ready -- it had just been a few days -- they each took the time to draw him thank you posters in appreciation . 2 iPad Minis 2nd gen (2013) - the tablets are 7 years old and now have an extended life! Thanks Kenny!

On my trip to Cannon beach, I broke my iphone screen and needed it repaired. Kenneth quickly…read morereplied to my service request with an appointment. He then had my phone fixed in less than 1/2 hr at a great price.

I'm not surprised about this business which has only five-star reviews, very reliable, fast, and…read morehonest he quickly fixed my phone and refused to charge me appreciating that kind of business. He earned me as a return customer for sure highly recommended.

Great service from H. Phone fixed, friendly customer service, fair price & transparency through…read morethe repair. 5 star service Definitely recommend this small business.

I cannot begin to explain how thankful I was to run across CPR Cell Phone Repair/Device Doctors on…read moreGoogle. After going through a week and a half of a headache and utter HELL with Apple, Ryan saved the day and was able to fix my phone and save my information that I was desperately worried about losing. He treated me with respect and customer service, listened to me and didn't tread me like another number or a complete idiot, like Apple did. His prices are very fair and you can tell he takes a lot of pride in running is business. I will refer everyone I possibly can to this place and running a business myself I know how important it is to make your customers happy and also to refer business to people who truly care about their job and the service they provide. ***I have an 11 pro that I purchased back in Aug 2020. The phone unexpectedly started shutting off and repowering on and then wouldn't take a charge. Because of Covid restrictions, Apple was several days out, so I traveled out of town to Salem to get the phone seen as soon as possible. By the time I got there the phone was dead so they couldn't see the issue. But I explained and requested that they try putting a new battery in since under warranty. They refused because their diagnostics testing said, it wasn't the battery. I made a 2nd attempt at Apple Bridgeport where they gave me the same story leaving my only option to leave the phone where I would lose all of my information. Apple's service across the board is terrible and I will absolutely avoid going to any retail stores ever again! Call the Device Doctors - they will help you!!

I was really excited to call Device Doctors and get in touch with Ryan. I told him my issue, a…read moreChromebook which needed the screen replaced (my son broke it and it's his school computer.) I had the model number and all the information and Ryan was able to tell me the cost and how quick he could fix it for us. I said I was going to call around to get prices and repair time and he even suggested a few places, which I felt was very good business practice and made me feel comfortable. So I decided to use him for our repair and called him back to please place the order for the part. He definitely wasn't as friendly on my second call, but I just imagined he was busy. He said we could drop the laptop off anytime and so I asked my husband to do so since he was in the area that day. When he got to the address there was no "Device Doctors" he said there was a cell phone repair shop with that address. He went in and no one was there, which he thought was weird. Eventually was greeted by the cute pup in the photo and then finally Ryan. My husband said that he had very little customer service skills and didn't seem to even realize who he was (despite the fact that I said we would drop off the Chromebook and gave him all of my contact information over the phone,) when my husband said that I had spoken to Ryan. I didn't think anything of it as I thought he was very kind on my initial call. He told us the laptop would be finished on Tuesday (we dropped it off on Friday,) and it was. For some strange reason my voicemail didn't show until the next day. We were able to get a loaner from the school so it wasn't urgent for us to pick it back up. We did however, need to get an invoice for the repair as it was a warranty that we were using to get the repair done. My husband went back on Wednesday and he said no one was there. I tried calling multiple times and just got the voice mail. I finally got a hold of Ryan on Thursday and confirmed the hours and my husband was able to swing by again since he was in the area, and pick it up. However, we didn't get a repair invoice, we only got a Square receipt with the total. Since our warranty plan required a detailed invoice, I called 6 or 7 times trying to get a hold of someone and when I finally got a hold of Ryan on Friday he said he could email me an invoice if I would just text him the information. I did so, and at the end of the day on Friday I still had nothing. At the end of the day on Saturday again, no invoice. By Monday, I tried calling again multiple times and couldn't get a hold of him. I finally text and said that we needed the invoice to be able to submit our claim. And again, provided the details. Let me say this - if you're looking for customer service and you need that more than you need the repair, this isn't your spot. BUT if you need the repair you've been guaranteed for the price you've been quoted, this is it 100%. If I didn't need the detailed invoice, Ryan would have gotten 5 stars, for delivering what I asked for when he promised it. BUT it was a HUGE hassle trying to get a simple invoice to submit my warranty claim. That ran down the stars to a 3 star since it became more hassle than it was worth. We could have used a different shop, waited longer but gotten less hassle in the customer service area. I was disappointed, but I would go here for non-warranty work that I don't need within a specific time frame. He just lacked the customer service and follow up that I needed for my repair.

Danny is great! Great price, service, and work!…read more I used to live like a 5 minute walk from there a few years ago and thought nothing of the place. So when I cracked the screen of my LG V10 this thanksgiving week, I immediately thought of them. It only took 2 days to get the new screen delivered (excluding the holiday). Paid partial upfront and ordered on Wednesday, got it fixed Saturday. He was busy, like 3 other people ahead of me in line when I got there. He said 1 hour, and it was done in less than the hour! Now I know where to refer folks! Or where to buy a used iPad...

Danny is downright honest and knowledgeable. I tried other local shops including Best Buy Cedar…read moreHills. Do not go there because those techs know nothing but only want your money. I always drive by this place and had no idea. Please give Danny business because he deserves it plus his prices are very reasonable.

Excellent communication, prompt service, and reasonable rates. I brought in 2 iPhones that were…read morehaving different issues and he fixed both in less than 24 hours despite the inclement weather we were having. Skilled at explaining things to customers as well. I tend not to leave reviews unless I have a bad experience, but I picked this repair shop on a whim and I feel like I made a good choice.

I brought my iPad in as a walk-in. They gave me an estimated time of service and let me know the…read moreprogress on the repairs. They charged a reasonable rate for the repairs (much less than Apple!).

I've used this guy several times and he always do great work, on time and at the best price around…read more Sending everyone I know his way now.

I am visually impaired, and this guy charged me for a non-existent service. Thinking my phone was…read morebroken, I took it to this guy to be examined. I returned later the same day, and he charged me $60 for what turned out to be a simple recharge of the battery. I paid $60 thinking he has repaired the charge port of my phone. My landlord showed me that in my visual fog I was simply using the wrong size charger; there had been no repair. This guy charged me $60, I paid cash, and he did not give me a receipt. He does not pay taxes, he is a straight-up thief. I wrote this same review at the time of the incident in 2021. He takes advantage of elderly blind people!

The motherboard on my gaming laptop was damaged due to dried-out CPU thermal paste, which caused…read moreoverheating and dust buildup during any game--whether old or new. Instead of replacing the motherboard--as I had been told to do elsewhere--they cleaned off the old paste and removed the dust from the laptop. The prices are reasonable. I recommend them! They also cleaned my iPhone 12 Pro Max and replaced the charging port with a new one.

I just had an extremely frustrating experience trying to get my computer fixed here. After assuring…read moreme it was fixed, I took it home only to find that it still had the issue. Then they promised me that another fix would work, so I brought it in a second time, only to be told that they had to order the part, which would be there Saturday. I planned on coming in Saturday, but the part didn't come until Tuesday. They assured me I could come in on Friday at noon and it would be fixed in 1-2 hours. I got a call at 5:15 pm telling me it was all finished, too late for me Friday. So, I came in today, Saturday (my 6th trip to the shop) feeling assured that I had finally reached the finish line. Only to find that, in spite of the Friday evening call telling me it was all ready, that they had not fixed it at all! Very inconsiderate lack of communication. The only redeeming part of the experience is that they gave me a full refund. But, here I am at square one again with a broken computer, after 3 weeks and 6 separate trips to the shop.

I stopped by because I saw he had some e bikes for sale . He helped straighten my wheel , very nice…read moreguy . I'll be back with my computer as the hinge is broken . Thank you frank .

Cluttered shop, sloppy work, and three wasted trips. I brought my PS5 in for a USB port fix, and…read moreone time he said it was done but was still finishing it when I walked in. After all that, both USB ports ended up dead and he claimed the IC chip had failed -- something that wasn't an issue before. He refunded the $50 for the port, but I still paid for the cleaning and lost a ton of time. Taking it somewhere competent. Don't take your PS5 there! It'll come back worse.