1. E-Tech Repair & Solutions

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West Linn, OR

E-Tech Repair & Solutions

4.2 (45 reviews)
Closed • 10:00 am - 6:00 pm
Updated over 3 months ago

Get pricing

Response time

6 hours

Response rate

10%

Services - E-Tech Repair & Solutions

Data recovery

E-Tech Repair & Solutions Photos

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Recommended Reviews - E-Tech Repair & Solutions

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Reviews With Photos

Computers, laptops, phones, accessories

Eric was very knowledgable and professional. I got my phone fixed and ended up buying a Mac book pro from him as well. The prices are extremely affordable! It's nice to know that he is close by. I am not tech savvy what so ever and it's amazing that he offers onsite support. I made an appointment for him to set up my printer. Eric got me all squared away with my new technology that I have. 100% recommend this place!

Great fast service  Super reasonable  Very professional
Steve R.

My son broke his iPhone and was desperate to get it fixed. Very close to home and they were super professional and very helpful. We will be back.

When your husband thinks he can fix his phone just by watching YouTube. Nope!
Bobbie W.

Amazing!!! They did it again! Saved my husband's iPhone 6s after he tried to fix it himself from YouTube videos. He had it apart trying to dry it after he had dropped it in water 2 weeks ago. All the memories saved on his phone we asked just to be recovered and didn't care if the phone worked afterwards. But after about an hour I called back and they had it working!! I came in and they had replaced the outer shell so it's like a brand new phone! They went above and beyond. Great customer service doesn't even describe it. They gave us a few extra gifts as well and even put a protective screen on it! I will definitely be coming back!!!

Super Service award!!!!

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5 years ago

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9 months ago

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1 year ago

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3 years ago

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3 years ago

Eric is the best! He kindly helped me with my laptop and there was an easy fix so he didn't charge me at all.

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3 years ago

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4 years ago

Business owner information

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Eric V.

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6 years ago

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9 years ago

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12 years ago

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4 years ago

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8 years ago

High quality customer service by Eric, a thorough job assessing the issue & getting the job done.

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8 years ago

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9 years ago

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8 years ago

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9 years ago

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7 years ago

Great service! Fast response and quick turnaround on iPhone 6 battery replacement. Fair price.

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9 years ago

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11 years ago

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8 years ago

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9 years ago

Got my computer running like new again. Good communication and price seemed reasonable. No complaints.

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8 years ago

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10 years ago

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Page 1 of 2

Ask the Community - E-Tech Repair & Solutions

Does anyone buy cell phones?

Yes, our store here in west linn could give you cash for your phones.

View All 4 Questions

Review Highlights - E-Tech Repair & Solutions

“I love working with Eric, I've been using him exclusively for years for all of my tech repairs.”

Mentioned in 13 reviews

Read more highlights

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I've been searching online and the boring box stores for some good inexpensive quality speakers for…read moremy personal laptop setup. Fortunately, I decided to venture down a search into the more local small businesses and came upon this cool old school & quirky shop. I think the gentleman's name was Jim. Older dude that could pass as your nerdy techy friend who's probably collected every tech gadget since the original Tron came out. Told him what I was looking for but I gradually got discouraged as all he was showing me were the bigger style bigger sound units that are common for home systems. But, alas! With a little patience we revealed a new treasure: smaller desk top speakers! Minor speaker mesh stains on the front but super decent with a little TLC. He was super friendly and chill, even making an effort to find parts that could potentially be missing from this set (like compatible power cord). It also came with an amp box that I've got sitting below my desk table, which was a nice surprise (I keep it plugged in for the deeper sounds or just unplugged for more "regular(?)" crispy audio). All that for a really awesome deal; I think it was something like $15-30 or something crazy like that. Good shit, dude! Thank you. If you're looking for small speakers, I probably snagged the last set but I definitely recommend this place for any help with acheiving 2 things at once: reusing/upcycling any sort of old working electronics and supporting a damn good local friendly small business.

If Jim doesn't have what I need, he sees to it that I know where else to try. He is a fount of…read moreknowledge and cheerful assistance.

Device Doctors

Device Doctors

(64 reviews)

I cannot begin to explain how thankful I was to run across CPR Cell Phone Repair/Device Doctors on…read moreGoogle. After going through a week and a half of a headache and utter HELL with Apple, Ryan saved the day and was able to fix my phone and save my information that I was desperately worried about losing. He treated me with respect and customer service, listened to me and didn't tread me like another number or a complete idiot, like Apple did. His prices are very fair and you can tell he takes a lot of pride in running is business. I will refer everyone I possibly can to this place and running a business myself I know how important it is to make your customers happy and also to refer business to people who truly care about their job and the service they provide. ***I have an 11 pro that I purchased back in Aug 2020. The phone unexpectedly started shutting off and repowering on and then wouldn't take a charge. Because of Covid restrictions, Apple was several days out, so I traveled out of town to Salem to get the phone seen as soon as possible. By the time I got there the phone was dead so they couldn't see the issue. But I explained and requested that they try putting a new battery in since under warranty. They refused because their diagnostics testing said, it wasn't the battery. I made a 2nd attempt at Apple Bridgeport where they gave me the same story leaving my only option to leave the phone where I would lose all of my information. Apple's service across the board is terrible and I will absolutely avoid going to any retail stores ever again! Call the Device Doctors - they will help you!!

I was really excited to call Device Doctors and get in touch with Ryan. I told him my issue, a…read moreChromebook which needed the screen replaced (my son broke it and it's his school computer.) I had the model number and all the information and Ryan was able to tell me the cost and how quick he could fix it for us. I said I was going to call around to get prices and repair time and he even suggested a few places, which I felt was very good business practice and made me feel comfortable. So I decided to use him for our repair and called him back to please place the order for the part. He definitely wasn't as friendly on my second call, but I just imagined he was busy. He said we could drop the laptop off anytime and so I asked my husband to do so since he was in the area that day. When he got to the address there was no "Device Doctors" he said there was a cell phone repair shop with that address. He went in and no one was there, which he thought was weird. Eventually was greeted by the cute pup in the photo and then finally Ryan. My husband said that he had very little customer service skills and didn't seem to even realize who he was (despite the fact that I said we would drop off the Chromebook and gave him all of my contact information over the phone,) when my husband said that I had spoken to Ryan. I didn't think anything of it as I thought he was very kind on my initial call. He told us the laptop would be finished on Tuesday (we dropped it off on Friday,) and it was. For some strange reason my voicemail didn't show until the next day. We were able to get a loaner from the school so it wasn't urgent for us to pick it back up. We did however, need to get an invoice for the repair as it was a warranty that we were using to get the repair done. My husband went back on Wednesday and he said no one was there. I tried calling multiple times and just got the voice mail. I finally got a hold of Ryan on Thursday and confirmed the hours and my husband was able to swing by again since he was in the area, and pick it up. However, we didn't get a repair invoice, we only got a Square receipt with the total. Since our warranty plan required a detailed invoice, I called 6 or 7 times trying to get a hold of someone and when I finally got a hold of Ryan on Friday he said he could email me an invoice if I would just text him the information. I did so, and at the end of the day on Friday I still had nothing. At the end of the day on Saturday again, no invoice. By Monday, I tried calling again multiple times and couldn't get a hold of him. I finally text and said that we needed the invoice to be able to submit our claim. And again, provided the details. Let me say this - if you're looking for customer service and you need that more than you need the repair, this isn't your spot. BUT if you need the repair you've been guaranteed for the price you've been quoted, this is it 100%. If I didn't need the detailed invoice, Ryan would have gotten 5 stars, for delivering what I asked for when he promised it. BUT it was a HUGE hassle trying to get a simple invoice to submit my warranty claim. That ran down the stars to a 3 star since it became more hassle than it was worth. We could have used a different shop, waited longer but gotten less hassle in the customer service area. I was disappointed, but I would go here for non-warranty work that I don't need within a specific time frame. He just lacked the customer service and follow up that I needed for my repair.

Inner Sound - The System

Inner Sound

(50 reviews)

Mike was genuinely one of the best customer service experiences I've had in a long time. Although…read morehe couldn't work on my particular piano model, he still spent more than 10 minutes on the phone walking me through what he would do in my situation, step by step, and gave me multiple contacts for service and parts. I'm in an area where the closest technician who can help is three hours away, so his willingness to take that much time to help someone who wasn't even going to become a customer meant a lot. Beyond being incredibly generous with his time, it was obvious Mike is highly skilled and knows his craft. I would trust him with a repair without hesitation.

Got the call from Mike that my Pioneer SX-1280 was ready for pickup. I purchased it from a guy who…read moresaid it had been serviced several years ago. It worked fine however I wanted the pros at Inner Sound to take a look and give it a tune up and I am glad I did!! They diagnosed an issue on one of the two output boards that the other guy had missed and that could have caused bigger problems down the road. They fixed the problem, put it on the test bench and brought everything up to factory spec. I especially like the fact that they give you back the faulty parts they replace!! This is the third vintage receiver of mine they have worked on and they have hit a home run every time. I sleep better knowing that it's going to give me and one day my children many years of listening pleasure. Again....be patient. Repairs/service can take several weeks and even months but trust me....It's worth the wait. Great customer service and professional results at very reasonable prices!!

E-Tech Repair & Solutions - itservices - Updated October 2026

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