1. Galactic Computers

0

Beaverton, OR

Galactic Computers

4.4 (37 reviews)
Closed • 9:00 am - 6:00 pm

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Response quality

Excellent

Response time

4 hours

Services - Galactic Computers

Data recovery

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screen and whatever is on it that I cannot remove or something in the screen that's damaged I'm unsure, definitely wasn't there prior.

Communication was very poor, I had to reach out multiple times and never got call or messages back unless I called back. Got the computer back, now I can't even log into my computer because my keyboard is now having problems when I never had issues with that prior, also I have marks on my screen that I'm unable to remove no matter how much I clean it. Didn't spend a lot compared to what I potentially could have spent, but not worth my time or money now that I have to take it somewhere else to fix it again.

2/2

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5 months ago

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7 months ago

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Frank G.

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7 months ago

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Frank G.

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6 months ago

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Frank G.

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2 years ago

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Frank G.

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3 years ago

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3 years ago

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Frank G.

Thank you for your assume review. Merry Christmas!

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7 years ago

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4 years ago

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Frank G.

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2 years ago

Quick easy and friendly! Fixed my ps5 hdmi day of drop off. Price was affordable as well.

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Frank G.

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3 years ago

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Frank G.

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3 years ago

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3 years ago

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4 years ago

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4 years ago

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6 years ago

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6 years ago

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7 years ago

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9 years ago

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Frank G.

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6 years ago

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9 years ago

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Frank G.

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6 years ago

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4 years ago

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8 years ago

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Frank G.

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5 years ago

Very helpful!! The guys who work there are very knowledgable and kind. 100% recommend for any computer needs.

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6 years ago

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10 years ago

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11 years ago

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Frank G.

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7 years ago

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7 years ago

Good service at a fair price, with work done as promised. Got my Win10 laptop working better than ever.

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8 years ago

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Frank G.

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8 years ago

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11 years ago

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Frank G.

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11 years ago

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Frank G.

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12 years ago

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8 years ago

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Ask the Community - Galactic Computers

Review Highlights - Galactic Computers

“I have a new laptop that suddenly displayed keyboard and microphone problems.”

Mentioned in 2 reviews

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Portland Support Compter Repair - Seasoned owner, really impressed

Portland Support Compter Repair

(26 reviews)

Southwest Portland

I woke up this morning to a computer that would not power up. I determined that it had to be…read moreeither the Power Supply or the Motherboard, but had no way to make a final determination of which one. I drove into SE Portland and went to the local non-profit for assistance,but they offered little help and had no real way to determine exactly where my problem was, or any real desire to offer any technical support. On my way back to the West Side I found Portland Support Computer Repair, and soon all my immediate computer problems were a thing of the past. They tested my Power Supply and determined that it had indeed failed. They made no attempt to sell me a new computer or even hundreds of dollars worth of computer service and repair. I was given information on where I might find a replacement Power Supply on-line for an ancient computer (just over ten years old) system like mine. I then asked them if they didn't sell Power Supplies, and was told they might have one, but it may not have enough connections for all the peripherals, at which point they got out the potential new Power Supply for my system, together we counted the connectors, and found there were indeed enough. I bought the Power Supply for what I thought was a reasonable price, took it home, installed it, and I am now writing this review on that very same, working yet again, computer system. Thank you Portland Support Computer Repair for your excellent Customer Service, your knowledge of computer systems, and your non-pressure approach to helping to solve my computer problems of the day. Next time I need some computer system support I know exactly where to go!

My experience was absolutely fantastic. I needed help with replacing a cracked screen on a laptop…read more I'd previously talked to Geek Squad and one other company in the area. Neither could give me an estimate--they needed to ship the laptop somewhere else and *then* they could give me an estimate. Portland Support gave me an estimate within an hour of me dropping it off. They did a phenomenal job with the repair for a reasonable rate. As an added bonus--their office might be my favorite office to visit. They have the coolest collection of posters I've seen. I will very happily only use them in the future.

BrainWave Computers - My restored PC

BrainWave Computers

(90 reviews)

$$$$

Southwest Portland

Took some old computers in to have data transferred to a hard drive and then wiped. And took my…read morecurrent newer computer as well. I came back working better than brand new. Same for my husband. Fast turn around time and decent pricing.

I paid an extra $100 for expedited service after being told that, without it, work likely wouldn't…read morestart until Tuesday, but with it, they'd start Friday and I'd likely have my laptop back by Saturday. That didn't happen. On Friday, they attempted to boot the laptop, eventually got into BIOS, and confirmed the SSD wasn't detected--a problem I had already diagnosed and explained when I dropped it off. By Tuesday, they still hadn't properly diagnosed the issue. I called seven times on Monday, drove to the shop after getting no answer, and found it locked despite the website listing it as open. When I finally reached someone Tuesday, I was told that a "might" 24-hour turnaround didn't mean I was entitled to a timeframe, and that the repair would take as long as it takes. They couldn't even provide a rough estimate. I received no proactive updates, and it seemed like very little had been done beyond the initial attempt to boot the laptop. I understand repairs can be unpredictable, but the lack of communication was unacceptable. The SSD replacement ultimately cost around $450, including the expedited fee. As an electrical engineering student, I'm not a PC repair expert, but I had already identified the likely problem. I estimate diagnosing it, replacing the SSD, and reinstalling Windows would have taken me around four hours. I could have purchased a better drive and done the repair myself for roughly half the cost--and likely had my laptop back the same day. Instead, I paid a premium for expedited service and waited days just to get the problem I had already identified addressed. They offered a replacement SSD from their stock and gave me a price, but only provided part of the drive's description. I later found the same model online for less, and it wasn't even the drive I would have chosen for reliability. Customers should be given the full specifications of replacement parts before agreeing to pay for them. The whole point of paying extra was to save time so I could keep up with schoolwork. Instead, I fell behind while stuck using inadequate loaner computers. Had they been upfront that my laptop might sit untouched for days, I would have taken it home and fixed it myself. I can't know why they didn't tell me, but it's hard not to suspect they withheld that information because they wanted to keep my business. Ultimately, the SSD replacement fixed the original problem, but that doesn't excuse the experience. Repairs can take time, and unexpected delays happen. Leaving customers in the dark, refusing to provide even a rough estimate, and being closed during advertised hours without notice are unacceptable, especially after charging extra for expedited service. I wouldn't recommend this shop. If I'd known how this would go, I would have bought a better SSD, spent a few hours installing it myself, and saved both time and money. (Which, even if I wasn't an engineer, anyone could do with ChatGPT and a YouTube video)

Galactic Computers - itservices - Updated November 2026

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